PROLiNK MASTER II Series User manual

User Guide
Master II Series (1P/1P)
Rack/Tower Type
PRO801-HRL, PRO802-HRL,
PRO803-HRL
1-3KVA
Version 1.00
(English )

Table of Contents
1. IMPORTANT SAFETY WARNING ................................................................................................ 1
1-1. Transportation......................................................................................................... 1
1-2. Preparation.............................................................................................................. 1
1-3. Installation ............................................................................................................... 1
1-4. Operation................................................................................................................. 1
1-5. Maintenance, service and faults ........................................................................... 1
2. INSTALLATION AND SETUP ...................................................................................................... 3
2-1. Package Contents .................................................................................................. 3
2-2. Rear panel view of UPS ......................................................................................... 3
2-3. Rear panel view of battery pack........................................................................... 4
2-4. Operating principle................................................................................................ 4
2-5. Install the UPS......................................................................................................... 5
2-6. Connecting to Battery Pack .................................................................................. 5
2-7. Battery Capacity Extension ....................................................................................7
2-8. Setup the UPS......................................................................................................... 8
2-9. Battery Replacement ............................................................................................ 10
3. OPERATIONS............................................................................................................................10
3-1. Button operation ..................................................................................................... 10
3-2. LCD Panel................................................................................................................. 11
3-3. Audible Alarm ........................................................................................................ 14
3-4. LCD display wordings index .................................................................................. 14
3-5. UPS Setting ............................................................................................................. 15
3-6. Operating Mode Description ................................................................................ 18
3-7. Faults Reference Code ........................................................................................... 19
3-8. Warning indicator.................................................................................................. 20
4. TROUBLESHOOTING............................................................................................................... 21
5. STORAGE AND MAINTENANCE ............................................................................................. 22
6. SPECIFICATIONS..................................................................................................................... 23

1
1. IMPORTANT SAFETY WARNING
Please comply with all warnings and operating instructions in this manual strictly. Save this manual properly and
read carefully the following instructions before installing the unit. Do not operate this unit before reading through
all safety information and operating instructions carefully.
1-1. Transportation
• Please transport the UPS system only in the original package to protect against shock and impact.
1-2. Preparation
• Condensation may occur if the UPS system is moved directly from cold to warm environment. The UPS
system must be absolutely dry before being installed. Please allow at least two hours for the UPS system
to acclimate the environment.
• Do not install the UPS system near water or in moist environments.
• Do not install the UPS system where it would be exposed to direct sunlight or near heater.
• Do not block ventilation holes in the UPS housing.
1-3. Installation
• Do not connect appliances or devices which would overload the UPS system (e.g. laser printers) to the UPS
output sockets.
• Place cables in such a way that no one can step on or trip over them.
• Do not connect domestic appliances such as hair dryers to UPS output sockets.
• The UPS can be operated by any individuals with no previous experience.
• Connect the UPS system only to an earthed shockproof outlet which must be easily accessible and close to
the UPS system.
• Please use only VDE-tested, CE-marked mains cable to connect the UPS system to the building wiring
outlet.
• Please use only VDE-tested, CE-marked power cables to connect the loads to the UPS system.
• When installing the equipment, it should ensure that the sum of the leakage current of the UPS and the
connected devices does not exceed 3.5mA.
• Temperature Rating - Units are considered acceptable for use in a maximum ambient of 40°C (104°F).
• For Pluggable Equipment - The socket-outlet shall be installed near the equipment and shall be easily
accessible.
•
CAUTION:
The unit is heavy. Lifting the unit requires a minimum of two people.
1-4. Operation
• Do not disconnect the mains cable on the UPS system or the building wiring outlet (shockproof socket
outlet) during operations since this would cancel the protective earthing of the UPS system and of all
connected loads.
• The UPS system features its own, internal current source (batteries). The UPS output sockets or output
terminals block may be electrically live even if the UPS system is not connected to the building wiring
outlet.
• In order to fully disconnect the UPS system, first press the OFF/Enter button to disconnect the mains.
• Prevent no fluids or other foreign objects from inside of the UPS system.
1-5. Maintenance, service and faults
• The UPS system operates with hazardous voltages. Repairs may be carried out only by qualified
maintenance personnel.
•
Caution
- risk of electric shock. Even after the unit is disconnected from the mains (building wiring outlet),
components inside the UPS system are still connected to the battery and electrically live and dangerous.
• Before carrying out any kind of service and/or maintenance, disconnect the batteries and verify that no
current is present and no hazardous voltage exists in the terminals of high capability capacitor such as
BUS-capacitors.
• To avoid electrical shock, turn off the unit and unplug it form the AC power source before servicing the
battery
• Only persons are adequately familiar with batteries and with the required precautionary measures may
replace batteries and supervise operations. Unauthorized persons must be kept well away from the
batteries.

2
•
Caution
- Risk of electric shock. The battery circuit is not isolated from the input voltage. Hazardous
voltages may occur between the battery terminals and the ground. Before touching, please verify that no
voltage is present!
•
Caution
- Do not dispose of batteries in a fire. The batteries may explode.
•
Caution
- Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may
be toxic.
• Batteries may cause electric shock and have a high short-circuit current. Please take the precautionary
measures specified below and any other measures necessary when working with batteries:
a) Remove watches, rings, or other metal objects.
b) Use tools with insulated handles.
c) Wear rubber gloves and boots.
d) Do not lay tools or metal parts on top of batteries.
e) Disconnect charging source and load prior to installing or maintaining the battery.
f) Remove battery grounds during installation and maintenance to reduce likelihood of shock. Remove
the connection from ground if any part of the battery is determined to be grounded.
• When changing batteries, please select the following same voltage battery pack.
• Please replace the fuse only with the same type and amperage in order to avoid fire hazards.
• Do not dismantle the UPS system.
•
WARNING:
This is a category C2 UPS product. In a residential environment, this product may cause radio
interference, in which case the user many be required to take additional measures.
Model
Capacity
LIO 4805
48 VDC, 50Ah
LIO 4810
48 VDC, 100Ah

3
2. INSTALLATION AND SETUP
2-1. Package Contents
NOTE: Before installation, please inspect the unit. Be sure that nothing inside the package is damaged. Please
keep the original package in a safe place for future use. You should have received the following items inside of
package:
• UPS unit
• User manual
• Software CD
• Signal cable (RJ11)
• BMS communication cable (RJ45)
2-2. Rear panel view of UPS
PRO801-HRL
PRO802-HRL
PRO803-HRL
1. AC input
2. Input breaker
3. AC output receptacles
4. Intelligent slot
5. RS-232 port
6. EPO port
7. BMS communication port
8. USB port
9. External battery connector
10. Grounding screw

4
2-3. Rear panel view of battery pack
LIO 4805
LIO 4810
1. Breaker
2. Battery connectors
3. Grounding screw
4. Battery pack status LED
5. BMS COM port (to UPS)
6. Extension ports (to next battery pack)
7. ID switch
8. Battery level LED
2-4. Operating principle
output
The UPS is composed of mains input, EMI/RFI filters, rectifier/PFC, inverter, battery charger, DC-to-DC
converter, battery, dynamic bypass and UPS output.
Dynamic
EMI/RFI
DC-DC

5
2-5. Install the UPS
This UPS can be either displayed on the desk or mounted in the 19” rack chassis. Please choose proper installation
to position this UPS.
Rack-mount Installation
Step 1 Step 2
Tower Installation
Step 1
Step 2
Step 3
2-6. Connecting to Battery Pack
Step 1: Connect ⒶUPS to Ⓑbattery pack (LIO 4805 or LIO 4810) with a battery cable.
NOTE: Be sure grounding is connected firmly.

6
Step 2: Insert the communication cable (RJ45 cable supplied in the UPS package) into the BMS
communication port on the battery pack. The other end connects to BMS communication port of the
UPS. Besides, set the ID switch position at “0”.
Step 3:
Insert the “signal” cable to one of extension ports (RJ11).
• The “signal” cable is supplied with battery pack.
• Insert the “signal” cable to any one of extension ports, P1 or P2.
NOTE:
If the UPS is only connected to one battery pack, it’s not necessary to insert the “Signal” cable into extension
port (RJ11).
Step 4:
Pull up the breaker.

7
Step 5:
Turn on the external battery pack by pressing the MANUAL ON/OFF button for 5 sec and release.
After 20 sec, the battery pack is ready for output and LED on panel is lighting.
2-7. Battery Capacity Extension
To extend the backup time, connect more battery packs for capacity extension.
UPS
#1 Battery Pack
(Master)
#2 Battery Pack
(Slave)
#3 Battery Pack
(Slave)
If more than one battery pack connected to the UPS,
Step 1:
Connect the UPS to the #1 battery pack with one battery cable.
Step 2:
Insert the COM cable (RJ45 supplied in the UPS package) into the COM port on the #1 battery pack.
The other end connects to BMS communication port on the UPS. At the same time, set the ID switch
position at “0”. The #1 battery pack is also called “master” communicated to the UPS directly. The
remaining battery packs are called “slave”.

8
Step 3:
Set up the ID code for battery pack by rotating the PIN number on the ID switch. From number 0 to 9,
the number can be random, no particular order.Rotate the PIN number on the ID switch to setup the
unique ID code for each battery pack. It's required to assign a unique ID to each battery pack for
parallel operation. From number 1 to 9, the number can be random except for master battery pack.
The master battery pack must be set as ID 0.
Step 4:
Use another battery cable and plug one end into battery connector on the #1 battery pack. Plug the
other end of battery cable into the battery connector on the #2 battery pack. Connect grounding
firmly.
Step 5:
Insert supplied RJ11 cable to connect the extension port of the #1 battery pack. The other end
connects to the extension port of the #2 battery pack.
Step 6:
Use another battery cable and plug one end into rear connector on the #2 battery pack. Plug the
other end of battery cable into the rear connector on the #3 battery pack.
Step 7:
Insert RJ11 cable (supplied in the battery pack) to connect the extension port of the #2 battery pack.
The other end connects to the extension port of the #3 battery pack.
Step 8:
Turn all breaker switches on the connected battery packs to “ON" position. Now, all battery packs are
ready for DC output.
Step 9:
Press manual ON/OFF button for 5 secs on each battery pack and all battery packs will start up.
NOTE 1:
If multiple battery packs are operated in parallel and state of charge (SOC) of these battery packs
are different, it may not discharge battery from all battery packs for parallel operation. Only when
all battery packs are fully charged and BMS communication is internally well connected, all
connected battery packs will discharge at the same time.
NOTE 2:
Based on the UPS charging rating, the maximum batery pack for extension is 3pcs.
NOTE 3:
The“Signal”cable is not required when multiple battery packs operate in parallel.
2-8. Setup the UPS
Before installing the UPS, please read below to select proper location to install UPS.
1. UPS should be placed on the flat and clean surface. Place it in an area away from vibration, dust,
humidity, high temperature, flammable liquids, gases, corrosive and conductive contaminants. Install the
UPS indoors in a clean environment, where it is away from window and door.
2. It’s required to maintain maximum altitude of 3000m to keep UPS normal operation at full load UPS.
3. Place UPS: It’s equipped with fan for cooling. Therefore, place the UPS in a well-ventilated area. It’s
required to maintain minimum clearance of 100mm in the front of the UPS and 300mm in the back and
two sides of the UPS for heat dissipation and easy-maintenance.
Step 1: UPS input connection
Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords.
• The power cord is supplied in the UPS package.
Note:
Check if the site wiring fault indicator lights up in LCD panel. It will be illuminated when the UPS is plugged
into an improperly wired utility power outlet (Refer to Troubleshooting section).

9
Step 2: UPS output connection
There two kinds of outputs: programmable outlets and general outlets. Please connect non-critical devices to the
programmable outlets and critical devices to the general outlets. During power failure, you may extend the
backup time to critical devices by setting shorter backup time for non-critical devices.
Step 3: Communication connection
Communication port:
USB port RS-232 port Intelligent slot Com(RJ45)
To allow for unattended UPS shutdown/start-up and status monitoring, connect the communication cable
one end to the USB/RS-232 port and the other to the communication port of your PC. With the monitoring
software installed, you can schedule UPS shutdown/start-up and monitor UPS status through PC.
The UPS is equipped with intelligent slot perfect for either SNMP or AS400 card. When installing either SNMP or
AS400 card in the UPS, it will provide advanced communication and monitoring options.
Step 4: Disable and enable EPO function
This UPS is equipped with EPO function. By default, the UPS is delivered from factory with Pin 1 and pin 2 closed (a
metal plate is connected to Pin 1 and Pin2) for UPS normal operation. To activate EPO function, remove two screws
on EPO port and metal plate will be removed.
Step 5: Turn on the UPS
Press the ON/Mute button on the front panel for two seconds to power on the UPS.
Note:
The battery charges fully during the first five hours of normal operation. Do not expect full battery run
capability during this initial charge period.
Step 6: Install software
For optimal computer system protection, install UPS monitoring software to fully configure UPS shutdown. Use
supplied RS-232 or USB communication cable to connect RS-232/USB port of UPS and RS-232/USB port of PC.
Then, follow below steps to install monitoring software.
1. Insert the included installation CD into CD-ROM drive and then follow the on-screen instructions to
proceed software installation. If there no screen shows 1 minute after inserting the CD, please execute
setup.exe file for initiating software installation.
2. Follow the on-screen instructions to install the software.
3. When your computer restarts, the monitoring software will appear as an orange plug icon located in
the system tray, near the clock.
It’s in closed status for UPS
normal operation as default.
To activate EPO
function, remove
these two screws.

10
2-9. Battery Replacement
When the icons of , and are flashing in LCD display and alarm is sounding every 3
seconds, it’s time to replace batteries. Contact your service representative to replace batteries.
Batteries can be replaced easily without turning the UPS off or disconnecting the load. If you prefer to disconnect
input power before changing the batteries, press the OFF button on the front panel for two seconds to power off
the UPS and switch off utility power where the UPS is connected.
NOTE 1:
DO NOT DISCONNECT the batteries while the UPS is in Battery mode.
NOTE 2:
Upon battery disconnection, equipment is not protected from power outages.
CAUTION!!
Consider all warnings, cautions, and notes before replacing batteries.
3. OPERATIONS
3-1. Button operation
Button
Function
ON/Mute
Button
Ø Turn on the UPS: Press and hold ON/Mute button for at least 2 seconds to turn on the
UPS.
Ø Mute the alarm: After the UPS is turned on in battery mode, press and hold this
button for at least 5 seconds to disable or enable the alarm system. But it’s not
applied to the situations when warnings or errors occur.
Ø Up key: Press this button to display previous selection in UPS setting mode.
Ø Switch to UPS self-test mode: Press ON/Mute buttons for 5 seconds to enter UPS
self-testing while in AC mode, ECO mode, or converter mode.
OFF/Enter
Button
Ø Turn off the UPS: Press and hold this button at least 2 seconds to turn off the UPS. UPS
will be in standby mode under power normal or transfer to Bypass mode if the Bypass
enable setting by pressing this button.
Ø Confirm selection key: Press this button to confirm selection in UPS setting
mode.
Select
Button
Ø Switch LCD message: Press this button to change the LCD message for input
voltage, input frequency, battery voltage, battery current, battery capacity, ambient
temperature, output voltage, output frequency, output current, load percent, load
VA, battery SOH.
Ø Setting mode: Press and hold this button for 5 seconds to enter UPS setting
mode when Standby and Bypass mode.
Ø Down key: Press this button to display next selection in UPS setting mode.
ON/Mute
+ Select
Button
Ø Switch to bypass mode: When the main power is normal, press ON/Mute and Select
buttons simultaneously for 5 seconds. Then UPS will enter to bypass mode. This action
will be ineffective when the input voltage is out of acceptable range.
Ø Exit setting mode or return to the upper menu: When working in setting mode, press
ON/Mute and Select buttons simultaneously for 0.5 seconds to return to the upper
menu. If it’s already in top menu, press these two
buttons at the same time to exit the setting mode.

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3-2. LCD Panel
Display
Function
Backup time information
Indicates the estimated backup time.
H: hours, M: minute, S: second.
Configuration and fault information
Indicates the configuration items, and the configuration items are listed in
details in section 3-5.
Indicates the warning and fault codes, and the codes are listed in details
in section 3-7 and 3-8.
Mute operation
Indicates that the UPS alarm is disabled.
Input, Battery, Temperature information
Indicates the input voltage, input frequency, battery voltage, battery
current, battery capacity, ambient temperature.
VAC: input voltage , Hz: input frequency, VDC: battery voltage, A: battery
current,
%: battery capacity, C: ambient temperature.
Output, Load percent, Load VA, Battery SOH information
Indicates the output voltage, output frequency, output current, load
percent, load VA, battery SOH.
VAC: output voltage, Hz: output frequency, A: output current, VA: load VA,
%: load percent or battery SOH.
Load information
Indicates the load level by 0-24%, 25-49%, 50-74% and
75-100%.

12
Indicates overload.
Programmable outlets information
Indicates that programmable management outlets are working.
Mode operation information
Indicates the UPS connects to the mains.
Indicates the battery is working.
Indicates the bypass circuit is working.
Display
Function
Backup time information
Indicates the estimated backup time.
H: hours, M: minute, S: second.
Configuration and fault information
Indicates the configuration items, and the configuration items are listed in
details in section 3-5.
Indicates the warning and fault codes, and the codes are listed in details
in section 3-7 and 3-8.
Mute operation
Indicates that the UPS alarm is disabled.
Input, Battery, Temperature information
Indicates the input voltage, input frequency, battery voltage, battery
current, battery capacity, ambient temperature.
VAC: input voltage , Hz: input frequency, VDC: battery voltage, A: battery
current,
%: battery capacity, C: ambient temperature.
Output, Load percent, Load VA, Battery SOH information
Indicates the output voltage, output frequency, output current, load
percent, load VA, battery SOH.
VAC: output voltage, Hz: output frequency, A: output current, VA: load VA,
%: load percent or battery SOH.
Load information
Indicates the load level by 0-24%, 25-49%, 50-74% and
75-100%.

13
Indicates overload.
Programmable outlets information
Indicates that programmable management outlets are working.
Mode operation information
Indicates the UPS connects to the mains.
Indicates the battery is working.
Indicates the bypass circuit is working.
Indicates the ECO mode is enabled.
Indicates the inverter circuit is working.
Indicates the UPS is working in converter mode.
Indicates the output is working.
Battery information
Indicates the battery level by 0-24%, 25-49%, 50-74%, and
75-100%.
Indicates low battery.
lithium battery
Lead acid battery
Battery fault

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3-3. Audible Alarm
Battery Mode
Sounding every 5 seconds
Low Battery
Sounding every 2 seconds
Overload
Sounding every 1 second
Fault
Continuously sounding
Bypass Mode
Sounding every 11 seconds
3-4. LCD display wordings index
Abbreviation
Display content
Meaning
ENA
Enable
DIS
Disable
ESC
Escape
HLS
High loss
LLS
Low loss
AO
Active open
AC
Active close
EAT
Estimated autonomy time
RAT
Running autonomy time
SD
Shutdown
ON
ON
BL
Battery Low
OL
Over Load
OI
Over input current
NC
Battery No Connect
OC
Over Charge
SF
Site wiring fault
EP
EPO
TP
Temperature
CH
Charger
BF
Battery Fault
BV
Bypass Out Range
FU
Bypass frequency unstable

15
BR
Battery Replace
EE
EEPROM error
BC
Lithium battery communication loss
BO
Lithium battery over temperature
EL
The battery is nearing its complete life.
RST
Automatic restart
NUL
No operation
CLO
Shield lithium battery EOL warning for one week
3-5. UPS Setting
Three parameters need to be configured in order to set up
the UPS. Refer to following diagram.
Parameter 1: It is for the program alternatives. Refer to the
below table.
Parameter 2 and parameter 3 are the setting options or
values of each program.
l
01: Output voltage setting
Interface
Setting
Parameter 2: Output voltage setting
For 220/230/240 VAC models, you may choose the following output
voltage.
220: presents output voltage is 220Vac
230: presents output voltage is 230Vac (Default)
240: presents output voltage is 240Vac
l
02: Converter enable
Interface
Setting
Parameter 2: Enable or disable converter mode. You
may choose the following two options.
CF ENA: converter mode enable
CF DIS: converter mode disable (Default)

16
l
03: Output frequency setting
Interface
Setting
Parameter 2: Output frequency setting. 50.0:
presents output frequency is 50Hz 60.0:
presents output frequency is 60Hz
l
04: ECO enable/disable
Interface
Setting
Parameter 2: Enable or disable ECO function. You may
choose the following two options.
ENA: ECO mode enable
DIS: ECO mode disable (Default)
l
05: Buzzer enable/disable
Interface
Setting
Parameter 2: Enable or disable buzzer function. You may
choose the following two options.
ENA: buzzer enable(Default)
DIS: buzzer disable
l
06: Bypass enable/disable when UPS is off
Interface
Setting
Parameter 2: Enable or disable Bypass function. You may
choose the following two options.
ENA: Bypass enable
DIS: Bypass disable (Default)

17
l
07: Bypass voltage range setting
Interface
Setting
Parameter 2: Set the acceptable high voltage point and acceptable
low voltage point for Bypass mode by pressing the Down key or Up
key.
HLS: Bypass high voltage point.
For 220 VAC models, there are four options, 231V, 242V, 256V and 264V
For 230 VAC models, there are four options, 242V, 253V, 265V and 276V
For 240 VAC models, there are four options, 252V, 264V, 276V and
288V (Default: 276V)
LLS: Bypass low voltage point
For 220 VAC models, there are four options, 187V, 176V, 165V and 154V
For 230 VAC models, there are four options, 196V, 184V, 173V and 161V
For 240 VAC models, there are four options, 204V, 192V, 180V and 168V
(Default: 184V)
l
08: Charging current setting
Interface
Setting
Parameter 2:
Set the charging current by pressing the Down key or
Up key.
For 1KVA model, there are four options, 2A, 3A, 4A and 5A. (Default:
5A)
For 2KVA model, there are six options, 2A, 3A, 4A, 5A, 6A, 8A and 10A
(Default: 10A)
For 1KVA model, there are six options, 2A, 3A, 4A, 5A, 6A, 8A and 10A
(Default: 10A)
l
12: EOL alert setting
Interface
Setting
Parameter 2: Shield EOL warning of lithium battery. You may
choose the following two options:
NUL: Do nothing (Default)
CLO: Shield lithium battery EOL warning for one week.
Note: EOL means the end of life for a battery.
l
00: Exit setting
Interface
Setting
Exit the setting mode.

18
l
09: Auto restart enable/disable
Interface
Setting
Parameter 2: Enable or disable auto restart function. You may
choose the following two options.
ENA: auto restart enable(Default)
DIS: auto restart disable
l 10: Minimum battery capacity to restart UPS again
Interface
Setting
Parameter 2: Set the minimum battery capacity by pressing
the Down key or Up key.
There are four options: 0%, 15%, 50%, 90% (Default: 0%) 15%: When 15%
is selected, the UPS is discharged until battery automatically shut
down during power failure. After the utility power is restored, the UPS
will automatically
restart when battery capacity is greater than 15% again.
l 11: Low battery state indication setting
Interface
Setting
Parameter 2: Set the remaining battery time to trigger the low battery
warning by pressing the Down key or Up key.
There are four options: 2 min, 5 min, 7min, 10min
2min: When 2min is selected and the remaining battery discharge
time in battery mode is less than 2min, the UPS will activate “Battery
Low” alarm. The alarm will continuously sound for 2 minutes.
Note: If “Battery Low” alarm is triggered, the alarm will continuously
sound until the setting time is achieved.
3-6. Operating Mode Description
Operating mode
Description
LCD display
Online mode
When the input voltage is within acceptable range,
UPS will provide pure and stable AC power to output.
The UPS will also charge the battery at online mode.
ECO mode
Energy saving mode:
When the input voltage is within voltage regulation
range, UPS will bypass voltage to output for energy
saving. The UPS will also charge the battery at ECO
mode.