promethean Chromebox 2 User manual

Promethean Chromebox 2
User Guide
TP-3076-EN-V02

2 Promethean Chromebox 2 User Guide
Copyright information
TP-3076-EN-V02 ©2021 Promethean Limited. All rights reserved.
All software, resources, drivers and documentation supplied in the Promethean ActivInspire download are copyright Promethean
Limited 2021. Promethean grants a license to install and use Promethean ActivInspire software, including any resources, drivers
and documentation supplied in the download. Refer to the licence agreement for information about the terms and conditions of this
licence.
Promethean is owner of a number of trademarks in several jurisdictions across the world. The Promethean products documented in
this guide include aspects which are protected under their respective patent, copyright, design copyright, registered design and
trademark laws.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing Administrator, Inc.
VESA is a registered mark of Video Electronics Standards Association.
All other trademarks remain the property of their respective owners.
This guide is distributed online. It may only be reproduced for use within the institution in which the product is used. For use outside
of your institution, no part of this guide may be reproduced, transmitted, stored in a retrieval system or translated into any other
language without the prior permission of Promethean Limited.
Please note that the content in this guide is protected under copyright law. Although every care has been taken in the compilation of
this guide, Promethean Limited accepts no responsibility for errors or omissions, or for damages resulting from the use of information
contained within the following pages.

Table of contents
Copyright information 2
Safety 5
Environmental considerations 6
Weight 6
Product overview 7
Front view 7
Rear view 8
Status indicators 9
Specifications 10
Setup 11
Connecting to AC power 11
Connecting an ActivPanel 11
Connecting a mouse or keyboard 11
Connecting an audio device 12
Connecting to a Local Area Network 13
Inserting a microSD card 13
Connecting a USB device 14
Powering on the Promethean Chromebox 2 14
Powering off the Promethean Chromebox 2 14
Operation 15
Navigating the desktop 15
Managing apps 15
Connecting to a wireless access point 16
Connecting to Bluetooth devices 16
Managing notifications 16
Changing the volume 17
Adjusting the brightness 17
Locking the screen 17
Configuring settings 17
Viewing help 19
Troubleshooting 20
Resetting the Promethean Chromebox 2 20
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4 Promethean Chromebox 2 User Guide
More information 21
Ecodesign statement 21

Safety
• Inspect the Promethean Chromebox 2 for any physical damage to the casing before use. If damage is apparent, take care to
avoid contact with any potentially live parts.
• Do not under any circumstances try to gain access to internal parts of the Promethean Chromebox 2. If you suspect that the
device is damaged or faulty, you should contact Technical Customer Support, or an authorised Promethean service agent for
advice.
• To avoid the risk of electric shock or component damage, disconnect the Promethean Chromebox 2 from the power supply
before removing the Promethean Chromebox 2.
• The ventilation holes in the housing are designed to protect the Promethean Chromebox 2 against overheating. Be careful
not to block them.
• Do not insert hands or any other objects into the ventilation holes or signal joints of the Promethean Chromebox 2.
• Never place, spill or pour any liquid on any part of the Promethean Chromebox 2. The device could short circuit causing a fire
or electric shock.
• Do not place the Promethean Chromebox 2 in front of an air conditioning unit to avoid condensation which could cause fire,
electric shock or component damage.
• Do not put the Promethean Chromebox 2 on or beside any radiator or heater.
• Do not put any flammable or explosive objects near the Promethean Chromebox 2.
• Always use accessories recommended by Promethean to ensure compatibility.
• Only use the power cable that is compatible with your mains outlet socket. If you are unsure of the electrical compatibility of
your equipment, please contact Promethean or an authorised Promethean service agent before attempting to connect the
device to the mains supply.
• Use a wall socket that is close to the Promethean Chromebox 2 and that is easily accessible.
• Firmly insert the power plug into the wall socket. Partial connection could cause sparks.
• To avoid the risk of electric shock or component damage, disconnect the Promethean Chromebox 2 from the power supply
before plugging in any other cables.
• Hold the power plug when unplugging the device. Pulling the power cable may damage the wires inside the cable and cause
fire or electric shock.
• To avoid the risk of electric shock, do not touch the power plug with wet hands.
• Unplug the power plug before cleaning the Promethean Chromebox 2.
• To avoid electric shock, avoid handling the power cable during electrical or thunder storms.
• Unplug the Promethean Chromebox 2 during a lightning storm or when it will not be used for a long period of time. This will
protect the device from damage due to power surges.
• Do not use any liquid or a spray cleaner when wiping the device. Use a slightly damp cloth. Do not use abrasive cleaners.
• When moving the Promethean Chromebox 2 from an area of low temperature to one of high temperature, condensation
may form on the housing. Do not power on the device immediately after this to avoid causing fire, electric shock or
component damage.
• Do not ingest battery. Chemical burn hazard.
• The product contains a coin/button cell battery. If the battery is swallowed, it can cause severe internal burns in just two hours,
and can lead to death.
• Keep new and used batteries away from children.
• If the product does not close securely, stop using the product and keep away from children.
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6 Promethean Chromebox 2 User Guide
If any of the following occurs, please contact Technical Customer Support:
• Liquid sprays, or any object drops, into the Promethean Chromebox 2.
• The Promethean Chromebox 2 is dropped or damaged in any way.
• The Promethean Chromebox 2 emits abnormal sounds.
• The Promethean Chromebox 2 emits smoke or odour.
• The performance of the Promethean Chromebox 2 changes substantially.
Environmental considerations
Temperature:
• Operating: 0°C (32°F) to +40°C (104°F)
• Storage: -20°C (-4°F) to +60°C (140°F)
Relative Humidity (non condensing):
• Operating: 30% to 93%
Weight
• Net Weight: 645 g (1.42lbs)

Product overview
Front view
1
Audio output
2
USB 3.0 (supports battery charging)
3
MicroSD
4
Power
5
Kensington lock port
6
Reset
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8 Promethean Chromebox 2 User Guide
Rear view
1
LAN
2
USB 3.0
3
HDMI
4
Power socket
5
USB-C

Status indicators
1
Power ON/OFF
• On: Promethean Chromebox 2 is switched
on.
• Off: Promethean Chromebox 2 is switched
off.
2
LAN
• Flashing: Activity on the
link.
• Off: No activity on the
link.
3
LAN
• On: Active link connection.
• Off: No active link connection.
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10 Promethean Chromebox 2 User Guide
Specifications
Item Description
Processor CPU Intel Celeron 3865U Dual Core 1.8GHz BGA 2MB L3 HD 610
Operating system Chrome OS
Memory 4GB DDR4
Memory type DDR4-2666/3200
Storage SSD
Storage capacity 128GB
Storage type 2242 type
LAN Gigabit
Networking 10 / 100 / 1000M GbE LAN
WLAN and Bluetooth • Intel Stone Peak 2 D1 7265 ac (2x2)
• Bluetooth 4.2 M.2 non-vPro PCI-e WW
• 2 antennas 802.11ac, BT Combo (2x2)
Connectors Front:
• Audio output (3.5mm jack)
• USB-A 3.0 x2
• MicroSD
Rear:
• LAN
• USB 3.0 x2
• HDMI x2
• DC power socket
• USB-C
Temperature 0°C to 35°C (32°F to 95°F)
Humidity 30% to 80%
VESA mounting 100mm x 100mm
Dimensions 148mm x 148.5mm x 41.1mm
Weight 645g
Voltage 19V
AC Adapter 65W
Output 19V DC, 3.42A
Input 100~240V AC, 50/60Hz universal
Security solution Kensington lock

Setup
Connecting to AC power
You can connect the Promethean Chromebox 2 to an AC power outlet using the power cable and the AC adapter.
Connecting an ActivPanel
You can connect the Promethean Chromebox 2 to an ActivPanel using the HDMI cable.
TOUCH USB HDMI 2
Connecting a mouse or keyboard
You can use the Promethean Chromebox 2 with a wired or wireless mouse and keyboard.
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12 Promethean Chromebox 2 User Guide
Connecting a wired mouse or keyboard
Connect the device to a USB port on the Promethean Chromebox 2.
Connecting a wireless mouse or keyboard
Connect the device's USB receiver to a USB port on the Promethean Chromebox 2.
After you power on the Promethean Chromebox 2, the wireless device usually pairs with the Promethean
Chromebox 2 automatically. If the wireless device does not pair with the Promethean Chromebox 2, refer to the
product documentation for the wireless device.
Connecting an audio device
To play sound from the Promethean Chromebox 2, you can connect an audio device, for example a pair of headphones.
Connect the audio device to the Audio output port.

Connecting to a Local Area Network
You can connect the Promethean Chromebox 2 to a Local Area Network (LAN) using an RJ-45 LAN cable.
The RJ-45 LAN cable is not included with the Promethean Chromebox 2.
1. Connect one end of the RJ-45 LAN cable to the LAN port of the Promethean Chromebox 2.
LAN
2. Connect the other end of the RJ-45 cable to a network connection device or a network wall connector.
Inserting a microSD card
You can use microSD cards to transfer and store data.
When inserting the microSD card, make sure that the gold contacts are facing towards the base of the Promethean
Chromebox 2.
Insert the microSD card into the microSD slot until you hear a click.
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14 Promethean Chromebox 2 User Guide
Connecting a USB device
Connect the USB device to the appropriate USB port.
► For more information, see section "Front view" on page 7 and section "Rear view" on page 8.
Powering on the Promethean Chromebox 2
To power on the Promethean Chromebox 2, press the Power button on the front panel.
If you are powering on the Promethean Chromebox 2 for the first time, a start-up wizard appears.
Powering off the Promethean Chromebox 2
1. Select the status area in the bottom-right corner of the desktop.
The status area opens.
2. Select .

Operation
Navigating the desktop
After the initial setup is configured, Promethean Chromebox 2 displays the desktop.
1
Launcher
Manage apps and perform searches
2
Shelf
Quickly access your frequently-used apps
3
Status area
Manage connections, notifications, and
settings
4
System date and time
View current time directly on the status area or hover the cursor
over the time field to view current date
5
Desktop
Right-click to manage shelf visibility,
position, and set wallpaper
Managing apps
You can easily find, run and manage apps in the Promethean Chromebox 2.
1. Select .
The Promethean Chromebox 2 displays the Launcher.
2. To find the app you want to use, do one of the following:
• Choose from the recently used apps displayed below the search bar
• Use the search bar to search for the app by name
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16 Promethean Chromebox 2 User Guide
• Select to choose from all installed apps
3. Right-click the app icon, and do any of the following:
• Open the app in a new tab
• Pin the app to the Shelf
• Open the app as a new window
• Configure options for the app
• Uninstall the app from Chrome OS
• View app information
You can download new apps to the Promethean Chromebox 2 from the Chrome Web Store or Google Play Store.
Connecting to a wireless access point
To access the Internet or remote resources using the Promethean Chromebox 2, you can connect to a wireless access point.
1. Select the status area in the bottom-right corner of the desktop.
The status area opens.
2. Select .
Wi-Fi is enabled and the Promethean Chromebox 2 starts scanning for nearby wireless access points.
3. From the list of available Wi-Fi access points, select the access point you want to connect to.
4. If the access point is secured by a password, enter the password.
The Promethean Chromebox 2 is now connected to the wireless access point.
The Wi-Fi icon shows the connection strength, ranging between (no signal) and (the strongest signal).
Connecting to Bluetooth devices
You can use Bluetooth devices with the Promethean Chromebox 2.
1. Select the status area in the bottom-right corner of the desktop.
The status area opens.
2. Select .
Bluetooth is enabled and the Promethean Chromebox 2 starts scanning for nearby Bluetooth devices.
3. From the list of available Bluetooth devices, select the Bluetooth device you want to connect to.
4. Follow the on-screen instructions to pair the devices.
Managing notifications
You can customize which notifications appear on the Promethean Chromebox 2.
1. Select the status area in the bottom-right corner of the desktop.
The status area opens.
2. If you want to enable or disable the Do not disturb mode, select .
When the Do not disturb mode is enabled, notifications don't appear.
3. To choose which applications are allowed to send notifications, select .

Changing the volume
You can increase or decrease the Promethean Chromebox 2 volume, or mute audio completely.
1. Select the status area in the bottom-right corner of the desktop.
The status area opens.
2. To adjust the volume, use the slider bar.
3. To mute audio completely, select .
For additional audio settings, select .
Adjusting the brightness
You can increase or decrease the Promethean Chromebox 2 brightness.
1. Select the status area in the bottom-right corner of the desktop.
The status area opens.
2. To adjust the brightness, use the slider bar.
Locking the screen
To prevent someone else using the Promethean Chromebox 2, you can lock the screen of the ActivPanel.
1. Select the status area in the bottom-right corner of the desktop.
The status area opens.
2. Select .
Configuring settings
You can configure the Promethean Chromebox 2 settings in the Settings screen.
1. Select the status area in the bottom-right corner of the desktop.
The status area opens.
2. Select .
The Settings screen opens.
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18 Promethean Chromebox 2 User Guide
You can configure options at the following locations:
Action Option in Settings screen
Configure LAN connection parameters Network> Ethernet
Make sure your Chromebox is connected to the LAN.
For more information, see section "Connecting to a Local Area
Network" on page 13.
Connect to a wireless access point Network > Wi-Fi
Enable or disable Bluetooth and pair with compatible devices Bluetooth > Bluetooth
List of connected devices Connected devices
Add multiple Google Accounts to your Chromebox user account, so you can use
them at the same time
People > Your account
Manage sync settings People > Sync your settings
Enable or disable to show lock screen when waking up from sleep mode and
set lock screen password
People > Security and sign-infor
Set website restrictions and screen time limits with Family Link People > Parental controls

Action Option in Settings screen
Manage other Chromebox user accounts People > Manage other people
Configure mouse settings Device > Mouse
Configure keyboard settings Device > Keyboard
Configure display settings Device > Displays
Manage storage Device > Storage management
Set Chromebox activity when the system is idle Device > Power
Select your preferred account image Personalisation > Change device account image
Select your preferred desktop wallpaper Personalisation > Wallpaper
Set the default search engine that is used in the address bar Search and Assistant > Preferred search engine
Enable or disable Google Assistant and configure its settings Search and Assistant > Google Assistant
Uninstall apps, pin apps to shelf, configure notification settings and
permissions
Apps > Manage your apps
Uninstall Google Play Store Apps > Google Play Store
Run Linux tools, editors, and IDEs on your Chromebox Linux (Beta) > Linux
Configure advanced system settings:
• date and time
• privacy and security
• passwords and forms
• language and input
• downloads
• printing
• accessibility settings
• perform system reset
Advanced
Viewing help
If you have problems using the Promethean Chromebox 2, you can view help on the Promethean Chromebox 2 .
1. Select the status area in the bottom-right corner of the desktop.
The status area opens.
2. Select .
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Troubleshooting
If the Promethean Chromebox 2 is not operating correctly, please check the following table before contacting Technical Customer
Support.
Problem Solution
The power is switched on,
but the Promethean
Chromebox 2 does not start
• Ensure that the AC adapter is plugged into the power socket on the Promethean Chromebox 2.
• Ensure that the AC adapter is connected to the power cable.
• Ensure that the power cable is connected to an AC power outlet.
For more information, see section "Connecting to AC power" on page 11.
The Promethean Chromebox 2
cannot access the Local Area
Network
• Ensure that you have connected one end of an RJ-45 cable to the LAN port of the Promethean Chromebox 2
and the other end to the network connection device or a network wall connector. For more information, see
section "Connecting to a Local Area Network" on page 13.
• Make sure you have configured the LAN settings correctly. For more information, see section "Configuring
settings" on page 17.
The Promethean Chromebox 2
cannot connect to a Bluetooth
device
• Ensure that the Bluetooth device to which you want to connect is near the Promethean Chromebox 2, and is
visible to other devices. For more information, see section "Connecting to Bluetooth devices" on page 1.
There is no sound coming
from the Promethean
Chromebox 2
• Ensure that audio is not set to mute, and that the volume is set high enough to hear. For more information, see
section "Changing the volume" on page 17.
Resetting the Promethean Chromebox 2
To reset the Promethean Chromebox 2, insert a pointed tool into the reset hole on the side of the device.
► For more information, see section "Front view" on page 7.