POSIFLEX XT-3817 User manual

Package Contents
17” fanless touch terminal with
Gen 7E or Gen 8E base stand (x 1)
Power adapter (x 1)
Power cord (x 1)
User manual (x 1)
Recovery DVD or Information
DVD (x 1)
Product Features
Intel Bay Trail-D J1900 2.0G CPU, Quad Core, 2MB Cache
DDR3L SO-DIMM slot x 1, max 8GB
True Flat PCAP touch with 10 points multi-touch
Support Windows 7, POSReady 7, Win 8.1 Industry, Linux per request
Gen 7E or optional Gen 8E foldable base (U.S. Patent #9004436)
16780903010 Ver. Original
http://www.posiflex.com
XT-3817
Fanless Touch Terminal
User Manual
1

Views of the XT-3817 with Gen 7E Base Stand
Front View
Rear View
Side View
XT-3817
P-Cap Touch Panel
Cable Cover
Neck Cover
Cable Exit
HDD Cover
Power Button
Brightness Adjustment Button
＋
Brightness Adjustment Button －
I/O Compartment
Cover
Cable Arrangement
Cover
LED indicator
Gen 7E Base Stand
2

Bottom View
Views of the XT-3817 with Gen 8E Base Stand
Front View
Rear View
XT-3817
P-Cap Touch Panel
Cable Holder
HDD Cover
Rubber Feet with Fixing Screw
Rubber Feet with Fixing Screw
Cable Exit
I/O Compartment
Cover
Cable Arrangement
Cover
Cable Cover
Neck Cover
Cable Exit
LED indicator
Gen 8E Base Stand
3

Side View
Bottom View
View of I/O Interface of XT-3817
Rubber Feet with Fixing Screw
USB Ports
DB9 COM Ports
VGA Port
CR Port
LAN Ports
12V BAT Port
DC IN
Power
Connector
Rubber Feet with Fixing Screw
UPS Battery
Compartment
Power Button
Brightness Adjustment Button
＋
Brightness Adjustment Button －
Power Adapter
Compartment
PoweredUSB
Compartment
4

Positioning your POS for a Perfect Viewing Angle
The adjustable base stands designed for XT-3817 come in two models,
Gen 7E/8E, and allow you to determine an ideal position for your terminal
using its unique tilt adjustment mechanism. As the below figures suggest, both
Gen 7E and Gen 8E base stands provide three standard positioning solutions
for your terminal: flat folded mode, low profile mode, and full extended mode.
XT-3817 with Gen 7E Stand Base
Flat folded mode
Low profile mode
Full extended mode
XT-3817 with Gen 8E Stand Base
Flat folded mode
Low profile mode
Full extended mode
In general, XT-3817 will be set up beforehand in flat folded mode before
packaged into the box for shipping. After it is unpacked, you may re-adjust the
terminal in either low profile mode or full extended mode according to your
situation. Below will provide instructions on how to adjust the specific base
stand connected to the POS system among different positioning modes. As a
reminder, please be careful not to touch the LCD panel while setting up the tilt
angle.
5

XT-3817 with Gen 7E Base Stand
1. Please refer to the following instructions on
how to switch among different positioning
modes to find an ideal viewing angle for XT-
3817 with Gen 7E base stand.Unpack XT-
3817, which is supposed to be set in flat folded
mode, out of the package box and then lay
your POS system on a flat surface.
2. Steady the base stand with one hand, and then
tilt the screen downwards.
3. Position your terminal in Full Extended mode.
3.1 After grabbing the bottom edge of the screen with your hand, gently
move the screen upward until the screen is locked into place with a
click sound.
3.2 Tilt the screen up or down to your desired
angle. Please do not press on the LCD panel
while setting up the tilt angle.
6

4. Restore your terminal to Flat Folded mode from Full Extended mode.
4.1 Tilt your screen in a horizontal position.
4.2 Remove the cable cover from the base stand.
4.3 Support the screen with one hand holding onto its bottom edge. While
pulling the lever backwards, move the display downwards until the lever
is lifted off the hook as shown in the figure
4.4 Push the cable cover back.
4.5 Tile the screen again to the horizontal
position.
Hook
Lever
7

5. Position the terminal in Low Profile mode.
5.1 Follow Step 4 to set up the termimal in Flat
Folded mode.
5.2 With on hand holding the base, tilt the
screen all the way down
5.3 To tilt screen up or down to your desired
angle, please be advised to keep the base
stand steady with one hand to do so. Do
NOT press on the LCD panel while setting
up the tilt angle.
XT-3817 with Gen 8E Base Stand
Please refer to the following instructions on how to switch among different
positioning modes to find an ideal viewing angle for XT-3817 with
Gen 8E base stand.
1. Unpack XT-3817, which is supposed to be set
in flat folded mode, out of the package box and
then lay your POS system on a flat surface.
2. While steadying the terminal with your hand
holding onto the base stand, tilt the screen
down.
8

3. Push the cable cover outwards to remove it
from the base stand.
4. Position your terminal in Full Extended mode.
4.1 Support the screen with one hand holding onto its bottom edge. Then,
while pulling the lever backwards, move the display upwards until the
lever is snapped into the lower hook to raise the screen as shown in
the below figure.
4.2 Push the cable cover back.
4.3 Tilt the screen up or down to your desired
angle. Please do not press on the LCD panel
while setting up the tilt angle.
Lower
hook
Lever
9

5. Position the terminal in Low Profile mode.
5.1 Properly Tile the screen up or down to make sure the cable cover
could be removed easily. Then, release the cable cover from the
base.
5.2 Support the screen with one hand holding onto its bottom edge.
Then, while pulling the lever backwards, move the display upwards
or downwards until the lever is snapped into the upper hook to lower
the screen as shown in the below figure.
5.3 Push the cable cover back.
5.4 Tilt the screen up or down to your desired
angle. Please do not press on the LCD panel
while setting up the tilt angle.
Lever
Upper
hook
10

6. Return the terminal back to Flat Folded mode.
6.1 While steadying your terminal with your hand holding onto the base
stand, tilt your screen up. Then, make sure the cable cover is
removed from the base stand.
6.2 Support the screen with one hand holding onto its bottom edge.
While pulling the lever backwards, release the lever back to the
point above the upper hook as shown in the figure.
6.3 Push the cable cover back.
6.4 Tilt the screen to the horizontal position.
Lever
11

Routing and Arranging Cables
Gen 7E/8E fordable bases feature the specially-designed cable management to
help you well organize the cords whenever you need to connect peripheral
devices to XT-3817. The following provides some useful cable-routing
instructions required to manage your cables. XT-3817 with Gen 7E base will
be used to demonstrate the basic routing rules for your reference. .
For Gen 7E/8E Base Stand
1. Lay the terminal with its rear facing towards you
and tilt the screen all the way down.
2. Remove the cable cover.
3. Pull outwards the locking levers with your
forefingers and then remove the cover in the
direction shown by the arrow.
4. Place the terminal with the rear facing towards
you. After tilting the screen to the horizontal
positon, route the cable along the cable passage
and through the cable exit.
5. Remove the cover for bottom I/O compartment.
Cable Exit
12

6. Tilt the terminal up enough to have the bottom I/O plate towards you.
Remove the cable arrangement cover by pushing it up in the direction
shown by the arrow.
7. Properly insert the cable into the correct port on
the bottom I/O plate. In the example, the cord is
connected to the DC IN power connector.
8. Neatly arrange your cable. Then, make sure the
cord can be held into place and passed through
the cable exit after sliding back the cable
arrangement cover.
9. Place back the cover to close the bottom I/O
compartment.
10. Have the screen tilt all the way down, and then
push the base stand cover back into place.
11. Place the cable cover back.
Cable Exit
Cable Arrangement Cover
13

12. Make sure the cable could be pulled out of the cable exit from the
bottom of the base.
Gen 7E base
Gen 8E base
Installing Optional Upgrade Kits and Peripherals
XT-3817 is an expandable model which allows you to upgrade its own
capacity by additionally installing multiple peripheral devices, such as
magnetic stripe reader (MSR), LCD monitor and cash drawer, according to
your preference. The following will give you installation instructions on how
to expand on your current POS system with these optional upgrade kits. Before
proceeding with the installation of peripherals, please make sure the POS
system is completely shut down to prevent damage.
Installing UPS Battery to Gen 8E Base Stand
UPS battery compartment can be found at
the bottom of Gen 8E base stands as shown
in the figure. Please be advised that the
installation of UPS battery should be
conducted by a technician according to the
user manual specific to UPS battery.
Installing PoweredUSB to Gen 8E Base Stand
The middle compartment at the bottom of
Gen 8E base is designed to install
PoweredUSB. However, the installation of
PoweredUSB is required to be conducted
properly and accurately, so please contact
your service provider for help. The detailed
installation guide will be provided in the
relevant technical manual.
Installing Power Adapter to Gen 8E Base Stand
Two forms of power adapter, 80W and 150W, are available to provide
stable power which your terminal needs to be operated normally. In most
cases 80W power supply will suffice, but 150W one must be used when
the terminal is equipped with an optional PoweredUSB.
14

Please go through the below steps to install the power adapter into Gen
8E base stand. If the power adapter is already installed to Gen 8E base
stand, you may skip this section
1. Lay your POS terminal on a flat surface
with its bottom facing towards you.
2. Put AC power adapter into the power adapter compartment.
For 150W power adapter, take the power
adapter with rubber feet towards you and
its power jack facing up. First place the
bottom side of the power adapter into the
bottom of the power adapter compartment,
and then push it down into place.
For 80W power adapter, while holding the adapter with its rubber
feet towards you and its power jack facing up, slide the adapter into the
bracket (1). Make sure that the bracket along with the power adapter is
well inserted into the bracket slot on the right (2), and then align the
bracket with two screw holes on the left (3).
(1)
(2)
(3)
15

3. Properly secure the bracket for power adapter.
For 150W power adapter, after pushing
the power adapter up to the top, place two
brackets separately on the top and bottom
sides of the power adapter compartment as
shown in the figure, and then fasten them
with four fixing screws.
For 80W power adapter, fix the bracket
using two screws.
4. Before threading the cable through the cable exit, loosen two fixing
screws for the bracket of the PoweredUSB compartment. Then, slide
the bracket in the direction shown by the arrow to remove the bracket.
Bracket for 150W Power
Adaptor
Bracket for
80W Power
Adaptor
16

5. Pass the cable of the power adapter
through the cable exit and then connect
it to the port on the I/O plate of your
POS system. (Please refer to Routing
and Arranging Cables section to thread
the cable, according to the model of
your base stand.)
6. Neatly thread the cord along the bottom edge of the PoweredUSB
compartment (1), and then use the cable tie to hold the extra cable (2)
as shown in the figure.
150W Power Adapter
80W Power Adapter
7. Place back the PoweredUSB
compartment bracket into place, and
then secure it using two fixing screws.
8. Lay the POS terminal on a flat surface
with its rear facing towards you. Then,
connect the female end of power cord to
the power adapter and the other end to
the electrical outlet.
Cable Exit
(1)
(2)
Cable tie
(1)
(2)
Cable tie
17

9. To hold the power cord into place, attach the screw hole of power
adapter holder to the hole at the bottom of Gen 8 base stand, and
then use a fixing screw to secure the bracket.
Installing Side Mount Upgrade Kits
Located at left side on the back of your
LCD panel, side mount compartment is
mainly used for installation of side-
mounted equipment, such as magnetic
stripe reader. For detailed installation
instructions, please refer to the user
manual specific to the device which you
intend to mount onto the terminal.
Installing Rear Top Mount Upgrade Kits
Rear top mount upgrade kits, including
customer pole displays and monitors, have
to be mounted onto the top side on the rear
of your POS terminal as shown in the
figure. As for the installation instructions
along with the individual cable
arrangement for the specific stand base,
please be advised to read the user manual
specific to the device you intend to install.
Installing Wall Mount Kits
The wall mount kits enable you to mount your POS terminal onto the
wall as an alternative. For detailed installation instructions, please be
advised to refer to the user manual specific to wall mount kits.
Installing an Operating System
You are highly advised not to install an operating system on XT-3817 without
professional instructions. Not only might the careless handling during
installation cause irreversible damage to your machine, but also the improper
installation likely leads to system malfunction or failure. Please contact with
your dealers about the issues of operating system installation.
Power Adapter
Holder
18

Performing System Recovery
For XT-3817 model with preloaded operating systems, Recovery DVD which
includes useful utilities will be provided in the package to assist you in
efficiently restoring or repairing your damaged system. However, you are not
encouraged to recover your system without the help of system integrators.
Please be advised to contact your service center for further assistance with
system recovery.
Operation Environment
To prevent XT-3817 from overheating, it is suggested to position your
terminal in a well-ventilated working environment. In doing so, please be
advised to keep the POS terminal at least 25mm away from other devices to
ensure the machine is properly cooled down and functioning normally.
Powering ON/OFF the XT-3817
Power ON the XT-3817
Press down the power button for at least 3 seconds to
power on the POS.
Power OFF the XT-3817
In most cases, press the power button of the POS to
power the system off. If the terminal fails to turn off
the machine for unknown reasons, please be advised
to hold the power button more than 10 seconds to
force a shutdown of the system.
Status LED Indicator
LED status indicator, which is located at the bottom edge of the LCD panel, is
mainly responsible for notifying users of the current system status by emitting
various LED signals. In the chart provided below, it describes all the possible
LED status as a quick reference.
LED Status
System
status
AC power
supply
UPS Battery
Description
Off
OFF
OFF
Without battery
System power OFF
Off
OFF
OFF
With battery
System power OFF
Green
OFF
ON
With/without battery.
System standby
Blue
ON
ON
With/without battery
System power ON
Blinking blue
ON
OFF
With battery
System running on
UPS battery
Blinking green
ON
OFF
With battery
UPS battery low
Power
Button
19

Specifications
XT-3817
CPU
Intel Bay Trail-D J1900 2.0G CPU, Quad Core, 2M
Cache
System Memory
DDR3L 1333 FSB, SO-DIMM socket x 1, max. 8GB
Storage Device
SATA Storage x 2
Power Supply
12V / 80W
OS Support
Windows 7 / POSReady 7 / Windows Embedded 8.1
Industry / Linux per request
LCD Display
17" TFT LCD
LCD Resolution
1280 x 1024
Touch Sensor
PCT touch
Touch Controller
USB interface
Serial Port
4, DB9 x 4
Parallel Port
Optional, proprietary port connector inside service
window
Standard USB Port
8, USB3.0 x 1+ USB2.0 x7
Powered USB
Optional,
PU-480：24V x 1 + 5V x 8 via Gen 8E base
PU-490
：
24V x 1 + 12V x 3 via Gen 8E base
LAN Port
10 / 100 / 1000 Mb x 2
VGA Port
VGA x 1, D-SUB 15 pin with 12V support for
Posiflex monitors
CR Port
1, 2 CR control
UPS Port
Yes, optional 2300mAh / 12V Battery
Audio Port
Internal 2W speaker x 1
Extension Slot
mini-PCIe slot x 1
Built-in WIFI
Optional, mini-PCIe WIFI module
Power Indicator
LED
Power ON/Standby, bi-color LED indicators
Ethernet link LED on Ethernet connector
Dimension
404 x 337 x 54 (W x H x D in mm)
Weight
6.2 (N. W. in kg)
Operating
Condition
0°C - 40°C, 20%RH - 90%RH (Equipped with HDD);
0°C - 50°C, 20%RH - 90%RH (Equipped with SSD)
Storage Condition
-20°C - 70°C, 10%RH - 90%RH
20