
ALL OF THE LIGHTS
The VPro+ will display light notifications from the device button,
unless otherwise noted.
FAQs
Do I need to use the VPro+ app?
No. You can successfully utilize your VPro+ device without downloading
the mobile app. The VPro+ app conveniently allows you to track your
device usage and share that information with your doctor or others.
Can I use the VPro+ more than once a day?
While the suggested use is one 5 minute session per day, there are no
contra-indications to utilizing the device multiple times a day. Please
consult your doctor.
How much pressure should I apply?
Bite down gently on the mouthpiece during use. There is no need to bite
down harder than as needed to support the device.
I got a new VPro+ because my old one was lost/stolen. How do I pair
my new device?
First, unpair your old device by navigating to settings in the VPro+ App.
Select the “Reset Device” button. Confirm your selection and your device
is now unpaired. Now you may follow the in-app onboarding screens.
What should I do if the VPro+ will not charge?
If the VPro+ LED indicator does not light up red when placed in the
case, please check the case’s power connection. If the case is properly
plugged into a power source using the provided VPro+ USB cord, please
contact Propel Customer Service for further assistance.
Notification Meaning
Blue (3 Blinks) Session Start
Blue (Slow Blinking) Charging in Progress
Green LED (1 Blink) App has Connected
Green (3 Blinks) Session End
Green (Slow Blinking) Charging Complete
Green (Blinks and Vibrates) Device Locate
Yellow LED (2 Blinks) Successful App Pairing
Red (1 Blink) Critical Battery
Red (2 Blinks) Device Reset/Reboot
Red (Back of Device) Firmware Update/Charging
For more information/troubleshooting, refer to the Instructions for Use or visit www.propelortho.site/vprofaq