Plantronics Savi 8200 Series User manual

Quick Start Guide
Poly Savi 8200 Series

Welcome to Intermedia Unite

T42G
What’s in the box?
Poly Savi 8200 Series
1
A. Base
B. Headset
C. Handset Telephone Interface Cable
D. USB Cable
C.D.E.
A. B.
E. Power Adapter
1
8210 (monaural) 8220 (binaural)
< OR >

Overview
BASE
2
1 2 3 4
567
8 9 10
11 12 13 14
8 Computer button
1 Power jack
2 Handset lifter jack
3 Telephone interface cable jack
4 USB port
5 Desk phone speaking volume
6 Desk phone configuration switch
7 Desk phone listening volume
9 Mobile phone button
10 Desk phone button
11 Incoming call ringer
12 Bluetooth pairing button/LED
13 Subscription button/LED
14 Charging LED

Overview
HEADSET
3
12
3
4
5
6
1Volume wheel
2Call button
3Mute
4 Headset LED
5 Power button
6 ANC (Active Noise Canceling)
Be safe
Please read the safety guide for important safety, charging, battery and
regulatory information before using your new headset.

3
Guided Setup
The Savi 8200 headsets support a variety of connection methods
depending on your local setup. Please select from the following
options.
PERSONAL COMPUTER
The Savi 8200 headsets work with the Unite Desktop application
allowing hands-free answer and hang-up. Use the diagram below to
assist in setting up your system
1. Connect the USB-A cable to your personal computer. Connect
the other end to the USB port on the back of the base.
2. Connect the power cable to the base and plug the powe r
adapter into an electrical outlet.
3. Place the headset onto the base to charge.
(Please allow at least 20 minutes initial charge time.)

INSTALL SOFTWARE
Plantronics Hub is software that allows you to control the settings on
your Savi 8200 headset. Additionally, it enables integration with the
Unite Desktop application giving you hands-free control during
phone calls. Without Plantronics Hub installed on your computer,
your headset will work with the Unite Desktop application, but will
not work in a hands-free manner.
To download Plantronics Hub, please navigate to the download
website and follow the instructions:
•plantronics.com/software
4
Once Plantronics Hub is installed, we recommend two settings
changes. Navigate to Settings -> General and change the following
options:
1. Set “Audio Sensing” to “On”.
a. Ths will allow your headset to sense when an audio
connection is made and connect to it quicker.
2. Set “Default Phone Line” to “PC”.
a. This ensures any time you use hands-free options the
headset will automatically attempt to use them with your
computer.

1. Connect the USB-A cable to your Poly VVX phone’s USB port.
2. Connect the power cable to the base and plug the power
adapter into an electrical outlet.
3. Place the headset onto the base to charge. Please allow at least
20 minutes initial charge time.
4. Press and hold the Computer button on the base until it flashes
green. This will set your default channel to the USB connection.
POLY VVX
The Savi 8200 headsets can work with IP Desk Phones with various
levels of integration. Poly VVX desk phones enjoy a deeper level of
integration via the included USB-A cable. Use the diagram below
to assist in setting up your system.
USB-A CABLE with POLY VVX
5

6
1. Connect the large end of the telephone interface cable to the
base unit. Connect the other end to your IP desk phone. If your
IP Desk phone has a headset port, it is best to use it. If your IP
desk phone has no headset port, you may connect the telephone
interface cable to the handset cable as shown above.
2. Connect the power cable to the base and plug the power adapter
into an electrical outlet.
3. Place the headset onto the base to charge. Please allow at least
20 minutes initial charge time.
No Headset Port
Headset Port
IP DESK PHONE
All IP desk phones should support basic connectivity and functionality
via the included telephone interface cable. Use the diagram below to
assist in setting up your system.
TELEPHONE INTERFACE CABLE
OR

7
1. If you connected to the headset port, to use the headset:
a. Press the headset button on your phone,
b. Press the Phone button on the top of the base,
c. You should now hear dial tone and may place a call.
2. If you connected to the handset port:
a. Manually pick up the handset,
b. Press the phone button on the top of the base,
c. You should now hear dial tone and may place a call.
Once connected, your IP Desk Phone will work with your headset
depending on the method you used:
IP DESK PHONE (continued...)
TELEPHONE INTERFACE CABLE

VOLUME
Listening Volume
Rotate the Volume Wheel, behind the microphone boom arm:
•Clockwise increases the volume.
•Counter-clockwise decreases the volume.
Answer or end a call on Unite Desktop
Tap the Call button located on the side of the headset.
Place a call on Unite Desktop
Dial the number using the dial pad and press the call button.
•Your headset will automatically connect to the call if “Audio
Sensing” was enabled in the previous section
8
MUTE
•
Press the mute button located on the bottom of the microphone
boom arm.
Press the mute button again to unmute.
MAKING AND RECEIVING CALLS WITH YOUR PERSONAL COMPUTER
Once connected, and Unite Desktop and Plantronics Hub are setup on
your computer, your Savi 8200 headset will operate in a hands-free
manner.
General Use
Call control and general functionality slightly differ between the
setup method selected.

VOLUME
MUTE
•
•
Listening Volume
Rotate the Volume Wheel, behind the microphone boom arm:
Clockwise increases the volume.
Counter-clockwise decreases the volume.
Answer or end a call
Tap the Call button located on the side of the headset.
Place a call
Dial the number using the dial pad and press the call button.
•Your headset will automatically connect to the call if “Audio
Sensing” was enabled in the previous section
MAKING AND RECEIVING CALLS WITH YOUR POLY VVX
Once connected via the USB cable, your Savi 8200 headset will
operate in a hands-free manner with your VVX phone.
9
•
Press the mute button located on the bottom of the microphone
boom arm.
Press the mute button again to unmute.

VOLUME
MUTE
•
•
Listening Volume
Rotate the Volume Wheel, behind the microphone boom arm:
Clockwise increases the volume.
Counter-clockwise decreases the volume.
Answer a call
•Press the Call button located on the side of the headset.
•Press the headset button on your desk phone.
oIf you don’t have a headset button, lift the handset.
Place a call
Dial the number using the dial pad and press the call button.
•Your headset will automatically connect to the call if “Audio
Sensing” was enabled in the previous section.
MAKING AND RECEIVING CALLS WITH YOUR IP DESK PHONE
Once connected via the Telephone Interface Cable, you are allowed
to make and receive calls with your IP desk phone.
Press the mute button located on the bottom of the microphone
boom arm.
•Press the mute button again to unmute.
End a call
Press the headset button on the desk phone.
•If you don’t have a headset button, hang up the handset.
10

Troubleshooting
•Make sure your headset is charged.
•Adjust the configuration switch (A–G) on the side of
the base until a dial tone is heard. The default A
works for most phones. ATTENTION Use
configuration D for Cisco phones. Cisco phones
connected with EHS cable use configuration A.
•Make sure your desk phone is connected correctly
to your base. See Desk phone setup details.
•If your base is connected to your desk phone's
dedicated headset port, press the desk phone's
headset button to hear a dial tone.
•If your base is connected to your desk phone's
dedicated headset port, press the desk phone's
headset button and base's desk phone button to
hear a dial tone.
•If your base is connected to your handset port,
manually remove the handset to hear a dial tone (if
you do not have an EHS cable or HL10 lifter).
•Make sure your HL10 lifter is lifting the handset high
enough to operate the hookswitch; set to a higher
setting if necessary.
•Adjust the headset's listening volume. See Listening
volume.
•If the volume is still too low, adjust the desk phone
listening volume on the base. See Listening Volume.
I hear static. •Make sure there is at least 12 inches between your
base and your computer, and 6 inches between
your base and your telephone. If adjusting the
distance doesn’t help, your headset is going out of
range, move closer to the base.
I can’t hear a dial
tone in the
headset.
Headset
11

•Lower the desk phone speaking volume and/or desk
phone listening volume on the base. For most
telephones the correct setting is position 2. See
Listening volume.
•If your desk phone has a volume control, lower until
the distortion disappears.
•If the distortion is still present, adjust the headset
volume control to lower the headset speaker
volume. See Listening volume.
•Make sure there is 12 inches between your base and
your computer, and 6 inches between your base and
your telephone.
I hear echo in the
headset.
•Lower the desk phone speaking volume and/or
desk phone listening volume on the base. For most
telephones the correct setting is position 2. See
Listening volume.
•If the audio level is too low in this position, increase
the headset volume. See Listening volume.
•If your speaking volume is too low for your listener
in this position, adjust the position of the headset
to make sure the microphone is as close as
possible to your mouth.
People I talk to can
hear a buzz in the
background.
•Move the base further away from your phone.
•If the base power supply is plugged into a power
strip, plug it into the wall directly.
The sound is
distorted.
Headset (continued...)
12
Need More Help?
Full user guides and additional information can be found at the manufacturer’s
website located at:
•https://www.plantronics.com/us/en/support/product/blackwire-3200

https://kb.intermedia.net/Article/47811
voic[email protected] 1.800.379.7729
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