Proximus Forum 500 Series User manual

Forum 500 / Forum 5000: Code-number Procedures
1
Forum 500 / Forum 5000:
Code-number Procedures
You can use the code-number procedures on standard terminals, ISDN and
SIP terminals as well as on system telephones.
Forum 500 / Forum 5000: Code-number Procedures
Dial out
Making internal calls
(on automatic seizure of
external line) 1]
H** Z(internal tel. no.)
Deactivating Least Cost
Routing (LCR) 1] 5]
H## Z(dialling code, tel. no.)
VIP call 1] 5] H*# Z(internal tel. no.)
Calling an entrance intercom
(e. g. of the “Doorphone”
type) 1] 4]
H*102 to H*109
Door opener 1] 4] H*112 to H*119
Keypad dialling 1] 5] H*12 Z(keypad code digits)
Announcement 1] H*13* Z(internal tel. no.) #
Intercom 1] H*131* Z(device-ID) #
Calling Line Identification
Restriction (CLIR) by call 1]
H*31 Z(tel. no.)
Baby call 5] on: H*53* (external access code,
e.g. 0) Z(destination tel. no.) #
off: H#53#
Speed dialling 1] H*7 Z(speed dialling no.)
alternatively: H*7*
Z(speed dialling no.) #
Dialout for another terminal H*51* Z(Device-ID:) *
Z(destination tel. no.) #
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Forum 500 / Forum 5000: Code-number Procedures
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PIN dial 5] H#46 Z(internal tel. no.) *
Z(user PIN) #Z(destination tel. no.)
Switch authorisation 5] on: H*52* Z(internal tel. no.) #
off: H#52* Z(internal tel. no.) #
Dial in
Leaving a callback request
(a/b, DECT-GAP) 5]
on: GR*37#
alternatively: G6h
alternatively also: GR5h
off:G#37#
Pick-up 1] H*0#G…
Pick-up selective 1] H*0* Z(internal tel. no.) #G…
Logging out of / into all hunt
groups 5]
log out: H*41#
log in: H#41#
Logging out of / into individual
hunt groups 5]
log out: H*41* Z(internal tel.
no.) #
log in: H#41* Z(internal tel.
no.) #
Device busy 5] on: H*45#
off: H#45#
Ta ke H*88#
Connections
Parking / Unparking a call 5] park: GR*16
(Park-Codes 0-9/*/#) h
unpark: H*16
(Park-Codes 0-9/*/#)
Rejecting a waiting call GR0G… (a/b, DECT-GAP)
Disconnecting a call GR1G… (a/b, DECT-GAP)
Toggling / Accepting a waiting
call / Ending a three-party
conference
GR2G… (a/b, DECT-GAP)
Starting a three-party
conference 5]
GR3G… (a/b, DECT-GAP)
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Forum 500 / Forum 5000: Code-number Procedures
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Connecting two external
parties with each other 2]
R4h … (a/b, DECT-GAP)
All call forwarding off 5] H#001#
Deleting all call forwarding in
the exchange 5]
H*184 Z(system PIN) #
Call forwarding “immediately”
for all (internal and external)
calls 5]
on: H*21* (external access code,
e.g. 0) Z(destination tel. no.) #
off: H#21#
Call forwarding “immediately”
for internal calls 5]
on: H*211*
(external access code, e.g. 0)
Z(destination tel. no.) #
off: H#211#
Call forwarding “immediately”
for external calls 5]
on: H*212*
(external access code, e.g. 0)
Z(destination tel. no.) #
off: H#212#
Call forwarding “immediately”
for MSN 3] 5]
on: H*213* Z(MSN) *
Z(destination tel. no.) #
off: H#213* Z(MSN) #
Call forwarding “immediately”
for other users 5]
on: H*214*
Z(user’s internal tel. no.) *
Z(destination tel. no.) #
off: H#214*
Z(user’s internal tel. no.) #
Follow Me
(on on the destination
telephone / off on another
telephone) 5]
on: H*22* Z(source PIN) *
Z(source tel. no.) #
off: H#22* Z(source PIN) *
Z(source tel. no.) #
Call forwarding “after delay”
for all (internal and external)
calls 5]
on: H*61*
(external access code, e.g. 0)
Z(destination tel. no.) *
Z(time in sec.) #
off: H#61#
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Forum 500 / Forum 5000: Code-number Procedures
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Call forwarding “after delay”
for internal calls 5]
on: H*611*
(external access code, e.g. 0)
Z(destination tel. no.) *
Z(time in sec.) #
off: H#611#
Call forwarding “after delay”
for external calls 5]
on: H*612*
(external access code, e.g. 0)
Z(destination tel. no.) *
Z(time in sec.) #
off: H#612#
Call forwarding “after delay”
for MSN 3] 5]
on: H*613* Z(MSN) *
Z(destination tel. no.) *
Z(time in sec.) #
off: H#613* Z(MSN) #
Call forwarding “after delay”
for other users 5]
on: H*614*
Z(user’s internal tel. no.) *
Z(destination tel. no.) *
Z(time in sec.) #
off: H#614*
Z(user’s internal tel. no.) #
Call forwarding “on busy”
for all (internal and external)
calls 5]
on: H*67*
(external access code, e.g. 0)
Z(destination tel. no.) #
off: H#67#
Call forwarding “on busy”
for internal calls 5]
on: H*671*
(external access code, e.g. 0)
Z(destination tel. no.) #
off: H#671#
Call forwarding “on busy”
for external calls 5]
on: H*672*
(external access code, e.g. 0)
Z(destination tel. no.) #
off: H#672#
Call forwarding “on busy”
for MSN 3] 5]
on: H*673* Z(MSN) *
Z(destination tel. no.) #
off: H#673* Z(MSN) #
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Forum 500 / Forum 5000: Code-number Procedures
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Call forwarding “on busy”
for other users 5]
on: H*674*
Z(user’s internal tel. no.) *
Z(destination tel. no.) #
off: H#674*
Z(user’s internal tel. no.) #
Forwarding entrance intercom
calls
(only on a Forum 525) 4] 5]
on: H*151 (for doorbell 1) *
(external access code, e.g. 0)
Z(destination tel. no.) #
off: H#151 (for doorbell 1) #
Forwarding entrance intercom
calls 4] 5]
on: H*155 (for doorbell 1) *
(external access code, e.g. 0)
Z(destination tel. no.) #
off: H#155 (for doorbell 1) #
Protection
Telephone lock 5] on: H*33* Z(user PIN) #
off: H#33* Z(user PIN) #
Call protection for all
(internal and external) calls 5]
on: H*42#
off: H#42#
Call protection for internal
calls only 5]
on: H*421#
off: H#421#
Call protection for external
calls only 5]
on: H*422#
off: H#422#
Call waiting on / off (= call
waiting protection off/on) 5]
on: H*43#
off: H#43#
Announcement protection 5] 6] on: H*441#
off: H#441#
Intercom protection 5] 6] on: H*442#
off: H#442#
Remote service (via ISDN) on: *19* Z(system PIN) #
off: #19#
Remote service (via IP) on: *191* Z(system PIN) #
off: #191#
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Forum 500 / Forum 5000: Code-number Procedures
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Hotel
Room has been cleaned 5] *170
Wake-up call on / off 5] on: H*55*
Z(time, e.g. 0615)
off: H*55#
ACD
Log in to all groupn *4711
Log out of all groups *4710
Activate pause *4721
Deactivate pause *4720
Others
Activating automatic time
control 5]
H*8#
Manually setting a time
group 5]
H*8*
Z(number of the time group, e.g. 1)#
Changing the user PIN 5] H*99* Z(old user PIN) *
Z(new user PIN) *Z(new user PIN) #
Configuring IP address 5] *182 Z(system PIN)
*111 *222 *333 *444 #
Configuring network mask 5] *183 Z(system PIN)
*111 *222 *333 *444 #
Restart *185 Z(system PIN) #
System shutdown
(only on a Forum 523/524,
Forum 5004/5008/5012)
*189 Z(system PIN) #
Show firmware version
(revision) 5] 6]
*186
Show own port 5] 6] *187
Show system type 5] 6] *188
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1] Consultation calls
You can also carry out this code-number procedure during consultation calls:
GR press the R key during the current call.
2] Connecting two external parties with each other
If you connect two external parties whom you called, you will be charged for
the cost of the resultant call.
3] MSN call forwarding
Yo u c a n fo r w a rd several MSNs together to an external telephone number. The
individual MSNs are separated using *. You do not need to enter the full
MSNs - the last unique digits are all you need, as this is sufficient to distinguish
them from one another.
4] Doorbell
●The code-number procedure for opening the door and for calling the door
intercom is determined by the system administrator. Contact your system
administrator regarding the valid code-number procedure.
●Several doorbells can be configured in the Forum 500 / Forum 5000. You
can forward these doorbells using the appropriate code-number
procedure. The user guide for the standard terminals provides an overview.
5] SIP terminal
This code-number procedure can not be performed an a SIP-terminal.
6] System telephones
This code-number procedure is only to be performed on a system telephone.
7] Operate CSTA application
The usage of this code-number procedure depends on the attached appli-
cation.
Operate CSTA application 7] H*17* Z(code) #
alternatively: H*18*
(one character: 0-9, *, or #)
Test call for music on hold
(MP3 file, only on a
Forum 5500)
H*192 (MOH file index, e. g. “3”)
Forum 500 / Forum 5000: Code-number Procedures
As of 03.2015. Subject to changes
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