Plantronics Savi WT100/T User manual

Savi™Talk WT100/T
Professional wireless headset system
(WT1/T base + WH100/T headset)
with optional HL10 lifter
User Guide

Plantronics Savi User Guide
Welcome
Congratulations on purchasing your new Plantronics product. This guide contains instructions for
setting up and using your Savi Talk professional wireless headset system.

Contents
Plantronics Savi User Guide
1 Package contents and features.................................. 4
1.1 Base......................................................................... 4
1.2 Savi WH100/T headset ............................................ 5
1.3 HL10 lifter and features (optional)............................ 6
2 Base set-up ................................................................ 7
2.1 Attaching charging cradle to base........................... 7
2.2 Connecting base to desk phone.............................. 7
2.3 Connecting power supply to base........................... 7
2.4 Positioning base ..................................................... 7
3 Headset set-up........................................................... 8
3.1 Fitting headset ......................................................... 8
3.2 Docking and charging the headset.......................... 8
4 Configuration and test call ......................................... 9
4.1 Checking configuration............................................ 9
4.2 Making a test call..................................................... 9
5 Lifter set-up (optional) .............................................. 10
5.1 Installing lifter ........................................................ 10
5.2 If you do not hear a dial tone ................................ 10
5.3 Additional parts (if required) .................................. 11
6 Using your Savi Talk professional wireless headset
system ..................................................................... 12
Powering headset on/off.............................................. 12
Placing, answering and
ending calls with desk phone ..................................... 12
Muting a call ................................................................ 13
Base indicator lights .................................................. 13
Headset indicator lights and tones.............................. 13
Subscription................................................................. 14
7 Troubleshooting and common questions................. 15

Plantronics Savi User Guide 4
Savi WT1/T base features
1.1 Base
Base
Telephone
interface cable
Base power supply
Master
speaking
volume
Talk indicator light
Subscription
button and
indicator light
Power
indicator
light Telephone interface
cable jack
Power jack
Handset
lifter jack
Master
listening
volume
Configuration
switch
1 Package contents and features

Plantronics Savi User Guide 5
Headband
1.2 Savi WH100/T headset
Ear loop
Indicator light
Microphone
Charging cradle
Headset with pre-installed ear loop
Call control button (also controls
volume and mute functions)
Savi WH100/T headset features

Plantronics Savi User Guide 6
1.3 HL10 lifter and features (optional)
Additional HL10 lifter parts (if required)
HL10 lifter
Accessory jack
Ringer microphone Extender
arm
For Nortel i2004
phones only
Handset lifter arm
Power cord Height switch
Ringer microphone jack
(remove cover)

Plantronics Savi User Guide 7
2 Base set-up
2.1 Attaching charging cradle to base
1Connect the headset charging cradle to the base. Push
firmly on the cradle until the cradle snaps into place.
2.2 Connecting base to desk phone
1Connect the telephone interface cable to the telephone
interface cable jack on the base.
2Disconnect the handset coil cord from the desk phone.
3Connect the telephone interface cable to the now open
handset port on the desk phone.
4Connect the handset coil cord to the telephone interface
cable junction box.
5Place the handset back on the telephone cradle.
2.3 Connecting power supply to base
1Connect the base power supply into the power jack on
the base.
2 Connect the power supply to outlet. The power indicator
light will be solid red.
2.4 Positioning base
The minimum recommended separation between your desk
phone and the base is 15 cm.
The minimum recommended separation between the base and
computer is 30 cm. Incorrect position can cause noise and
interference problems.
NOTE If your phone has a built-in headset port, you should only
use the headset port if you will not be using the HL10 lifter. In this
configuration, you must press both the call control button on your
phone and the call control button on the headset to answer or
end calls.
30 cm
15 cm

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3.2 Docking and charging the headset
1Gently push the headset into the charging cradle.
The indicator light on the headset will be solid red to indicate
that the headset battery is charging
2Charge for at least 20 minutes prior to the first use.
A full charge takes 3 hours.
CHARGING TIME
20 min .....................
Minimum charge
before first use
3 hours ...................
Full charge
3 Headset set-up
3.1 Fitting headset
The headset comes with a pre-installed ear loop. An optional
headband is also provided.
1To install the headband, gently unsnap the pre-installed
ear loop from the headset.
2Snap the headband into the headset. The headband can
be adjusted to fit.
3For either wearing option, rotate the headset until the
microphone is pointed towards your mouth.
4The headset can be converted for wearing on the left or
right ear with both ear loop and headband.
Headset
Snap
Ear loop
Indicator light
Headband

Plantronics Savi User Guide 9
4.2 Making a test call
1Remove handset from desk phone cradle.
2With your headset on, press the call control button on
the headset.
3Dial using your desk phone.
4Adjust the master speaking volume on base to the
best setting for your listener. A setting that is too high can
produce an uncomfortable echo for you and a distorted sound
for your listener. A setting of 3 or 4 is ideal.
4 Configuration and test call
4.1 Checking configuration
1Set volume on desk phone to mid-range.
2Remove handset from desk phone cradle.
3With your headset on, press the call control button on
the headset.
4Listen for a normal dial tone. If you hear a dial tone and the
dial tone sounds normal, continue with Step 4.2 Making a test
call.
5If you do not hear a dial tone or the dial tone is distorted,
adjust the configuration switch until the dial tone sounds
normal.
NOTE Multiple settings might work with your phone; however,
only one is the optimal position
5Adjust the master listening volume on base. A setting of 2
or 3 is ideal.
6You can also fine-tune the listening volume on the
headset by pushing the call control button up to increase
the volume and pushing down to decrease the volume.
NOTE Do not press the call control button in when adjusting the
volume; otherwise, the call can be ended accidentally.
7To end the test call, press the call control button on the
headset.
8Replace the handset in the desk phone cradle.
Configuration
switch
Master
listening
volume
Master speak-
ing volume

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5 Lifter set-up (optional)
5.1 Installing lifter
5.2 If you do not hear a dial tone
1If you do not hear a dial tone, raise the lifter height
switch to the next highest position.
1Firmly press the handset lifter power cord into the
handset lifter jack.
2While wearing your headset, slide the handset lifter arm
under the handset until the lifter base touches the side
of the phone.
3Slide the lifter up to where it nearly touches the handset
earpiece.
7Gently place the lifter on the desk phone in the pre-
determined position.
8Press firmly to adhere.
Handset lifter
power cord
2Repeat Steps 2 to 5 in Section 5.1 as necessary until you
hear a dial tone.
3When you hear a dial tone, secure the lifter as described
in Steps 6 to 8.
4Press the call control button on your headset to activate
the lifter.
5If you hear a dial tone, the lifter is set correctly and
needs no adjustment.
6Remove the protective strips from the 3 mounting tapes
on the underside of the lifter.