Plantronics EXPLORER 380 User manual

Plantronics Explorer®380/390 Series
User Guide

ii
Welcome
Congratulations on purchasing a Plantronics headset. This
User Guide contains instructions for setting up and using your
Plantronics Explorer®380/390 series headset. Please refer to the
separate Safety Instructions booklet for important product safety
information prior to installation or use of the product.
Getting Assistance
The Plantronics Technical Assistance Center is ready to assist you.
You can find answers to frequently asked questions, ask a question
using e-mail, receive service over the Internet, or speak directly with
a representative. Visit www.plantronics.com/support
Registering Your Product
Visit www.plantronics.com/productregistration to register your
product online so we can provide you with the best service and
technical support.

iii
Contents
Welcome ...............................................................................................ii
What is Bluetooth®? ............................................................................iv
Package Contents, Features and Accessories ..................................... 1
Charging Your Headset ........................................................................ 2
How to Charge Your Headset Using the AC Charger .................. 2
Pairing Your Headset ........................................................................... 3
Plantronics QuickPair™ Technology ........................................... 3
How to Pair Your Phone With Your Headset for the First Time ..... 4
How to Pair Your Headset if it Has Been Previously Paired With
Another Device ........................................................................... 5
Adjusting the Fit ................................................................................... 6
Headset Controls ................................................................................. 7
Range .................................................................................................. 8
Using More Than One Bluetooth Phone................................................ 8
How to Enter Pairing Mode if Headset Was Paired Before ........... 8
How to Initiate a Call.................................................................... 8
How to Answer a Call While Talking on the Other Phone ............. 8
Indicator Lights .................................................................................. 10
Hands-Free Features ......................................................................... 11
Troubleshooting ................................................................................. 12
Product Specifications ....................................................................... 13
Limited Warranty ................................................................................ 14
Regulatory Notices ............................................................................ 15

What is Bluetooth®?
Bluetooth wireless technology provides a way for devices to
communicate with each other using short-range radio frequency instead
of wires. Any two Bluetooth devices can communicate as long as they
both have Bluetooth turned on, they are within range and they have
been paired — a quick “handshake” process that connects the two
devices. Bluetooth range is up to 33 feet (10 meters). Obstructions such
as walls or other electronics devices can cause interference or shorten
the effective range.
NOTE For optimal performance, place your headset and phone on the
same side of your body.

1
Package Contents and Features
Plantronics Explorer®380/390 Series Accessories*
Headset Front
AC Charger
100 – 240V
* May not be available for all models. To order, please contact your
Plantronics supplier or go to www.plantronics.com
Headset Back
Vehicle Charging Adapter
#76777-01
USB Headset Charger
#76016-01
Vehicle Power Charger
#78583-01
Earloop
Call control button
(on/off)
Indicator light
Volume control
Microphone
Speaker/eartip
Charging jack
USB Lanyard
#74948-01

2
How to Charge Your Headset Using the AC Charger
Before using your headset for the first time, charge it for at least
20 minutes. A full charge takes approximately two hours.
1 Plug the AC charger into a power outlet.
2 Connect the charger cable to the charging jack on the
headset.
While your headset is charging, the indicator glows red. When your
headset is fully charged, the indicator turns off.
NOTE This headset is protected from being charged at extremes of
temperature. Only charge within the specified operating temperature
range.
WARNING Do not use your headset while it is connected to
the charger.
Charging Your Headset
CHARGING TIME
2 hours ...................
Full charge
20 minutes ..............
Minimum charge
before first use
1
2

3
Pairing Your Headset
Pairing is the process of introducing your headset to your phone.
Before using your headset for the first time, you must pair it with
your Bluetooth phone. Normally, you need to pair your headset with
your phone only once.
To see a demo of the pairing process, visit www.plantronics.com/
EasyToPair
Plantronics QuickPair™Technology
Your new headset includes Plantronics QuickPair technology to simplify
the Bluetooth setup process. The first time you turn your headset on,
your headset automatically enters pairing mode for 10 minutes. Once
paired successfully, your headset stays on for instant use.
If not sucessfully paired after 10 minutes, your headset automatically
powers off. When you turn the headset on again, it automatically goes
into pairing mode until successfully paired with a Bluetooth phone.

4
1
How to Pair Your Phone With Your Headset for the First Time
1 Turn on the Bluetooth feature on your phone.
For most phones, select Settings/Tools > Connections >
Bluetooth > On. See your phone’s user guide for more information.
2 Turn the headset on.
Press and hold the call control button until the indicator light flashes
red and blue. The headset is now in pairing mode.
If you don’t see the red/blue flash, press and hold the call control
button to turn your headset off, and then press and hold the call
control button again until you see the red/blue flash.
3 Use the commands on your phone to locate your headset.
For most phones, select Settings/Tools > Connections > Bluetooth
> Search > 3xxPlantronics. See your phone’s user guide for more
information.
4 If prompted for the PIN code/passkey, enter 0000.
Pairing is successful when the indicator on your headset flashes
blue. Your headset is now connected and ready to use.
(See note on page 5.)
Pairing Your Headset—First Time
3
SETTINGS
SETTINGS
Time and Date
Phone Settings
Bluetooth
Sound Settings
Network Services
Security
Reset Settings
BLUETOOTH
BLUETOOTH
Discover/
Search
BLUETOOTH
BLUETOOTH
3xxPlantronics
PASSKEY
0000
2
4

5
3
BLUETOOTH
BLUETOOTH
Discover/
Search
BLUETOOTH
BLUETOOTH
3xxPlantronics
PASSKEY
0000
Pairing Your Headset
How to Pair Your Headset If it Has Been Previously Paired
With Another Device
1 Turn the headset off.
Press and hold the call control button until the indicator turns red
and then turns off.
2 Turn the headset on.
Press and hold the call control button until the indicator light
continues to flash red and blue. The headset is now in pairing mode.
3 Use the commands on your phone to locate your headset.
For most phones, select Settings/Tools > Connections > Bluetooth
> Search > 3xxPlantronics. See your phone’s user guide for more
information.
4 If prompted for the PIN code/passkey, enter 0000.
Pairing is successful when the indicator on your headset flashes
blue. Your headset is now connected and ready to use.
NOTE This headset is equipped with Secure Simple Pairing (SSP). If
your phone supports SSP, you will not have to follow step 4; you will
instead see a message on your phone alerting you to a successful
pairing.
2
1
4

6
1 To remove the earloop, gently pull up on earloop near the
Plantronics name until you hear a snap. To replace, gently
snap back onto post.
2 Position earloop as shown above.
3 Place the ear loop behind your ear.
4 Rotate the headset so that the speaker/eartip rests
comfortably in your ear.
5 Align the microphone with the corner of your mouth.
Callers can hear you best when you point the microphone towards
the corner of your mouth.
Adjusting the Fit
Right Left
2 2
1 1
3
4
5