Plantronics Voyager Legend CS User manual

Voyager Legend®CS
Bluetooth Headset System
User Guide

Congratulations on purchasing your new Plantronics product. This guide contains instructions
for setting up and using your Voyager Legend CS Wireless Headset System.
Please refer to the separate safety instructions for important product safety information prior
to installation or use of the product.
Welcome
2

Base Headset
Telephone interface cable Power supply
Eartips
Some models may also include:
HL10 Lifter USB Charge cable
What's in the Box
3

Base
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3
57
4
6
109
8
1Call/mute LED 6Handset lifter/EHS cable jack
2Power on/pairing LED 7Telephone interface cable
3Charging LED 8Listening volume dial*
4Pairing button 9Speaking volume dial*
5Power jack 10 Configuration switch*
*For installation set up
Headset
4
1235
1Volume +/- button 4Call button
2Power button 5Mute microphone/voice command button
3Snap fit magnetic charge connection
Base and Headset Basics
4

Sold separately.
1 2
3 4 5
6 7
8
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1Portable charge case
2Desktop charge stand
3AC charger
4USB charge cable*
5Car charge adapter
6Micro USB charge adapter
7Eartip kit (available in S, M, L)
8HL10 lifter* Automatically lifts handset and returns it to the cradle. Enables remote call
control with your headset.
9Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk
phone handset off hook. Enables remote call control with your headset.
*Included with some models.
Accessories
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Change the eartip for a better fit.
1Push in eartip and rotate to the left to unlock it.
1
2
2
2Align new eartip into slot.
3Rotate it to the right to lock it into place.
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2
2
To wear the headset on your other ear, rotate the boom upwards then twist it around so the
eartip is on the other side before lowering the boom.
2
1
3
Fit
Change the eartip
Wear on the left or right
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Plug one end of the power supply into the power jack on the back of the base and the other end
into a working power outlet. The Power On LED will be solid white.
Place the headset in the charge cradle. The charging LED on the base will flash blue when
charging and turn solid blue when the headset is fully charged. Charge for at least 20 minutes
prior to the first use. A full charge takes 90 minutes.
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There are three setup options for connecting the Voyager Legend CS to your desk phone.
Select one of the following and continue.
• Desk phone (standard)
• Desk phone + HL10 Lifter (sold separately)
• Desk phone + EHS cable (sold separately)
Connect Your Desk Phone
Connect the power
Charge the headset
Connect and configure
your desk phone
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NOTE If you will be using a standard desk phone set up or a desk phone with an HL10 lifter, continue
below. If you will be using the desk phone with an EHS cable, refer to Desk phone plus EHS cable
section in this guide. For further installation information refer to the EHS Getting Started guide that
came with your EHS cable or at plantronics.com/accessories.
1Connect one end of the telephone interface cable to the back of the base.
2Disconnect the handset coil cord from the desk phone and re-connect it to the telephone
interface cable junction box.
3Connect the remaining end of the telephone interface cable into the open handset port on the
desk phone.
USE
NOTE Your desk phone handset will continue to work; it's just hooked up differently.
NOTE If your phone has a built-in headset port, you should only use the headset port if you will not be
using the HL10 lifter. In this configuration, you must first press both the headset button on your phone
and the call control button on the headset to answer or end calls.
1If your desk phone has a volume control set it to mid range.
2Look at the bottom of your base and make sure the default settings are correct. Set your desk
phone's volume also.
Set the listening volume dial and the speaking volume dial to 2.
Set the configuration switch to A.
Set the desk phone volume to mid-range.
Desk phone (standard)
Check configuration and
make a test call
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3Remove the handset from the desk phone cradle.
4While wearing your headset, press the call button on the headset.
5If you do not hear a dial tone, adjust the configuration switch (A-G) until you do.
NOTE For most phones, these factory settings will sound best.
6Dial a test call from the desk phone. If needed, fine tune the volume with the headset volume
controls. You can also adjust the desk phone speaking and listening volumes on the bottom of
the base.
First follow the steps above for Desk phone (standard).
1Firmly press the handset lifter power cord into the handset lifter jack.
USE
2While wearing your headset, slide the handset lifter arm under the handset until the lifter base
touches the side of the phone.
Desk phone plus HL10
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3Slide the lifter up to where it nearly touches the handset earpiece.
4Press the call button on your headset to activate the lifter.
5If you hear a dial tone the lifter is set correctly and needs no adjustment.
6Remove the protective strips from the 3 mounting tapes on the underside of the lifter.
7Gently place the lifter on the desk phone in the pre-determined position.
8Press firmly to adhere.
Connect the end of the EHs cable to the base and the other end of the desk phone as described
in the EHS Quick Start Guide.
NOTE For further installation information refer to the EHS Quick Start Guide that came with your EHS
cable or at www.plantronics.com/accessories .
Desk phone plus EHS
cable
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The minimum recommended separation between your desk phone and the base is 6 inches.
The minimum recommended separation between the base and computer is 12 inches. Incorrect
position can cause noise and interference problems.
Position your base
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Headset Controls
voice
Call button
Volume button
Headset LED (indicator light)
Power button
Magnetic charge port
Mute button
Voice button (mobile phone use only)
Play/Pause button (mobile phone use only)
With a single full charge, the Voyager Legend CS will provide up to 7 hours of talk time and up
to 11 days of standby time.
Toggle the Volume button (show icon) up (+) or down (-) during a call to adjust the volume.
While not on a call you can toggle the Volume button (show icon) to adjust the volume level for
voice prompts and notifications.
The wireless range for the Voyager Legend headset is 10M from the desktop base or your
mobile phone. Audio quality can be expected to degrade past 10M and wireless connectivity
eventually stop when range limits are exceeded.
When you leave the operating range of the base or mobile phone, a voice prompt will
announce:
• "Phone 1 Disconnected"; any audio is terminated
NOTE Note: If both desk phone and mobile phone are connected to the headset it will be announced
Phone 1 Disconnected" and "Phone 2 Disconnected" as connections are lost
Headset Overview
Talk time
Adjust the volume
Out of range indications
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When you return to the operating range of the base or mobile phone, a voice prompt will
announce:
• "Phone 1 Connected"; audio restored if active
NOTE Note: If both desk phone and mobile phone are connected to the headset it will be announce
"Phone 1 Connected" and "Phone 2 Connected" as connections restored.
Battery Level Tone Voice Prompt
30 minutes of talk time
remaining (this alert only occurs
during an active call)
Double high tone every 15
minutes
"Battery Low" repeats every 30
minutes
10 minutes of talk time
remaining
Triple high tone every 30
seconds
"Recharge Headset" every 3
minutes
Low battery warnings
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12
3
1 Call Status LED Idle = Unlit
Incoming call = fast blue flash
On call = solid blue
Call (headset mic) muted = slow blue flash
2 Power On/Pairing LED Power off = unlit
Powered = solid blue (headset paired/connected)
Powered = solid red (headset not paired or
disconnected)
In pairing mode = red/blue flashing
Pairing successful = solid blue
3 Headset Battery LED (when docked) Full battery, charging stopped = solid blue
High, charging = 3 blue flashes every 10 seconds
Medium, charging = 2 blue flashes every 10
seconds
Low, charging = 2 red flashes every 10 seconds
Critical, charging = 3 red flashes every 10 seconds
Base LEDs
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The headset and base that came in the box are already paired to each other. However, if you
wish to use a new headset or need to restore subscription to your current headset, the units
can be paired to each other by doing the following.
1Press and hold the Bluetooth pairing button until the power LED (middle) flashes RED/BLUE.
2Switch on your headset and do either of the following:
• Tap the Voice Button and say "Pairing Mode"
• Press and hold the call button until you hear "Pairing"
The power LED will turn solid blue once paired.
Pair your headset to your phone or another device, such as a tablet.
1Switch on your headset then choose:
• Tap the Voice button and say “Pair mode,” or
•Press and hold the Call button until you hear “Pairing”
2While the headset LEDs are flashing red and blue, activate Bluetooth®on your phone and set it
to search for new devices.
3Select “PLT_Legend.”
PLT_Legend
4If your phone asks for a passcode, enter four zeros (0000) for the passcode or accept the
connection.
PLT_Legend
Your Base : Pairing
Pairing your base to your
headset
Bluetooth pairing button
Pairing headset
Pair phone or tablet
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5Once successfully paired, LEDs stop flashing red and blue. The LED remains solid blue and you
hear “pairing successful.”
NOTE To enable caller name announcement, allow access to your contacts if your phone prompts you.
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1Wearing the headset, press the Call button .
2Remove the handset from the cradle, you will hear dial tone.
This step will be automatic if you install a handset lifer or EHS cable accessory. For a complete list of
accessories, visit www.plantronics.com/accessories
3Dial the number using your desk phone.
4To end the call, press the headset Call button and hang up the handset.
1If wearing the headset, press the Call button , or
2If not wearing the headset, place the headset on your ear; the call will be answered
automatically.
3Remove the handset from the cradle, your call is now active.
This step will be automatic if you install a handset lifer or EHS cable accessory. For a complete list of
accessories, visit www.plantronics.com/accessories
Use the Call Reject function on your desk phone, if supported.
Press the Call button to end current call.
1MUTE ON: During a call press the Mute button , you will hear the "mute on" voice prompt
which indicates the headset microphone is muted. The mute reminder is repeated every 15
minutes alternating between the voice prompt and a tone.
2MUTE OFF: During a call while muted, press the Mute button , you will hear "mute off", which
unmutes the headset microphone.
1SECOND CALL ON DIFFERENT PHONE: Press the Call button to end the first call, then press
the Call button again to answer the second call.
2ON DESK PHONE, SECOND DESK PHONE CALL: Press the Call button to end the first call
then, if supported by your phone, press the Call button again to answer the second call.
Note: Your desk phone may also have second call management features which are better suited
for specific second call management needs.
Call Controls - Desk Phone
Place a call
Answer a Call
Reject a call (desk phone)
End a call
Mute a call
Answer a second
incoming call
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1Wearing the headset, press the Call button .
2Dial the number using mobile phone.
3To end the call, press the Call Button on the headset or end via your mobile phone.
1If wearing your headset press Call Button , or
2If wearing the headset and prompted, "Incoming call, answer or Ignore", say "Answer", or
3If not wearing your headset, place the headset on your ear; the call will be answered
automatically.
1Press the Call Button for 2 seconds, or
2Say "Ignore" when prompted, or
3Use the Call Reject function of your mobile phone, if supported.
Press the Call button to end current call.
1MUTE ON: During a call press the Mute button , you will hear the "mute on" voice prompt
which indicates the headset microphone is muted. The mute reminder is repeated every 15
minutes alternating between the voice prompt and a tone.
2MUTE OFF: During a call while muted, press the Mute button , you will hear "mute off", which
unmutes the headset microphone.
1SECOND CALL ON DIFFERENT PHONE: Press the Call button to end the first call, then press
the Call button again to answer the second call.
2ON MOBILE PHONE CALL, SECOND MOBILE CALL: Press the Call button once to end current
call, then say "answer" when prompted to answer the second call.
NOTE Your mobile phone may also have second call management features.
Call Controls - Mobile Phone
Place a call
Answer a call
Reject a call
End a call
Mute a call
Answer a second
incoming call
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Your headset understands and speaks in English. You can change the language and other
settings online.
MyHeadset™Updater tool enables you to:
• Receive firmware updates
• Change language for voice alerts and commands (English U.K., French, German, and Spanish.
Voice alerts are also available in Cantonese and Mandarin.)
• Change regional phone number for Vocalyst service
• Turn voice commands on/off
• Turn Smart Sensors™on/off
• Turn high quality audio (A2DP) streaming on/off
• Turn "mute off" voice alert on/off
Customize Your Headset
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Your Voyager Legend headset can play media files (music, podcasts, navigation, etc.) from any
A2DP (Advanced Audio Distribution Profile for Bluetooth)-enabled mobile device.
Your Voyager Legend Bluetooth headset has a 10 meter effective range. Voice prompts from
your headset will alert you if you lose connection with your base or mobile phone.
You can be on a call using a computer softphone application and receive a mobile phone call.
The ringtone for the mobile phone call is heard in the headset. Tapping the call button on the
headset will end the computer softphone call. Tapping the call button again will answer the
mobile phone call.
NOTE Answering the call on your mobile phone sends the audio to the mobile phone and leaves the
computer softphone call active on the headset.
You can be on a mobile phone and receive a call on your computer softphone. The ringtone for the
computer softphone call is heard in headset during the call.
Tapping the call button on the headset ends the mobile phone call. Tapping the call button again
answers the computer softphone call.
If you receive a computer softphone call and mobile call at the same time, tapping the call button
will pick up the call that came in first.
Your headset speaks English.
• "Battery low/medium/high"
• "Connection switched"
• "Headset connected"
• "Not connected"
• "Mute on/off"
• "Pairing"
• "Pairing successful"
• "Power on/off"
• "Recharge headset"
• "Redial"
Tap the Voice button , wait for command request, then say a command. For example, “What
can I say?” tells you the full list of available commands. You can change the voice command
language by visiting and downloading the MyHeadset™Updater tool. The available languages
are English (US and UK), French, German, Italian, Japanese, Korean, Mandarin, Russian, Spanish
and Swedish. Voice commands for Cantonese, Danish and Norwegian must be spoken in
English.
• "Am I connected?"
• "Answer"
• "Call information"
• "Call Vocalyst"
Features
Listen to audio via A2DP
Transmission range
Simultaneous call
handling behavior (PC
Mobile)
Voice alerts
Voice alerts list
Voice commands
Voice commands list
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