Puretec SOL-E1 Series User manual

User Guide
Automatic Timer Water Softening Appliance
SOL-E1 Series
For correct operation & installation, it is essential to observe these instructions.
FEB2022
ATS5200.103
Licence No. WM 74593
Australian Certication
Services
DO NOT
DO NOT USE
LIQUID SEALANTS.
SURGE PROTECTION
REQUIRED /
NO EXTENSION CORDS.
SURGE PROTECTION
REQUIRED /
NO EXTENSION CORDS.

2 Installation & Operation Manual Copyright © Puretec Pty Ltd 2022
What's Inside
What's Inside
Puretec Customer Service ............................................................................................................................3
Installation Record ............................................................................................................................................4
Before Installation..............................................................................................................................................5
Specifications........................................................................................................................................................7
Exploded Diagram..............................................................................................................................................8
Diagram Identification .....................................................................................................................................9
Installation Procedure...................................................................................................................................10
Programming .....................................................................................................................................................14
Start-Up ................................................................................................................................................................15
Regeneration......................................................................................................................................................15
Replenishment of Salt Supply ..................................................................................................................16
Type of Salt to Use.........................................................................................................................................16
Media Replacement........................................................................................................................................16
Replace the Backup Battery.......................................................................................................................17
Bypass Valve Operation - optional accessory .................................................................................18
Troubleshooting Guide..................................................................................................................................19
Warranty...............................................................................................................................................................23

3Copyright © Puretec Pty Ltd 2022 SOL-E1 User Guide
Puretec Customer Service
Puretec Customer Service
Thank you for purchasing a Puretec Sorol Automatic Timer Water Soening System. Your
system is a proven performer manufactured from only quality materials and components.
It will give years of reliability and trouble free operation if maintained properly.
This user guide is designed for Puretec SOL-E1 Water Treatment Systems. Be careful to
ensure the information and illustration is applicable to your particular unit.
Caution: Do not use with water that is microbiologically unsafe or without
adequate disinfection before or aer the system.
The systems are designed for metropolitan supply water but can be used in other
situations. For other types of water supply, please contact your local Puretec dealer.
Puretec Water Soeners are designed to run economically for many years, dependent on
the initial installation and periodic maintenance.
Flush system for 5 minutes or more, aer any period of non-use, more than 2 weeks..
Note: Water soener salt not supplied.
Installation Note: A water filter system/tap, like any product, has a limited lifespan and
if not replaced, will eventually fail. Failure can happen early due to unforeseen circum-
stances. To avoid possible property damage, this product should be regularly examined
for leakage and/or deterioration and replaced when necessary. We strongly recommend
that a drain pan, plumbed to an appropriate drain or outfitted with a leak detector, be
used in those applications where any leakage could cause property damage. We also
strongly recommend that the water supply be turned off, upstream to the water filter
system/tap, if no one is home for an extended period of time.
INSTALLATION SHOULD BE COMPLETED BY QUALIFIED TRADESPEOPLE.
FAULTY OPERATION DUE TO UNQUALIFIED PERSONS WILL RESULT IN VOIDED
WARRANTY COVERAGE.
Warning: Chlorine (free chlorine) tolerance is 1ppm - high chlorine levels permanently
damage the soening resin & is not covered under warranty. If chlorine exceeds this
limit, we recommend a carbon pre-filter such as the WH2 or CFS Series. Please refer to
Puretec for a specific recommendation. In any case, a carbon pre-filter is recommended
to protect against chlorine spikes & prolong the resin life.

4 Installation & Operation Manual Copyright © Puretec Pty Ltd 2022
Product Information
Model Number:
Serial / Batch Number:
Purchased from:
Date of Installation:
Installer / Plumber Details:
Regen Frequency: ________ Days
Water Analysis Information
Hardness: ___________ ppm / mg/L
Iron: ___________ ppm / mg/L
Manganese: ___________ ppm / mg/L
pH: ___________
TDS (Total Dissolved Salts): ___________ ppm / mg/L
Conductivity: ___________ EC / uS/cm
Chloride: ___________ ppm / mg/L
Sodium: ___________ ppm / mg/L
Installation Record
For future reference, fill in the following data
Installation Record

5Copyright © Puretec Pty Ltd 2022 SOL-E1 User Guide
Before Installation
Professional Installation Required
• Installation requires shutting water off to home, cutting home water supply pipe
and using a welding torch to add piping and fittings. Specialized tools and skills are
required. Not a do-it-yourself type of project.
Make Sure Your Water Has Been Thoroughly Tested
• An analysis of your water should be made prior to the selection of your water
conditioning equipment. Your dealer will generally perform this service for you, and
may send a sample to the factory for analysis and recommendations. Enter your
analysis information on page 4 for your permanent record.
• Soeners are designed to reduce hardness but can handle reasonable amounts
of soluble iron if consideration is given to content when selecting model and
regeneration settings. For best results contact Puretec to discuss.
Install Water Conditioning Equipment Correctly
Select the location of your water soener with care. Various conditions which contribute
to proper location are as follows:
• Install as close as possible to a drain.
• Install in correct relationship to other water treatment equipment. Contact Puretec
for assistance.
• Install the soener in the supply line BEFORE the water heater. Temperatures above
43.3°C (110°F) will damage the soener and void the warranty.
• DO NOT install the soener in a location where freezing temperatures occur.
Freezing may cause permanent damage and will also void the warranty.
• DO NOT install where water hammer conditions may occur without installing an
arrestor.
• Allow sufficient space around the installation for easy servicing. Provide a non-
switched 240V power source for the control valve.
• Protect from pressure vacuum with a suitable vacuum breaker.
• Where line pressure exceeds 500 kPa, an approved pressure limiting device must be
installed to comply with Australian & New Zealand Plumbing Standards. (Ref. AS/NZS
3500.1:2021, Clause 3.3.4).
• For point of entry installations an approved backflow prevention device must be
installed.
Before Installation

6 Installation & Operation Manual Copyright © Puretec Pty Ltd 2022
• The control valve, fittings and/or bypass are designed to accommodate minor plumbing
misalignment but are not designed to support the weight of a system or the plumbing.
• Do not use petroleum jelly, oils, other hydrocarbon lubricants or spray silicone anywhere.
A silicon lubricant may be used on the black o-rings but it is not necessary.
• Do not use pipe dope or other sealants on threads. Thread seal tape is the preferred
sealant but is not necessary on the nut connection or caps because of o-ring seals.
• All plumbing should be done in accordance with local plumbing codes. The pipe size for
the drain line should be a minimum of ⅝”.
• Avoid getting primer and solvent cement on filter system.
• Install grounding strap on metal pipes if required.
• Ensure the system is protected against high pressure and extreme temperatures.
• Chlorine (free chlorine) tolerance is 1ppm - high chlorine levels permanently damage
the soening resin & is not covered under warranty. If chlorine exceeds this limit, we
recommend a carbon pre-filter such as the WH2 or CFS Series. Please refer to Puretec
for a specific recommendation. In any case, a carbon pre-filter is recommended to
protect against chlorine spikes & prolong the resin life.
Things to remember while planning your installation:
• All installation procedures MUST conform to local plumbing codes.
• If lawn sprinklers, a swimming pool, or geothermal heating/cooling or water for other
devices/activities are to be treated by the water soener, a larger model MUST be
selected to accommodate the higher flow rate plus the backwashing requirements of
the water soener. Contact Puretec for assistance.
WARNINGS
Before Installation

7Copyright © Puretec Pty Ltd 2022 SOL-E1 User Guide
Specifications
Specifications
Operating Pressure Min/Max: 138 - 862* kPa
Operating Temperature Min/Max: 0 - 48 °C (protect from
freezing)
Electrical Connection: 240V / 50 Hz (if required)
Inlet/Outlet Connection: 25 mm
Drain Connection: ⅝”
Overflow Connection: ⅝”
Width (mm) (W): 350
Height (mm) (H): 1125
Depth (mm) (D): 490
Dry Weight (kg): SOL30-E1 - 28 kg.
SOL40-E1 - 38 kg.
1125
350 490
*Where line pressure exceeds 500 kPa, an approved pressure limiting device must be installed to
comply with Australian & New Zealand Plumbing Standards. (Ref. AS/NZS 3500.1:2021, Clause 3.3.4).

8 Installation & Operation Manual Copyright © Puretec Pty Ltd 2022
Exploded Diagram
Exploded Diagram
1
2
3
4
5
7
9
8
11
12
15
16
17
13
6
10
18
14

9Copyright © Puretec Pty Ltd 2022 SOL-E1 User Guide
Parts Identification
Outlet 1"
Control Panel
Inlet 1"
Diagram Identification
Item Part no Description
1 WTD2030 Riser Pipe
2 - Pressure Tank
3 WTB1035 Cabinet Domestic Soener
4 - Brine Well
5 Brine Pick-Up Assembly
6 WTB1035 2pc Overflow Kit
7 - Brine Tank Lid
8 - Brine Well Blank
9 - Brine Well Lid
10 WTV3030 Pressure Tank Collar UV Shield
Item Part no Description
11 WTD1010 Top Screen
12 WTV4000 Automatic Timer Valve
13 WTV5135 Transformer Suits Auto Valves
14 - Drain Tube Assembly
15 WTB2100 Soener Cover
16 WTV5060 Plastic Fitting Kit
17 WTV5000 Bypass Assembly (purchased
separately)
18 KTU6BK Tubing High Pressure 3/8" Black
Brine ⅜"
Drain ⅝"
Parts Identification

10 Installation & Operation Manual Copyright © Puretec Pty Ltd 2022
⅝" Tubing high pressure for
drain and overflow (refer to
page13).
Bag of Salt (refer to page
16 for the type of salt to
be used)..
Installation Procedure
Ensure water has been tested, Input values into Table on page 4 and the
analysis has been inspected by Puretec.
3
Water Analysis Information
Hardness ___________ ppm / mg/L
Iron ___________ ppm / mg/L
Manganese ___________ ppm / mg/L
pH ___________
TDS (Total Dissolved Salts) ___________ ppm / mg/L
Conductivity ___________ EC / uS/cm
Chloride ___________ ppm / mg/L
Sodium ___________ ppm / mg/L
130
0.3
0.1
7
275
404
121
96
✓✓
Customer Service Helpline
1300 140 140 (AU) 0800 130 140 (NZ)
✓
Extra items required:
2
Unpack the equipment. Ensure all parts are present and have not been damaged in
transport. You should have:
1
User Guide
Automatic Timer Water Soſtening Appliance
SOL-E1 Series
Forcorrect operation & installation it is essential to observe these instructions.
APR2018
ATS5200.103
LicenceNo. WM 74593
Services
Water Soener
User Guide
Installation Procedure
Bypass Assembly
(optional - purchased
separately)