QMS 2060 WX User manual

1800457-001
QMS®2060 WX Print
System
User's Guide

Trademarks
The following are trademarks or registered trademarks of their respective owners. Other
product names mentioned in this manual may also be trademarks or registered
trademarks of their respective owners. Registered trademarks are registered in the
United States Patent and Trademark Office; some trademarks may also be registered in
other countries. QMS and the QMS logo are registered trademarks of QMS, Inc.
TrueType/Apple Computer, Inc. Windows/Microsoft Corporation. Xerox/Xerox
Corporation. Hammermill/Hammermill. Avery/Avery.
Proprietary Statement
The digitally encoded software included with your QMS 2060 WX Print System is
Copyrighted © 1997 by QMS, Inc. All Rights Reserved. This software may not be
reproduced, modified, displayed, transferred, or copied in any form or in any manner or
on any media, in whole or in part, without the express written permission of QMS, Inc.
Copyright Notice
This manual is Copyrighted © 1997 by QMS, Inc., One Magnum Pass, Mobile, AL
36618. All Rights Reserved. This manual may not be copied in whole or in part, nor
transferred to any other media or language, without the express written permission of
QMS, Inc.
Manual Notice
QMS, Inc. reserves the right to make changes to this manual and to the equipment
described herein without notice. Considerable effort has been made to ensure that this
manual is free of inaccuracies and omissions. However, QMS, Inc. makes no warranty
of any kind including, but not limited to, any implied warranties of merchantability
and fitness for a particular purpose with regard to this manual. QMS, Inc. assumes
no responsibility for, or liability for, errors contained in this manual or for incidental,
special, or consequential damages arising out of the furnishing of this manual, or the
use of this manual in operating the equipment, or in connection with the performance of
the equipment when so operated.
.

Contents
1Introduction
About the Documentation .................................................1-2
About This Manual .............................................................1-2
Typographic Conventions 1-4
2Printing
Introduction ........................................................................2-2
Configuring the Windows 95 Printer Driver ....................2-2
Setting the Printer Driver Defaults 2-2
Configuring the Printer Driver for the Current
Print Job 2-3
Configuring Paper Options 2-4

QMS 2060 WX Print System User’s Guideiv
Configuring More Paper Options 2-8
Configuring Graphics Options 2-10
Configuring the Windows NT 4.0 Printer Driver ............2-12
Methods of Configuration 2-13
Configuring Device Settings 2-15
Configuring Page Setup Options 2-22
Configuring Advanced Options 2-26
Configuring Halftone Adjustments 2-32
Printer Sharing .................................................................2-36
Windows 95 2-36
Windows NT 4.0 2-38
Sharing Someone Else's Printer 2-40
Using a Network Print Monitor 2-40
About the QMS Network Print Monitor ..........................2-40
Components 2-41
Using the Network Print Monitor 2-42
Refilling the Media Cassette ...........................................2-45
Preparing the Paper 2-46
Loading the Paper 2-47
Printing on Different Types of Media .............................2-57
Transparencies 2-57
Labels 2-58
Letterhead and Other Preprinted Media 2-59
Envelopes 2-60
Postcards and Thick Stock 2-62
Odd-size Paper 2-63
More About Print Media ...................................................2-64
Print Media Sizes and Imageable Areas 2-64
PrintMediaTypes,Weights,andRecommended
Brands 2-66
Print Media Storage 2-66

vQMS 2060 WX Print System User’s Guide
Preventing Media Jams ...................................................2-67
Cancelling a Print Job .....................................................2-68
3Control Panel
Introduction ........................................................................3-2
About the Control Panel ....................................................3-3
The Message Window 3-3
The Control Panel Indicators 3-4
The Function Keys 3-5
Printer Configuration .........................................................3-6
The Configuration Menu 3-7
Accessing the Configuration Menu 3-8
Selecting Configuration Menu Options 3-8
Setting the Message Window Language 3-9
Setting Energy Conservation 3-10
Setting the Internet Address 3-10
Setting the Subnet Mask 3-11
Setting the Router Address 3-12
Setting the Communications Port 3-13
Setting the Ethernet Hardware Address 3-13
Using the Service Menu 3-13
Using the Board Test Menu 3-14
4Printer Options
Introduction ........................................................................4-2
Duplexer ..............................................................................4-3
Memory Requirements 4-3
Installing the Duplexer 4-4
Removing the Duplexer 4-7

QMS 2060 WX Print System User’s Guidevi
Additional Media Cassettes ..............................................4-8
Optional Feeder ..................................................................4-9
Unpacking the Optional Feeder 4-9
Installing the Optional Feeder 4-10
Single In-Line Memory Modules (SIMMs) ......................4-12
Installing a SIMM 4-12
Updating System Software .............................................4-19
Updating the Printer Drivers ...........................................4-20
Windows 95 Printer Driver 4-20
Windows NT Printer Driver 4-21
5Maintenance
Introduction ........................................................................5-2
Handling the Printer ...........................................................5-2
About Toner Cartridges .....................................................5-4
Toner Cartridge Life 5-4
Ordering Toner Cartridges 5-4
Handling Toner Cartridges 5-5
Storing Toner Cartridges 5-5
Replacing a Toner Cartridge 5-6
Cleaning the Printer .........................................................5-10
Cleaning Guidelines 5-10
Cleaning the Outside of the Printer 5-10
Cleaning the Inside of the Printer 5-12
Using the Maintenance Kit ..............................................5-14
6Repacking the Printer
Introduction ........................................................................6-2

viiQMS 2060 WX Print System User’s Guide
Remove Cables and Cassette(s) ......................................6-2
Remove the Toner Cartridge .............................................6-3
Repack the Printer .............................................................6-4
7Troubleshooting
Introduction ........................................................................7-2
Printer Status Messages ...................................................7-2
Print Monitor Status Messages ........................................7-8
Spooler Status Information 7-8
Monitor Status Information 7-10
Printer Status Information 7-11
Troubleshooting Quick Check ........................................7-11
Performing a Board Test .................................................7-13
Accessing Page Count ....................................................7-14
Media Jams .......................................................................7-15
Locating Print Media Jams 7-15
Clearing a Media Jam Inside the Printer 7-16
Clearing Cassette Area Jams 7-18
Clearing Multipurpose Tray Area Jams 7-20
Clearing a Duplexer Media Jam 7-23
Control Panel Problems ..................................................7-24
Data Indicator Stays Lit 7-24
Jam Message Stays On 7-24
Output Problems ..............................................................7-24
Only Partial Pages Print 7-24
Blank Pages 7-25
Not All Pages Print 7-25
Fonts Don't Print Correctly 7-25
Frequent Media Jams 7-26

QMS 2060 WX Print System User’s Guideviii
Printer Will Not Duplex 7-26
Print Quality Problems ....................................................7-26
General 7-27
Specific 7-27
Installing the Printer Driver Manually ............................7-32
Windows 95 7-32
Windows NT 4.0 7-33
Uninstalling the QMS Network Print Monitor for Windows
95 .................................................................................7-34
Placing a Service Call ......................................................7-35
AQMS Customer Support
Sources of Support ........................................................... A-2
Your QMS Vendor A-2
Your Application Vendor A-2
Q-FAX A-2
The QMS Corporate Bulletin Board System A-3
CompuServe A-3
Internet A-3
QMS Customer Response Center (CRC) A-4
QMS World-wide Offices .................................................. A-5
BTechnical Specifications
Print Engine Specifications ............................................. B-2
Controller Specifications ................................................. B-3
Environmental Requirements .......................................... B-3
Print Media ......................................................................... B-4
Print Media Selection B-5

ixQMS 2060 WX Print System User’s Guide
Print Media Sizes B-5
Cable Pinouts .................................................................... B-6
Centronics/IEEE 1284 Parallel B-6
Ethernet B-8
Printer Options .................................................................. B-8
Consumables .................................................................... B-9
Regulatory ....................................................................... B-10
FCC Compliance Statement B-10
Canadian Users Notice B-11
Laser Safety B-12
Power Cord B-12
Warranty Considerations ............................................... B-12
Consumables and Your Warranty B-12
Electrostatic Discharge and Your Warranty B-13
CTCP/IP Concepts
Introduction ....................................................................... C-2
Terminology ...................................................................... C-2
Subnetting ......................................................................... C-4
Subnet Masks C-4
Internet Routing ................................................................ C-5
Class A, B, and C Internet Addresses C-5
Index
v

1
Introduction
In This Chapter . . .
n“About the Documentation” on page 1-2
n“About This Manual” on page 1-2
n“Typographic Conventions” on page 1-4

About the
Documentation
QMS 2060 WX Print System User’s Guide1-2
About the Documentation
You received the following documentation with your QMS 2060 WX
Print System:
About This Manual
This manual guides you through the day-to-day operation of your
printer and provides troubleshooting information. It is organized as
follows:
QMS 2060 WX
Print System
Getting Started
This manual contains detailed,
illustrated instructions to guide you as
you unpack and set up your printer,
connect it to a PC via the parallel or
Ethernet interface, and install the
Windows 95 or Windows NT printer
drivers.
QMS 2060 WX
Print System
User’s Guide
You’re looking at this document right
now. The following section, “About this
Manual,” later in this chapter, tells you
what’s included in this manual.
1Introduction Presents an overview of this
manual.
2Printing Explains how to configure the
printer drivers, share the printer,
use the QMS Network Print Monitor,
refill the media cassette, print on
different types of media, prevent
media jams, and cancel a print job.
3Control Panel Introduces the parts of the control
panel and discusses how to use the
keys and the configuration menu.
&

About This Manual
1-3
Introduction
4Printer Options Explains how to remove and
replace the printer controller board,
how to install available options, and
how to update system software and
printer drivers.
5Maintenance Describes how to handle and clean
your printer as well as how to
replace a toner cartridge.
6Repacking the
Printer
Provides printer repacking
instructions.
7Troubleshooting Interprets printer and QMS Network
Print Monitor status messages,
explains how to remove a media
jam, discusses various output
problems, and describes how to
install the printer driver manually.
AQMS Customer
Support
Provides product sales and support
telephone numbers and describes
how to communicate with QMS
through the QMS Bulletin Board,
CompuServe, Internet.
BTechnical
Specifications
Provides print engine, controller,
environmental, print media,
consumable, and cabling
specifications.
CTCPIP Concepts Defines TCP/IP terminology and
then discusses subnetting and
Internet routing.
Index

About This Manual
QMS 2060 WX Print System User’s Guide1-4
Typographic Conventions
The following typographic conventions are used in this manual:
»Note: Notes contain tips, extra information, or important information
that deserves emphasis or reiteration.
sCaution: Cautions present information that you need to know to avoid
equipment damage, process failure, or extreme annoyance.
MWARNING! Warnings indicate the possibility of personal injury if a
specific procedure is not performed exactly as described in the
manual.
ACHTUNG! Bitte halten Sie sich exakt an die im Handbuch
beschriebene Vorgehensweise, da sonst Verletzungsgefahr
bestehen könnte.
v
Mixed-Case
Courier Text you type, and messages and information displayed on the screen
Mixed-Case
Italic
Courier
Variable text you type; replace the italicized
word(s) with information specific to your printer
or computer
UPPERCASE
COURIER Information displayed in the printer message window
lowercase bold PostScript operators and DOS commands
lowercase italic Variable information in text
UPPERCASE File and utility names
↵Press the Enter key (PC) or Return key
(Macintosh)
^Press and hold down the Ctrl key (PC)

2
Printing
In This Chapter . . .
nConfiguring the Windows 95 printer driver on page 2-2
nConfiguring the Windows NT 4.0 printer driver on page 2-12
nSharing a printer on page 2-36
nUsing the QMS Network Print Monitor on page 2-40
nRefilling the media cassette on page 2-45
nPrinting on different types of media page 2-57
nImageable area, page margin, and print media specifications on
page 2-64
nPreventing media jams on page 2-67
nCancelling print jobs page 2-68

Introduction
QMS 2060 WX Print System User’’'s Guide2-2
Introduction
This chapter provides all of the information you need to print docu-
ments on your QMS 2060 WX Print System.
Configuring the Windows 95 Printer
Driver
This section explains how to configure the QMS 2060 WX Print System
Windows 95 printer driver. Windows on-line help is also available while
you’re configuring the printer driver. Just choose any Help button.
»Note: If you’re using Windows NT, refer to “Configuring the Windows
NT 4.0 Printer Driver” on page 2-12 for complete information.
Setting the Printer Driver Defaults
»Note: Changes you make here apply to all documents. However, any
changes you make through your application override these settings.
1Open the printer driver.
aFrom the Windows 95 Start menu choose Settings.
bChoose Printers.
2In the Printers window, select the QMS 2060 WX printer
driver.
3From the File menu choose Properties.
The following tabs appear:
nGeneral—Allows you to name the printer, use a separator
page, and print a test page. See your Windows documentation.
nDetails—Allows you to set interface connection details. See
your Windows documentation.
nSharing (optional)—Allows you to set up the printer so others
on the network can use it. See your Windows documentation.

Configuring the
Windows 95
Printer Driver
2-3
Printing
nPaper—Allows you to provide information about the type and
location of the media you want to print on. See “Configuring
Paper Options” on page 2-4.
nGraphics—Allows you to provide information how the text
and images in your job will be printed. See “Configuring
Graphics Options” on page 2-10.
4Make your selections, and then choose OK to save your
changes and return to the Printers window.
5Close the Printers window.
Configuring the Printer Driver for the Current Print Job
»Note: Any changes you make here apply only to the current
document. These changes override any default settings you made
through the Printers window.
1From the application’s File menu choose Print (or, in some
cases, Print Setup or Page Setup).
2In the Print, Print Setup, or Page Setup dialog box, select the
QMS 2060 WX printer driver.
3Choose the Properties button.
Two tabs appear:
nPaper—Allows you to provide information about the type and
location of the media you want to print on. See “Configuring
Paper Options” on page 2-4.
nGraphics—Allows you to provide information on how the text
and images in your job will be printed. See “Configuring
Graphics Options” on page 2-10.
»Note: General, Details, and Sharing tabs are not available. See
“Setting the Printer Driver Defaults” on page 2-2 for information.
4Make your selections, and then choose the OK button to
return to the Print, Print Setup, or Page Setup dialog box.
5Either print the file or close the dialog box.

Configuring the
Windows 95
Printer Driver
QMS 2060 WX Print System User’’'s Guide2-4
Configuring Paper Options
The Paper tab allows you to provide information about the type and
location of the media you want to print on. Each option and button is
explained in detail in this section.
Paper Size

Configuring the
Windows 95
Printer Driver
2-5
Printing
sCaution: LEF refers to “long-edge feed.” All other page sizes are fed
into the printer short-edge first. If you’re using LEF media, choose the
page orientation in your application before you choose the media
size. This ensures proper printed output (and the proper icon in
applications such as Microsoft Word that display media icons in the
Page Setup dialog box). Choosing the page size first will yield
unexpected results.
Purpose Sets the media size.
Choices Size Inches Millimeters
12x19 12.00 x 19.50 304.8 x 495.3
A3 11.69 x 16.53 297.0 x 420.0
A4 8.27 x 11.69 210.0x297.0
A4 LEF 11.69 x 8.27 297.0 x 210.0
A5 5.85 x 8.27 148.5 x 210.0
B4 (JIS) 10.12 x 14.33 257.0 x 364.0
B5 (JIS) 7.17 x 10.12 182.0 x 257.0
C5 6.38 x 9.02 162.0 x 229.0
Envelope 6.93 x 9.76 176.0 x 248.0
Envelope #10 4.125 x 9.50 104.8 x 241.3
Envelope C5 6.38 x 9.02 162.0 x 229.0
Envelope DL 4.33 x 8.66 110.0 x 220.0
Executive 7.25 x 10.50 185.0x267.0
Legal 8.50 x 14.00 215.9x355.6
Letter 8.50 x 11.00 215.9x279.4
Letter LEF 11.0 x 8.50 279.4 x 215.9
Monarch 3.875 x 7.50 98.4 x 190.5
Postcard 3.94 x 5.83 100.0 x 148.0
Statement 5.50 x 8.50 139.7 x 215.9
Tabloid 11.00 x 17.00 279.4 x 431.8
Universal 13.00 x 19.00 330.2 x 482.6
Default Letter
Notes If a media size other than that chosen in the driver is installed
in the cassette, an error message displays, but the job still
prints on the currently installed media size.

Configuring the
Windows 95
Printer Driver
QMS 2060 WX Print System User’’'s Guide2-6
Orientation
sCaution:If you’re using LEF media (see “Paper Size” on page 2-4),
choose the page orientation in your application before you choose
the media size. This ensures proper printed output (and the proper
icon in applications such as Microsoft Word that display media icons
in the Page Setup dialog box). Choosing the page size first will yield
unexpected results.
Paper Source
Purpose Sets the orientation (printing direction) of the print media.
Choices Portrait—Printing along the short edge of the page
Landscape—Printing along the long edge of the page
Default Portrait
Notes Portrait Letter/A4 LEF is the same as landscape Letter/A4, and
Landscape Letter/A4 LEF is the same as portrait Letter/A4.
Purpose Sets the input source (cassette/tray) from which print media is
pulled into the printer
Choices
Default Upper Tray
Printer Default
—Thetrayor
cassette chosen through the
Tray Select Key on the
printer control panel
Manual Feed—The multi-
purpose tray
Upper Tray—The standard
media cassette
Lower Tray—The optional
lower media cassette
Multipurpose tray
Universal cassette in
the “upper tray”
position