Polycom SpectraLink 6000 Series User manual

July 2008 Edition
1725-36139-001
Version E
Nortel Meridian
LinkPlus Interface Guide
SpectraLink 6000 System
SpectraLink 8000 System

Nortel Meridian: LinkPlus Interface Guide
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Trademark Information
Polycom® and the logo designs
SpectraLink®
LinkPlus
Link
NetLink
SVP
Are trademarks and registered trademarks of
Polycom, Inc. in the United States of America
and various countries. All other trademarks
used herein are the property of their respective
owners.
Patent Information
The accompanying product is protected by one
or more US and foreign patents and/or pending
patent applications held by Polycom, Inc.
Copyright Notice
Copyright © 1998 to 2008 Polycom, Inc.
All rights reserved under the International and
pan-American copyright Conventions.
No part of this manual, or the software
described herein, may be reproduced or
transmitted in any form or by any means, or
translated into another language or format, in
whole or in part, without the express written
permission of Polycom, Inc.
Do not remove (or allow any third party to
remove) any product identification, copyright or
other notices.
Every effort has been made to ensure that the
information in this document is accurate.
Polycom, Inc. is not responsible for printing or
clerical errors. Information in this document is
subject to change without notice and does not
represent a commitment on the part of Polycom,
Inc.
Notice
Polycom, Inc. has prepared this document for
use by Polycom personnel and customers. The
drawings and specifications contained herein
are the property of Polycom and shall be neither
reproduced in whole or in part without the prior
written approval of Polycom, nor be implied to
grant any license to make, use, or sell equipment
manufactured in accordance herewith.
Polycom reserves the right to make changes in
specifications and other information contained
in this document without prior notice, and the
reader should in all cases consult Polycom to
determine whether any such changes have been
made.
No representation or other affirmation of fact
contained in this document including but not
limited to statements regarding capacity,
response-time performance, suitability for use,
or performance of products described herein
shall be deemed to be a warranty by Polycom
for any purpose, or give rise to any liability of
Polycom whatsoever.
Contact Information
Please contact your Polycom Authorized
Reseller for assistance.
Polycom, Inc.
4750 Willow Road,
Pleasanton, CA 94588
http://www.polycom.com

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About this Guide
Polycom is the market leader in multi-cellular wireless telephone
systems for the workplace. We manufacture a range of products to
suit any size installation. All Polycom products use our LinkPlus
digital integration technology to integrate with various digital switch
platforms. Using LinkPlus technology, Wireless Telephones
(handsets) emulate digital telephone sets to deliver advanced
capabilities such as multiple line appearances and LCD display
features. This document explains the programming or administration
required to use the host digital switch with the following Polycom
products:
SpectraLink 6000 System – SpectraLink 6300 MCU
The SpectraLink 6300 MCU supports up to 3,200 handsets and up to
1,000 Base Stations. Up to 25 shelves can be interconnected for
maximum system capacity.
SpectraLink 6000 System – SpectraLink 6100 MCU
Designed for smaller installations supporting up to 64 handsets and
up to 16 Base Stations. Up to four MCU controllers can be
interconnected for maximum system capacity.
SpectraLink 8000 Telephony Gateway
The SpectraLink 8000 Telephony Gateway is a wireless telephony
product that provides high quality packetized voice communications
using the Internet Protocol (IP).
Different models of SpectraLink Wireless Telephones vary in
functional capabilities. This document covers the basic operational
features of all handsets. However, certain handset or PBX features
may not be supported by your emulation.

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Related Documents
SpectraLink 6300 MCU : Operator’s Console (1725-36125-001)
SpectraLink 6100 MCU: Installation and Operation (1725-36097-001)
SpectraLink 6020 Wireless Telephone and Accessories User Guide
(1725-36092-001)
Available at
http://www.polycom.com/usa/en/support/voice/proprietary_wire
less/proprietary_wireless.html
SpectraLink 8000 Telephony Gateway: Administration Guide for SRP
(1725-36028-001)
SpectraLink 8020/8030 Wireless Telephone and Accessories User Guide
(1725-36023-001)
SpectraLink e340/h340/i640 Wireless Telephone: Configuration and
Administration (SRP) (72-1065-09)
Available at
http://www.polycom.com/usa/en/support/voice/wi-fi/wi-fi.html
Telephone Switch Interface Matrix (1725-36128-001)
Available at
http://www.polycom.com/usa/en/support/voice/wi-
fi/pbx_integration.html
Customer Support
Polycom wants you to have a successful installation. If you have
questions please contact the Customer Support Hotline at
[phone]. The hotline is open Monday through Friday,
6 a.m. to 6 p.m. Mountain time.
For Technical Support: [email protected]
For Knowledge Base:
http://www.polycom.com/usa/en/support/voice/voice.html

About this Guide
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Icons and Conventions
This manual uses the following icons and conventions.
Caution! Follow these instructions carefully to avoid danger.
Note these instructions carefully.
Label This typeface indicates a key, label, or button on SpectraLink
hardware.

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Plan the Interface
The system administrator programs the telephone system for use with
the Wireless Telephone System using the normal administration
terminal or procedures. Programming can be done after the handsets
are registered.
Recommended programming includes assigning extension numbers
to the handsets and programming features on the telephone system so
they are easily accessible from the handsets.
For analog interfaces, macro codes are in the document relating to
configuring the system. See SpectraLink 6300 MCU: Operator’s Console,
SpectraLink 6100 MCU: Installation and Operation, or SpectraLink 8000
Telephony Gateway: Administration Guide for SRP.
The following information will help the system administrator set up
the SpectraLink Wireless Telephones to operate in a way that feels
familiar and comfortable to users.
Plan Programming
Digital Interface programming for the Wireless Telephone System will
be faster if it is planned in advance by verifying the parameters and
features on the current telephone system and wired phones. The
system administrator must assign extension numbers to the handsets
and plan the functions (trunk access, toll restrictions, system features,
ringing options etc.) to be programmed for the handsets.
One of these scenarios concerning how the handsets are programmed
should apply to this site:
•All handsets are programmed alike: All handsets will be
programmed exactly the same. Depending on the capabilities of
the switch, the system administrator can often program one
handset and use it as a model for all other handsets.
•Groups of handsets are programmed alike: Handsets are grouped
into classes that are programmed alike. Depending on the
capabilities of the switch, the system administrator can program
1

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“model” handsets then use the model as a template to program
the other handsets.
•All handsets are different: All handsets are programmed differently,
so each handset will be programmed individually.
Before installation, the features assigned to the wired phones should
be verified to plan the system and extension programming required
for the handsets.
Line assignment
The handset supports up to nine line resources. Which lines should
ring at this handset?
Prime DN
Which line is automatically selected when the handset is turned on?
Forwarding DN
To which line is this handset (or group of phones) forwarded on
busy/no answer?
Ring pickup group
To which pickup group does this handset or group of phones belong?
Toll restrictions
Which lines are allowed to make outside calls, long distance calls?
DN keys
Should the handset ring whenever the user's wired set rings?
(multiple call ringing DN key.) Should certain lines not ring on the
handset? (multiple call, non-ringing DN key.)
Programmable feature keys
The handset supports eight programmable keys (Key 8 - Key 15) for
switch features. Which features, if any, should be programmed on the
handsets? These assignments should emulate assignments on the
user's wired set.

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It will help to identify a wired set that is programmed exactly or close
to the way the handsets should be programmed. This set can be used
to copy the programming to the new handsets.
Assign Extension Numbers
The wire contractor should inform the system administrator which
port numbers have been designated for the handsets.
The system administrator may use the Extension Assignments
Worksheet at the end of this document to track the port numbers,
extensions, users, and features assigned to handsets.
The Wireless Telephone Display
The SpectraLink Wireless Telephone will display the telephone
number as it is dialed.
Certain characters may be used by the system that are not
implemented in the handset. Flashing characters are not implemented
on the handset, nor is rolling or scrolling of text.
Handset indicators
Line indicators are associated with line access keys. Status indicators
or icons are associated with voicemail, low battery function, other
functions, and service interruption. A left or right arrow is displayed
when the screen can be toggled either left or right to display more
characters.
When lines are programmed as shown on the key-map diagrams, the
numeral icons on the handset display will be mapped to any deskset
LEDs associated with the corresponding feature keys. The line icons
will be displayed as follows:
Line State Handset Line Status Icon State
On-hook Off
Off-hook On
Ringing Fast flash
On hold Slow flash

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Feature Programming Requirements
When planning the interface, the following information must be taken
into account:
Line sequences
The handset uses two types of key sequences to access PBX features
and multiple lines. Line sequences are those where the user presses
the LINE key and then a number key. The key-map design designates
“line” keys that should be programmed for line appearance so that
they correspond to line sequences on the handset.
The LINE icon on the handset will reflect activity on the corresponding
deskset key. For this reason, it is recommended that line appearance
keys be used only for line access. If only one line is assigned to a
particular handset, leave the other designated line keys identified on
the key maps unassigned. The corresponding handset LINE+ key
sequences will then have no function.
Pressing LINE followed by a digit (1-7) on the handset is equivalent to
pressing one of the programmable line keys on the M2616 (Keys 0-6).
LINE + 8 (Key 7) is reserved for local programming, as on the Modular
phone. LINE + 0 is equivalent to the RLS button.
Assign Prime DN and virtual lines and DN's accordingly.
Function sequences
Function sequences are those where the handset user presses the FCN
key and then a number key. Designated “function” deskset keys
programmed to system features such as Transfer and Conference may
have their corresponding menu items display on the handset function
menu. See the key-map diagram for the function keys that are
available for feature programming.

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Function Menu Programming
SpectraLink 6300 MCU
The function menu text defaults for the handsets associated with the
SpectraLink 6300 MCU can be changed via the SpectraLink Operator’s
Console.
SpectraLink 6100 MCU
For the SpectraLink 6100 MCU, the handset function menu text can
only be changed via remote configuration through the services of
Polycom’s Customer Support.
SpectraLink 8000 Telephony Gateways
Function menu text options can be changed in the Administration
Console of the SpectraLink 8000 Telephony Gateways.
Hold
The Hold feature should be programmed to the Hold key as shown
on the key-map diagrams so that when the Hold key or softkey is
pressed on the handset, the call is placed on hold.
Mute
The handset Mute function is hard-coded to FCN +1 on the PTB4xx
handset. This function sequence is recommended, but the system
administrator can assign the Mute function to any available function
key sequence or leave the function unassigned. The SpectraLink 6000
and SpectraLink 8020/8030 Wireless Telephones use a Mute softkey.
Voicemail
The message-waiting icon on the handset is activated with the
message indication of the deskset. The voicemail feature on the
deskset must be assigned to the feature key as shown in the key-map
diagrams. Do not assign any other feature to this key, since the
associated LED is directly mapped to the message-waiting icon on the
handset. This LED assignment must be used in order to support the

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message-waiting icon. Using this key for any other feature or for line
access could cause unacceptable system performance.
Speakerphone
If a handset such as the PTB 4xx has no speaker, speakerphone
function and functions that require the use of the volume keys will
not be made available on the handset.
Ring Types
Handset ring types (soft, normal, vibrate, etc.) are programmed by the
handset user and are not accessible or changeable by the system
switch. Whenever possible the audible ringer on the handset will
follow the cadence provided by the system switch. Call progress tones
provided by the host system will be passed through to the handset.

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Interface Implementation
This section describes the recommended programming to use the
Wireless Telephone System (MCU) with a Meridian 1 PBX or
Meridian SL-100 (Meridian1 Options 201 and 211, and Meridian
SuperNode). The procedures assume:
•The Meridian system is installed and operational in an approved
configuration. See Telephone Switch Interface Matrix for tested
configurations.
•A trained Meridian technician or system administrator will be on
site with the Polycom installer to program the system.
•The SpectraLink 6000 System or SpectraLink 8000 Telephony
Gateway is installed and the handsets are available for
programming.
Set the Switch Interface Type
SpectraLink 6100 MCU
The SpectraLink 6100 Master Control Unit requires the switch
interface type to be configured using the front panel buttons. The
configuration procedures are detailed in SpectraLink 6100 MCU:
Installation and Operation.
SpectraLink 6300 MCU
When configuring the SpectraLink 6300 MCU, the PBX interfaces are
available as sub-menu selections when defining the Interface Module
type using the SpectraLink 6300 MCU Operator’s Console. Refer to
SpectraLink 6300 MCU: Operator’s Console for details on configuring
the Interface Modules.
2

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SpectraLink 8000 Telephony Gateways
Connect to the SpectraLink 8000 Telephony Gateway using the serial
or modem interface. From the Main Menu, choose Gateway
Configuration. Scroll to Telephone Switch Type and press enter to
change this field, from the Submenu of PBX types, select Nortel
Meridian. Refer to SpectraLink 8000 Telephony Gateway: Administration
Guide for SRP for details on configuring the Telephone Switch Type.
Key-mapping the Handset to Emulate
M2616 Functionality
HOLD
FCN + 9
FCN + 8
FCN + 7
FCN + 6
FCN + 5
FCN + 4
FCN + 3
FCN + 2 LINE + 1
LINE + 2
LINE + 3
LINE + 4
LINE + 5
LINE + 6
LINE + 7
LINE + 8
LINE + 0
Meridian M2616 Key Mapping

Interface Implementation
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The FCN + [number] and LINE + [number] labels represent the key
sequence on the handset mapped to the corresponding key on the
desk set.
The handset displays a LINE icon that corresponds to each line key.
The handset function menu default settings are shown in the table
below; these may be changed as described above in Function Menu
Programming. Some of these functions (Mute, Redial, Forward, etc.)
are activated by softkeys or FCN menu options on the SpectraLink
6000 and SpectraLink 8020/8030 Wireless Telephones.
FCN + 1 MUTE FCN + 2 XFER
FCN + 3 CONF FCN + 4 LAST NO
FCN + 5 FWD FCN + 6 MSG
FCN + 7 PICK FCN + 8 RING AGAIN
FCN + 9 EXIT MENUS
(Cancels out of the
handset display)
LINE + 0 RLS
Program Meridian
The Meridian Technician should perform the necessary system
programming using the LD11 overlay software.
Copy settings from a wired phone
If possible, use the LD11 Copy command to copy the settings from a
wired phone with similar settings and restrictions to a handset.
Program handsets
Use the Easy Change command to make the following changes on one
handset, then copy the programming to other handsets or groups of
handsets.
Change Class of Service
The following Class of Service settings should be selected for the
handsets:
•Automatic Answerback should be denied.
•Allow Digital Display should be turned on.

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ACD telephones
If the handsets are to be used in an ACD group, program the handsets
as ACD telephones, and be sure to assign ACD functions to the FCN
keys.
Copy programming to groups
After the model handset or phones have been programmed, use the
Copy command to copy the programming to all “like” handsets.
The installer can now test the handsets.
Utilizing On-hook Features
Some features on the Meridian PBX can only be activated or
deactivated in an on-hook state. For a handset to utilize these on-hook
features, the user must first release the active call line while still
keeping a radio link to the Master Control Unit. With the radio link
intact, the handset can send signals to the PBX in an on-hook state.
Releasing the line
The Release key on a Meridian deskset (M2616) has been mapped to a
LINE key on the PTB 4xx handset. To release an active call, and be in
an on-hook state, press the LINE key followed by the 0 key.
Example:
One example of an on-hook feature on the Meridian is the Forward
function. For this to work, the Forward function must be mapped to a
key on the handset.
This example assumes that Forward is programmed on FCN + 5. The
following detail the steps used to forward a Wireless Telephone.
1. Press START on the handset,
2. Press LINE, then 0,
3. Press FCN, then 5,
4. Press the station number you want to forward your line to,
5. Press END.

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To un-forward the handset, use the following steps:
1. Press START on the handset,
2. Press LINE, then 0,
3. Press FCN, then 5,
4. Press FCN, then 5,
5. Press END.

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Extension Assignments Worksheet
Shelf: _______ Interface Module: _______
Handset # Ext. # Name Interface Module
Circuit # Comment Handset
Serial #
Handset 1 1
Handset 2 2
Handset 3 3
Handset 4 4
Handset 5 5
Handset 6 6
Handset 7 7
Handset 8 8
Handset 9 9
Handset 10 10
Handset 11 11
Handset 12 12
Handset 13 13
Handset 14 14
Handset 15 15
Handset 16 16
3