PlugEv PEV-AW32 User manual

PEV-AW32 AC Charger
User Manual - English

PEV-AW32 User Manual 2
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Contents
1. Important Safety Instructions.......................3
2. Interface........................................................4
3. Dimensions (unit: mm) .................................4
3.1 EV Charger.............................................4
3.2 Wall-Mount Bracket ..............................4
4. Specification.................................................5
5. Design Standard...........................................5
6. Status Indicator LEDs ....................................6
7. Installation Instructions.................................6
7.1 Packing List............................................8
7.2 Tools & Materials Required ...................8
7.3 Wall-Mount Bracket Installation
Requirements ........................................8
7.4 Charger Installation Requirements ......9
7.5 Installation Steps....................................9
7.6 Wall-Mount Bracket Installation .........12
8. Operating Instructions................................13
8.1 Operating Procedures ........................13
8.2 Operating Steps –Non-Networking
Edition ..................................................13
8.3 Operating Steps –Networking Edition
..............................................................14
8.4 Time Setting (Networking, Wi-Fi and 4G
Editions) ...............................................15
8.5 Wi-Fi Setup (for the optional Wi-Fi
Edition).................................................17
8.6 4G Setup (for the optional 4G Edition)
..............................................................17
8.7 Re-checking the Wi-Fi and 4G Strength
on Power-Up........................................18
8.8 Troubleshooting...................................21
9. Industry Canada Statement ......................22
10. Maintenance and Repair ..........................22
10.1 Daily Maintenance .............................22
10.2 Warranty and Maintenance...............23

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1. Important Safety Instructions
Please read all Important Safety Instructions as
well as charging instructions in your vehicle
owner’s manual before attempting to charge
your electric vehicle. Failure to do so can result
in death or severe injury. Save this user manual
for future reference. There are many safety
features built into the charger. Read all the
safety information and warnings in this manual
to be avoid any risks or hazards and risks
associated with using this charger.
⚠Warning
When using electric products, basic
precautions should always be followed. This
manual contains important instructions,
including the following, that must be followed
during installation, operation and maintenance.
•Do not install or use the charger near
flammable, explosive, corrosive, or
combustible materials, chemicals, or vapors.
•Turn off the input power of the charger
before performing any maintenance to the
charger.
•The device is designed only for vehicles that
are compatible with the SAE J1772 Level 2
charging standard.
•Do not use the charger if it is defective,
appears cracked, frayed, broken or
damaged.
•Do not attempt to open, disassemble, repair,
tamper with, or modify the charger. Contact
our Customer Service department if you
have any questions or require any parts
replacements or repairs.
•Do not use the charger when you are, the
vehicle is, or the charger is exposed to
severe rain, snow, or other severe weather.
•When transporting the charger, handle it
with care and do not drag or step on the
device.
•Do not touch the charging connector
terminal with any sharp metallic objects to
prevent damages.
•Do not forcefully pull the charging cable,
damage it with sharp objects, insert fingers,
or insert foreign objects into any part of the
charging connector.
•Risk of explosion. This device has arcing or
sparking parts that should not be exposed to
flammable vapors.
•Risk of electric shock. Do not remove the
cover or attempt to open the enclosure of
this device. There are no user-serviceable
parts inside. Contact a qualified service
company if you require any service repairs.
•To reduce the risk of fire, this charger should
only be connected to circuit overcurrent
protection in accordance with the National
Electrical Code, ANSI/NFPA 70, and the
Canadian Electrical Code, Part I, C22.1.
•This charger should be installed, adjusted,
and serviced by a qualified electrician or a
person familiar with the construction and
operation of this type of charger and the
dangers involved. Failure to observe this
precaution could result in damage to the
charger or even severe injury or death.
•Incorrect installation and testing of the
charger could potentially damage either
the vehicle’s battery and the charger. This
type is damage is not covered by our
warranty policy.
•Ensure that the charging cable is well-
positioned during the charging process to
avoid the cable getting stepped on, tripped
over, or subjected to damage or stress.
•Do not use this charger with a frayed
charging cable with damaged insulation or
any other sign of damage.
•Ensure the wire type, diameter, current
rating, and temperature rating comply with
the local electrical standards and
requirements in your local area.
•Before starting the installation, turn off all
power.

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2. Interface
3. Dimensions (unit: mm)
3.1 EV Charger (unit: mm)
3.2 Wall-Mount Bracket (unit: mm)

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4. Specification
Model Name
PEV-AW32
Rated Input
Voltage
200-240 VAC / Single
Phase
Rated Output
Current
Single Phase / 32A
AC Power
Frequency
50/60 Hz
Input Protection
UVP, OVP, RCD, SPD,
Ground Fault Protection
Output
Protection
OCP, OTP, Control Pilot
Fault Protection
Output
Interface
SAE J1772 AC Charging
Connector
Storage
Temperature
-40°C to + 70°C
Operation
Temperature
-30°C to +50°C
Relative
Operation
Humidity
95%RH Maximum
Relative Storage
Humidity
95%RH Maximum
RFID
Authorization
Networking Version or Wi-
Fi Version or 4G Version
RJ45 Cable
Inlet*1
10M/100M Base-T
Wi-Fi Function*2
802.11 b/g/n
2G/3G/4G
Function*3
LTE, MTS/HSPA(+),
GSM/GPRS/EDGE
Cable Length
7.5M
Protection Level
NEMA TYPE 3R
Installation Type
Wall-Mount
Altitude
≤ 2000 m
Weight
4±0.5kg
Dimensions
260mm x 280mm x 100mm
Status
Indication
Red, Green, Blue LED
*1 Networking Version or Wi-Fi Version or 4G Version
2* Wi-Fi Version
3* 4G Version
5. Design Standard
Safety Standards
UL2594: Electric Vehicle Supply Equipment
UL 2231-1: Personnel Protection Systems for
Electric Vehicle (EV) Supply
Circuits: General Requirements
UL 2231-2: Personnel Protection Systems for
Electric Vehicle (EV) Supply
Circuits: Particular Requirements for
Protection Devices for Use in Charging
Systems
UL 2251: Plugs, Receptacles and Couplers for
Electric Vehicles
UL 62: Flexible Cords and Cables
UL 991: Tests for Safety-Related Controls
Employing Solid-State Devices
UL 1998: Software in Programmable
Components
NFPA 70 Article 625: National Electrical
Code, Electric Vehicle Charging System
UL840 (Clearance and Creepage)

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6. Status Indicator LEDs
Standby –Green Light
The READY light is lit when it is in standby
mode.
RFID Authorization (Internet Edition) –
Green Light Flashing
The READY light is flashing after the RFID is
authorized.
Waiting for Charging –Blue Light
After the charger connector is connected to
the EV, the CHARGE light will be lit.
Charging –Blue Light Flashing
The CHARGE light will be flashing during the
charging session.
Fault –Red Light
Fault detected on the charger. The FAULT light
will be lit. See Troubleshooting section.
7. Installation Instructions
Safety Requirements
•Read this user manual thoroughly
and make sure to review all local
building and electrical codes are
reviewed before installing the AC
charger.
•A qualified technician should install
the AC charger according to the user
manual and local safety regulations.
•Use appropriate protection when
connecting to the main power
distribution cable.
•Type B, C or D breaker with a rating
current of 40Amp should be installed
in the upstream AC distribution box.
•Disconnect switch for each
ungrounded conductor of AC input
shall be provided by others in
accordance with the National
Electric Code, ANSI/ NFPA 70.
•Verify that the Wall Connector is
properly grounded. The Ground
connection must be bonded in the
upstream power supply for proper
operation. Check all physical
connections, including the wire box
terminals, electrical panel(s), and
junction boxes. In residential power
supplies, check the bond between
Ground and neutral at the main
panel. If connected to a step-down
transformer, contact the transformer's
manufacturer for direction on how to
bond the ground connection.

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Power Grid Connection and Grounding
Type
•This AC charger supports different
power grid connections and
grounding types. You can configure
through the setting dip switch. Setting
methods are shown below.
•Before setting the dip switch, make
sure the input power is turned OFF.
•Use a non-conductive object to set
the dip switch.
Switch 1
(Power Grid Type)
Switch 2
(Grounding System)
ON
LN
IT
OFF
LL
TT-TN
* Note 1: The default value in North America and
Japan is (LL / TT-TN).
* Note 2: The default value for other regions is (LN
/ TT-TN).
* Note 3: If it is not the above standard grid type,
please contact our technical staff for assistance
and confirmation.
Maximum Output Current
This AC charger can support different
maximum output current through the setting
rotary switch. Setting methods are shown
below:
•Before setting the rotary switch, make
sure the input power is turned OFF.
•Use a non-conductive object to set
the rotary switch.
* Note 4: The default value for Japan is 30A.
* Note 5: The default value in other countries is
32A.

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7.1 Packing List
No.
Product Name
Quantity
1
AC Charger
(with charging cable)
1
2
Wall-Mount Bracket
1
3
Product Certification
1
4
Expansion Screw
4
5
M6 Self-Tapping Screws
4
6
M4 Screws
2
7
M25 Cable Gland
1
8
RFID Card
1
9
Needle Terminal
3
7.2 Tools & Materials Required
Tools required before installing the charger
onto the Wall-Mount Bracket are:
•Wire stripper
•Crimpers for terminals
•Phillips screwdriver for M4 ~ M6
•Slotted screwdriver for 4~5.5MM
•Voltmeter or digital multimeter (for
measuring AC voltage at the
installation site)
•The inserting cable should meet the
best waterproof performance. It is
recommended to use a 3 core /
8AWG or 10mm² cable (XLPE or
equivalent cable) to pull the cable
from the distribution box. The
maximum outer diameter of the
cable should be 13mm ~ 18mm.
•Level ruler
•Pencil or marker
•Machine drill
7.3 Wall-Mount Bracket Installation
Requirements
Before installing the wall-mount bracket, you
should confirm that the loading capacity of
the wall can reach a weight of 36 kg. When
installing on a cement wall, you can use the
included expansion screw to install the
bracket and use a cement drill to drill holes
on the cement wall (Ø8mm) following the
hole spacing in accordance with image 3.2.
When installing on a wooden wall, you can
directly use the included M6 self-tapping
screws to install the wall-mount bracket and
use the wall-mount backplane to lock and
install on the wall directly.
1
2
3
4
5
6
7
8
9

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7.4 Charger Installation Requirements
To select the best location and position to
install the wall-mount unit, you should first
determine the parking position of the
vehicle to ensure the charging connector
can be easily inserted into the vehicle
charging inlet. The wall-mount unit should be
located:
•In a well-ventilated area. Avoid
installing in closed boxes or near the
exothermic chargers.
•1.2 meters or 4 feet above the floor.
•250mm (10inches) from any obstacles
to allow cables to loop around the
wires and related maintenance.
•If in an enclosed garage, on the side
of vehicle charging inlet.
7.5 Installation Steps
Warning for Wi-Fi and 4G versions: Due to
different congenital environments, it is
recommended to first conduct Wi-Fi and 4G
module network signal tests before finalizing
your settings. It is recommended that the
RSSI (Received Signal Strength Indication)
value should be higher than-65dBm. If it is
lower than this value, it may result in a weak
Wi-Fi or 4G connection or disconnection due
to external interference in the area.
Step 1
Use screwdriver to loosen the 9 fixed screws
on the rear of charger, then remove the
front cover.
Step 2
Connect and lock the M25 waterproof
gland Part1 and Part2 (including the
washer) to the mounting holes as shown
below.

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Step 3
15~18mm of the insulation sheath should be
stripped off the three AC wires. Take out the
included needle terminal and install the
needle terminal on the three GND/PE, L1/L,
L2/N wires. Pass the three wires through the
M25 waterproof gland Part 3.
Step 4
Insert the three wires into the wire holes of
the green terminal block to the
corresponding GND/PE, L1/L, L2/N and lock
them. The recommended screw torque is
1.5 N.m (13.3 lbf.in).
Step 5 (For Internet Edition model with 4G
function)
The SIM card slot is located on the right
side. Insert the SIM card according to the
image below.
Important Note: Before installing the SIM
card to the charger, it is necessary to
confirm that the SIM card has been
activated and the password has been
cancelled.
Step 6

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Upon completion, lock the M25 waterproof
gland Part 3, and affix and tighten the 9
screws on the front cover. The
recommended screw torque is 0.7 N.m (6.2
lbf.in)

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7.6 Wall-Mount Bracket Installation
Step 1
Use the 4 sets of expansion and M6 screws
to attach the wall-mount bracket on the
wall.
Step 2
Align the rear notch of charger into the
wall-mount bracket and align the screw
holes of the right and left sides.
Step 3
Attach with the M4 screws to complete the
installation.
Step 4
Plug the AC power cord into the power
outlet.

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8. Operating Instructions
8.1 Operating Procedures
•User authorization (Only for Internet
Edition)
•Connect to Vehicle Charging Inlet
•Charging Message
•Charging Completed
8.2 Operating Steps –Non-Networking
Edition
Step 1
After power-on, the green (READY), blue
(CHARGE), and red lights (FAULT) will all light
up. The charger will then enter standby
mode, and the green light (READY) will
remain lit. This could take up to 90 seconds.
Step 2
Plug the charging cable into the vehicle
charging inlet. The blue light (CHAGE) is
constantly lit.
Step 3
When the blue light (CHARGE) starts to flash
automatically, the charging process has
begun.

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Step 4
When the charging session is complete, the
blue light (CHARGE) will remain lit. Press the
button to stop charging.
8.3 Operating Steps –Networking
Edition
Step 1
After power-on, the green (READY), blue
(CHARGE), and red lights (FAULT) will all light
up. The charger will then enter standby
mode, and the green light (READY) will
remain lit. This could take up to 90 seconds.
Step 2
Plug the charging connector into the
vehicle charging inlet. If you tapped the
RFID card first, you will need to complete
the insertion of the charging connector
within 180 seconds. Otherwise, you will
need to tap the RFID card again.
Step 3
Tap the RFID card to start the charging
session.
Step 4
The blue light (CHARGE) automatically
flashes during the charging session.
•If the red light (FAULT) is lit, proceed
to plug the vehicle connector again.
•If the red light is still lit, please refer to
"Error and Warning Messages".
Step 5
When the charging session is complete, the
blue light (CHARGE) will stay lit. Press the
button on the connector to stop the
charging session.

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8.4 Time Setting (Networking, Wi-Fi and
4G Editions)
Automatic Setting:
The time will be adjusted automatically
when the charger connects to internet.
Note: The Firewall and network environment
may influence the time server connection.
Manual Setting:
Step 1
After power-on, the green (READY), blue
(CHARGE), and red lights (FAULT) will all light
up. The charger will then enter standby
mode, and the green light (READY) will
remain lit. This could take up to 90 seconds.
Step 2
On the bottom of the unit, you will find the
RJ45 connector port knob. Turn the knob
counter-clockwise as shown on the left to
open and access the RJ45 female
connector.
Step 3
Connect the RJ45 cable to the charger.
Connect the RJ45 cable to the laptop.
Step 4
Change the IP Address on your laptop
computer by accessing the network card
settings. Change the TCP / IP automatic IP
to fixed IP.
•IP Address: 192.168.1.1
•Subnet Mask: 255.255.255.0
Step 5

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Open a browser and enter IP Address
192.168.1.10 to login into the setup page.
Use the following credentials to login.
•Account: admin
•Password: 1231231238
Step 6
Select "SET" at the top of the webpage to
enter the settings page. Select “Network”
to enter the network settings page.
Step 7
•Click "System information".
Step 8
•Click System DateTime.
•Click the calendar graphic on the
right to set the current time.
Step 9
After you update the settings, click SET and
wait until the setting completion window
appears.
•For the Networking Edition, restart
the charger.
•For Wi-Fi and 4G versions, continue
to step 8.5 or 8.6 to complete the
settings process.

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8.5 Wi-Fi Setup (for the optional Wi-Fi
Edition)
Tools required before setting
•Notebook with RJ45 interface x 1
•One RJ45 cable connector is male
to male x1
Step 1
Select "SET" at the top of the webpage to
enter the settings page. Select “Network”
to enter the network settings page.
Step 2
Select Wi-Fi to enter the Wi-Fi Module
settings page.
Step 3
Keep the Wi-Fi Mode set to “Station” and
enter the Wi-Fi SSID name and the Wi-Fi
password. Save settings by selecting SET.
Step 4
After completion, click SET and wait until
the setting completion window appears.
Restart the charger.
•For other settings (such as OCPP,
etc.), please contact our
professional staff.
8.6 4G Setup (for the optional 4G
Edition)
Attention: Before installing the SIM card to
the charger, it is necessary to confirm that
the SIM card has been activated and the
password has been cancelled.

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Step 1
Select “SET” at the top of the webpage to
enter the network settings page.
Step 2
Select 3G/4G module to enter the 4G
settings page.
Step 3
Enter the Carrier APN and then click “OK.”
Wait for the page to refresh. The page
should now show RSSI, and the Network
Connection “Status” should show
“Connected.”
Step 4
After completion, click SET. Wait for the
setting completion window to appear.
Click “Confirm” to finish the setting. Restart
the charger.
*For other settings (such as OCPP, etc.),
please contact our professional staff.
8.7 Re-checking the Wi-Fi and 4G
Strength on Power-Up
After restarting the charger, check the
connection signal strength. The RSSI
(Received Signal Strength Indication) should
be higher than -65dBm. If the value is lower,
you may experience a weak Wi-Fi signal
connection or even disconnection. The
cause could be interference.

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Step 1
Connect the RJ45 cable to the charger.
Connect the RJ45 cable to the notebook.
Step 2
Change the IP Address on your laptop
computer by accessing the network card
settings. Change the TCP / IP automatic IP
to fixed IP.
•IP Address: 192.168.1.1
•Subnet Mask: 255.255.255.0
Step 3
Open a browser and enter IP Address
192.168.1.10 to login into the setup page.
Use the following credentials to login.
•Account: admin
•Password: 1231231238
Step 4
Select "SET" at the top of the webpage to
enter the settings page. Select “Network”
to enter the network settings page.
Step 5
Select the Wi-Fi or 3G/4G module to enter
the setting.
Step 6 (Wi-Fi Version)
Make sure the Wi-Fi strength is higher than -
65dbm.

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Step 6 (4G Version)
Check that the strength of 4G must be
higher than -65dbm.
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