PRC-Saltillo ViaPro11.2 User manual

19076
Version 2.00
Via®Pro / Via Mini User's Guide
Dialogue®AAC English Edition
Via Pro
Model ViaPro11.2
Via Mini
Model ViaMini8.1

Via Pro/Via Mini User’s Guide: Dialogue AAC 2
Copyright and Trademark Information
©2020-2023PRC-Saltillo. Non-commercial reprint rights for clinical or personal use granted with inclusion ofcopyright notice. Commercial use prohibited; may not be
used for resale. Contact PRC-Saltillo for questions regarding permissible uses.
AAC Coaching Corner™, AAC Language Lab®, AAC Learning Journey™, Accent®, AeroSwitch®, AeroText™, ChatEditor™, ChatFusion™, ChatPoint™, ChatSMS®,
ChatWrap®, CoreScanner™, Dialogue®, Empower®,Engage®, Essence®, Freedom Switch™, iSharePRC®, LAMP™, LAMP Words for Life®, Look®, Minspeak®,
NovaChat®, NuEye®, NuPoint®, NuVoice®, PASS™, PRiO®, Realize Language™, Semantic Compaction®, Timocco-on-Accent™, TouchChat®, UNIDAD®, Unity®, Via®,
VersaChat™, VersaSpeaker™, VersaWrap™, and VocabPC™ are trademarks ofPRC-Saltillo.
AirDrop®, App Store®, Apple®, Apple Books®, FaceTime®, Guided Access®, iCloud®, iPad®, iPad Air®, iPad mini®, iPadOS®, iPad Pro®, iPhone®, iPod®, iTunes®,
Lightning®, Mac®, Macintosh®, Safari®, Siri®, TouchID®, and TrueDepth® are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
Acapela Group® and my-own-voice™ are trademarks ofAcapela Group. Acapela Group, Copyright 2022.All rights reserved. Used with permission. The Acapela text
to speech technology and the synthetic voices contained in this software are included free of charge for the usage by the end user but may be used solely for
communication purposes and may notbe sold, copied or otherwise exploited for any type ofprofit.
The Bluetooth®word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and anyuse of such marks byPRC-Saltillo is underlicense.
Dropbox® isa registered trademark ofDropbox, Inc.
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iOS® is a trademark orregistered trademark ofCisco inthe U.S. and other countries and is used under license.
Microsoft® and Windows® are either registered trademarks or trademarks ofMicrosoft Corporation inthe United States and/or other countries.
PCS® is a trademark ofTobii Dynavox LLC. All rights reserved. Used with permission.
The symbols used in this work are owned by n2y, LLC. Used with permission under license. © 2022.
VocaliD™ isa trademark ofVocaliD, Inc.
The Voice Keeper and Almagu voices are intellectual property ofAlmagu.
Wi-Fi® isa registered trademark ofWi-Fi Alliance.
WordPower® is a trademark ofInman Innovations, Inc.© 2001-2022;All rights reserved. Used with permission.
Contact Information
Manufacturer EU Authorised Representative EU Importer
Prentke Romich Company
1022 Heyl Rd
Wooster, OH 44691
USA
Tel.: [phone] · [phone]
Fax: [phone]
Email: [e-mail]
Web: www.prc-saltillo.com/
Prentke Romich GmbH
Karthäuserstr. 3
D-34117 Kassel
Germany
Tel.: [phone]
Fax: [phone]
Email: [e-mail]
Web : www.prentke-romich.de/
Prentke Romich GmbH
Karthäuserstr. 3
D-34117 Kassel
Germany
Tel.: [phone]
Fax: [phone]
Email: [e-mail]
Web : www.prentke-romich.de/
UK Responsible Person and Importer Authorised Representative in Australia
Liberator Ltd
“Whitegates”, 25-27 High Street
Swinstead, Lincolnshire NG33 4PA
UK
Tel.: [phone]
Fax: [phone]
Email: [e-mail]
Web: www.liberator.co.uk/
Liberator Pty Ltd
Level 4, 2-4 Holden Street, Ashfield,
NSW, 2131
Australia
Tel: [phone]
Fax: [phone]
Email: [e-mail]
Web: www.liberator.net.au/
Document Version / Software Version
19076 Version 2.00 · 12/02/2022 / Software version 2.40
Applies to models ViaPro11.2 and ViaMini8.1 with the Dialogue AAC app
To view or download the latest version of this manual, please visit https://saltillo.com/support/downloads.

Via Pro/Via Mini User’s Guide: Dialogue AAC 3
Contents
Introduction........................................................................................................................................................... 7
Safety Information: Via Pro and Via Mini............................................................................................................... 8
Identifying Via Pro Features................................................................................................................................. 10
Identifying Via Mini Features............................................................................................................................... 12
Charging the Device and Amplifier....................................................................................................................... 14
Non-Dedicated Devices: Turning the Device On and Off ...................................................................................... 16
Turning the Amplifier On and Off......................................................................................................................... 17
Adjusting the Volume and Muting Sounds........................................................................................................... 18
Using the Touchscreen......................................................................................................................................... 18
Positioning the Stand........................................................................................................................................... 19
Removing the Handle .......................................................................................................................................... 20
Attaching a Wheelchair Mounting Plate .............................................................................................................. 21
Changing the Colored Wrap on a Via Pro Device.................................................................................................. 22
Changing the Colored Wrap on a Via Mini Device ................................................................................................ 23
Attaching a Strap ................................................................................................................................................. 25
Cleaning and Disinfecting the Device ................................................................................................................... 26
Routine Cleaning and Disinfecting ..........................................................................................................................26
Disinfecting the Device and Accessories for Multiple Users ...................................................................................27
Using the Dialogue AAC App................................................................................................................................ 28
Safety Information: Dialogue AAC App ...................................................................................................................28
Agreeing to the End User License Agreement.........................................................................................................29
Finding the App Version ..........................................................................................................................................29
Working with Dialogue App Menus ........................................................................................................................29
Working with Vocabulary Files ................................................................................................................................30
Loading a Vocabulary File ...................................................................................................................................30
Copying a Vocabulary File ...................................................................................................................................31
Creating a New Blank Vocabulary File ................................................................................................................31
Deleting a Customized Vocabulary File...............................................................................................................32
Backing up a Customized Vocabulary File using iTunes®.....................................................................................33
Backing up a Customized Vocabulary File using AirDrop®, Google Drive™, or Email ...........................................34
Backing up a Customized Vocabulary File using Dropbox®.................................................................................34
Exporting Vocabulary Files to a USB-C Drive from Your Device..........................................................................35
Importing a Vocabulary File from a USB Drive to Your Device ...........................................................................36
Importing Multiple Vocabulary Files from a USB Drive to Your Device ..............................................................36
Choosing a Voice .....................................................................................................................................................37
Adjusting the Voice .............................................................................................................................................38
Adding Voices in Additional Languages ..............................................................................................................39
Deleting a Voice Language ..................................................................................................................................41
Creating Your Voice with Voice Keeper ..............................................................................................................43
Changing How a Word is Pronounced by a Voice ...............................................................................................44
Activating Edit Mode...............................................................................................................................................45

Via Pro/Via Mini User’s Guide: Dialogue AAC 4
Working with Buttons .............................................................................................................................................46
Storing Text on a Button .....................................................................................................................................46
Editing a Button ..................................................................................................................................................47
Changing a Button Label or Message..................................................................................................................47
Changing the Pronunciation of a Word in a Button Message.............................................................................48
Inserting Special Characters in Text ....................................................................................................................49
Adding or Changing a Button Action...................................................................................................................50
Removing or Changing the Order of Actions ......................................................................................................50
Storing Text on a Button using a Button Action..................................................................................................51
Available Button Actions.....................................................................................................................................52
Adding an Image to a Button: Enter a Label and Browse ...................................................................................55
Adding an Image to a Button: Search .................................................................................................................56
Adding an Image to a Button: Select Categories.................................................................................................56
Adding an Image to a Button: Import .................................................................................................................57
Adding an Image to a Button: Take a Picture......................................................................................................58
Creating a Camera Button...................................................................................................................................59
Resizing a Button.................................................................................................................................................60
Changing a Button Style......................................................................................................................................60
Changing a Button’s Basic Colors ........................................................................................................................60
Customizing a Button’s Colors ............................................................................................................................61
Creating a Button to Link to a Page.....................................................................................................................62
Creating a Volume Control Button......................................................................................................................63
Creating a Battery Status Button ........................................................................................................................63
Creating a Button to Show the Date and/or Time ..............................................................................................63
Copying and Pasting a Button .............................................................................................................................64
Copying and Pasting the Same Button................................................................................................................65
Copying and Pasting a Button Style ....................................................................................................................65
Moving a Button .................................................................................................................................................66
Hiding a Button ...................................................................................................................................................66
Hiding or Showing Multiple Buttons at Once......................................................................................................67
Changing Button Timing......................................................................................................................................67
Using, Hiding, and Showing Button Navigation Arrows ......................................................................................68
Adding Extra Space around Buttons ...................................................................................................................69
Working with Pages.................................................................................................................................................70
Renaming a Page.................................................................................................................................................70
Duplicating a Page...............................................................................................................................................70
Loading Another Page.........................................................................................................................................70
Creating a New Page ...........................................................................................................................................71
Creating a New Page from a Navigate Action .....................................................................................................72
Copying a Page from a Different Vocabulary File ...............................................................................................73
Adding a Gesture to a Page.................................................................................................................................74
Overriding the Background Color of a Page........................................................................................................74
Editing an Abbreviation Expansion..........................................................................................................................75
Searching for a Word using Word Finder................................................................................................................75
Creating a Whiteboard Page ...................................................................................................................................76

Via Pro/Via Mini User’s Guide: Dialogue AAC 5
Enlarging Text in the Speech Display Bar ................................................................................................................78
Changing Text Size or Number of Lines in the SDB .............................................................................................78
Creating a Tap Action ..........................................................................................................................................78
Highlighting Words as They are Spoken in the SDB ................................................................................................79
Highlighting Words as They are Spoken during a Telephony Call ...........................................................................81
Setting up Switch Scanning in the Dialogue App.....................................................................................................82
Setting up One or Two Switches .........................................................................................................................82
Using the Scanning Settings ................................................................................................................................83
Using Auto-Scan ..................................................................................................................................................83
Selecting the Scan Pattern ..................................................................................................................................83
Including the Speech Display Bar (SDB) in Scans ................................................................................................84
Configuring Empty Cells Scans ............................................................................................................................84
Setting Scan Timing .............................................................................................................................................84
Configuring Re-scans...........................................................................................................................................84
Turning on Auto Restart......................................................................................................................................84
Setting Auditory Scan..........................................................................................................................................84
Choosing and Adjusting a Prompt Voice .............................................................................................................84
Setting up a Button to Play a Video ..................................................................................................................... 85
Setting up a Button to Play a YouTube™ Video.................................................................................................... 86
Setting up a Button to Open an App .......................................................................................................................87
Blocking and Restoring Access to the Editing Menus..............................................................................................88
Working with Profiles ..............................................................................................................................................89
Creating and Saving a Profile ..............................................................................................................................89
Loading a Profile by Navigating Menus...............................................................................................................89
Loading a Profile by Tapping a Button ................................................................................................................89
Renaming or Deleting a Profile ...........................................................................................................................90
Modifying a Profile..............................................................................................................................................90
Changing Dialogue App Settings..............................................................................................................................91
Updating the Dialogue App Software......................................................................................................................95
Analyzing Language Development ..........................................................................................................................96
Using the Realize Language Website ..................................................................................................................96
Turning on Data Logging from Your Device ........................................................................................................97
Creating a Privacy Password ...............................................................................................................................97
Manually Uploading Data for Analysis ................................................................................................................97
Clearing Usage Data ............................................................................................................................................98
Changing or Removing Your Privacy Password...................................................................................................98
Adding a Webhook Event to a Button.....................................................................................................................99
Terms Used in This Section .................................................................................................................................99
Adding a Webhook Event..................................................................................................................................100
Non-Dedicated Devices: Viewing Dialogue and Another App Side-by-Side ..........................................................101
Telephony: Using the Dialogue App to Make Phone Calls ....................................................................................102
Backing up Your Device .........................................................................................................................................104
Restoring Your Device ...........................................................................................................................................104

Via Pro/Via Mini User’s Guide: Dialogue AAC 6
Appendix A: Advanced Grammar Features ........................................................................................................ 104
Creating a Grammar Button ..................................................................................................................................104
Identifying Parts of Speech....................................................................................................................................105
Creating a Grammar Rule Button ..........................................................................................................................106
Using Your Grammar Rule Button .........................................................................................................................107
Clearing a Grammar Rule ......................................................................................................................................107
Appendix B: Setting up and Using Head Tracking............................................................................................... 108
Setting up Head Tracking ......................................................................................................................................108
Turning Head Tracking On or Off...........................................................................................................................108
Positioning the User ..............................................................................................................................................108
Adjusting Head Tracking Settings..........................................................................................................................108
Available Settings ..................................................................................................................................................109
Head Tracking Tips ................................................................................................................................................113
Troubleshooting Head Tracking ............................................................................................................................113
Appendix C: Using Message Banking.................................................................................................................. 114
Accessing a Message Banking Website .................................................................................................................114
Importing Message Banking Messages .................................................................................................................114
Appendix D: Compliance Information................................................................................................................ 115

Via Pro/Via Mini User’s Guide: Dialogue AAC 7
Introduction
Via® Pro and Via Mini are electronic speech generating devices that augment communication for an
individual with speech/language impairment. Each device and its language programs give the user the
power to initiate conversation, seek information, state opinions, and share feelings. The wrap and shell
provide protection while the Bluetooth® amplifier and speakers increase audio output.
Each device can be accessed by direct selection by making physical contact with the display (for
example, fingers); direct selection aided by mechanical aids (for example, a stylus or head-pointer); or
indirect selection using a variety of switches that enable scanning access. The head tracking feature
allows individuals who are unable to use their hands to alternatively use small head movements to control
where the pointer moves on the screen. The front camera in the device translates these head
movements into pointer movements and activations/selections on the screen. Each device can be hand-
held, placed on a flat surface, used with a table stand, or mounted to a wheelchair.
This user’s guide offers step-by-step instructions for setting up and using your Via Pro or Via Mini device.
For Via Pro and Via Mini product operational or technical support:
If you need assistance in setting up, using, or maintaining your Via Pro or Via Mini device or if you
experience problems, please contact us by phone or email.
Phone: [phone] Email: se[email protected]
For Realize Language™ website support:
[email protected]
If you have a dedicated device:
A dedicated Via Pro device or dedicated Via Mini device is set up for communication only. Your funding
source requires that your device be locked when shipped. Guided Access® is turned on, other restrictions
are in place, and you will not have access to apps. If you wish to enable additional features, please contact
Saltillo Sales.

Via Pro/Via Mini User’s Guide: Dialogue AAC 8
Safety Information: Via Pro and Via Mini
Emergencies
This device is not intended to be an emergency call device or sole communication aid.
Cleaning, Maintaining, and Servicing
Do not attempt to service or maintain the device while it is in use. Disconnect the charger and turn off the device before cleaning or
disinfecting the device.
If your device or an accessory is damaged, call Service for assistance. Do not attempt to make repairs yourself.
Accessories
Do not use accessories, detachable parts, or materials not described in this manual.
Do not use accessories, detachable parts, or materials in any other way than described in this manual.
Mounting and Positioning
Any mounts used, including switch mounts, should be fitted by a qualified person. Failure to install the mounting system according
to the manufacturer's instructions may result in an injury to the user. Be certain that the user’s view is not obstructed by the
mounting.
Analysis of positioning by a qualified person is required to prevent repetitive stress injuries to the user.
Use your device and phone safely while texting. Do not text while performing another task or activity. See the phone manufacturer's
manual for safe mounting and placement.
Vision and Hearing
The communication partner should ensure that the user takes frequent breaks to avoid eye strain.
Consult your vision care provider about device positioning considerations for the user.
Excessive volume or sound pressure level when using earphones or headphones can cause hearing loss over extended periods of
time. Set the volume at a low level and increase it only enough that you can hear comfortably.
Ports and Connectors
Keep the device ports and mating cable connectors clean so that they make the best possible contact and are able to maximize the
service life of your device. Dirty cable connectors will transfer the contaminate to the mating connector on the device and may
degrade performance.
If your device has been exposed to water, the USB port must be completely dry before a USB cable is inserted into it. To remove
moisture from the USB port, shake the device several times with the USB port facing downward, and then use a microfiber cloth to
wipe the device dry. You should then check the USB port area again. If moisture is still visible in the USB port, repeat the shaking and
drying procedure.
Do not try to force a connector into a port. Be sure you are inserting the connector into the correct port and that you have the
connector turned so that it matches the orientation of the port.
Small Parts, Cords, Cables, and Straps
Cords, cables, and straps are potential entanglement or strangulation hazards. Please consider this prior to placing these items with
device users.
On a regular basis, visually inspect cables, cords, and connectors for damage or wear, especially where they are subject to extra
stress. Cables and cords can become frayed or damaged from heavy use or with age. For example, a frayed cable could cause a
battery charger/power adapter to short-circuit, posing a hazard to the user. If any cable, cord, or connector is damaged or worn, call
Service for a replacement.
When unplugging a cable or cord, grasp the connector instead of the cable or cord itself to avoid damage or wear.
Always use cables, whether for charging or transferring vocabulary files, according to the instructions in this manual.
Small parts could present a choking or other hazard.
If the stand is removed, it becomes a potential hazard for choking or for poking the eye. Store it in a safe location.
The USB flash drive could be a choking hazard. Store it in a safe location when not in use.
The stylus is a potential hazard for poking an eye.

Via Pro/Via Mini User’s Guide: Dialogue AAC 9
Screen
Do not use the device if the screen is cracked or broken.
Do not remove the screen protector from the device. The screen protector protects the device user from any glass shards in case of
screen breakage.
Interference
When operating this device in a medical environment, do not use with any product that is not medically approved. Follow all rules
for appropriate wireless device use.
Do not use this device close to sources of RF/RFID radiation or you may encounter interference. Move away, if possible, from the
source of the interference.
Water
If your device has been exposed to water, the USB port must be completely dry before a USB cable is inserted into it. To remove moisture
from the USB port, shake the device several times with the USB port facing downward, and then use a microfiber cloth to wipe the device
dry. You should then check the USB port area again. If moisture is still visible in the USB port, repeat the shaking and drying procedure.
Your device is intended for use in normal communication situations. It is not waterproof. Do not spray or splash liquid directly on the
device and use extreme caution when using it around water. As with most electronic devices, you should never use the device when
you are actually in the water (for example, a pool or bath).
Batteries and Charging
Use only the battery charger provided with your device.
Amplifier batteries and tablet batteries are not replaceable by the customer.
Do not place the device where it is difficult to operate or difficult to disconnect from the charger.
Always follow the instructions in this manual when charging your device.
Do not insert any object into the charging port. This can result in damage to the port.
To avoid electric shock and damage to your device, do not charge the device while it is wet or in an area where it could get wet. Do
not handle the device, charger, or cords with wet hands.
Locate the device in a safe, dry location while charging. Do not charge the device outdoors.
Keep the charger away from water and do not allow water or any other liquid to be spilled on it.
The battery charger country plug adapters could be choking hazards when not attached to the charger. Store the adapter that is not
currently in use in a safe location.
If the charger, cable, or cord is damaged, call Service for a replacement.
Heat
Do not place the device in an appliance such as a microwave or oven, near an open flame, or on or near a source of heat such as a
stove or heater.
Do not leave the device in a hot vehicle for a prolonged period.
Oxygen-Rich Environment
Do not take the device into an oxygen-rich environment (operating room, oxygen tent, etc.).
Touching the Surface
While the device is charging, touching the surface of the device with broken skin may aggravate a wound.
While the device is charging, infants or high-risk groups should not touch the surface of the device if there is a chance of burning the skin.
Head Tracking
Some people may experience a certain amount of fatigue when first getting used to head tracking. If the user experiences fatigue,
start off slowly, take frequent breaks, and limit the length of head tracking sessions to the user’s comfort level.
Implantable Medical Devices
A minimum of six (6) inches should be maintained between a handheld wireless mobile device and an implantable medical device, such as a
pacemaker, implantable cardioverter defibrillator, vagus nerve stimulator, shunt, or stent, to avoid potential magnetic interference with the
medical device. Persons who have such devices:
•Should ALWAYS keep the mobile device a minimum of six (6) inches from their implantable medical device;
•Should not carry the mobile device in a breast pocket;
•Should move the mobile device away from themselves immediately if there is any reason to suspect that it is interfering with the
implantable medical device;
•Should read and follow the directions from the manufacturer of the implantable medical device. If you have any questions about
using your wireless mobile device with an implantable medical device, consult your health care provider.

Via Pro/Via Mini User’s Guide: Dialogue AAC 10
Identifying Via Pro Features
Via Pro Rear View
1 Handle 6 Wheelchair mounting plate holes
2 Volume buttons 7 Stand
3 Rear camera 8 Amplifier reset button
4 Sleep/wake button 9 Strap holders
5 Amplifier speakers 10 Colored wrap
1
5
2
4
7
6
10
5
9
8
9
9
9
3

Via Pro/Via Mini User’s Guide: Dialogue AAC 11
Via Pro Front View
1 Handle 4 Touchscreen
2 Colored wrap 5 Sleep/wake button
3 Frame* 6 Volume buttons
* Attach a keyguard or TouchGuide
Via Pro Side View
1 Charging LED (amber) 4 Headset jack
2 Switch jack A 5 Amplifier LED (blue)
3 Switch jack B 6 Device charging port
1
4
3
2
6
5
1
2
3
4
6
5

Via Pro/Via Mini User’s Guide: Dialogue AAC 12
Identifying Via Mini Features
Via Mini Front View
1 Handle 4 Touchscreen
2 Colored wrap 5 Sleep/wake button
3 Attachment points for a
keyguard or TouchGuide
6 Volume buttons
7 Strap holders
1
4
3
6
2
5
3
7
7
7
7

Via Pro/Via Mini User’s Guide: Dialogue AAC 13
Via Mini Rear View
1 Handle 6 Wheelchair mounting plate holes
2 Sleep/wake button 7 Stand
3 Volume buttons 8 Amplifier reset button
4 Rear camera 9 Strap holders
5 Amplifier speakers 10 Colored wrap
Via Mini Side View
1 Charging port 4 Switch jack B
2 Charging LED (amber) 5 Headset jack
3 Switch jack A 6 Amplifier LED (blue)
1
5
3
2
7
6
10
5
9
8
9
9
9
4
1
2
3
4
5
6

Via Pro/Via Mini User’s Guide: Dialogue AAC 14
Charging the Device and Amplifier
Connecting the Charger
You received a battery charger with your device. One end of the charger plugs into a wall outlet—a
surge protector is recommended. The other end has a USB-C connector, allowing you to charge the
device and amplifier at the same time.
Use only the battery charger provided with your device.
Cords and cables are potential entanglement or strangulation hazards. Please consider this prior to placing these items
with device users.
On a regular basis, visually inspect cables, cords, and connectors for damage or wear, especially where they are subject
to extra stress. Cables and cords can become frayed or damaged from heavy use or with age. For example, a frayed cable
could cause a battery charger/power adapter to short-circuit, posing a hazard to the user. If any cable, cord, or
connector is damaged or worn, call Service for a replacement.
Locate the device in a safe location while charging.
Batteries are not replaceable by the customer.
To charge the device and amplifier:
Hint: We suggest charging the system each night.
1. Plug the charger’s USB-C cable into the device charging port.
2. Plug the other end of the charger into a wall outlet or surge protector.
3. The amber light next to the charging port will flash during charging and remain on when the
amplifier is fully charged.
When the device and amplifier are fully charged:
1. Unplug the charger from the device.
2. Unplug the charger from the wall outlet or surge protector (optional).
3. Tap the device’s power switch to turn the display light on.
Charging LED (amber)
Device charging port
Via Pro
Charging LED (amber)
Device charging port
Via Mini

Via Pro/Via Mini User’s Guide: Dialogue AAC 15
Checking Battery Status
To check the battery level or charging status at any time, create a button with the Battery Status action
or find and tap a battery status button in your vocabulary. For more information, see “Creating a Battery
Status Button” on page 63.
Non-Dedicated Device: Extending Battery Life
To extend battery life, you can dim the screen. Open the iPad Settings, select Display & Brightness, and
drag the slider.
Disposing of the Device or the Amplifier Battery
Device Disposal: Please dispose of your device in accordance with your local, state, and/or federal
electronic recycling laws.
Battery Disposal: If the battery in your amplifier needs to be replaced, dispose of the old battery in
accordance with your local, state, and/or country regulations.

Via Pro/Via Mini User’s Guide: Dialogue AAC 16
Non-Dedicated Devices: Turning the Device On and Off
The sleep/wake button allows you to turn the device on and off.
To turn the device on: Hold down the sleep/wake button until the Apple® logo appears on the screen.
To turn the device off:Hold down the sleep/wake button and the volume up or volume down button
until you see the Power Off screen. Then slide the onscreen power off button to the right to turn the
device off.
Sleep/wake button
Via Pro
Sleep/wake button
Via Mini

Via Pro/Via Mini User’s Guide: Dialogue AAC 17
Turning the Amplifier On and Off
The device and amplifier communicate using a Bluetooth® connection. Typically, the amplifier should be
left on. During air travel and in some medical facilities the Bluetooth option is required to be turned off.
When the amplifier is off, speech is still present but comes from the device’s internal speaker.
Non-Dedicated Devices: Turning Bluetooth Off
1. Open the device Settings.
2. Turn Bluetooth off.
Non-Dedicated Devices: Turning Bluetooth On
1. Open the device Settings.
2. Turn Bluetooth on.
3. Choose the amplifier from the list of options under “Devices” to the right of “Bluetooth”.
4. Close the Settings.
5. The blue light on the edge of the amplifier should be solid blue.
Connecting Bluetooth to the Dialogue® Software
1. Open the Dialogue app.
2. Open your vocabulary file and choose Menu > Settings.
3. Scroll down to the Amp Connect section.
4. Choose Select Amp and choose your amplifier.
Dedicated and Non-Dedicated Devices: Turning the Amplifier On and Off
To turn the amplifier off: Press and hold the amplifier reset/power button (labeled “I/O”) until the
amplifier LED goes out.
Hint: The button is recessed. When you need to press it, use a pin.
To turn the amplifier on: Press the reset/power button for a second. The amplifier LED will flash to
indicate the amplifier is on.
Amplifier reset/power button
Via Pro
Amplifier reset/power button
Via Mini

Via Pro/Via Mini User’s Guide: Dialogue AAC 18
Adjusting the Volume and Muting Sounds
Excessive volume or sound pressure level when using earphones or headphones can cause hearing loss over extended
periods of time.
Using the Volume Buttons
The volume buttons are located on the top edge of the device. Pressing one button increases the
volume and pressing the other lowers the volume
Using the Touchscreen
Your device comes with a capacitive touchscreen. It responds best to a light touch from the pad of your
finger.
Important! Using excessive force or a metallic object when pressing on the touchscreen may damage the
tempered glass surface.
Stylus
A stylus was provided with your device. If you prefer to get your own stylus,
it must be compatible with a capacitive touchscreen.
Note: The stylus provided has an opening on the end for attaching to you
or the device. Find a chain, string, or lanyard that matches your personal
style.
The stylus is a potential hazard for poking an eye.
Volume buttons
Via Pro
Volume buttons
Via Mini

Via Pro/Via Mini User’s Guide: Dialogue AAC 19
Positioning the Stand
Your device comes with a stand that can be positioned for easy viewing.
To position the device at an angle for easy viewing of the screen, do the following:
1. Place the device face-down on a flat surface.
2. While holding your thumb on the edge of the device below the stand’s bottom support, press on the
inside of the support with the tip of your index finger (or the tips of several fingers) to pull the
support away from the back of the device.
3. Position the device as needed.
Stand in closed position
Stand in closed position
Via Mini
Via Pro
Via Pro
Via Mini

Via Pro/Via Mini User’s Guide: Dialogue AAC 20
Removing the Handle
If you do not plan to use the handle, you can remove it by removing the screws that hold it in place.
The handle and screws are potential choking hazards.
Via Pro: Remove six screws
Via Mini: Remove three screws