Plantronics Voyager 3200 Series User manual

Voyager 3200 Series
Bluetooth Headset
User Guide

Contents
Headset overview 3
Be safe 3
Optional charge case overview 4
Charge 5
Check headset battery status 5
Use the charge case 6
Fit 7
Adjust the fit 7
Pair 8
Bluetooth pairing 8
NFC pairing 8
Pair mode 8
Load software 9
The Basics 10
Make/Take/End Calls 10
Voice control 11
Adjust the volume 11
Play or pause streaming audio 11
Use sensors 11
More Features 13
Select language 13
Modify the answer/ignore voice commands 13
Use two phones 13
Change headset settings 13
Update firmware 15
Headset recovery 15
Troubleshooting 16
Support 17
2

00:02
Bluetooth pair
Near Field Communication (NFC) pair
Call
Play/Pause
Volume
Micro-USB charge port
Headset LED (indicator light)
Voice control (Siri, Google Now, Cortana)
Mute
Power
Please read the safety guide for important safety, charging, battery and regulatory information
before using your new headset.
Headset overview
Be safe
3

Charge case LEDs; indicates case/headset battery status
Charge case: Touch the icon to display the charge case battery status
Headset: Touch the icon to display the headset battery status
Micro-USB charge port
It takes 90 minutes to fully charge the charge case. When fully charged, the charge case provides
an extra 10 hours of battery life for the headset.
Optional charge case
overview
4

It takes 90 minutes to fully charge the headset. The indicator light turns off once charging is
complete.
TIP To reset the accuracy of the talk time prompt, deplete the headset battery then charge fully.
TIP To check the headset battery status, tap the Call button while wearing your headset or tap the
Voice button and say “check battery.”
There are several ways to check your headset battery status.
1Wearing the headset, tap the Call button and listen to the voice alert.
2When not wearing the headset, tap the Call button and observe the headset LEDs.
3Check Plantronics Hub home screen.
Charge
Check headset battery
status
5

A fully charged case can supply an additional 10 hours of headset talk time. It takes 90 minutes to
fully charge the charge case. It takes 2 hours to fully charge the headset and charge case together.
IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and
protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1
minute. The LED's flash when charging.
Check the charge case or headset battery status by touching/swiping either the case or headset
icons. The LEDs indicate the battery status.
Battery status LEDs for charge case and headset
Battery high
Battery medium
Battery low
Battery critical; Recharge case/headset
Use the charge case
6

The loop of the gel eartip tucks into the back curve of your ear for a stable fit.
1With the headset powered off, replace the eartip with an alternate size if it feels loose or tight in
you ear.
2To adjust the fit, rotate the eartip on the headset or add the optional clip-on earloop.*
NOTE *Using clip-on earloop may decrease sensor sensitivity. Turn off sensors for better
performance.
Fit
Adjust the fit
7

NOTE If your phone supports Near Field Communication (NFC), go to NFC pairing.
1Wearing your headset, power it on. You hear "pairing" in the default language. The headset LED
flashes red and blue.
2Activate Bluetooth®on your phone to search for new devices.
•iPhone > Settings > Bluetooth > On*
•Android > Settings > Bluetooth > On > Scan*
NOTE *Menus may vary by device.
3Select “ PLT V3200 Series.” If necessary, enter four zeros (0000) for the passcode or accept the
connection. Once successfully paired, you hear “pairing successful."
1Ensure NFC is on and your phone’s display is unlocked.
2Tap and hold the headphones to the phone’s NFC tag location until NFC pairing completes. If
necessary, accept the connection.
TIP Keep an eye on your Smartphone's screen for prompts to start and accept the pairing process.
NOTE The headphone’s NFC tag is located on the outside of the left ear cup. Phone NFC tag locations
vary.
With your headset powered on, press and hold the Call button until you hear "pairing."
Pair
Bluetooth pairing
NFC pairing
Pair mode
8

• Download Plantronics Hub for iOS/Android by visiting plantronics.com/software, the App Store
or Google Play.
• Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software.
Manage your headset settings with your computer or mobile device with Plantronics Hub for
Windows and Mac or Plantronics Hub for iOS and Android, respectively.
Plantronics Hub iOS and Android Windows and Mac
Call control for softphones available for some
softphones
X
Change headset language X X
Update firmware X X
Turn features on/off X X
View user guide X X
Battery meter X X
Find MyHeadset X
Load software
9

00:02
Answer a call
Choose:
• Put on the headset to answer call, or
• Say “answer” after call is announced, or
• Tap the Call button
Answer a second call
First, tap the Call button to end current call, then tap the Call button again to answer new call.
End a call
Tap the Call button to end current call.
Reject a call
Choose:
• Say “ignore” after call is announced, or
• Press Call button for 2 seconds
Redial last outgoing call
Double-tap the Call button.
Mute
During a conversation, press the Mute button. You hear “mute on” or “mute off."
Mute reminder
If mute reminder is on, an alert repeats when you speak to remind you that mute is activated.
Customize your settings in Plantronics Hub.
Caller Announcement (mobile phone only)
When wearing your headset, you will hear the name of a contact calling so you can decide whether
to answer or ignore the call without having to check the phone screen.
An incoming caller name is announced:
• if your phone supports Phone Book Access Profile (PBAP)
• if you granted access to your contacts during pairing process (for many mobile phones, this is
preset out-of-the box and may not be necessary)
The Basics
Make/Take/End Calls
10