Polini E-p3+ User manual

User’s Manual

- Thank you for choosing an E-bike equipped with Polini E-P3+ motor

- Only drive your vehicle using protective clothing

- Please look at the web page www.poliniebike.com for tutorial videos,

manuals and news.

CONTENTS

1.0- Important notice

1.1- Important information for your safety

2.0- E-P3+ Polini system features

2.1- Turn E-P3+ system on

2.2- Turn E-P3+ system off

3.0- Battery

3.1- Data sheet

3.2- About the battery charging

3.3- Installing and removing the battery

3.4- Battery key

3.5- Cleaning the battery

3.6- Battery charge

3.7- Information about the charger LED light

3.8- Dual Battery

4.0- Display

4.1- Function Keys

4.2- Pages

4.3- Menu

4.4- System menu speciﬁcations

4.5- Notices

4.6- Maintenance

4.7- Autonomy

5.0- Assistance regulation

5.1- Advices to optimize the autonomy

5.2- Thrust assist (walk)

6.0- Headlights – installation of additional lights

7.0- Maintenance and errors detection

7.1- Cleaning the motor

8.0- Assembly of the water bottle holder

9.0- Firmware update

10.0- Disposal

11.0- Product registration

12.0- Owner change and theft report

13.0- Service centers

1.0 IMPORTANT NOTICE

For safety, carefully read this users’ manual before using and follow it

for correct use.

• Go to the place of purchase or to a bicycles’ dealer for information

on the installation and adjustment of the products which are not

included in this manual.

• This product must not be disassembled or modiﬁed by unqualiﬁed

personnel.

• Use the product according to the local laws and regulations.

! ATTENTION -

The use of NON Polini batteries, chargers or other

aftermarket accessories compromises the regular operation of the system

and can cause damage, and also invalidate the original warranty.

1.1 IMPORTANT SAFETY INFORMATION

!DANGER - How to handle the battery

• Do not deform, modify and disassemble the battery. Do not apply

welding on the battery itself. Doing so may cause leakages,

overheating, bursting or ignition of the battery.

• Do not leave the battery near sources of heat such as heaters. Do

not heat the battery or throw it into the ﬁre. Doing so may cause

bursting or ignition of the battery.

• Do not subjects the battery to strong shocks or throw it. Doing so

may cause bursting or ignition of the battery.

• Do not place the battery into fresh or sea water and avoid the

battery terminals getting wet. Doing so may cause bursting or

ignition of the battery.

• Use only the proper Polini charger to recharge the battery and

respect the indicated charging conditions. Not doing so may cause

bursting or ignition of the battery.

• If any liquid leaking from the battery gets into contact with your

eyes, immediately wash the affected area with clean water without

rubbing your eyes and seek medical advice immediately. If this is

not done the battery liquid may damage your eyes.

• Do not recharge the battery in places with high humidity or

outdoors. Doing so may result in electric shock

• Do not insert or remove the plug while it is wet. If this is not

observed, electric shock may result. If there is water leaking out of

the plug, dry it thoroughly before inserting it.

• If the battery does not become fully charged after 6 hours of

charging, immediately unplug the battery from the outlet to stop

charging and contact the dealer. If this is not observed it may cause

overheating, bursting or ignition of the battery.

• Do not use the battery if it has any noticeable scratches or other

external damage. If this is not observed it may cause bursting,

overheating or other problems.

• The operating temperatures ranges of the battery are given below.

Do not use the battery with temperature outside these ranges. If

the battery is used or stored in temperatures outside these ranges,

ﬁres, injuries or operation problems may occur.

1. During use: –20 °C /+ 60 °C

2. During charging: 0 °C /+ 45 °C

TO ENSURE SAFE RIDING

• To avoid accidents when the bicycle is moving, do not dedicate too

much attention to the display of the cycle-computer.

USING THE PRODUCT SAFELY

• Be sure to remove the battery before wiring or connecting the parts

to the bicycle. Otherwise an electric shock may result.

! CAUTION

TO ENSURE SAFE WHEN RIDING

• Observe the instructions given in the user’s manual for the bicycles.

USING THE PRODUCT SAFELY

• Periodically check the battery charger, particularly the wire, plug

and the case to check the presence of any damage. If the charger or

adapter are broken, do not use them till they have been repaired.

• This device is not intended for use by persons (including children)

with reduced physical, sensor or mental capabilities, or lack

of experience and knowledge, unless they have been given

supervision or instruction concerning use of the appliance by a

person responsible for their safety.

• Do not allow children to play near the products.

• Contact a dealer for any information about installation and

adjustment of the product.

• Do not turn the bicycle upside-down, leaning it on the ground. This

operation may damage the display or the button.

• Handle the products carefully and avoid subjecting them to any

strong shocks

! CAUTION  Do not use high pressure water jets or steam

jets to clean the motor, display and battery because they could

cause damages or malfunctioning. If it should happen, please

immediately contact an authorized dealer. Do not use jets of

compressed air to dry the motor.

HOW TO HANDLE THE BATTERY

• Do not leave the battery in a place exposed to direct sunlight,

inside a vehicle on a hot day, or other hot places. This may result

in battery leakage.

• If any leaked ﬂuid gets on your skin or clothes, wash it off

immediately with clean water. The leaked ﬂuid may damage your

skin.

• Store the battery in a safe place out of the reach of infants or pets.

• If any malfunctions or other problems occur, contact the dealer.

• Never attempt to modify the system yourself, as it may cause

problems of malfunctioning.

• When the battery is removed, the bicycles works as a normal

bicycle. If the light is connected to the motor, it does not turn on.

• When charging the battery while it is mounted on the bicycle, be

careful of the following:

- When charging, make sure that there is no water on the charging

port or on the charger plug.

- Make sure that the battery is locked into the battery mount before

charging.

- Do not remove the battery from the battery when charging.

- Do not use the battery with the charger mounted.

- Close the charging port on the battery when not charging.

• When carrying the E-Bike in a car, remove the battery from the

bicycle and place the battery on a stable surface in the car.

• Before connecting the battery, make sure that there is not build-up

water or dirt on the connector where the battery will be connected.

• The use of a Polini original battery is recommended

• Keep out of the reach of children

• Before cleaning the E-Bike, always remove the battery.

2.0 FEATURES OF POLINI EP3+ SYSTEM

The following information must be satisﬁed before using the E-P3+

propulsion system:

• Battery is charged, inserted and turned on.

• Speed sensor is connected in accordance to the central movement

and the magneto is properly placed.

When the speed of 25km/h is reached, the propulsion system disconnects

automatically. The system turns on again when starting pedalling and the

speed is lower than 25km/h.

Power assist stops simultaneously when the rider stops pedalling. Quick

re-start of the power assist upon starting pedalling. Power assist system

cooperates and harmonizes with rider’s output.

2.1 TURN EP3+ SYSTEM ON

1. Turn the battery ON using the on/off button

2. Select your preferred assist mode from 1 to 5 using the arrow buttons.

3. The motor will start when the pedals start turning

4. Change the assist mode in accordance with the conditions of use. (see

paragraph 5.0)

2.2 TURN EP3+ SYSTEM OFF

To turn the E-P3+ system off, ﬁrst switch the display off and the battery

will switch off too.

3.0 BATTERY

3.1 DATA SHEET: Lithium ion rechargeable battery

TNominal tension: 36 V

Nominal capacity: 13.8Ah

Energy: 500 Wh

Working temperature: Charged: 0°+45°C - Dead: -20°+60°C

Storage temperature: 1 year: -20+25°C / 3 months: -20+45 °C

1 month: -20+55°C

Air humidity: 45-70 %

Dimensions: 348x81x72.3 mm

Weight: 2,620 Kg

!DANGER

• Use the POLINI speciﬁed battery charger and observe the speciﬁed

charging conditions when charging the battery. Not doing so may

cause overheating, bursting or ignition of the battery.

!CAUTION

• When removing the battery charger power plug from the outlet or

the charging plug from the battery, do not pull it out by the cord.

• When charging the battery while it is mounted on the bicycle, be

careful not to trip over the charger cord or get anything caught

on it. This may lead to injury or cause the bicycle to fall over,

damaging the components.

• If the bicycle is stored for an extended period of time immediately

after purchasing it, charge the battery before using the bicycle.

3.2 INDICATIONS OF THE BATTERY CHARGE LEVEL

After pushing the LED light button, the ﬁve LED lamps indicate the charge

level. Each LED corresponds to 20% of capacity. You can check the current

charging status on the LED lamp on the battery (state of charge). When

charging the battery, the LED lamps are blinking.

LED Charge Level

| 0 - 20 %

|| 20 - 40 %

||| 40 - 60 %

|||| 60 - 80 %

||||| 80 -100 %

!WARNING

When the battery charge level is at 10%, the system manages independently

the motor assistance to exploit the residual charge at the best.

When the battery charge is not enough to give assistance to the motor,

the system will stop independently the motor to grant the use of the light

and of the display.

3.3 INSTALLING AND REMOVING THE BATTERY

ŸCAUTION -

always turn the battery off before removing or installing it.

REMOVING THE BATTERY

1.Unscrew the security screw

2. Insert the key in the cylinder on the battery holder.

3. To open it, turn the key while pulling the battery upwards.

4. Grab the upper side of the battery and remove it from the holder.

INSTALLING THE BATTERY

1. Insert the battery into the battery mount paying attention not to

damage the rubber gasket.

2. First insert the upper part of the battery and then the bottom part of

the electric connectors.

3. Press the battery until a click is heard to lock it. Battery may be

assembled even if the key is not inserted.

4. Proceed carefully and without too much strength to avoid damaging

the electric connectors.

5. Tighten the safety screw.

6. Remove the key and store it in a safe place.o

!DANGER - Do not ride the bicycle with the key inserted, to prevent

the battery from falling out and avoid loosing the key.

ŸCAUTION - Before riding your bicycle, make sure that the battery is

locked in place and charging port cap is closed.

ŸCAUTION - before carrying the bicycle remove the battery and

store it in a dry place. Protect the bicycle electric contacts from atmospheric

agents. We recommend using the battery housing lid, item 955.520.009.

3.4 BATTERY KEY

ŸCAUTION - if you lose the keys, contact your dealer to replace the

whole key lock.

3.5 CLEANING THE BATTERY

• Do not use thinner or other solvents to clean any of the products.

These substances may damage the surfaces.

• Use a damp cloth, with the water well wrung-out, when cleaning

the battery and plastic cover.

• Batteries are not guaranteed against natural wear or deterioration

from normal use.

• This battery is designed to be fully waterproof and to be used

when raining while properly installed on the bicycle. Do not put

the battery in contact with water when not installed on the bicycle

because the electric terminals, in these conditions, are not protected.

• Do not clean the battery using high pressure water jets. If the water

penetrates inside the parts, some problems may result.

• Before cleaning the E-Bike, always remove the battery.

3.6 CHARGING THE BATTERY

The battery is prearranged and designed to be used with E-P3+ Polini

system only. Charging can be carried out at any time regardless of the

amount of charge remaining. Anyway, you should fully charge the battery

at the following circumstances (be sure to use the dedicated charger when

recharging the battery during these circumstances):

• The battery is not fully charged at the time of purchase. Before

riding, be sure to charge the battery until it is fully charged. If the

battery has become fully spent, charge it as soon as possible. If

you leave the battery without charging it, it will deteriorate before

its time.

• If the bicycle will not be ridden for a long period of time, store

it away with approximately 70% battery capacity remaining. In

addition, take care not to let the battery become completely empty

by charging it for 2 hours every 3 months.

Charging the battery only

1. Turn the battery off

2. Connect the battery charger’s power plug to the outlet.

3. Insert the charging plug into the battery’s charging port. Charge the

battery on an indoors ﬂat surface.

Charging the battery while installed onto the bicycle

1. Turn the battery off

2. Stabilize the bike to ensure that it does not fall during charging.

3. Insert the battery charger power plug into the outlet.

4. Insert the charging plug into the battery’s charging port on the battery

itself.

NOTE: remember that a battery fully discharged needs 4-5 hours to

fully charge

!CAUTION - charge the battery respecting the safety advises

ŸCAUTION - avoid any deposit of dirt on the connections of the

battery chargers and connectors.

ŸCAUTION - a possible interruption during the recharging operation

does no damage the battery.

ŸCAUTION - after every recharge, close the rubber on the battery

plug.

3.7 ABOUT THE CHARGER LED LAMP

Charger connected into the outlet and battery under charge – RED Power

led /RED charge led

Charger connected to the network and battery charged (recharged ended)

- RED Power led /GREEN charge led

Time to recharge a dead battery is about 5 hours

3.8 DUAL BATTERY

For this system use exclusively two POLINI E-P3+ batteries code

955.830.001. Switch both the batteries ON to activate the dual battery

system. The system will manage the use of the energy of the batteries to

send to the E-P3+ motor. It is not necessary that both the batteries have

the same level of charge; the system will manage the available energy

using ﬁrst the battery with more charge and then it will use simultaneously

both the batteries and it will optimize automatically the consumption for

the motor.

You can use the bicycle with one battery installed only, the upper or the

lower one. Charge the battery separately; you must use two rechargers if

you want to charge them at the same time.

To avoid any damage to the electrical contacts of the dual battery system,

if you install one battery only, cover the free housing on the down or top

tube with the battery housing cover code 955.520.009.

4.0 DISPLAY TFT

!DANGER - to use the display while pedaling can distract the cyclist

and cause accidents. Always follow the road rules.

4.1 FUNCTION BUTTONS

Button

Down

Button

Multifunction

Button

Lights Button

In the display pages:

Up Button Ŝ:

• short press: increase the assistance level

• long press: WALK function (this function is activated only if the

assistance level is set from 1 to 5)

Down Button Œ:

• short press: decrease the assistance level

• long press: shortcut to Reset Trip (partial kilometers)

Multifunction Button (Polini logo):

• short press: change the display page

• long press: connect to the Menu page, only if the bike is stationary.

Lights Button:

• lights on/off (if installed)

In the Menu pages:

Up Button Ŝand Down Œ:

• select the required option

Multifunction Button (Polini logo):

• short press: conﬁrm the selected option

• long press: quick exit from the Menu pages

4.2 PAGES

Starting from the home page (with partial Trip kilometers), by pressing

the multifunction button (Polini logo) you can reach the following pages

in rotation:

Home page with partial trip kilometers

23.4

Km/h

234

TRIP Km

Dynamic

100%

20%

Home page with Odometer total kilometres

23.4

Km/h

22222

ODO Km

Dynamic

100%

20%

Fitness page (it displays the values in real time)

150120

%rpm

20.3

Km W

100%

20%

Km/h

Average Fitness page ((it displays the average of the values recorded

since the last trip reset). To reset the page values, press and hold the down

button Œor use the appropriate option in the menu

150120

%rpm

20.3

Km/h W

100%

20%

AVERAGE DATA

MAX

Km/h

PAGES IN DETAIL

Home page with partial trip kilometres

23.4

Km/h

234

TRIP Km

Dynamic

100%

20%

2 4

1. Assistance Level

2. Lights

3. Battery 2

4. Battery 1

5. Motor map

6. Maintenance

7. Motor power %

8. Partial trip

9. Anomaly

10. Speed

11. Walk

Home page with Odometer total kilometres

23.4

Km/h

22222

ODO Km

Dynamic

100%

20%

2 4

1. Assistance Level

2. Lights

3. Battery 2

4. Battery 1

5. Motor map

6. Maintenance

7. Motor power %

8. Odometer

9. Anomaly

10. Speed

11. Walk

Fitness page (values in real time)

150120

%rpm

20.3

Km W

100%

20%

Km/h

2 4

1. Assistance Level

2. Lights

3. Battery 2

4. Battery 1

5. Speed

6. Power on the pedals

7. Pedaling cadence

8. Motor power

Autonomy (see paragraph 4.7)

10. Walk

Average ﬁtness Page (average values)

150120

%rpm

20.3

Km/h W

100%

20%

AVERAGE DATA

MAX

Km/h

2 4

1. Assistance Level

2. Lights

3. Battery 2

4. Battery 1

5. Average speed

6. Average power on the pedals

7. Average pedaling cadence

8. Motor power media

Maximum speed

10. Walk

4.3 MENU

By pressing the multifunction button (Polini logo) for more than 1 second,

the menu is showed only if the bike is stationary

General Menu:

SETTING

RESET TRIP

DISPLAY MODE

DIAGNOSTIC

LANGUAGE

METRIC/IMPERIAL

BLUETOOTH

INFO

Reset Trip: it resets the Trip partial kilometers and all the statistics of the

Average Fitness page

RESET TRIP

TRIP: 234 Km

RESET TRIP?

YES

Motor Map: select the desired motor map

Motor maps description:

- Touring: sweet and progressive without giving up the power that the

Polini motor can offer, it favors a soft response and longer mileage .

Recommended for all cyclists who live the bike as a way to discover the

world.

- Dynamic: sporty character, great performance while maintaining a

dynamic balance thanks to the all new PDC software. It guarantees a

natural but at the same time reactive pedaling.

- Race: uncompromising, powerful and forceful like a real race mode

to offer maximum performance. The set up was developed through the

experience gained in the races of the World Series Championship and the

Italian FMI Championship.

- Custom 1/ Custom 2: fully conﬁgurable by the cyclist through the

Smartphone application.

TOURING

DYNAMIC

RACE

DISPLAY MODE

CUSTOM 1

CUSTOM 2

System: it includes a submenu that allows you to conﬁgure some

settings. For a detailed description, refer to paragraph 4.4- SYSTEM MENU

SPECIFICATIONS

SYSTEM

DISPLAY MODE

LANGUAGE

UNIT

BLUETOOTH

POD SETTING

EXIT

Diagnostic: it displays the last 8 alarms recorded, which can be reset at

the exit of the page

DIAGNOSTIC

ALARMS

RESET ALL?

YES

Information: it contains information such as Display Firmware, Motor

Firmware, serial number of the motor, serial number of the battery

INFO

FW DISPLAY:

CDC11-Polini-v1

FW Motor:

EP-3 4.21

SN Motor:

955XXXXXX

SN Battery 1:

9879464222

4.4- SYSTEM MENU SPECIFICATIONS

Display mode: select the graphic theme of the display, light, dark or

variable according to the ambient light.

WHITE THEME

BLACK THEME

AMBIENTAL LIGHT

DISPLAY MODE

Language: select the language between Italian, English, Spanish, French,

German

LANGUAGE:

ITALIAN

ENGLISH

SPANISH

FRENCH

DEUTSCHE

Unit of measurement: select the unit of measurement between metric

and imperial

UNIT

IMPERIAL

METRIC

Bluetooth: enable/disable Bluetooth and display the Mac Address of the

motor for pairing with Smartphone

BLUETOOTH

OFF

MAC address:

xxxxxxxxxx

POD: it allows you to reverse the function of the “Up” and “Down”

buttons in order to mount the control panel on the left or right on the

bike handlebar.

POD

RIGHT

LEFT

4.5- ALARMS

While using the bike, an anomaly is displayed with a warning indicating

the relative error code:

ALARM

alarm code

By pressing any button, the warning disappears, and the triangle icon will

appear on the main screen:

23.4

Km/h

234

TRIP Km

Dynamic

100%

Anomaly alarm

In the menu under “Diagnostic” you can see the last eight alarms detected

and reset them. By resetting them, the triangle icon will also disappear

from the main screen.

Alarm

Code Description

Corrective actions

Corrective

actions Motor anomaly

Turn the bike off and on again,