Pylontech Phantom-S User manual

Information Version: 1.0
Lithium-Ion Phosphate Battery
Phantom-S Product Manual

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This manual introduces Phantom-S from Pylontech. Please read this manual before you install the
battery and follow the instruction carefully during the installation process. Any confusion, please
contact Pylontech immediately for advice and clarification.
Contents
SAFETY PRECAUTIONS.......................................................................................................................................... 3
1. INTRODUCTION.....................................................................................................................................................5
1.1Features.................................................................................................................................................. 5
1.2 Specifications.........................................................................................................................................6
1.3 Equipment Interface Instruction.......................................................................................................... 7
Phantom-S Product Front Interface..........................................................................................................7
LED Indicators.............................................................................................................................................. 7
Phantom-S Product Back Interface...........................................................................................................9
Definition of RJ45 Port Pin....................................................................................................................... 10
BMS function...............................................................................................................................................10
2. SAFE HANDLING OF LITHIUM BATTERIES GUIDE....................................................................................11
2.1 Schematic Diagram of Solution.........................................................................................................11
2.2 Explanation of Symbols......................................................................................................................11
2.3 Tools.......................................................................................................................................................12
2.4 Safety Gear.......................................................................................................................................... 12
2.5 Accessories.......................................................................................................................................... 12
3. INSTALLATION.....................................................................................................................................................13
3.1 Package Items.....................................................................................................................................13
3.2InstallationLocation............................................................................................................................14
3.3 Installation.............................................................................................................................................14
4. TROUBLE SHOOTING STEPS.......................................................................................................................... 20
5. EMERGENCY SITUATIONS...............................................................................................................................21
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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Safety Precautions
These installation instructions require specific background electricity knowledge.
Pylontech assumes no liability for injury or property damage due to repairs or maintenance
attempted by unqualified individuals or a failure to property follow these instructions
without Pylontench authorization.
Reminding
It is very important and necessary to read the user manual carefully (in the accessories) before
installing or using battery. Failure to do so or to follow any of the instructions or warnings in this
document can result in electrical shock, serious injury, or death, or can damage battery, potentially
rendering it inoperable.
2) If the battery is stored for long time, it is required to charge them every six months, and the SOC
should be no less than 80%;
3) Battery needs to be recharged within 12 hours, after fully discharged;
4) Do not expose cable outside;
5) All the battery terminals must be disconnected for maintenance;
6) Please contact the supplier within 24 hours if there is something abnormal.
7) Do not use cleaning solvents to clean battery;
8) Do not expose battery to flammable or harsh chemicals or vapors;
9) Do not paint any part of battery, include any internal or external components;
10) Do not connect battery with PV solar wiring directly;
11) The warranty claims are excluded for direct or indirect damage due to items above.
12)Any foreign object is prohibited to insert into any part of battery.
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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Warning
Before Connecting
1) After unpacking, please check product and packing list first, if product is damaged or
lack of parts, please contact with the local retailer;
2) Before installation, be sure to cut off the grid power and make sure the battery is in the
turned-off mode;
3) Wiring must be correct, do not mistake the positive and negative cables, and ensure no
short circuit with the external device;
4) It is prohibited to connect the battery and AC power directly;
5)TheembeddedBMSinthebatteryi
s designed for 48VDC, please DO NOT connect
battery in series;
6) Battery system must be well grounded and the resistance must be less than 1ȍ;
7) Please ensured the electrical parameters of battery system are compatible to related
equipment;
8) Keep the battery away from water and fire.
In Using
If the battery system needs to be moved or repaired, the power must be cut off and the battery is
completely shutdown;
2) It is prohibited to connect the battery with different type of battery.
3) It is prohibited to put the batteries working with faulty or incompatible inverter;
4) It is prohibited to disassemble the battery (QC tab removed or damaged);
5) In case of fire, only dry powder fire extinguisher can be used, liquid fire extinguishers are
prohibited;
6) Please do not open, repair or disassemble the battery except staffs from Pylontech or
authorized by Pylontech. We do not undertake any consequences or related responsibility which
because of violation of safety operation or violating of design, production and equipment safety
standards.
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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1. Introduction
Phantom-S lithium iron phosphate battery is one of new energy storage products developed and
produced by Pylontech, it can be used to support reliable power for various types of equipments
and systems. Phantom-S is especially suitable for application scene of high power, limited
installation space, restricted load-bearing and long cycle life.
Phantom-S has built-in BMS battery management system, which can manage and monitor cells
information including voltage, current and temperature. What’s more, BMS can balance cells
charging and discharging to extend cycle life. Multiple batteries can be connected in parallel to
expand capacity and power.
1.1 Features
¾The whole module is non-toxic, non-polluting and environmentally friendly;
¾Cathode material is made from LiFePO4 with safety performance and long cycle life;
¾Battery management system (BMS)has protection functions including over-discharge,
over-charge, over-current and high/low temperature;
¾The system can automatically manage charge and discharge state and balance current and
voltage of each cell;
¾Flexible configuration, multiple battery modules can be in parallel for expanding capacity and
power;
¾Adopted self-cooling mode rapidly reduced system entire noise;
¾The module has less self-discharge, up to 6 months without charging on shelf; no memory
effect, excellent performance of shallow charge and discharge;
¾Working temperature range is from -10ćto 50ć, (Charging 0~50ć; discharging -10~50ć)
with excellent discharge performance and cycle life;
¾Small size and light weight, standard of 19-inchembedded designed module is comfortable for
installation and maintenance;
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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1.2 Specifications
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China
Basic Parameters Phantom-S
Nominal Voltage˄V˅48
Nominal Capacity˄kWh) 2400
Dimension˄mm˅445*428*97.5
Weight˄Kg˅24
Discharge Voltage˄V˅45 ~ 54
Charge Voltage˄V˅52.5 ~ 54
50
Communication RS232ˈRS485ˈCAN
Working Temperature 0ć~50ćCharge
-10ć~50ćDisharge
Shelf Temperature -20ć~60ć
Certification TÜV/ CE / UN38.3
Design life 10+ Years˄25ć/77˅
Cycle Life >4,500
Recommend Charge/Discharge Current (A) 25
100 @ 15s
Max. Charge/Discharge Current (A)
Peak Charge/Discharge Current (A)
Usable Capacity (kWh)
25ć
2200

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1.3 Equipment Interface Instruction
This section details the front and back panel of the interface functions.
Phantom-S Product Front Interface
Folded Ears
Folded Ears: used to be installed in a rack of 19” standard equipmen
t
cabinet. They also can be hided when folded.
Holders
Holders: for taking from front side.
Touch Button
Touch Button: after turn on the Power Switch, touch it to wake up the battery, or touch more than
2sec to turn the battery into sleep mode (Soft-start/shut down).
LED Indicators
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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LED Status Indicators
Note: The flashing instructions, flash 1 - light 0.25s / off 3.75 seconds; flash 2 - 0.5s light /
0.5s off; flash 3 - 0.5s light / 1.5s off.
LED Indicator
LED Light Battery Status
All OFF OFF Mode
Shut Down
Breathing
Lamp: bule, ON
Capacity LEDs:
ON / Flash2
Charging.
LEDs indicat
the capacity.
Breathing
Lamp: bule,
Flash3
Capacity LEDs:
ON
Discharging
LEDs indicat
the capacity.
Breathing
Lamp: bule,
Flash1
Capacity LEDs:
OFF
Standby Mode
Breathing
Lamp: orange,
Flash3
Capacity LEDs:
ON / Flash2
Charging Error
Alarm
LEDs indicat
the capacity.
Breathing
Lamp: orange,
Flash3
Capacity LEDs:
ON
Low Voltage
Alarm
LEDs indicat
the capacity.
Breathing
Lamp: orange,
Flash2
Capacity LEDs:
ON / Flash2
Discharging
Error Protection
LEDs indicat
the capacity.
Breathing
Lamp: orange,
Flash2
Capacity LEDs:
ON
Discharging
Error Protection
LEDs indicat
the capacity.
Breathing
Lamp: orange,
ON
Capacity LEDs:
OFF
Battery Error
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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Phantom-S Product Back Interface
Power Switch
Power Switch: BMS standby, no power output
RUN
RUN LED: to show the Power Switch is ON, and the equipment has electricity.
ADD Switch (5)
ADD Switch: 4 ADD switches, to definite different address code for each battery module when
multiple modules are cascaded, up to 8 addresses. But if all the battery cable connection is correct,
the ADD will distribute themselves, and not necessary to set.
Console
Console Communication Terminal: (RJ11 port) follow RS232 protocol, for manufacturer or
professional engineer to debug or service.
CAN
CAN Communication Terminal: (RJ45 port) follow CAN protocol, for output batteries information.
RS485
R485 Communication Terminal: (RJ45 port) follow RS485 protocol, for output batteries
information.
Link Port 0, 1
Link Port 0, 1 Communication Terminal: (RJ45 port) follow RS485 protocol, for communication
between multiple parallel batteries.
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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Lock
Button
Definition of RJ45 Port Pin
No. RS485 Pin CAN Pin
1RS485B --
2RS485A GND
3GND --
4CANH
5CANL
6GND --
7RS485A --
8RS485B --
Definition of RJ11 Port Pin
RS232 Pin Definition Description
1Land
2Veneer Reception, Computer sends
3Veneer Sends, Computer Receives
4Land
Power Terminals
Power cable terminals: there are two pair of terminals with same function, one
connect to equipment, the other one paralleling to other battery module for
capacity expanding. For each single module, each terminal can achieve charging and
discharging function.
For power cables uses water-proofed AMPHENOL connectors. It must keep pressing this
Lock Button before pulling out the power plug.
Dry Contact Terminal
Dry Contact Terminal: provided 1 way input and 3 ways output dry contact signal.
BMS function
Protection and Alarm Management and Monitor
Charge/Discharge End Cells Balance
Charge Over Voltage Intelligent Charge Model
Charge/Discharge Over Current Charge/Discharge Current Limit
High/Low Temperature Capacity Retention Calculate
Short Circuit Administrator Monitor
Power Cable Reverse Operation Record
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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2. Safe handling of lithium batteries Guide
2.1 Schematic Diagram of Solution
2.2 Explanation of Symbols
PV ARRAY
Public Grid
Local Load
Inverter
Battery Module
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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Lock Button
2.3 Tools
The following tools are required to install the battery pack
Wire cutter Crimping modular Plier Screw driver
NOTE
Use properly insulated tools to prevent accidental electric shock or short circuits.
If insulated tools are not available, cover the entire exposed metal surfaces of the available tools,
except their tips, with electrical tape.
2.4 Safety Gear
It is recommended to wear the following safety gear when dealing with the battery pack
Insulated gloves Safety goggles Safety shoes
2.5 Accessories
The type and quantity of the accessories are subject to the battery packing list.
NOTE
Power cable uses water-proofed AMPHENOL connectors. It must kee
p
pressing this Lock Button during pulling out the power plug.
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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3. Installation
3.1 Package Items
Unpacking and check the Packing List
1) For battery module package:
Two power cables and one communication cable for each battery package:
Grounding cable and screws:
2) For battery system connects to inverter:
Two long power cables (current capacity 120A) and one communication cable for each energy
storage system:
NOTE
These three long cables are NOTinbatterypackage, they are in another extra small cable box.
If there is any thing missed please contact dealer.
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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3.2 Installation Location
Makesurethattheinstallationlocationmeetsthefollowingconditions:
The area is completely water proof.
The floor is flat and level.
There are no flammable or explosive materials.
The ambient temperature is within the range from 0°C to 50°C.
The temperature and humidity is maintained at a constant level.
There is minimal dust and dirt in the area.
CAUTION
If the ambient temperature is outside the operating range, the battery pack stops operating to
protect itself. The optimal temperature range for the battery pack to operate is 0°C to 50°C.
Frequent exposure to harsh temperatures may deteriorate the performance and life of the battery
pack.
3.3 Installation
A. Put battery modules into cabinet and connect the cables:
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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Put the battery into the cabinet;
Drive the 4 pcs screws;
Connect the cables between battery modules
Connect the cables to inverter
B. Power On
Double check all the power cable and communication cable.
(1) Switch power on
Switch on all the battery modules and the green LED light below will be on:
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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(2) The one with emptyLink Port 0 is the Master Battery Module, others are slaves:
(3) Touch the start button of master battery to power on, all the battery LED light will be on one
by one from the Master battery:
If all the battery LED lights on, and then off, which means the battery system is good and working.
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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C. Installation with bracket:
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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Aim at the 4 pare of Location Pin and Location Hole, stack the batteries together. And hasp the 4
agraffes together.
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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¾Cables connection and batteries system start are same as cabinet installation.
NOTE
After installation, do not forget to register online for full warranty:
www.pylontech.com.cn/service/support
Maximum 4 batteries can be athwart stacked˖
One or two batteries can be sidelong stacked˖
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China

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4. Trouble Shooting Steps
Problem determination based on:
1) Whether the battery can turn on or not;
2) If battery is turned on, check the red light is off, flashing or lighting;
3) If the red light is off, check whether the battery can charge/discharge or not.
Preliminary determination steps:
1) Battery cannot turn on, switch on the lights are all no lighting or flashing.
If the battery external switch is ON, the RUN light is flashing, and the external power supply
voltage is 48V or more, the battery still unable to turn on, please contact Pylontech.
2) The battery can be turned on, but red light is lighting, and cannot charge or discharge. If the
red light is lighting, that means system is abnormal, please check values as following:
a) Temperature: Above 50ćor under -10ć, the battery could not work.
Solution: to move battery to the normal operating temperature range between -10ćand 50ć
b) Current: If current is greater than 100A, battery protection will turn on.Solution: Check whether
current is too large or not, if it is, to change the settings on power supply side.
c) High Voltage: If charging voltage above 54V, battery protection will turn on.Solution: Check
whether voltage is too high or not, if it is, to change the settings on power supply side.
d) Low Voltage: When the battery discharges to 44.5V or less, battery protection will turn
on.Solution: Charge the battery for some time, the red light turn off Excluding the four points
above, if the faulty is still cannot be located, turn off battery and repair.
3. The battery cannot be charged or discharged
1) Cannot be charged:
Disconnect the power cables, measure voltage on power side, if the voltage is 53~54V, restart the
battery, connect the power cable and try again, if still not work, turn off battery and contact
Pylontech.
2) Unable to discharge:
Disconnect the power cables and measure voltage on battery side, if it is under 44.5V, please
charge the battery; if voltage is above 48V and still cannot discharge, turn off battery and contact
Pylontech.
Pylon Technologies Co., Ltd.
No. 73, Lane 887, Zu Chongzhi Road, Zhangjiang Hi-Tech Park
Pudong, Shanghai 201203, China