Plustek PT2160 User manual

PT2160
 Installation
 Usage & Maintenance

Trademarks
© 2019 Plustek Inc. All rights are reserved. No portion of this document may be
reproduced without permission. Plustek is a registered trademark of Plustek Inc.
OCR processing by ABBYY® FineReader®, © 2019 ABBYY. ABBYY and
FineReader are trademarks of ABBYY Software, Ltd. which may be registered in
some jurisdictions. All trademarks and brand names mentioned in this publication
are property of their respective owners.
Liability
While all efforts have been made to ensure the accuracy of all contents in this
manual, we assume no liability for errors or omissions or by statements of any kind
in this manual, whether such errors are omissions or statements resulting from
negligence, accidents, or any other cause. The contents of this manual are subject
to change without notice. We will not shoulder any legal liability, if users failed to
follow the operation instructions in this manual.
Copyright
The scanning of certain documents, for example checks, bank notes, I.D. cards,
government bonds, or public documents, may be prohibited by law and/or subject
to criminal prosecution. We recommend you to be responsible and respectful of the
copyrights laws when you are scanning books, magazines, journals and other
materials.
Environmental Information
Recycle or disposal at end-of-life information, please ask local distributors or
suppliers for recycle and disposal information. The product is designed and
produced to achieve sustainable environmental improvement. We strive to produce
products in compliance with global environmental standards. Please consult your
local authorities for proper disposal.
The product packaging is recyclable.
Attention for recycling (For EU country only)
Protect your environment! This product should not be thrown into the household
waste container. Please give it to the free collecting center in your community.
Screen Examples in This Manual
The screen shots in this guide were made with Windows 7. If you are using
Windows 8 / 10, your screen will look somewhat different but functions the same.

Table of Contents
INTRODUCTION .....................................................................................................1
How to Use This Guide............................................................................................... 1
Conventions of This Guide ......................................................................................... 2
A Note about Icons ............................................................................................................... 2
Safety Precautions...................................................................................................... 2
Minimum System Requirements ................................................................................. 3
Box Contents .............................................................................................................. 4
Scanner Overview ...................................................................................................... 5
LED Indicator & Function Number Display ................................................................. 8
Ultrasonic Sensor ....................................................................................................... 9
CHAPTER I. INSTALLING THE SCANNER .................................................................. 10
Software Installation Requirements .......................................................................... 10
Hardware Requirements........................................................................................... 10
Installing and Setting up the Scanner ....................................................................... 11
Step 1. Install the Paper Chute........................................................................................... 11
Step 2. Connecting the Scanner to Your Computer........................................................... 12
Step 3. Installing the Software............................................................................................ 13
Step 4. Testing the Scanner ............................................................................................... 14
Compatible with Standard TWAIN Software............................................................. 15
CHAPTER II. SCANNING ....................................................................................... 16
Preparing Originals ................................................................................................... 17
Checking Document Conditions ......................................................................................... 17
Loosening Documents........................................................................................................ 18
Placing Scanned Items at the Center of the ADF Paper Chute................................ 19
Placing Originals....................................................................................................... 20
Placing Same Size Originals .............................................................................................. 20
Placing Business Cards...................................................................................................... 22
Placing Plastic Cards.......................................................................................................... 22
Placing Different Size Originals.......................................................................................... 24
Placing the Document Folded in Half ....................................................................... 25
Placing the Passport................................................................................................. 27
Scanning Documents................................................................................................ 28
Scanning from the Scanner’s Front Panel.......................................................................... 28
Scanning from the On-screen DocAction’s Execute Menu ................................................ 30
Scanning from the Icon in the Left Side of the DocAction Window.................................... 31
Scanning via TWAIN Interface ........................................................................................... 31
CHAPTER III. CARE AND MAINTENANCE.................................................................. 34
Cleaning the Scanner ............................................................................................... 34
Cleaning Materials..............................................................................................................34
Cleaning the ADF ............................................................................................................... 35
Replacing Consumables........................................................................................... 38
Replacing the Friction Roller .............................................................................................. 38
Replacing the Pick Roller ................................................................................................... 40
Replacing the Separation Roller......................................................................................... 43
Calibrating the Scanner ............................................................................................ 46
Power Save .............................................................................................................. 47
CHAPTER IV. TROUBLESHOOTING ......................................................................... 49

Scanner Connection ................................................................................................. 49
Clearing Paper Jams ................................................................................................ 50
Eliminating Streaks on Scanned Images .................................................................. 51
APPENDIX A: SPECIFICATIONS ............................................................................. 52
APPENDIX B: CUSTOMER SERVICE AND WARRANTY ................................................. 53
Service & Support Information.................................................................................. 53
Statement of Limited Warranty ................................................................................. 54
FCC Radio Frequency Statement............................................................................. 55

1
INTRODUCTION
Thank you for choosing us as your scanner supplier. Your new scanner will
improve the professionalism of your day-to-day computing tasks by allowing you to
input images and electronic text into your computer system. You can easily scan
single-sided or double-sided documents with your scanner.
Like all of our products, your new scanner is thoroughly tested and backed by our
reputation for unsurpassed dependability and customer satisfaction. We hope you will
continue to turn to us for additional quality products as your computing needs and
interests grow.
HOW TO USE THIS GUIDE
This User’s Guide provides instructions and illustrations on how to install and
operate your scanner. This guide assumes the user is familiar with Microsoft Windows.
If this is not the case, we suggest you learn more about Microsoft Windows by referring
to your Microsoft Windows manual before using your scanner.
The Introduction section of this manual describes the box contents and minimum
computer requirements to use this scanner. Before you start installing your scanner,
check the box contents to make sure all parts are included. If any items are damaged
or missing, please contact the vendor where you purchased your scanner or our
customer service directly.
Chapter I describes how to install scanner’s software and connect the scanner to
your computer. Note: The scanner connects to your computer through the Universal
Serial Bus (USB). If your computer does not support USB technology, you will need to
purchase a USB interface card to add USB capabilities to your computer. This guide
assumes that your computer is USB-ready and has a free USB port.
Chapter II describes how to use your scanner.
Chapter III describes how to maintain and clean your scanner.
Chapter IV contains technical support information that can help you solve simple
problems.
Appendix A contains the specifications of the scanner you purchased.
Appendix B contains our customer service, the limited warranty agreement and
FCC statement concerning the product.

2
CONVENTIONS OF THIS GUIDE
Bold —Represents commands or contents on your computer screen.
ALL CAPS —Important note or first use of an important term in a chapter.
Italic —Represents buttons on your scanner OR important notes.
A
A N No ot te e a ab bo ou ut t I Ic co on ns s
This guide uses the following icons to point out information that deserves special
attention.
Warning
A procedure that must be followed carefully to
prevent injury, or accidents.
Attention
Instructions that are important to remember and may
prevent mistakes.
Information
Optional tips for your reference.
SAFETY PRECAUTIONS
Warning
Before using this device, please read the
following important information to eliminate or
reduce any possibility of causing damage and
personal injury.
1. Usage, the product is for indoor use in dry locations. Moisture condensation may
occur inside this device and cause malfunction at these conditions:
 when this device is moved directly from a cold to a warm location;
 after a cold room is heated;
 when this device is placed in a damp room.
To avoid the moisture condensation, you are recommended to follow the procedure:
i. Seal this device in a plastic bag for it to adapt to room conditions.
ii. Wait for 1-2 hours before removing this device from the bag.
2. Do use the AC adapter and USB cable provided with the scanner. Use of other AC
adapter and cables may lead to malfunction.
3. Keep the space around the AC adapter clear in case you need to quickly unplug
the AC adapter during emergencies.

3
4. Damaged wire could cause fire or electrical shock. Keep the power cord straight
and without being twisted, bended, or scraped.
5. Unplug this device if you don’t need to use for a certain period of time, such as,
during night or long weekend, to avoid any risks of causing fire.
6. Do not attempt to disassemble the scanner. There is danger of an electrical shock
and opening your scanner will void your warranty.
7. Be sure not to bump or knock the scanner glass as it is fragile and could break.
8. Do not subject the scanner to excessive vibration. It may damage the internal
components.
MINIMUM SYSTEM REQUIREMENTS1
 CPU: Intel® Core i5 2.5 GHz or higher
 Memory: 4 GB (32 bit Windows) / 8 GB (64 bit Windows)
 USB Port: USB 3.0 Port (USB 2.0 / 1.1 supported)
 Operating System: Windows 7 / 8 / 10
1Higher requirements may be needed when scanning or editing large quantities of images. The
system requirements stated are only a guideline, generally the better the computer
(motherboard, processor, hard disk, RAM, video graphic card), the better the results.

4
BOX CONTENTS2
1. Scanner
2. USB Cable
3. AC Adapter
4. Paper Chute
5. Quick Guide
6. Setup/Application DVD-ROM
7. Calibration Sheet
8. Cleansing Cloth
2Save the box and packing materials in case you need to transport this scanner in the future.

5
SCANNER OVERVIEW3
1. PAPER CHUTE—Help to place a stack of originals to avoid paper falling.
2. PAPER WIDTH SLIDER—Adjust the paper width slider for the paper size you are
using. The composite design allows you to adjust the left or right slider into
symmetrical slider and asymmetric slider for the scanning needs of mixed different
size originals. Refer to “Placing Different Size Originals” for more information.
3. COVER OPEN LEVER—Pull it to open the ADF cover when you need to clear
paper jam or clean the scanner.
4. NORMAL / THIN PAPER SWITCH—Slide the switch upward to scan normal paper.
Slide the switch downward to scan thin paper such as small tickets, receipts (lighter
than 40 g/m2).
3The scanner illustration(s) in this manual may appear different than from the actual scanner
itself.
Asymmetric slide
r
Symmetrical slider

6
Information
 Slide the switch upward to scan normal
paper.
 Slide the switch downward to scan thin
paper.
5. SHEETFED / ADF SCAN SWITCH—Slide the switch upward to scan bound
documents such as passports, passbooks, and booklets. Slide the switch
downward for multi-page ADF scanning to automatically feed a stack of documents
each time.
Information
 Single-page Sheetfed: Slide the switch
upward to scan the bound documents such
as passports.
 Multi-page Auto Document Feeder (ADF):
Slide the switch downward for multi-page
ADF batch scanning.

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6. PAPERWEIGHT—Force the original to stop moving immediately after the paper is
ejected. Avoid obstructing next original paper ejection.
7. STACKER—Prevent the paper from falling and missing. Help to neatly stack
documents after scanning. Extend it in case of longer paper.
8. PAPER CHUTE EXTENSION—Extend to hold longer paper. Avoid paper feeding
failure.
9. FUNCTION NUMBER DISPLAY—Indicate the number of the predefined scanning
task selected by the up or down button.
10. POWER BUTTON—Press to turn on the scanner. Keep pressing few seconds to
turn off the power.
POWER LED—Indicate the scanner status.
11. UP BUTTON—Press to move forward the scanning task number indicated in the
function number display.
12. DOWN BUTTON—Press to move backward the scanning task number indicated in
the function number display.
13. CANCEL BUTTON—Press to stop scanning. During the scanning process, press
this button when the power LED light is blinking blue, the scanner will stop
scanning and eject the document.
14. SCAN BUTTON—Press to perform a predefined scanning task selected by the up
or down button.
15. POWER RECEPTOR—Connect the scanner to a standard AC power outlet by the
included AC adapter.
16. USB PORT—Connect the scanner to a USB port on your computer by the included
USB cable.
17. USB HUB—Connect the scanner to a USB port on another USB scanner by the
USB cable. (Not all scanners are compatible.)

8
LED INDICATOR & FUNCTION NUMBER DISPLAY
The Power LED indicates different scanner status.
Status Power
LED Light
Function
Number
Display
Description
Power On Blue On
The scanner is turned on, ready to
scan images.
Power Off Off Off
The scanner is off, either because
the power is not turned on, or
because the AC adapter is not
properly plugged into an AC power
outlet.
Cover
Open
Blinking
Orange On The ADF cover is opened.
Power
Save Orange Off
The scanner is in standby mode.
Simply press any scanner button on
the scanner panel and the scanner
will return back to the normal status.
E1 ADF missing feed.
E2
The paper or objects exceeds the
scanning position. Open the scanner
cover to remove paper or objects
and then close the scanner cover to
reload the paper.
E2L
Paper jam after scanning. Could
cause by the paper length exceeding
the preset size.
Operation
Error
Blinking
Orange
E3
Paper multi-feed detected by
ultrasonic sensors.
*Ultrasonic paper-feeding detection
function is enabled.

9
ULTRASONIC SENSOR
When scanning a stack of documents by ADF, the ultrasonic sensor detects
multifeeds by checking paper overlap (i.e., 2 or more pages stuck together when being
fed through the ADF). Clean the ultrasonic sensor lightly with a dry cloth if it is
necessary.
Information
This function may or may not be available
depending on the scanner model you purchase.
Ultrasonic Senso
r
Ultrasonic Senso
r

10
CHAPTER I. INSTALLING THE SCANNER
Before installing your scanner, please verify that you have all of the proper
components. A list of the package contents is provided in the “Box Contents” section of
this guide.
SOFTWARE INSTALLATION REQUIREMENTS
Your scanner comes with the scanner’s driver and DocAction. All of these software
applications use approximately 400 megabytes of hard disk space after they are
installed into your computer. To ensure ample room for the installation, as well as for
scanning and saving images, a minimum of 2 GB of hard disk space is recommended.
This USB scanner can only operate under the Microsoft Windows 7 / 8 / 10
operating system.
HARDWARE REQUIREMENTS
This scanner connects to your computer through the Universal Serial Bus (USB)
which supports HOT PLUG AND PLAY. To determine whether your computer is USB-
capable, you must check the rear of your PC to locate a USB jack that looks like the
picture below. If you are having trouble in locating the USB port on your computer,
please refer to the hardware manual that came with your computer.
Upon examination, you should find one or two rectangular USB ports, which usually
appear as shown below.
If you don’t find such USB ports on your computer, then you need to purchase a
certified USB interface card to add USB capabilities to your computer.
USB Connector(s)

11
INSTALLING AND SETTING UP THE SCANNER
Please follow the step-by-step procedures described below to install the Plustek
scanner.
Attention
Choose a Proper Site First!
 Always place your scanner on a level,
smooth and strong surface before
proceeding the scanner setup or any
scanning task.
Tilted or uneven surface may cause paper-
feeding errors, scanner damage or personal
injury.
 Avoid using the scanner in a dusty
environment. Dust particles and other
foreign objects may damage the unit.
S
St te ep p 1 1. . I In ns st ta al ll l t th he e P Pa ap pe er r C Ch hu ut te e
1. Open the ADF cover by pulling the lever, and get the paper chute ready.
2. Install the paper chute by aligning and inserting the tabs of the paper chute into
their slots on the scanner.

12
Information
Do not press the buttons on both sides of the
paper chute unless you want to remove it.
3. Close the ADF cover by pushing it back down until it snaps back into place.
S
St te ep p 2 2. . C Co on nn ne ec ct ti in ng g t th he e S Sc ca an nn ne er r t to o Y Yo ou ur r C Co om mp pu ut te er r
Attention
Please make sure the scanner is turned OFF
before you plug or unplug the scanner power
adapter.

13
1. Plug the AC adapter into the scanner’s power receptor .
2. Plug the other end of the AC adapter into a standard AC power outlet.
3. Plug the square end of the included USB cable to the USB port at the rear of
the scanner.
4. Plug the rectangular end of the USB cable to an available USB port on your
computer.
5. Plug the rectangular end of another USB cable to the USB hub at the rear of this
scanner.
6. Plug the square end of another USB cable to the USB port of another scanner.
S
St te ep p 3 3. . I In ns st ta al ll li in ng g t th he e S So of ft tw wa ar re e
1. Turn on the scanner power.
2. Install the driver:
a. Insert the Setup/Application DVD-ROM, included with your scanner, into your
DVD-ROM drive. Click on the pop-up notification, then click Run install.exe in
the pop-up window. If you miss the pop-up notification, please eject and re-
insert the Setup/Application DVD-ROM.
b. Click on the Yes button if the User Account Control dialog pops up.
3. Follow the on-screen instructions to install all software that your new scanner
requires. If the pop-up wizard window appears click Next,and click Install this
driver software anyway in the Windows Security window then click Finish in the
wizard window.
4. After the software is installed, close all open applications and click the Finish
button to restart your computer.
Attention
Save the Setup/Application DVD in case you
need to reinstall the driver and software in the
future.

14
5. If the USB components on your computer are functioning correctly, they will
automatically detect the scanner causing the Add New Hardware Wizard or
Found New Hardware Wizard to be launched.
Information
If your computer is off when the scanner is
connected, the “Add New Hardware Wizard”
message will not be displayed until the computer
is on and Windows starts.
S
St te ep p 4 4. . T Te es st ti in ng g t th he e S Sc ca an nn ne er r
The following describes how you can check if the scanner is properly functioning
with your computer and the scanning software. Before testing your scanner, double
check to make sure that all connections are securely fastened.
To test the ADF scanning:
Information
Make sure to slide the Sheetfed / ADF scan
switch downward for ADF scanning.
1. Load a document headfirst and face down into the ADF with the text side facing the
paper chute.
2. Double-click the icon in the Windows system tray.

15
3. Within the “Button Configuration” window, select a task number by clicking on the
icon. Select the desired function from the drop-down list of Button Template and
adjust button settings. Select ADF (Front Side) as the Scan Type. Click OK to exit
the “Button Configuration” window.
4. Right-click the icon in the Windows system tray, and then choose Execute in
the pop-up menu that opens. Click the desired button function item in the pop-up
menu.
5. The document in the ADF paper chute should be now loaded into the ADF and
scanned. The scanner starts to scan immediately and carry out the corresponding
action according to settings you have set up in the “Button Configuration“ window.
COMPATIBLE WITH STANDARD TWAIN SOFTWARE
Your scanner is TWAIN compliant and functions with virtually all available TWAIN
compatible software.

16
CHAPTER II. SCANNING
Your scanner needs to be driven by certain type of software program. Since all
documents or images (whether text or pictures) that are acquired from the scanner are
treated by your computer as images, most scanning will probably be done from an
image-editing program where you can view, edit, save and output the scanned images.
What about scanning text documents and editing them in a word processor? This is
the role of Optical Character Recognition (OCR) software. OCR software converts the
image files that are created from scanning text documents into text files that can be
viewed, edited and saved by word processors. An OCR program has also been
bundled on the included Setup/Application DVD-ROM.
The DocAction program, seamlessly integrating the operation of your scanner with
your computer and other peripherals, provides a quick and convenient way to perform
various scanning functions. With DocAction, you don't need to adjust settings every
time you scan. Simply press any button on the scanner's front panel or click any
scanning menu item of DocAction on the screen. The scanner starts to scan your paper
documents and transfer them to your assigned destination. The destination can be a
printer, your E-mail program, files on your disk drives, an image-editing program, etc.
Please refer to the online help of each program to guide you through any questions
you may have while scanning within that program.
This chapter describes three important steps of scanner operations. Read them
thoroughly and follow the instructions to ensure correct use and optimal scanner
performance.
Step 1. Preparing Originals
Step 2. Placing Originals, Placing Same Size Originals, Placing Business Cards,
Placing Plastic Cards, Placing Different Size Originals, Placing the
Document Folded in Half, Placing the Passport
Step 3. Scanning Documents