PROZIS Serena User manual

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User Manual
V.1 07/2020

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Language index
EN 3
FR 14
DE 27
IT 40
ES 52
PT 64

EN
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Prozis is a registered trademark of PROZIS.COM, S.A.
Prozis reserves the right to adjust or modify the product or any of the associated documenta-
tion in order to ensure its suitability for use, at any time and without prior notice.
The most recent version of this document, which may contain such adjustments or
modications, is available for reference at www.prozis.com/user-manuals
Legal compliance declaration
By means of this document, PROZIS declares that the Serena Massage Pillow is fully
compliant with all the standards specied in the applicable legislation as well as other
relevant clauses.
Prozis will always be available for any additional clarication through our customer support
communication channels, available at www.prozis.com/support
To avoid any impact on the environment or human health due to dangerous
substances present in electrical and electronic devices, the end users of such devices
are expected to understand the meaning of the symbol consisting of a crossed-out
waste container. Do not dispose of electrical and electronic equipment along with
unsorted household waste. Instead, dispose of it separately and properly.
The packaging that protects the device against transport damage is made from
non-polluting materials that can be disposed of via local recycle bins.
Safety warnings
Danger! This symbol, when
combined with the note Danger,
highlights a dangerous situation.
Failure to observe this warning may
lead to injury to life and limb.

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EN
DANGER FOR CHILDREN AND
PEOPLE WITH DISABILITIES
• This device can be used by chil-
dren 8 years old and over, and
by people with reduced physical,
sensory or mental capabilities or
lack of experience and knowledge
provided their use is supervised or
they have been given instructions
concerning the use of the device
in a safe way and understand the
hazards involved.
• Children must not play with the
device.
• Packing materials are not chil-
dren’s toys. Children must not play
with the packing material due to
risk of suffocation.
• Cleaning and maintenance must
not be performed by children
without supervision.
• The device has a heated sur-

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EN
face. Peoplewithheatintoler-
ancemustbecareful.
THIS DEVICE IS INTENDED FOR
HOME USE ONLY. DO NOT USE
IT FOR BUSINESS OR MEDICAL
PURPOSES.
Please do not use the device in the
following conditions:
• If you have a cardiac pacemaker,
an implanted defibrillator, or any
other implant with metal or elec-
tronic components.
• If you have a chronic or acute car-
diac arrhythmia, or any disorders
of the heart’s electrical conduction
system.
• If you have osteoporosis.
• If you’re undergoing any treatment
or if you had a surgery recently.
• If you’re pregnant.
• If you have a contagious skin condition.

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EN
• If you have an undiagnosed pain
or health problem.
• Do not place over open wounds,
sores, or rashes, nor over swollen,
red, infected or inflamed areas or
skin eruptions (e.g. due to phlebi-
tis, thrombosis or varicose veins).
• Do not use it near your eyes or
near other sensitive ares. Ensure
that your fingers or other body
parts do not get stuck between the
massaging nodes.
IF YOU HAVE A HISTORY OF
HEALTH PROBLEMS, ALLERGIC
REACTIONS OR ANY INJURIES,
PLEASE CONSULT YOUR
PHYSICIAN BEFORE USING THIS
PRODUCT. STOP USING THE
DEVICE IF YOUR ARE FEELING
SICK OR UNWELL OR IF ANY
OTHER COMPLAINTS ARISE.

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CAUTION! This symbol highlights
dangerous situations that can lead to
light injuries, or damage,
malfunction, and/or destruction of
the device.
TO PREVENT HARM OR INJURY TO
USERS OR OTHERS, MAKE SURE
TO COMPLY WITH THE BELOW
REQUIREMENTS.
• This device is intended for use in
dry indoor environments. Protect
the appliance, the power supply
unit, and its cable from the ele-
ments: rain, moisture, direct sun-
light, extreme temperatures, or
dirt.
• Keep the device dry. Never sub-
merge the device in water. Do not
use it in the bathroom or in other
damp environments. Do not use
it if your skin is wet. Do not touch

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EN
the power supply unit when you
are standing in water and never
plug or unplug the device with wet
hands.
• Do not use the device if it, or parts
of it, are visibly damaged.
• Do not alter or modify the device
in any way.
• This product is equipped with a
professional adapter that enables
charging by connecting the adapt-
er to the product. Please don’t
use a non-original adapter for
charging to avoid damage.
• This device must only be used at
safety extra low voltage matching
the markings on the appliance.
• Do not puncture the device. Do
not insert needles or pointed ob-
jects into the appliance.
• Do not cover the device. Never
use it under blankets. There is a

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risk of fire, electric shock or injury.
• Very long periods of use can lead
to overheating. To avoid it, allow
the device to cool down before
using it again.
• Never leave the appliance unat-
tended when plugged in. Unplug
it when not in use.
MAINTENANCE AND CLEANING
• Switch off the device and remove all plugs before cleaning. Let it cool down completely.
• Never submerge the device in water and protect it from water drops and spray. To prevent
possible damage, make sure no moisture enters the device while cleaning.
• Do not use chemical or abrasive cleaning agents.
• Clean the device regularly using a damp (not wet) sponge.
• Let the massager cover dry completely before use.
Do not wash.
Do not use bleach. Do not use cleaning agents containing bleach, such as heavy duty
detergents.
Do not tumble dry.
Do not iron
Do not dry clean.
STORAGE
• Allow the device to cool down completely before storing it away.
• Store the appliance in a cool, dry place, away from direct sunlight and dust.
• Avoid storing objects on top of the appliance.
• Please use the old packaging to repack the device to prevent dust and dirt build-up.

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User Manual
PACKAGE CONTENTS
1 × Prozis Serena - Massage pillow
1 × AC/DC adapter
1 × Quick guide
1
3
2
4
Product description (Fig. A)
1. Power/mode button
2. Massaging nodes
3. Power jack cable
4. AC/DC adapter