QMS 2060 WX User manual

1800457-001
QMS®2060 WX Print
System
User's Guide

Trademarks
The following are trademarks or registered trademarks of their respective owners. Other
product names mentioned in this manual may also be trademarks or registered
trademarks of their respective owners. Registered trademarks are registered in the
United States Patent and Trademark Office; some trademarks may also be registered in
other countries. QMS and the QMS logo are registered trademarks of QMS, Inc.
TrueType/Apple Computer, Inc. Windows/Microsoft Corporation. Xerox/Xerox
Corporation. Hammermill/Hammermill. Avery/Avery.
Proprietary Statement
The digitally encoded software included with your QMS 2060 WX Print System is
Copyrighted © 1997 by QMS, Inc. All Rights Reserved. This software may not be
reproduced, modified, displayed, transferred, or copied in any form or in any manner or
on any media, in whole or in part, without the express written permission of QMS, Inc.
Copyright Notice
This manual is Copyrighted © 1997 by QMS, Inc., One Magnum Pass, Mobile, AL
36618. All Rights Reserved. This manual may not be copied in whole or in part, nor
transferred to any other media or language, without the express written permission of
QMS, Inc.
Manual Notice
QMS, Inc. reserves the right to make changes to this manual and to the equipment
described herein without notice. Considerable effort has been made to ensure that this
manual is free of inaccuracies and omissions. However, QMS, Inc. makes no warranty
of any kind including, but not limited to, any implied warranties of merchantability
and fitness for a particular purpose with regard to this manual. QMS, Inc. assumes
no responsibility for, or liability for, errors contained in this manual or for incidental,
special, or consequential damages arising out of the furnishing of this manual, or the
use of this manual in operating the equipment, or in connection with the performance of
the equipment when so operated.
.

Contents
1Introduction
About the Documentation .................................................1-2
About This Manual .............................................................1-2
Typographic Conventions 1-4
2Printing
Introduction ........................................................................2-2
Configuring the Windows 95 Printer Driver ....................2-2
Setting the Printer Driver Defaults 2-2
Configuring the Printer Driver for the Current
Print Job 2-3
Configuring Paper Options 2-4

QMS 2060 WX Print System User’s Guideiv
Configuring More Paper Options 2-8
Configuring Graphics Options 2-10
Configuring the Windows NT 4.0 Printer Driver ............2-12
Methods of Configuration 2-13
Configuring Device Settings 2-15
Configuring Page Setup Options 2-22
Configuring Advanced Options 2-26
Configuring Halftone Adjustments 2-32
Printer Sharing .................................................................2-36
Windows 95 2-36
Windows NT 4.0 2-38
Sharing Someone Else's Printer 2-40
Using a Network Print Monitor 2-40
About the QMS Network Print Monitor ..........................2-40
Components 2-41
Using the Network Print Monitor 2-42
Refilling the Media Cassette ...........................................2-45
Preparing the Paper 2-46
Loading the Paper 2-47
Printing on Different Types of Media .............................2-57
Transparencies 2-57
Labels 2-58
Letterhead and Other Preprinted Media 2-59
Envelopes 2-60
Postcards and Thick Stock 2-62
Odd-size Paper 2-63
More About Print Media ...................................................2-64
Print Media Sizes and Imageable Areas 2-64
PrintMediaTypes,Weights,andRecommended
Brands 2-66
Print Media Storage 2-66

vQMS 2060 WX Print System User’s Guide
Preventing Media Jams ...................................................2-67
Cancelling a Print Job .....................................................2-68
3Control Panel
Introduction ........................................................................3-2
About the Control Panel ....................................................3-3
The Message Window 3-3
The Control Panel Indicators 3-4
The Function Keys 3-5
Printer Configuration .........................................................3-6
The Configuration Menu 3-7
Accessing the Configuration Menu 3-8
Selecting Configuration Menu Options 3-8
Setting the Message Window Language 3-9
Setting Energy Conservation 3-10
Setting the Internet Address 3-10
Setting the Subnet Mask 3-11
Setting the Router Address 3-12
Setting the Communications Port 3-13
Setting the Ethernet Hardware Address 3-13
Using the Service Menu 3-13
Using the Board Test Menu 3-14
4Printer Options
Introduction ........................................................................4-2
Duplexer ..............................................................................4-3
Memory Requirements 4-3
Installing the Duplexer 4-4
Removing the Duplexer 4-7

QMS 2060 WX Print System User’s Guidevi
Additional Media Cassettes ..............................................4-8
Optional Feeder ..................................................................4-9
Unpacking the Optional Feeder 4-9
Installing the Optional Feeder 4-10
Single In-Line Memory Modules (SIMMs) ......................4-12
Installing a SIMM 4-12
Updating System Software .............................................4-19
Updating the Printer Drivers ...........................................4-20
Windows 95 Printer Driver 4-20
Windows NT Printer Driver 4-21
5Maintenance
Introduction ........................................................................5-2
Handling the Printer ...........................................................5-2
About Toner Cartridges .....................................................5-4
Toner Cartridge Life 5-4
Ordering Toner Cartridges 5-4
Handling Toner Cartridges 5-5
Storing Toner Cartridges 5-5
Replacing a Toner Cartridge 5-6
Cleaning the Printer .........................................................5-10
Cleaning Guidelines 5-10
Cleaning the Outside of the Printer 5-10
Cleaning the Inside of the Printer 5-12
Using the Maintenance Kit ..............................................5-14
6Repacking the Printer
Introduction ........................................................................6-2

viiQMS 2060 WX Print System User’s Guide
Remove Cables and Cassette(s) ......................................6-2
Remove the Toner Cartridge .............................................6-3
Repack the Printer .............................................................6-4
7Troubleshooting
Introduction ........................................................................7-2
Printer Status Messages ...................................................7-2
Print Monitor Status Messages ........................................7-8
Spooler Status Information 7-8
Monitor Status Information 7-10
Printer Status Information 7-11
Troubleshooting Quick Check ........................................7-11
Performing a Board Test .................................................7-13
Accessing Page Count ....................................................7-14
Media Jams .......................................................................7-15
Locating Print Media Jams 7-15
Clearing a Media Jam Inside the Printer 7-16
Clearing Cassette Area Jams 7-18
Clearing Multipurpose Tray Area Jams 7-20
Clearing a Duplexer Media Jam 7-23
Control Panel Problems ..................................................7-24
Data Indicator Stays Lit 7-24
Jam Message Stays On 7-24
Output Problems ..............................................................7-24
Only Partial Pages Print 7-24
Blank Pages 7-25
Not All Pages Print 7-25
Fonts Don't Print Correctly 7-25
Frequent Media Jams 7-26

QMS 2060 WX Print System User’s Guideviii
Printer Will Not Duplex 7-26
Print Quality Problems ....................................................7-26
General 7-27
Specific 7-27
Installing the Printer Driver Manually ............................7-32
Windows 95 7-32
Windows NT 4.0 7-33
Uninstalling the QMS Network Print Monitor for Windows
95 .................................................................................7-34
Placing a Service Call ......................................................7-35
AQMS Customer Support
Sources of Support ........................................................... A-2
Your QMS Vendor A-2
Your Application Vendor A-2
Q-FAX A-2
The QMS Corporate Bulletin Board System A-3
CompuServe A-3
Internet A-3
QMS Customer Response Center (CRC) A-4
QMS World-wide Offices .................................................. A-5
BTechnical Specifications
Print Engine Specifications ............................................. B-2
Controller Specifications ................................................. B-3
Environmental Requirements .......................................... B-3
Print Media ......................................................................... B-4
Print Media Selection B-5

ixQMS 2060 WX Print System User’s Guide
Print Media Sizes B-5
Cable Pinouts .................................................................... B-6
Centronics/IEEE 1284 Parallel B-6
Ethernet B-8
Printer Options .................................................................. B-8
Consumables .................................................................... B-9
Regulatory ....................................................................... B-10
FCC Compliance Statement B-10
Canadian Users Notice B-11
Laser Safety B-12
Power Cord B-12
Warranty Considerations ............................................... B-12
Consumables and Your Warranty B-12
Electrostatic Discharge and Your Warranty B-13
CTCP/IP Concepts
Introduction ....................................................................... C-2
Terminology ...................................................................... C-2
Subnetting ......................................................................... C-4
Subnet Masks C-4
Internet Routing ................................................................ C-5
Class A, B, and C Internet Addresses C-5
Index
v