Plantronics Savi W730 User manual

Savi®W730
Multi Device Wireless Headset System
User Guide
Executive Systems, Inc.
Richmond, Virginia 23230-2657
804-288-0041
804-288-4731 [Fax]
800-288-0041 [Sales & Service]
www.ExecutiveSystemsInc.com
[email protected] - Email

Contents
Welcome 4
System Requirements 4
What's in the Box 5
Base and Headset Basics 6
Accessories 7
Customize Your Headset 8
Change the Eartip 8
Position Your Headset 8
Left Ear Wearing 9
Charge Your Headset 10
Desk Phone: Connect and Call 11
Choose Desk Phone Setup 11
Make a Desk Phone Call 12
Mobile: Connect and Call 13
Computer: Connect and Call 14
Connect Your Computer 14
Place a Softphone Call 14
Position Your Base 14
Headset Features 15
Headset Controls 15
Headset Power 15
Headset Battery Level 16
Mute your Headset During a Call 16
Adjust Your Headset Volume 16
Turn On/Off Headset LED 17
Out of Range Warning Tones 17
Base Features 18
Base Buttons 18
Base Subscription Button 18
Set the Range 19
Bluetooth Pairing Button 19
Daily Use 21
Incoming Calls 21
Outgoing Calls 21
Multi-Phone Status 23
Mobile Phone and Headset Audio 23
Combine Audio From Any Two Lines or Channels 23
Conference Up to Three Additional Headsets 23
Advanced Use 25
Install Plantronics Software 25
Plantronics Control panel 25
Devices Tab 25
Device Settings > Base Tab 26
Device Settings > Headset Tab 28
Device Settings > Security Tab 30
Applications Tab 30
2

Preferences 30
About Tab 31
Plantronics Update Manager 31
Troubleshooting 33
Headset 33
Desk Phone 34
Mobile 34
Softphone 34
3

Congratulations on purchasing your new Plantronics product. This guide contains instructions
for setting up and using your Savi W730 Wireless Headset System which has a WO2 base and
a WH210 headset.
Please refer to the separate safety instructions for important product safety information prior
to installation or use of the product.
Computer
• Supported Operating Systems: Windows XP®, Windows Vista®, Windows®7
• Processor: 400 MHz Pentium®processor or equivalent (Minimum); 1 GHz Pentium processor
or equivalent (Recommended)
• RAM: 96 MB (Minimum); 256 MB (Recommended)
• Hard Disk: 280 MB (Minimum); 500 MB or more (Recommended)
• Microsoft Windows XP-Service Pack 3 (SP3) or later (Recommended) Microsoft Windows Vista-
Service Pack 1 (SP1) or later (Recommended)
Display
• At least 800 x 600, 256 colors
• 1024 x 768 high color, 32-bit (Recommended)
Browser
• Internet Explorer®V6 or better must be on the user’s system (Required)
Welcome
System Requirements
4

Headset Base and charging cradle
Eartips
USB cable Telephone interface cable Power supply
What's in the Box
5

Base
1Power jack 8Computer button
2Handset lIfter jack 9Mobile phone button
3Telephone interface cable jack 10 Desk phone button
4USB port 11 Bluetooth pairing button/LED
5Desk phone speaking volume 12 Subscription button/LED
6Desk phone configuration switch 13 Charging LED
7Desk phone listening volume
Headset
1Volume up button 4Indicator light
2Volume down button 5Microphone
3Call control button
Base and Headset Basics
6

1Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk
phone handset off hook. Enables remote call control with your headset.
2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call
control with your headset.
Accessories
7

Customize the headset by changing the eartip, wearing it on the right or
left and optimizing the position of the microphone.
The headset comes with a pre-installed eartip. To install a different eartip see the following:
1Remove the pre-installed eartip by pushing in and turning the eartip CLOCKwise, then pull
firmly.
2Choose the size and style of eartip that fits most comfortably. Align eartip tabs with notches in
headset. Push in firmly and twist COUNTER clockwise.
NOTE When installing a gel tip ensure the raised part of the eartip is pointed toward the curved
section of the headset as shown.
When you wear the headset, the microphone should rest as close to your cheek as possible
without touching. The microphone can be adjusted inward by the pivoting earpiece to optimize
the position of the headset.
1Slide the headset over and behind your ear, then press gently toward your ear.
2Rotate the microphone boom until it is pointed toward your mouth.
Customize Your Headset
Change the Eartip
Position Your Headset
8

1The headset can be converted for wearing on left ear as follows:
2Turn microphone boom around.
3Rotate microphone boom down.
Left Ear Wearing
9

1Align the charging cradle pins with the base and press firmly until the cradle rests evenly on the
base.
2Plug one end of power supply into power jack on back of the base and other end into working
power outlet.
3Place the headset in the charge cradle. The charging LED will flash green when charging the
headset and turn solid green when the headset is fully charged. Charge for at least 20 minutes
prior to the first use. A full charge takes 3 hours.
NOTE This product has a non-replaceable battery. Contact Plantronics for replacement information.
Charge Your Headset
10