Plantronics VOYAGER PRO UC 200B User manual

Voyager® PRO UC
Wireless Headset System
WG200/B
User Guide

Plantronics Voyager PRO UC User Guide
Welcome
Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Voyager
PRO UC WG200/B (BUA-200 USB Adapter + WH200/B (Voyager®PRO) Headset) Wireless Headset System.
Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.

Contents
Plantronics Voyager PRO UC User Guide
1 Package Contents and Features.................................4
1.1 USB Adapter............................................................ 4
1.2 Headset ................................................................... 4
2 Set Up ........................................................................ 6
2.1 Connecting USB Adapter to PC .............................. 6
2.2 Charging Headset .................................................... 6
2.3 Fitting Headset ........................................................ 6
3 Test Call ......................................................................8
3.1 Making a Test Call.................................................... 8
4 System Information .....................................................9
Muting Headset During a Call........................................ 9
USB Adapter Indicator Light.......................................... 9
Headset Controls and Indicators................................... 9
Checking Battery Status.............................................. 10
Automatic Battery Status Alerts .................................. 10
Out of Range Warning ................................................. 10
Pairing Headset to USB Adapter ................................. 10
5 Using Your Headset with Your Bluetooth
Mobile Phone............................................................11
Pairing Your Headset to Your Bluetooth
Mobile Phone............................................................... 11
Placing, Answering and Ending Calls
with Your Headset and Bluetooth Mobile Phone......... 11
6 PerSono®Suite Software ..........................................12
Softphone Support ...................................................... 12
Battery Life................................................................... 12
Settings Screen – Headset and USB Adapter............. 13
Help for USB Adapter Settings.................................... 13
PC Panel Screen.......................................................... 14
Advanced Settings....................................................... 14
Support Screen............................................................ 14
Updates ....................................................................... 14
7 Troubleshooting and Common Questions.................15

Plantronics Voyager PRO UC User Guide 4
1.2 Voyager PRO UC WH200/B Headset
1.1 Voyager PRO UC USB Adapter and Charger
USB Adapter
USB Charging Cable AC Charger
1 Package Contents and Features
Headset with Pre-Installed Medium
Eartip
Soft Gel Eartips (Small & Large)
and Foam Eartip Covers
CD includes:
• PerSono®Suite Software
• Complete User Guide

Plantronics Voyager PRO UC User Guide 5
Voyager PRO UC USB Adapter Features
Voyager PRO UC WH200/B Headset Features
Pairing Button
Indicator Light
Status Indicator Light
Power On/Off
Check Battery Button
Dual Microphones with
Wind Screens
Micro USB Charging Jack
Call Control Button
Volume Up (+) and Down (-) Buttons
(also controls mute)
Eartip

Plantronics Voyager PRO UC User Guide 6
2.3 Fitting Headset
The headset comes configured for the right ear. Ensure a proper
fit for optimal sound clarity and comfort.
1Guide the earloop behind your ear and place the
headset so that the speaker and eartip rest comfortably
in your ear.
2For optimal voice clarity, pivot the boom up or down to
point the microphones toward the corner of your mouth.
The headset can be worn on either ear by adjusting the
microphone boom. To convert for wearing on the left ear:
3Pivot the boom into an upright position.
4Rotate the boom and speaker to the other side of the
headset.
2 Set Up
2.1 Connecting USB Adapter to PC
1Insert the USB adapter into USB Port on PC. The indicator
light on the USB adapter will be solid red to indicate the USB
adapter is powered on.
IMPORTANT NOTE For best performance it is recommended
that Windows is updated with Service Pack levels listed below:
Microsoft Windows®XP-Service Pack 3 (SP3) or later
Microsoft Windows Vista®-Service Pack 1 (SP1) or later
2.2 Charging Headset
1Connect the AC charger to outlet and headset.
The indicator light on the headset will be solid red to indicate
that the headset battery is charging.
2Charge for at least 30 minutes prior to the first use.
A full charge takes 1.5 hours.
NOTE Always charge at near room temperatures; never charge
battery at temperatures below 0ºC (32ºF) or above 40ºC (104ºF).
CHARGING TIME
30 min .....................
Minimum charge
before first use
1.5 hours ................
Full charge
Indicator
Light
NOTE The USB charging cable can also be used to charge the
headset. To successfully charge your headset with the USB cable
the PC must be on and in active state (not standby). The charging
time will vary according to the number of other devices drawing
power from the PC’s USB port(s).
3
4
2
1

Plantronics Voyager PRO UC User Guide 7
Changing Eartips
The headset comes with the medium eartip installed. You can
replace it with the optional small or large eartip provided.
1To remove the eartip, grip the eartip with your thumb and
forefinger. Gently push it into the speaker housing and
rotate it a quarter turn to the left. Gently lift the eartip
away from the headpiece.
2To attach a new eartip, align the tabs on the eartip with
the slots on the speaker housing. Gently push the eartip
into housing while turning it a quarter turn to the right.
The eartip will stop rotating when it is attached.
NOTE The optional foam eartip cover can be used for a more
comfortable and stable fit.
2
1

Plantronics Voyager PRO UC User Guide 8
3.1 Making a Test Call
1 Power the headset on by pressing the Power On/Off
button for two seconds. The headset indicator light will be
remain solid blue for two seconds to confirm that the headset
is powered on.
NOTE The USB adapter indicator light will remain solid blue
when the headset is powered on and paired to the headset. The
indicator light will remain solid red when the headset is powered
on but not paired to the headset.
2 With your headset on, press the call control button on
the headset.
3 Set the headset and microphone volume to a
comfortable level using your softphone or unified
communication (UC) application set up.
4 Place a test call using your softphone or UC application.
5 Adjust the receive and listen volume to comfortable
levels using the volume control in your softphone or UC
application audio set up.
6 You can also fine tune the listening volume on the
headset by pressing the volume up button [+] to
increase the volume and the volume down button [-] to
decrease the volume.
7To end the test call, press the call control button on the
headset.
NOTE Listening and speaking volume levels can also be adjusted
using the PC “Sounds and Audio Devices” (Windows XP) or the
“Sound Option” (Windows Vista) from your PC Control Panel.
For your safety, do not use headset at high volumes
for extended periods of time. Doing so can cause
hearing loss. Always listen at moderate levels. For more
information on headsets and hearing visit:
www.plantronics.com/healthandsafety.
3 Test Call

Plantronics Voyager PRO UC User Guide 9
Muting Headset During a Call
To mute a call, press and hold the volume + and - buttons
simultaneously until you hear a status prompt. The sequence
will start with low-high tones plus a voice prompt “Mute On” (in
English). The low-high tones repeat after 15 minutes to advise
mute is activated. The full sequence repeats every 30 minutes
until mute is de-activated.
To unmute a call, press and hold the volume + and - buttons
simultaneously until you hear high-low tones followed by a voice
prompt “Mute Off” (in English).
USB Adapter Indicator Light
USB Adapter Status Indicator Light
Headset in talk mode Flashes blue
Adapter and headset pairing Flashes red and blue
Connected, no activity Solid blue
Powered on - headset not paired Solid red
Headset Controls and Indicators
Action Indicator Light Tone
Power on/off Press power/off button 2
seconds
On: solid blue for 2 seconds
Off: solid red for 2 seconds
On: ascending tone
Off: descending tone
Check if headset is powered on Short press call control button
or volume + or - button
Short blue flash None
Incoming call None Flashes blue Three single low tones
Call answer/end Short press call control button Short blue flash Single low tone followed by low-
low-high tones
Adjust the volume (during a call) Short press volume +or -
button
Single blue flash Tone at each change in volume.
Double tone when min/max
volume level reached
Call indicator light
(enable/disable)
With headset powered on, press
power, volume +and - buttons
simultaneously for 1 second
Turn indicator on: blue glow
increases for 2 seconds
Turn indicator off: blue glow
fades for 2 seconds
Single low tone
Reconnect after leaving range
for more than 30 seconds
Short press call control button Single blue flash Single low tone
Volume Up (+) and Down (-) Buttons
4 System Information

Plantronics Voyager PRO UC User Guide 10
Pairing Headset to USB Adapter
The headset and USB adapter are supplied paired to each other.
However, if you wish to use a replacement headset with your
existing USB adapter, the units can be paired to each other by the
following method:
1Ensure your replacement headset is fully charged.
2Press and hold the power button until the indicator light
flashes red and blue. The headset is now in pairing mode.
NOTE If you don’t see the red and blue flash, press and hold the
power button to turn your headset off. Then press and hold the
power button again until you see the red and blue flash.
3Place the USB adapter in pairing mode by pressing
and holding the pairing button on the adapter for two
seconds. The pairing light will flash red and blue.
4When the pairing light on the USB adapter goes solid
blue, the headset and the USB adapter are paired.
NOTE Take caution pairing the USB adapter. Do not press hard.
Please “press” with both fingers rather than push on the USB
adapter to avoid damage to the USB adapter or USB port.
Red Flashes Battery Level
SMore than 2/3 full
S S 1/3 to 2/3 full
S S S Less than 1/3 full
Out of Range Warning
If you are on a call you will hear the audio degrade as you move
out of range.
If you stay out of range, active calls will be suspended. Calls will
be re-established upon walking back into range.
Checking Battery Status
To check the battery status, the headset must be powered on.
Short press the power button. The indicator light flashes red to
show the battery charge level as shown below.
Automatic Battery Status Alerts
When the battery charge is very low, a tone and voice prompt in
English will automatically occur. See below.
Low Battery Warnings
Charge Indicator Lights
Battery Level Tone Voice Prompt
30 minutes of talk
time remaining
(this alert only occurs
during an active call)
Double high tone
every 15 minutes
“Battery Low”
repeats every
30 minutes
10 minutes of talk
time remaining
Triple high tone
every 30 seconds
“Recharge Battery”
repeats every 3
minutes