Promise VTrak J5960 User manual

VTrak J5960
Quick Start Guide
© 2021 PROMISE Technology, Inc. All Rights Reserved.
P/N G6102J596000000

Unpacking................................................................................................. 1
SetUp SUmmary......................................................................................... 3
packing LiSt ............................................................................................. 3
Safety WarningS and caUtionS ................................................................ 5
reStricted acceSS Location ..................................................................... 7
optimizing Location .................................................................................. 7
InstallatIon Procedure for rack MountIng .............................8
cable ManageMent arM InstallatIon .............................................. 16
cable ManageMent arM release ................................................... 17
dIsk carrIer asseMbly .................................................................. 19
InstallIng Hard dIsk drIves .......................................................... 22

Unpacking
The VTrak J5960 is shipped in protective outer packaging that consists of
cardboard caps on the top and bottom and an outer sleeve surrounding
the sides. Edge protectors reinforce the top cap, while plastic banding surrounds
the packaging and secures it all to the shipping pallet.
The inner contents of the VTrak J5960 packaging consists of three layers: the
accessory tray (top), the chassis box (middle), and the drive boxes (bottom).
1. Make sure that all of the necessary parts and equipment are available,
including any equipment necessary to support the enclosure during
installation. To verify the list of necessary parts, see VTrak J5960 Packaging
Overview.
2. Using a box cutter, cut the straps that secure the packaging to the pallet.
3. Remove and discard the top cap and the outer sleeve.
4. From the accessory tray, open the boxes for the rails, CMA arms, and top
cover alignment brackets. Remove these parts and set them aside.
5. Open the chassis box and remove the top cushions from the front and rear of
the chassis
6. With assistance, and without using the system handles, remove the chassis
from the chassis box and set it aside.
7. Open the drive boxes and verify their contents. Depending on the version
of the VTrak J5960 being unpacked, seven boxes should contain fourteen
drive assemblies (in the form of HDDs, SSDs, or blanks), and one box should
contain four drive assemblies. Once the contents are veried, leave them in
the boxes. This will protect them from damage until they are installed in the
enclosure.
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Promise Technology VTrak J5960 Quick Start Guide

CAUTION
Do not lift the chassis by the system handles. The
handles are designed only for sliding the enclosure out of
the rack on its rails.
CAUTION
The chassis weighs ~35 kg without drives installed. Three
people are required to lift, mount and guide this 4U
chassis into a rack enclosure when using the procedures in
this document.
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Promise Technology VTrak J5960 Quick Start Guide

Setup Summary
The setup process is summarized as follows:
1. Unpack the VTrak J5960 and hardware
2. Remove the Install rack hardware and place chassis into approved rack
system.
3. Assemble and Insert Hard Disk Drives (HDD) in the drive carriers.
Packing List
The shipping package ensemble includes the following components. Each
component is packaged in their own nested packaging material:
1. One VTrak J5960 chassis assembled with all internal components
except hard disk drives (HDD).
2. Hard Disk Drives (HDD)
3. Sliding rail system hardware and fasteners (components described in
separate section below)
4. Two power cables (2m)
5. Two MiniSAS HD cables (2m)
6. One Cable Management Assembly (CMA)
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Promise Technology VTrak J5960 Quick Start Guide

Rack System Instructions
The following or similar rack-mount instructions are included with the installation
instructions:
• Elevated Operating Ambient – If installed in a closed or multi-unit rack
assembly, the operating ambient temperature of the rack environment may
be greater than room ambient. Therefore, consideration should be given to
installing the equipment in an environment compatible with the maximum
ambient temperature (Tma) specied by the manufacturer.
• Reduced Air Flow – Installation of the equipment in a rack should be such
that the amount of air ow required for safe operation of the equipment is not
compromised.
• Mechanical Loading – Mounting of the equipment in the rack should be such
that a hazardous condition is not achieved due to uneven mechanical loading.
• Circuit Overloading – Consideration should be given to the connection of the
equipment to the supply circuit and the effect that overloading of the circuits might
have on overcurrent protection and supply wiring. Appropriate consideration of
equipment nameplate ratings should be used when addressing this concern.
• Reliable Earthing – Reliable earthing of rack-mounted equipment should be
maintained. Particular attention should be given to supply connections other
than direct connections to the branch circuit (for example, use of power strips).
CAUTION
Slide/rail mounted equipment must not be used as a
shelf or workspace.
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Promise Technology VTrak J5960 Quick Start Guide

CAUTION
Circuit Overloading: Do not overload the power supply
circuits. Before connecting the server to the supply circuit,
review the equipment nameplate power ratings and
consider the eect that circuit overloading might have on
overcurrent protection and supply wiring.
CAUTION
Elevated Operating Ambient Temperature: If the server is
installed in a closed or multi-unit rack assembly, the operating
ambient temperature of the rack environment might be greater
than room ambient temperature. Therefore, install the equip-
ment only in an environment compatible with the maximum
ambient temperature (Tma) specied for the device.
CAUTION
Electrostatic discharge can harm delicate components inside
PROMISE products.
Electrostatic discharge (ESD) is a discharge of stored static elec-
tricity that can damage equipment and impair electrical circuit-
ry. It occurs when electronic components are improperly handled
and can result in complete or intermittent failures.
Wear an ESD wrist strap for installation, service and maintenance
to prevent damage to components in the product. Ensure the an-
tistatic wrist strap is attached to a chassis ground (any unpainted
metal surface). If possible, keep one hand on the frame when you
install or remove an ESD-sensitive part.
Before moving ESD-sensitive parts place them in ESD static-protec-
tive bags until you are ready to install the part.
Safety Warnings and Cautions
To avoid personal injury or property damage, before you begin installing the product,
read, observe, and adhere to all of the following safety instructions and information.
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Promise Technology VTrak J5960 Quick Start Guide

CAUTION
Reliable Grounding: Maintain reliable grounding of
rackmounted equipment. Give particular attention to
supply connections other than direct connections to the
branch circuit (for example, use of power strips).
CAUTION
Reduced Air Flow: Install the equipment in a rack so that
the amount of air ow is adequate for the safe operation
of the equipment.
CAUTION
Equipment Loading: Always load equipment into a rack
from the bottom up so that the rack does not become
top-heavy and tip over. Deploy the rack’s anti-tilt bar to
prevent the rack from tipping during equipment installa-
tion.
CAUTION
Do not use slide rail mounted equipment as a shelf or a
work space.
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Promise Technology VTrak J5960 Quick Start Guide

Restricted Access Location
The VTrak J5960 is intended for installation in a server room or computer room
where at least one of the following conditions apply:
• access can only be gained by service persons or by users who have
been instructed about the restrictions applied to the location and about
any precautions that shall be taken and/or
• access is through the use of a tool or lock and key, or other means of
security, and is controlled by the authority responsible for the location.
Optimizing Location
Failure to recognize the importance of optimally locating your product and failure to
protect against electrostatic discharge (ESD) when handling your product can result
in lowered system performance or system failure.
Do not position the unit in an environment that has extreme high temperatures or
extreme low temperatures. Be aware of the proximity of the unit to heaters, radiators,
and air conditioners.
Position the unit so that there is adequate space around it for proper cooling and
ventilation. Consult the product documentation for spacing information.
Keep the unit away from direct strong magnetic elds, excessive dust, and
electronic/electrical equipment that generate electrical noise.
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Promise Technology VTrak J5960 Quick Start Guide

Rail Safety Latch Slide Inner Rail Out
Step 1 : Remove the inner rail that is nested inside the rack rails.
a. Start by sliding the inner rail out of the outer/rack rail until the safety latch
engages and the inner rail will not extend further. It will only slide one way.
Installation Procedure for Rack Mounting
Follow the instructions below to install the chassis in a 19” equipment rack.
There are Right and Left rails and they must be installed as a
set. Each inner rail will read“R” for the right or“L” for the left
embossed on the inside. Each outer rail will read“R-Front” for
the right or “L-Front” for the left. Right and Left refer to when
you are facing the front of the rack.
b. Press on the safety latch release spring located on the side of the rail and slide
the inner rail out the rest of the way.
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Promise Technology VTrak J5960 Quick Start Guide

Inner Rail Attachment
Slide Inner Rail
Step 2 : Install the inner rail onto the chassis making sure they are installed on
the correct side. Each inner rail will read “R” for the right or “L” for the left embossed
on the side that faces away from the chassis. Right and Left are with reference to
looking at the front of the enclosure.
a. Orient the inner rails so that the at side is facing the enclosure and the side
with the grooves is facing away from the enclosure.
b. Align the keyholes on the inner rail to the mounting pegs on the side of the
enclosure and press the inner rail ush against the chassis. If the keyholes don’t line
up with the pegs, ip the rail length-wise to see if this will align them.
c. Slide the inner rail toward the rear of the chassis to lock it in place. There will be
an audible click and the mounting pegs will cover the front part of the keyhole.
d. Install the three special screws provided in the rail hardware kit package to secure
the inner rail to the chassis. Use the screws provided for this purpose. Using the
incorrect screw can damage the chassis.
e. Follow these steps for the second inner rail on the opposite side of the enclosure.
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Promise Technology VTrak J5960 Quick Start Guide

Screw Outer Rail Into Rack
Step 3 : Set the vertical rack rail depth to between 32” and 36”.
Step 4: Install the outer rails into the rack. Pay special attention to which side is
being installed. The embossed R is for the right side and L is for the left side. Right
and Left refer to when you are facing the front of the rack.
a. Move to the rear of the rack.
b. Orient the rail so that the word “REAR” that is embossed into the metal of the
rail is at the rear end of the rack, and the release latch is facing the inside of the rack
posts as shown in the following image.
c. Align the rail on the rack posts at the U-height desired for installation. The
bottom of the rail will be the lower most U of the total 4U height.
d. Pull the rail toward the rack post until the latching mechanism engages the rack.
The latching mechanism may need to be pulled open to get around the rack post.
e. Move to the front of the rack.
f. Align the front of the rail with the holes on the rack posts that will receive the
rails and pull the rail toward the holes until the latching mechanism engages the rack.
Ensure that all of the vertical rails are set to the same depth using a
tape measure.
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Promise Technology VTrak J5960 Quick Start Guide

Cage Nut Spacing
If necessary, unscrew the rack post fasteners to enable the latching mechanism to
engage. Screw the rack post fasteners back into the proper holes.
g. Use a level to make sure that the rails are aligned properly.
h. Follow these steps for the other outer rail.
CAUTION
Always install the top cover onto the enclosure before
installing the chassis into a rack. Not having the top cover
installed may damage the alignment brackets.
Step 5 : Install the rail mounting hardware, starting with the uppermost rack
mounting hole of the 4U space on the front of the rack.
CMA Standard:
a. Install one cagenut at the uppermost
mounting hole of the 4U space that the enclosure
will occupy.
b. If the VTrak J5960 will be installed in a rack
for shipping purposes, install four more M5 cage
nuts in the holes 3-6 of the 4U space. These
will receive the M5 x 12mm T15 Flat Head Torx
screws that secure the enclosure to the rack with
the shipping bracket.
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Promise Technology VTrak J5960 Quick Start Guide

Extend Mid-Rails
Bearing Plate
Bearing Plate
Step 5 : Extend the mid-rails out of the rack so that they are protruding from the
front of the rack and the safety latches engage.
Step 6 : Install the chassis into the rails.
a. Extend the bearing plates on the inside of the mid-rails until they are fully forward
(detent has engaged). This prevents potential damage due to improper mating of the
rails.
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Promise Technology VTrak J5960 Quick Start Guide

Bearing Plate
CAUTION
This step in the installation requires a minimum of 3 individu-
als to install safely, two to lift and one to guide the others
who may have diculty seeing because the enclosure is in
the way. Ensure that the appropriate measures are taken to
safely support the enclosure during installation. The enclosure
MUST have no drives installed and requires a two person team
lift to install. Do not attempt to lift the system if it is fully
populated with drives. The only case in which the system may
be installed or removed with the drives populated is if the
facility has a lift that is rated to handle the maximum weight
of the fully loaded system.
WARNING
The handles on the front of the chassis are not intended
to be used to support the weight of the VTrak J5960
. Lifting the unit by the chassis handles or trying to
support the unit on the handles can cause them to fail.
This can cause serious damage to the unit or serious
bodily harm to those handling the unit. Always team lift
the chassis by gripping the underside of the unit, and
never try to lift a chassis that is lled with drives.
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Promise Technology VTrak J5960 Quick Start Guide

Rail Safety Latch
Installing the Chassis
d. Once the rails are mated properly, slide the enclosure into the rack until it is
stopped by the safety catch on the rails. Push the release lever on the safety latch
(located on the side of each of the rails), and push the enclosure the rest of the way
into the rack.
e. As the chassis is slid into the rack,
position one installer at the rear of the rack
to ensure that the pegs on the sides of the
cover will slide correctly into the rear cover
alignment brackets on both sides of the rack. If
the chassis does not install smoothly or snags,
check that the rear cover alignment brackets
are not interfering with the chassis sidewalls,
and try again.
b. In preparation to perform a team lift, position one individual on each side of the
enclosure (to lift) and a third individual standing at the protruding rack rails (to guide
the chassis to mate with rack rails).
c. Team-lift the enclosure until the inner rails (which are attached to the chassis)
align with the extended mid-rails (which are attached to the rack), and guide the inner
rails on the chassis to mate with the rack rails.
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Promise Technology VTrak J5960 Quick Start Guide

Before installation, check the Cable Management Arm (CMA) direction and switch
the CMA connector.
1. Press PUSH button.
2. Spin 180 degrees to change direction.
A = CMA connector
B = CMA connector base on inner member
C = CMA connector
D = CMA connector base on outer member
E = CMA connector beside the center CMA body
F = CMA connector base on outer member
The loop strap is tied to the CMA crossbar
when shipped.
Remove this strap for installation.
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Promise Technology VTrak J5960 Quick Start Guide

1. Install the inner member A onto B
2. Install the outer member C onto D.
3. Install outer member E ont F.
Cable Management Arm Installation
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Promise Technology VTrak J5960 Quick Start Guide

Cable Management Arm Release
1. Release the outer member.
Press PUSH button on the CMA plug-in part to draw it out.
2. Release the outer member.
a. Turn CMA 90 degrees to the right hand side to maintain the
chassis or resume the removal.
b. Press PUSH button on the CMA plug-in part to draw out.
3. Release the inner member
Press the PUSH button on the CMA plug-in part to draw it out.
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Promise Technology VTrak J5960 Quick Start Guide

Step 8: Cable the CMA(s).
a. Unlatch the elbow side of the arm(s) by pressing the blue button
labeled “push,” and then swing the arm(s) open.
b. Gather the SAS, power, and Ethernet cables for installation. Be-
fore cabling, note the following routing patterns for best results:
Step 9 : Now that the chassis is installed, test the installation by sliding the
enclosure in and out of the rack a minimum of three times. If the enclosure binds,
catches, or displays any incorrect motion or behavior repeat the installation.
Step 10 : Grasp both handles at the front of the enclosure and pull with even
pressure to extend the chassis out of the rack until it is stopped by the safety latches.
The safety latches will prevent the enclosure from coming out of the rack completely
and the cover will remain in the rack attached to the rear alignment brackets.
Step 11 : Perform this same action two more times without the drives loaded to
make sure the rail kits are installed properly.
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Promise Technology VTrak J5960 Quick Start Guide