Plantronics Savi W745A-M User manual

Savi®W745A-M
Multi Device Wireless Headset System
User Guide
TM

Contents
Welcome 4
System requirements 4
DECT information 4
What's in the box 5
Base and headset basics 6
Accessories (sold separately) 7
Customise your headset 8
Install the headset battery 8
Use the fit kit to assemble your headset 8
Right over-the-ear assembly 8
Left over-the-ear assembly 8
Position your headset 9
Over-the-head assembly 10
Behind-the-head assembly 10
Charge your headset and spare battery 12
Charge your headset 12
Charge your spare battery 12
Desk phone: connect and call 14
Choose desk phone setup 14
Make a desk phone call 15
Mobile: connect and call 16
Computer: connect and call 17
Connect your computer 17
Place a softphone call 17
Position your base 17
Headset features 18
Headset controls 18
Headset power 18
Headset battery level 19
Mute your headset during a call 20
Adjust your headset volume 20
Turn on/off headset LED 21
Out of range warning tones 21
Base features 22
Base buttons 22
Base subscription button 22
Set the range 23
Bluetooth pairing button 23
Daily use 25
Incoming calls 25
Outgoing calls 25
Multi-Phone Status 27
Mobile phone and headset audio 27
Combine audio from any two lines or channels 27
Conference up to three additional headsets 27
Advanced use 29
2

Install Plantronics software 29
Plantronics Control Panel 29
Devices tab 29
Device settings > Base tab 30
Device settings > Headset tab 32
Device settings > Security tab 33
Applications tab 33
Preferences 33
About tab 34
Plantronics Update Manager 34
Troubleshooting 36
Headset 36
Desk phone 37
Mobile 37
Softphone 37
3

Congratulations on purchasing your new Plantronics product. This guide contains instructions
for setting up and using your Savi W745
Please refer to the safety instructions in the quick start guide for important product safety
information prior to installation or use of the product.
Computer
• Supported operating systems: Windows®7, Windows®8, Windows XP®, Windows Vista®
• Processor: 400 MHz Pentium®processor or equivalent (Minimum); 1 GHz Pentium processor or
equivalent (Recommended)
• RAM: 96 MB (Minimum); 256 MB (Recommended)
• Hard disk: 280 MB (Minimum); 500 MB or more (Recommended)
• Microsoft Windows XP - Service Pack 3 (SP3) or later (Recommended) Microsoft Windows
Vista - Service Pack 1 (SP1) or later (Recommended)
Display
• At least 800 x 600, 256 colours
• 1024 x 768 high colour, 32-bit (Recommended)
Browser
• Internet Explorer®V6 or better must be on the user’s system (Required)
The enclosed DECT Standard wireless product uses restricted wireless radio frequencies that
vary by country. DECT Standard devices are generally authorised for use in Europe, Australia
and New Zealand. Use of this DECT Standard product in unauthorised countries is a violation
of law, may disrupt telecommunications networks and devices and can subject you to fines and
penalties by regulatory agencies. For specific countries in which DECT Standard devices may
be lawfully used, please consult the following: http://www.dect.org/content.aspx?id=28
Welcome
System requirements
DECT information
4

Headset and battery Base, deluxe charging cradle and spare battery
Over-the-head headband Behind-the-head headband
Headset fit kit with ear loops, ear tips and foam sleeve
USB cable Telephone interface cable Power supply
What's in the box
5

Base
1Power jack 8Computer button
2Handset lifter jack 9Mobile phone button
3Telephone interface cable jack 10 Desk phone button
4USB port 11 Bluetooth pairing button/LED
5Desk phone speaking volume 12 Subscription button/LED
6Desk phone configuration switch 13 Charging LED
7Desk phone listening volume
Headset
1Ear loop 5Battery
2Ear tip 6Headset LED
3Volume/Mute button 7Microphone
4Call control button
Base and headset basics
6

1Deluxe USB charging cable Charges an extra battery while charging your headset via a USB
port.
2Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk
phone handset off the hook. Enables remote call control with your headset.
3HL10™lifter Automatically lifts handset and returns it to the cradle. Enables remote call
control with your headset.
Accessories (sold separately)
7

After you install the headset battery, choose one of the three headset
wearing styles, over-the-ear, over-the-head or behind-the-head. Use the fit
kit to assemble it and optimise the position of the microphone.
Position the battery as shown on the headset and slide into position until the battery snaps into
place.
NOTE This product has a replaceable battery. Only use the battery type supplied by Plantronics.
Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the-head or
behind-the-head.
1Choose the size of ear loop that fits most comfortably. Align the ear loop as shown and insert it
onto the headset. Rotate the ear loop up 90°.
NOTE Ensure the ear loop is flat against the headset before rotating.
2Choose the size and style of ear tip that fits most comfortably. Align the ear tip with the notch
facing the microphone as shown. Press on to attach.
NOTE Ensure the large end of the ear tip points to the microphone.
3To correctly position your headset, see Position your headset.
1Choose the size of ear loop that fits most comfortably. Align the ear loop as shown and insert it
onto the headset. Rotate the ear loop up 90°.
Customise your headset
Install the headset battery
Use the fit kit to assemble
your headset
Right over-the-ear
assembly
Left over-the-ear
assembly
8

NOTE Ensure the ear loop is flat against the headset before rotating.
2Choose the size and style of ear tip that fits most comfortably. Align the ear tip with the notch
facing the microphone as shown. Press on to attach.
NOTE Ensure the large end of the ear tip points to the microphone.
3To correctly position your headset, see Position your headset.
When you wear the headset, the microphone should rest as close to your cheek as possible
without touching. The microphone can be adjusted inward by the pivoting earpiece to optimise
the position of the headset.
1Slide the headset over and behind your ear and fit the ear tip into your ear.
2Holding the base of the headset, push it in and back towards your ear to allow the pivoting
earpiece to bring the microphone close to your mouth. As the base of the headset moves
backwards, you will feel soft clicks until the microphone rests close to your cheek.
Position your headset
9

1Hold the headband so it is aligned to receive the headset as shown and insert the headset into
the headband.
2Rotate the headset up. The headband can be worn on the right or left side.
3To optimise the position of the headset, push the headset in so the microphone is close to your
mouth.
1Align the headband as shown. Ensure the headband sits flat against the headset, then rotate it
up 90°. If you want to wear it on the left, switch the stem to the left side of the headband.
2Choose the size and style of ear tip that fits most comfortably. Align the ear tip with the notch
facing the microphone as shown. Press on to attach.
Over-the-head assembly
Behind-the-head
assembly
10