Polar Electro Cool Flow User manual

Cool Flow®Head Cap System (#AIS-H) Instructions –page 4
CAUTIONS AND WARNINGS
CAUTION: To reduce the risk of adverse reactions and malfunction, the Cool Flow®System must
be used in accordance with the all instructions. Read and follow ALL included instructions.
Use only under the direction and supervision of a licensed healthcare practitioner:
Patients first need to be assessed by and discuss treatment with their physicians for contraindications, risk factors, and
medical history before using this product. If used improperly, use of the Cool Flow®System could result in serious injury.
Supervision may be necessary to ensure precautions are followed, especially with young children and the elderly. Adhere
strictly to your doctor’s instructions regarding use, treatment times, treatment frequency, settings, self-assessment and
best practices regarding your specific condition.
Contraindications –Including but not limited to:
•History of cold injury, frostbite, or adverse reactions to cold application
•History of injury or adverse reactions to treatment
•Special care monitoring must be provided for children, patients on prolonged therapy, unconscious or incapacitated
patients, patients with diabetes, and those with poor circulation
•Application areas with compromised local circulation
•Potential wound healing problems, including those from multiple surgical procedures
•Circulatory syndromes such as Raynaud’s disease, Buerger’s disease, peripheral vascular disease, vasospastic
disorders, sickle cell anemia, and hypercoagulable clotting disorders
•Local tissue infection
•Hand/wrist or feet/ankle surgery with polyneuropathy
Risk Factors for Cold-Induced Injury –Including but not limited to:
•Pathological sensitivity to cold
•Young children and the elderly
•Behaviors that negatively affect circulation, such as poor nutritional habits, using tobacco, caffeine abuse, and alcohol
abuse
•Medications that negatively impact mental capacity
•Patients with diabetes
•Application area desensitization due to local anesthesia or regional nerve blocks
•Medications that have a negative effect on peripheral vascular circulation: beta adrenergic blockers and localized
epinephrine
•Excessive moisture at the application site
•Hand/wrist or feet/ankle surgery
•Communication barriers that would cause improper use of the system
WARNING:
•The Cool Flow®System can seriously injure skin if used improperly
•Follow ALL instructions to ensure product safety for patients and medical professionals
•If you are pregnant, please consult your healthcare practitioner prior to use
•If you have sensitive skin, or skin sensitivity, please consult your healthcare practitioner
•Cool Flow®system should be kept out of reach of infants and children
•Do not use while asleep
•The Cool Flow®System should not be used by an invalid, unconscious person or a person with low blood circulation
without supervision
•Do not leave system unattended when operating
•Discontinue use if you experience persistent discomfort or a rash
•Monitor patients skin condition during therapy (every 20 minutes)
•The system should not be applied to cancerous lesions, wounds, infected areas or some open sores
•Never unplug by pulling on the connecting cords
•Turn off when not in use
•Patients should use extreme caution when using unit and should monitor skin conditions underneath pad every 20
minutes. It is recommended to take rest time from treatments. Always follow your healthcare practitioner’s directions.
CAUTION: The Cool Flow®System can seriously injure skin if improperly used.
Follow all instructions to ensure patient safety.
Cool Flow®Head Cap System (#AIS-H) Instructions –page 1
Read and follow all Instructions, Cautions and Warnings before operating this therapy system.
OPERATING INSTRUCTIONS
WARNING: The Cool Flow®System can seriously injure skin if improperly used. Follow all instructions to
ensure patient safety. Use only under the direction and supervision of a licensed healthcare practitioner.
Polar Products, Inc. will not be liable for injuries that result from misuse or misapplication of this system.
Use Only as Prescribed
Patients first need to be assessed by their physicians for contraindications, risk factors, and medical history before using this
product. Supervision may be necessary to ensure precautions are followed, especially with young children and the elderly.
Adhere strictly to your practitioner’s instructions regarding use, treatment times, treatment frequency, settings, self-
assessment and best practices regarding your specific condition. See page 4 of this instruction manual for more information
on warnings, and risk factors for cold induced injury and / or contraindications.
Wear Proper Insulating Fabric
Always wear a protective layer of fabric between the skin and the Cool Flow®head cap. If post-surgery dressing or bandages
on target therapy area do not completely cover the skin, place a piece of fabric over the bandage to ensure complete skin
coverage. CAUTION: Never use this non-sterile head cap on broken skin.
Setting Up the System
a) CAUTION: Always begin with power supply unplugged. Do not turn on the system
until all connections are complete and the hose from the cooler to the therapy head cap is
free from bends or restrictions, as this will restrict water flow through the system.
b) Open the reservoir and fill with ice to the tube located near the top of the cooler. TIP! Fill
the reservoir with large blocks of ice for an extended cooling time. For example:
freeze water in milk cartons, then tear away the carton.
c) Add cold tap water to the fill line, approximately 1.5 to 2 quarts.Always ensure the
water covers the pump. DO NOT OVERFILL. NEVER OPERATE THE UNIT WITHOUT
WATER! This will cause pump failure.
d) Connect the therapy head cap hose to the cooler hose. Breakaway couplings are simply pushed in place. If your female
couplings have a metal tab, be sure to push in this tab before connecting. Couplings “click” when they are properly locked
together.
e) Plug power supply into the unit and into a wall outlet. If using a battery pack, follow instructions with the pack.
f) Adjust the temperature control to “Coldest” and turn the timer knob clockwise to turn the unit on. Allow the unit to run a
few minutes for the temperature to stabilize before using the system. Always ensure that there is water flowing through
the top return tube to the cooling reservoir.
g) Put the cap on the head; tie strap beneath chin (if your cap style includes ties.) See page 2, “Instructions for Use of
Therapy Head Cap”. CAUTION: Always use an insulation barrier (such as Webril, Kerlix, cast padding, or elastic
bandage) between the therapy head cap and the skin.
h) Adjust the temperature control to the desired level. When the temperature has risen above the desired temperature, refill
the reservoir with ice and water. (See steps ‘b’ and ‘c’.)
i) Confirm that water is flowing through the return flow tube at the top of the cooler when the system is on.
Skin Inspection
Inspect the skin under the head cap as prescribed by your health care practitioner. Do not use this system if dressing,
wrapping, bracing, or casting prevents skin checks. CAUTION: Stop use and contact your practitioner immediately if you
experience any adverse reactions, such as increased pain, burning, itching, increased swelling, blisters, increased
redness, discoloration, welts, other changes in skin appearance, or any other reaction identified by your practitioner.
Ending Session
Turn the unit off and disconnect the power supply. Breakaway couplings are simply pulled apart. If your couplings have a
metal tab, depress the metal tabs on the hose coupling and gently pull apart. Empty the reservoir and wipe out after each use.
Care and Maintenance
Empty and wipe out cooling reservoir after each use. When necessary, wipe cooling reservoir and hoses with warm,
antibacterial soapy water. Once a month, and before extended storage, pour 16 ounces of Isopropyl (Rubbing) Alcohol in the
reservoir with the ice and water while system is in use.
Polar Products, Inc. www.polarproducts.com 1.800.763.8423

Cool Flow®Head Cap System (#AIS-H) Instructions –page 2
Instructions for Use of the Head Cap
NOTE: For use only with the Cool Flow®System manufactured by Polar Products, Inc.
WARNING:Read and follow ALL Instructions, Cautions and Warnings provided with the Cool
Flow®System before using this head cap or operating the therapy system. This product must be
used in accordance with all instructions provided with the system. Polar Products, Inc. will not be
liable for injuries that result from misuse or misapplication of this system.
1. Do not turn the system on until all connections are complete and the hose from the cooler to the
wrap is free from bends or restrictions.
2. CAUTION: Always use this head cap with a protective insulating layer between the cap and
the skin.
3. Place the cap comfortably on the head and adjust for a snug fit.
4. Connect the cap tubes to the Cool Flow®System tubes with the quick connect couplings. The
system is equipped with breakaway high-flow breakaway couplings. Push the couplings together
until you hear a “click” sound. This click is the sound of the couplings connecting and locking into
place.
5. Be sure the hoses are not restricted or bent, as this will restrict water flow through the entire
system.
WARRANTY AND SERVICE
Polar Products, Inc. warrants that the Cool Flow® System is fit for use under the normal use for which it is intended
and free of any defects in materials and/or workmanship for 6 months from the date of initial purchase.
Polar's obligation under this warranty is limited to the replacement or repair of any defective part(s) of this product. If you
encounter a problem with your Cool Flow®System, please call our Customer Service at 1-800-763-8423 to obtain a Returned
Goods Authorization number (RGA.) To obtain warranty service on your system, please return the system, dated sales receipt
(or packing list, as proof of purchase) and RGA number to: Polar Products, Inc. 3380 Cavalier Trail, Stow, OH 44224.
Please include your phone number, any correspondence, and an explanation of the problem. Upon receipt, Polar’s Service
Department will determine the cause of failure and, if determined to be an issue covered by the warranty, will repair (or
replace, as necessary) your system and return it to you, postage paid.
PLEASE NOTE: HEALTH REGULATIONS PROHIBIT US FROM ACCEPTING RETURNS ON COLD THERAPY SYSTEMS
UNLESS THERE IS A PROBLEM WITH ITS OPERATION (AS COVERED BY THE WARRANTY.) If the unit is within its 6
month warranty period, it will be repaired or replaced with a new unit. Couplings are a wear item and may need to be
replaced. They are available for individual purchase.
Polar Products, Inc. www.polarproducts.com 1.800.763.8423
Cool Flow®Head Cap System (#AIS-H) Instructions –page 3
TROUBLESHOOTING GUIDE
If the solutions suggested below do not address your question or issue, please call our
Customer Service department at 1.800.763.8423 and we will do everything possible to help.
IF THE PUMP IS NOT RUNNING:
Confirm that the transformer is properly plugged into the unit and the wall outlet. A small green light (located on the
transformer box) should be on if the transformer has power.
IF THE HEAD CAP IS NOT GETTING COLD:
FIRST: Is water flowing out of the top water return tube in the cooler?
If water is NOT flowing out of the top water return tube:
•Check the temperature control knob. Ensure that the temperature control knob
located on the top of the blue box is turned to maximum cold (“COLDEST”). Always
adjust this control to ensure there is a flow of water from this top water return tube.
•Check the water level in the cooler. Confirm that the pump is completely
submerged in the water.
•Check for kinks. Ensure there are no kinks or pinches in the hoses, tubing or
therapy pad.
•Adjust the fit. Ensure that the ties securing the cap to the head are not too tight and
impeding flow.
•Check for obstructions. Turn the system off. Disconnect couplings to ensure there
is not an obstruction. Remove anything lodged in the coupling or tubing. Also ensure
there are no obstructions at the bottom pump intake.
•Check the couplings. Confirm that the head cap hose couplings are properly
seated. Reseat connectors between the hose and the cap. Turn off the unit,
disconnect couplings and reconnect.
•Check the pump. Occasionally an air bubble can get lodged in the pump intake.
Turn the pump motor, located in the reservoir, vertically to horizontally to dislodge
any air bubble.
If water IS flowing out of the top water return tube:
•Ensure that the reservoir is filled with ice. Note the line inside the cooler.
•Adjust temperature control to “COLDEST” (see picture above).
IF THE UNIT IS LEAKING AT THE CONNECTIONS:
If a leak exists, turn off the unit. Disconnect and reconnect the head cap couplings and ensure both sides are clicked
in properly. If your couplings have a metal tab, when connecting the coupling ensure that the silver release clip
platform on the female coupling is pressed down prior to insertion. NOTE: Couplings have rubber “O” rings that
can become worn and dysfunctional. Replacement couplings may need to be purchased from Polar Products.
CAUTION: Always wear a protective layer of fabric between the Head Cap and the skin.
Use an additional insulation barrier over a sterile dressing that does not completely protect the
skin. Never use this non-sterile Cap directly on the skin.
TROUBLESHOOTING TIP! A good way to isolate the problem is to remove the
couplings from the insulated tubing attached to the reservoir. To do this, simply
turn off the unit, pull off (or cut off) the couplings, place the end of the hoses over
a sink and turn the system on. If water flows freely, the obstruction is in the
couplings, tubing or head cap. Couplings can become blocked with minerals,
hair etc. Use a paper clip to clear the blockage. A new coupling or head cap
may be necessary. To reattach the couplings simply cut the tubing back to
unused tubing and push the coupling back into the tube.
TROUBLESHOOTING TIP! To replace the couplings simply cut off the coupling just above where the coupling
barbs extend into the tube. Trim the blue insulation if necessary and push in the new coupling. Always push the
new coupling into trimmed tubing.
Note: Never overfill the unit with water. This reduces how long the ice will last and may cause leakage.
Male (top) & Female
Breakaway Couplings
Water Return Tube
15-quart
cooler
AIS-H
AIS-HL