Prowise PW.1.17055.0001 User manual
This user manual applies to the Prowise Touchscreens with the following model numbers:
- 55": PW.1.17055.0001
- 65": PW.1.17065.0001
- 75": PW.1.17075.0001
- 86": PW.1.17086.0001
1. Index
1. Index 2
2. Important safety instructions 4
2.1. Safety 4
2.2. Placement 4
2.3 Repair 5
2.4. Environment 5
2.5 Recycling and disposal 6
Packaging 6
Device 6
Batteries 6
3. Installation 6
3.1. Place of installation 7
3.2. Cabling 7
3.3. Wi-Fi module 8
3.4 Install the OPS PC module 9
4. Becoming familiar with your product 11
4.1. Product Specifications 12
4.2. In the box 17
4.3. Product overview 19
4.4. Touchscreen control 21
4.5. The control button 22
Control button 22
4.6. Microphone 23
4.7. NFC card reader, remote control receiver and sensors 23
4.9. ProWrite® technology 24
4.10. Cleaning 25
5. Getting started 26
5.1. Turn the touchscreen on and off 26
Enable 26
Disable 27
Shut down automatically 27
5.2. Starting your device for the first time 28
5.3. Connecting to a network 29
Ethernet 29
Wi-Fi connection 29
5.4. Adjusting the volume 30
6. Prowise Central 31
6.1. Prowise Central home 31
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6.2. The Prowise Central menu 32
7. Changing the settings 33
8. OTA updates (over-the-air updates) 33
9. Remote control 34
9.1. Schematic overview and explanation of the buttons 34
9.2. Angle at which to use the remote control 36
9.3. Replacing the batteries of the remote control 37
10. Connecting auxiliary equipment 38
10.1.1. HDMI 38
10.1.2 VGA 39
10.1.3 DP 39
10.1.4 AV 39
10.1.5 USB-C 39
10.2. Connecting the Prowise touchscreen to audio equipment 40
10.2.1. Connecting headphones 40
10.2.2. Connecting an amplifier 41
10.2.3. Connecting using the HDMI port (ARC) 42
10.2.4. Connecting using the HDMI port (CEC) 43
Appendix 44
RS232 protocol 44
Serial Port Settings 44
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2. Important safety instructions
2.1. Safety
●Never open the housing of the touchscreen! You can get an electric shock or cause a short circuit.
●Do not use the touchscreen during thunderstorms and unplug the power cable to avoid damage due to
a lightning strike.
●Make sure your touchscreen does not get wet! This could lead to a short circuit and electrocution
hazard. Do not install the device close to water and do not place objects containing liquid on or next to
it.
●A high volume level can cause permanent hearing damage. If the device is used at high sound volume
for an extended period of time, it can cause hearing damage to the listener.
●Use only the components and accessories supplied by Prowise.
●Always turn off the touchscreen and unplug it from the electrical outlet when changing a module.
●Do not insert objects into the openings of the touchscreen that are not intended for this purpose. This
can cause short-circuit or even fire.
2.2. Placement
●We recommend not to install the touchscreen yourself or by a third party. Let Prowise or a certified
Prowise partner install or mount the touchscreen to avoid possible damage. Prowise can not be held
responsible for any damage or injury caused by incorrect installation by third parties. Damage due to
incorrect installation by third parties will not be covered by the warranty.
●Do not install or place the touchscreen onto an unstable wall or floor.
●Do not use the touchscreen in an industrial environment where it will frequently get exposed to
vibrations and dust.
●Do not place the touchscreen close to equipment that generates heat.
●Make sure that all ventilation openings, located at the back of the touchscreen, stay uncovered, so hot
air can escape.
●Only connect the touchscreen to an earthed electrical socket.
WARNING!
Please read this user manual and
the safety instructions (separate document) carefully
before using the Prowise touchscreen. Follow the warnings stated on the device, the user manual and
the safety instructions. Always keep the safety instructions and the user manual within reach.
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2.3 Repair
Never repair the touchscreen yourself!
Always contact Prowise or a certified partner in case of a defect, to avoid damage. Contact information can be
found at: www.prowise.com/en/contact.
2.4. Environment
●Unplug the power cable if the screen will not be used for an extended period of time.
●The power consumption in standby mode is <0.5 watts.
●The Prowise touchscreen is ENERGY STAR-certified.
●When the touchscreen is no longer usable, it can be disposed of at a designated collection point.
WARNING!
Warning for electrified parts! Never open the housing of the touchscreen! You can get an
electric shock, cause a short circuit or even a fire. This can cause injuries or damage to yourself
and/or the touchscreen.
PLEASE NOTE!
When WOL (wake on LAN) and WOS (wake on source) are enabled, the energy
consumption in standby mode increases!
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2.5 Recycling and disposal
If you have questions about the correct disposal of your touchscreen, please contact Prowise or a certified
partner.
Packaging
The device is packaged to prevent transport damage. Packaging is made of resources that can
be reused or recycled.
Device
Do not dispose of the device together with the household waste at the end of its lifespan. Ask
about the possibilities for an environmentally friendly and responsible method of disposal in
accordance with the WEEE guidelines.
Batteries
Depleted or defective batteries do not belong in the household waste. Dispose of them at a
collection point for empty batteries. The remote control uses 1.5V AAA batteries.
3. Installation
A Prowise certified mechanic will install the Prowise touchscreen on delivery and will ensure the screen is ready
for use. We do not recommend it, but if you or someone else wants to install the screen, then please follow the
steps below:
●Do not install the touchscreen alone.
●Use a certified Prowise wall bracket to install the Prowise touchscreen on a wall.
●Use a Prowise VESA bracket when assembling the screen on a Prowise lift system.
●Please ensure the wall is strong enough to carry the weight of the touchscreen.
●Connect the cables (which cables you require depend on the external devices you use or other external
sources like a lift system).
●When using a PC module, make sure that the module is placed correctly and is locked. Install the PC
module as described in the chapter ‘Install OPS PC module’.
●Make sure to only connect the power cable when the above elements have been connected and only
use the power cable supplied by Prowise.
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3.1. Place of installation
Please follow the instructions below, these will help guarantee reliable functioning and a long lifespan of your
touchscreen.
Keep the touchscreen and all connected devices away from water and avoid dust and heat. Do not place the
touchscreen near devices which produce heat or in the vicinity of water. Non-compliance with these instructions
can lead to faults or damage to the touchscreen.
The Prowise touchscreen can be used at an ambient temperature from 0 °C to +38 °C (32 °F to 100,4 °F) and
relative humidity from 10% to 90% (without condensation).
When switched off, the touchscreen can be stored at a temperature from -20 °C to 60 °C (-4 °F to 140 °F) and
relative humidity from 10% to 90% (without condensation).
Install the touchscreen on a stable, vibration-free floor/wall to avoid damage to the touchscreen. Make sure that
all of the ventilation openings, located at the back of the screen, stay uncovered, so hot air can escape.
3.2. Cabling
Only use the power cable supplied by Prowise to connect the Prowise touchscreen to the mains power supply.
The touchscreen must be placed close to the electrical outlet and the electrical outlet should be easy to reach.
Cables should not be laid in the walkway to avoid anyone stepping on them or tripping over them. To avoid
damage to the cables, do not place any objects on the cables. Prevent electrical overloads when using a
distributing plug, as this can lead to a short circuit.
CAUTION!
Prowise can not be held responsible for any damage or injury caused by the incorrect installation
of the touchscreen done by third parties. Damage to the touchscreen, caused by incorrect installation by
third parties is not covered by the warranty. Always contact Prowise or a certified partner if you have any
questions about the installation.
Warning!
Disconnect the power cable during a thunderstorm. For extra safety, we recommend using an
overvoltage protection device, to prevent the touchscreen from sustaining damage as a result of power
surges or lightning strikes.
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For extra safety, we recommend using a surge protector to prevent the touchscreen from sustaining damage as
a result of power surges or lightning strikes.
3.3. Wi-Fi module
The Prowise touchscreen is equipped with a Wi-Fi module. Follow the steps below to successfully install the Wi-Fi
module.
CAUTION!
Only plug the power cable into grounded electrical outlets with AC 100-240V ~50/60Hz. If you
are not sure about the power supply at the installation location, consult your energy company.
HAZARD WARNING!
Choking hazard. This product contains small parts that form a choking hazard
for children. Keep this product out of reach for children when not installed into the touchscreen.
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3.4 Install the OPS PC module
Follow the steps below to install the OPS PC module:
(Please note the OPS PC module is optional)
WARNING!
Please make sure the power cable of the Prowise touchscreen is disconnected before
installation.
CAUTION!
Please ensure the power cable is not connected to the main power supply while installing
the OPS PC module.
1. Unscrew the screws
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2. Remove the cover plate
3. Insert the OPS PC module into the slot
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4. Becoming familiar with your product
We recommend not to install the touchscreen yourself or by a third party. Have Prowise or a certified partner
install or mount your touchscreen to avoid possible damage.
Always adjust the screen to the correct height before use. Avoid standing in a stooped or bent posture and
ensure that the ends of the screen are located within arm’s reach.
The screen is in an optimal position if you can touch both the top and the bottom without bending down or
reaching up high. By putting the screen in the right position you can prevent physical complaints caused by an
incorrect posture. Avoid physical complaints caused by a poor posture.
4. Tighten the lock screw of the PC module
DANGER!
Risk of injury. Do not stand on a chair, stool or other object to operate the touchscreen. This
especially applies to children! This involves a risk of falling that could result in serious injury. Ensure that the
screen is installed at the correct height or that the lift is set to the correct height when the screen is used.
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4.1. Product Specifications
Display
Bezel colour
Brushed aluminium (black)
Screen dimensions (inches)
55", 65", 75", 86"
Screen type
Ultra HD LED - IPS
Resolution
3840 x 2160 @ 60Hz
Glass panel
Anti-Glare Pro with zero-bonding technology
Thickness of glass panel
3.2 mm
Hardness of glass panel
Mohs 7
Aspect ratio
16:9
Contrast ratio
1200:1
Dynamic contrast ratio
5000:1
Brightness
450 cd/m2 (75")
400 cd/m2 (86")
Number of colours
10 Bit (1.07B)
Viewing angle
178º
Refresh rate
60Hz
PC module slot
Yes, OPS module
Touch type
Type
ProWrite with InGlass™ Technology
Multi-touch
Yes (40 points)
Multi-writing
Yes (16 points)
Auto-calibration
Yes
Resistant to sunlight
Yes
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Supported OS
Windows 7, 8.1 & 10/Mac OS/Linux/Android and
Chrome OS
Audio
Speakers
2.1 sound (2 front speakers and 1 subwoofer)
Front speaker power
55": 2 x 10W (8Ω)
65": 2 x 15W (8Ω)
75": 2 x 15W (8Ω)
86": 2 x 15W (8Ω)
Sub woofer power
1 x 15W (8Ω)
Max amplifier output
80W
Dolby Audio certification
Yes
Microphone
Type
Microphone Array
Number of microphones
6
Auto Switch (Windows/Central)
Yes
ProWrite
Number of pens
2
Simultaneous writing with multiple colours
Yes
Simultaneous writing with multiple line
thicknesses
Yes
Windows Ink support
Yes
Prowise Central
Android version
Android 8.0
Storage
32GB
Memory
4GB
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Over-the-air updates (OTA)
Yes
NFC sensor
Yes
Ports on the motherboard
HDMI output 2.0 (4K @ 60Hz)
1
USB-C (60w Power support and full function on
USB, video, audio and touch)
1
HDMI 2.0 (CEC & HDCP2.2)
2
USB Touch 3.0
4
Display port 1.2
1
LAN Input RJ45 (10/100/1000 mbps)
1
LAN Output RJ45 (10/100/1000 mbps)
1
Micro SD card reader
1
Headphone connection
1 (3.5 mm mini jack female)
AV input
1 (3.5 mm mini jack female)
VGA input
1
Mini Audio input
1 (3.5 mm mini jack female)
Audio output analogue
1 (2x RCA L+R)
Audio output digital
1 (SPDIF)
RS232
1 (DB9 male)
USB 2.0 (connection with lift system)
1
USB 3.0
1
Wi-Fi+BT Module
Yes, 1x
Wi-Fi 6 : 2.400 GHz ~ 2.4835 GHz (2.4GHz ISM Band)
802.11ax 2T2R WiFi a/b/g/n/ac/ax
Bluetooth: 5.0
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Front ports
USB 3.0
2
USB - C
1
HDMI 2.0
1
USB Touch
1
Sensors
Ambient light sensor
1
Proximity sensor
1
Ambient factors
Ambient temperature during use
0°C - 38°C
32 - 100°F
Ambient temperature when stored
-20°C - 60°C
-4 - 140°F
Humidity during use (no condensation)
10% - 90%
Humidity when stored (no condensation)
10% - 90%
General information
Voltage
~ 100-240 V (50/60Hz)
Nominal power consumption (without modules)
140W
Energy consumption in ECO mode
72W
Energy consumption in on mode
120W
Energy consumption in standby mode
≤ 0,5 Watt
Gross weight
55 kg
121.2 lbs
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Net weight
44 kg
97 lbs
Dimensions of the screen (W x H x D)
1309 x 828 x 89 mm
51.5 x 31.64 x 3.5 inches
Dimensions of the packaging (W x H x D)
1420 x 910 x 240 mm
55.91 x 35.83 x 9.45 inches
VESA standard
55": 400 x 400
65": 600 x 400
75": 800 x 400
86": 800 x 600
VESA arrangement for external devices
VESA 100 x 100 mm
Certification
CE: EMC + LVD / FCC-IC / RoHS / UL + CB, RCM and Energy
Star
Warranty
5 years standard warranty (up to 8 years)
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4.2. In the box
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1. Prowise Touchscreen
2. Accessory box:
3. Remote control
4. 1.5V AAA batteries (2x)
5. Wi-Fi module
6. Wi-Fi antenna (2x)
7. ProWrite® pen with double writing functionality (2x)
8. NFC card (2x)
9. Pen tips (4x)
10. Cable box:
11. Safety instructions Prowise touchscreen
12. User manual Wi-Fi module
13. Power cord
14. USB touch cable
15. HDMI cable
WARNING!
Keep the packaging material, such as plastic foil, away from children. Improper use of
packaging materials can result in a choking hazard.
PLEASE NOTE!
Check whether the supplied package is complete in case anything is missing, please
contact our service desk within 5 days after delivery. Please provide the serial number and a copy of
the invoice.
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4.3. Product overview
A. Ports (top)
1. USB 3.0 Type A (Camera)
B. OPS slot (left)
C. Wi-Fi module slot (left)
D. Ports (left)
1. HDMI Output 2.0
2. USB Type C (HDMI 2.0 + 60W power + USB 2.0 Touch)
3. HDMI 2.0 Type A (HDCP2.2 CEC)
4. USB 3.0 Type B (Touch port)
5. Display port 1.2 (DP 1.2)
6. USB 3.0 Type B (Touch port)
7. HDMI 2.0 Type A (HDCP2.2 CEC & ARC)
8. USB 3.0 Type B (Touch port)
9. LAN-IN port (RJ45)
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10. LAN-OUT port (RJ45)
11. SD card reader
12. Audio port - Headphones
E. Ports (front)
1. Motion sensor
2. USB 3.0 Type A
3. USB 3.0 Type A
4. USB Type C (HDMI 2.0 + 15W power + USB 2.0 Touch)
5. HDMI 2.0 Type A (HDCP2.2 CEC)
6. USB 3.0 Type B (Touch port)
F. Sensors (front)
1. Light sensor
2. Remote control receiver
3. NFC card reader
4. Motion sensor
G. Ports (bottom)
1. AV video input (567i)
2. VGA input (1920x1080p @60Hz)
3. USB 3.0 Type B (Touch port)
4. PC Audio input
5. Analog Audio port RCA (L+R)
6. S/PDIF Optical Digital Audio port
7. RS232 Serial Port
8. USB 2.0 Type A
9. USB 3.0 Type A
H. AC input and Main Power Switch (front)
1. AC input
2. Main switch
I. Ports (right)
1. USB 3.0 Type A
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This manual suits for next models
3
Table of contents
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