Polycom VVX 500 Instruction manual

VVX 500 Quick User Guide
Dial Pad
Message
Waiting
Indicator
Home Key
Colour
Touchscreen
Headset Key
Speakerphone
Mute Key
Volume Keys
Transfer Call
You can transfer calls to any contact and choose the way to transfer the call. To transfer
a call:
1. From Active Call, Lines, or Calls view, tap Transfer. The active call is held.
2. From the Dialer, place a call to the party you want to transfer the call to.
3. When you hear the ring-back sound, tap Transfer to complete the transfer. Or, if you
want to talk with the person before the transfer completes, you can connect with
the person, and then tap Transfer. To cancel the transfer before the call connects,
tap Cancel.
Answer Calls
You can answer calls using the handset, speakerphone, headset or touchscreen. To
answer a call do one of the following:
• To answer with the speakerphone press or press Answer softkey.
• To answer with the Touchscreen, tap answer.
• To answer with a headset, press .
Midshire Telecom: Midshire House, Doranda Way, West Bromwich, West Midlands B71 4LT
www.midshiretelecom.co.uk T: 0800 008 6038 E: [email protected]

View Contact Directory
You can view and add contacts to the Contact Directory. To view the Contact Directory:
• Home Key > Dirs > Contact Directory.
View Recent Calls
You can view recent placed, received and missed calls. To view recent calls:
• Home Key > Dirs > Recent Calls
Listening to Voicemail
Your phone may indicate new voicemail messages by the following
To listen to voicemail messages:
1. On the status bar, tap , and tap Message Center. Or, from Home view, tap
Messages, and tap Message Center.
2. If multiple lines are configured on your phone, the Line Select screen displays. Tap
the line that has the message.
3. From the Messages screen, tap Connect and follow the prompts.
Hold and Resume Calls
You can place any active call on hold. A held call displays in Home, Lines, and Calls view
as follows:
• From Active Call, Lines, or Calls view, tap Hold. If you’re in Calls view, and the active
call isn’t highlighted, be sure to tap it to select it.
• A message counter in Home view, as shown
next. The counter indicates the number of new
messages you have.
• A Messages icon, , on the status bar. If you
have more than one new message, the icon has a
counter indicating the number of new messages
you have. A Messages icon also scrolls under the
time display, and displays next to the phone line
(Lines view only), as shown next.
Midshire Telecom: Midshire House, Doranda Way, West Bromwich, West Midlands B71 4LT
www.midshiretelecom.co.uk T: 0800 008 6038 E: [email protected]