Qcells Q.HOME PLUS ESS-G1 3.6 User manual

CAUTION
Do not operate with other components not approved by the ESS systems.
(Connecting other products in parallel to Q.HOME+ ESS-G1 3.6 may result in
abnormal operation.)
The internet connection is required to use all functions of the ESS system.
If you have a problem, please contact the installer.
The Specications of the product may be modied without prior notice to improve
product quality.
United Kingdom (Eng) 06/2017 Rev01

Table of Contents
i
Table of Contents
Table of Contents ................................................................................................... i
Table of Tables...................................................................................................... iii
Table of Figures .................................................................................................... iv
1. Information in this Manual.............................................................................. 1
1.1 About this Manual.............................................................................................................................1
1.2 Target Group........................................................................................................................................1
1.3 Additional Information ....................................................................................................................1
1.4 Symbols Used......................................................................................................................................1
2. Safety................................................................................................................. 5
2.1 Intended Use .......................................................................................................................................5
2.1.1 Installation Application Suitable for Safety................................................................7
2.1.2 Technical Specications ....................................................................................................9
2.2 Safety Guidelines ............................................................................................................................ 13
2.3 Symbol Indication........................................................................................................................... 14
3. Product Overview........................................................................................... 15
4. Operating Modes............................................................................................ 16
4.1 Descriptions of Operation Mode...............................................................................................16
4.1.1 PV-Auto Mode.................................................................................................................... 16
4.1.2 PV-Only Mode.................................................................................................................... 17
4.1.3 Battery-Discharge Mode................................................................................................ 18
4.1.4 Standby Mode ................................................................................................................... 18
4.1.5 Forced-Charge Mode (Maintenance mode) ........................................................... 19
4.1.6 Stand-Alone Mode ........................................................................................................... 19
4.1.7 Event Check Mode ........................................................................................................... 20
4.1.8 Application Download Mode....................................................................................... 25
4.2 Starting the System........................................................................................................................ 26
4.2.1 Turning o the System ................................................................................................... 26
5. Communication .............................................................................................. 27
5.1 Overview............................................................................................................................................ 27
5.2 Components and LAN Connection .......................................................................................... 27
5.2.1 Essential Components .................................................................................................... 27
5.2.2 LAN Connection................................................................................................................ 27

Table of Contents
ii
5.3 Homepage......................................................................................................................................... 29
5.3.1 Service Terms ..................................................................................................................... 29
5.3.2 Membership ....................................................................................................................... 29
5.3.3 Membership Withdrawal ............................................................................................... 30
5.3.4 Log-In.................................................................................................................................... 30
5.3.5 Password Initialization.................................................................................................... 31
5.3.6 Types of Service Oered ................................................................................................ 31
5.3.7 Mobile Service ................................................................................................................... 34
6. Maintenance for Problem Solving................................................................ 35
6.1 Fan Exchange ................................................................................................................................... 35
6.2 Cleaning ............................................................................................................................................. 36
6.2.1 Cleaning the Side Cover................................................................................................. 36
6.3 Checking the Event Logs.............................................................................................................. 38
6.4 Checking the Terminals ................................................................................................................ 38
7. Message Description...................................................................................... 39
7.1 Messages in Normal Operation ................................................................................................. 39
7.2 General Events ................................................................................................................................. 40
7.2.1 INVERTER General Events (Warnings) ....................................................................... 40
7.2.2 INVERTER General Events (Protection)...................................................................... 41
7.2.3 Battery Discharge General Events .............................................................................. 43
7.2.4 PV General Events (Protection).................................................................................... 46
7.2.5 System General Events (Protection)........................................................................... 47
7.2.6 BMS General Events......................................................................................................... 48
7.2.7 EMS/Communication Events........................................................................................ 49
7.2.8 Single Fault Events ...........................................................................................................50
7.3 Signicant Events............................................................................................................................ 51
8. Arrangement of Terms................................................................................... 53
9. Contact ............................................................................................................ 54

Table of Tables
iii
Table of Tables
[Table 1-1: Symbol Description] ....................................................................................................................... 4
[Table 2-1: Technical Specications].............................................................................................................10
[Table 2-2: Inverter symbols]............................................................................................................................14
[Table 3-1: Part Description].............................................................................................................................15
[Table 7-1: Message List] ...................................................................................................................................39
[Table 7-2: Inverter general events warning list]......................................................................................41
[Table 7-3: Inverter protection list] ................................................................................................................43
[Table 7-4: Battery operation general events list......................................................................................45
[Table 7-5: PV general events protection list]............................................................................................47
[Table 7-6: System general events protection list]...................................................................................48
[Table 7-7: BMS general events list]...............................................................................................................49
[Table 7-8: EMS/communication events list]..............................................................................................50
[Table 7-9: Single fault events list] .................................................................................................................51
[Table 7-10: Signicant events list]................................................................................................................52