QNAP TS-53E Series User manual

TS-x53E
TS-253E
TS-453E
User Guide
Document Version: 1
05/07/2022

Contents
1. Preface
About This Guide........................................................................................................................................................3
Audience..................................................................................................................................................................... 3
Document Conventions.............................................................................................................................................3
2. Product Overview
About the TS-x53E......................................................................................................................................................4
Hardware Specications............................................................................................................................................4
Package Contents...................................................................................................................................................... 6
Components............................................................................................................................................................... 6
Front Panel.............................................................................................................................................................7
Rear Panel.............................................................................................................................................................. 8
Top Panel................................................................................................................................................................9
Drive Numbering.................................................................................................................................................10
Safety Information...................................................................................................................................................10
Installation Requirements...................................................................................................................................... 11
Setting Up the NAS.................................................................................................................................................. 12
3. Installation and Conguration
Hardware Installation..............................................................................................................................................13
Drive Installation.................................................................................................................................................13
Connecting USB Expansion Units......................................................................................................................24
QTS Installation........................................................................................................................................................26
Installing QTS Using Qnder Pro...................................................................................................................... 27
Installing QTS Using the Cloud Key...................................................................................................................29
Installing QTS Using an HDMI Connection...................................................................................................... 31
4. Basic Operations
Power Button........................................................................................................................................................... 33
Reset Button.............................................................................................................................................................33
USB One Touch Copy Button.................................................................................................................................. 34
LEDs...........................................................................................................................................................................34
Audio Alerts.............................................................................................................................................................. 36
5. NAS Migration
NAS Migration Requirements.................................................................................................................................38
Status and Setting Changes after NAS Migration................................................................................................38
Migrating a NAS....................................................................................................................................................... 39
Migrating NAS Data Using HBS 3...........................................................................................................................40
Preparing the Destination NAS......................................................................................................................... 40
Creating a One-Way Sync Job.............................................................................................................................41
Importing Local Users or Group Settings to the Destination NAS................................................................42
6. Troubleshooting
Forcing Qnder Pro or myQNAPcloud to Locate the NAS.................................................................................. 44
Hot-Swapping Failed Drives....................................................................................................................................44
Recovering Unintentionally Removed Healthy Drives........................................................................................ 45
Support and Other Resources................................................................................................................................45
7. Glossary
TS-x53E User Guide
1

Cloud Key.................................................................................................................................................................. 46
myQNAPcloud.......................................................................................................................................................... 46
myQNAPcloud Link..................................................................................................................................................46
Qnder Pro............................................................................................................................................................... 46
QNAP ID.................................................................................................................................................................... 46
QTS.............................................................................................................................................................................46
8. Notices
Limited Warranty..................................................................................................................................................... 47
Disclaimer................................................................................................................................................................. 47
GNU Public License..................................................................................................................................................47
CE Notice...................................................................................................................................................................55
UKCA Notice..............................................................................................................................................................55
FCC Notice.................................................................................................................................................................55
VCCI Notice............................................................................................................................................................... 56
BSMI Notice.............................................................................................................................................................. 56
SJ/T 11364-2006........................................................................................................................................................56
2

1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default conguration settings and other supplementary
information.
Important notes provide information on required conguration settings and
other critical information.
Tips provide recommendations or alternative methods of performing tasks or
conguring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
TS-x53E User Guide
Preface 3

2. Product Overview
This chapter provides basic information about the QNAP device.
About the TS-x53E
The TS-x53E comes with an Intel® Celeron® J6412 4-core processor and 8 GB onboard memory. It has two
2.5 Gigabit Ethernet ports and two HDMI 1.4b ports for enhanced connectivity and multimedia support.
Besides two M.2 SSD slots for extra storage, the TS-x53E also features USB One Touch Copy for easy and
ecient data transfer.
Hardware Specications
Warning
• If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third
party invalidates the warranty.
• QNAP is not responsible for any damage or data loss caused by unauthorized
modications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Ordering P/N Processor Pre-installed memory Drive bays
TS-253E-8G Intel® Celeron® J6412 8 GB RAM
(non‑expandable)
2
TS-453E-8G 4
Component TS-253E TS-453E
Processor
CPU Intel® Celeron® J6412
Frequency 4-core/4-thread 2.00 GHz base/2.60 GHz burst
Architecture x86 64-bit
Encryption engine AES-NI
Memory
Pre-installed memory 8 GB RAM (non-expandable)
Maximum memory 8 GB RAM (non-expandable)
Flash memory 4 GB (dual-boot OS protection)
Storage
Drive bays 2 x 3.5-inch SATA 6 Gbps 4 x 3.5-inch SATA 6 Gbps
Tip
The drive bays are backward compatible with SATA 3 Gbps
drives.
TS-x53E User Guide
Product Overview 4

Component TS-253E TS-453E
Drive compatibility 3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
Drive tray type Key lock
M.2 SSD slots 2 x PCIe Gen 3 x2
M.2 SSD form factor 2280
SSD cache acceleration
support
This device supports SSD cache acceleration for all drives.
Hot-swapping The device supports hot-swapping drives except for the following:
• M.2 SSDs
Network
2.5 Gigabit network
interface
2 x 2.5 GbE RJ45
Note
The 2.5 Gigabit Ethernet port supports the following network
connectivity speeds: 2.5 GbE, 1 GbE, 100 Mb, and 10 Mb.
Wake-on-LAN Yes (RJ45)
External I/O Ports
USB ports Front:
• 1 x USB 3.2 Gen 2 Type-A
Note
This USB port supports One Touch Copy.
Rear:
• 2 x USB 2.0 Type-A
• 1 x USB 3.2 Gen 2 Type-A
HDMI ports 2 x HDMI 1.4b
Interface
Buttons • Power
• Reset
• USB One Touch Copy
Dimensions
Form factor Tower
Dimensions (H x W x D) 168.5 x 102 x 225 mm
(6.63 x 4.02 x 8.86 in)
177 x 180 x 235 mm
(6.97 x 7.09 x 9.25 in)
Net weight 1.28 kg (2.82 lbs) 3 kg (6.61 lbs)
Others
Power supply unit External 60W/65W Adapter, 100-240V
AC, 50/60 Hz
External 90W Adapter, 100-240V AC,
50/60 Hz
TS-x53E User Guide
Product Overview 5

Component TS-253E TS-453E
System battery CR2032 lithium battery (3V, 220 mAh)
Warning
To avoid potential battery explosion, causing injury or damage
to components, ensure that you replace the existing battery
with a battery of the same type.
Fans System: 1 x 70mm, 12V DC fan System: 1 x 120mm, 12V DC fan
Warning
To avoid potential injury or damage to components, do not
touch the fans while the NAS is connected to a power source.
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Tip
Model specications are subject to change without prior notice. To see the latest
specications, go to https://www.qnap.com.
Package Contents
Item Quantity
TS-253E / TS-453E 1
AC power adapter 1
Power cord 1
Ethernet cable 1 x Cat5e
Drive trays • TS-253E: 2
• TS-453E: 4
Drive tray keys 2
Screws for 3.5-inch drives • TS-253E: 8
• TS-453E: 16
Screws for 2.5-inch drives • TS-253E: 6
• TS-453E: 12
Screws for M.2 SSDs 2
Quick Installation Guide (QIG) 1
Components
TS-x53E User Guide
Product Overview 6

Front Panel
TS-253E
TS-453E
No. Component No. Component
1 System status and power LED 5 M.2 SSD LEDs
2 LAN LED 6 Power button
3 USB One Touch Copy LED 7 USB One Touch Copy button
4 Drive LEDs 8 USB 3.2 Gen 2 One Touch Copy Type-A port
TS-x53E User Guide
Product Overview 7

Rear Panel
TS-253E
TS-453E
No. Component No. Component
1 Reset button 6 USB 2.0 Type-A ports
2 HDMI 1.4b ports 7 USB 3.2 Gen 2 Type-A port
3 2.5 Gigabit Ethernet ports (RJ45) 8 Power input
4 2.5 Gigabit Ethernet activity LED 9 Kensington security slot
5 2.5 Gigabit Ethernet speed LED - -
TS-x53E User Guide
Product Overview 8

Top Panel
TS-253E
TS-453E
No. Component No. Component
1 M.2 SSD slot 1 2 M.2 SSD slot 2
TS-x53E User Guide
Product Overview 9

Drive Numbering
TS-253E
TS-453E
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operation.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualied, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
TS-x53E User Guide
Product Overview 10

• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of re or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
• To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device
before installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
• The device is not suitable for use in locations where children are likely to be present.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Free from objects that may obstruct device ventilation or apply
pressure to the device or power cord
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
TS-x53E User Guide
Product Overview 11

Category Item
Tools • Phillips #1 or #2 screwdriver
• Flat head screwdriver
• Anti-static wrist strap
Setting Up the NAS
Note
Read all safety requirements and information carefully before setting up the NAS or
installing NAS components.
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install drives.
For details, see the following topics:
•Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
•Installing M.2 Solid-State Drives on the Top Panel
3. Optional: Connect expansion units.
For details, see Connecting USB Expansion Units.
4. Connect the power cord and all applicable cables.
5. Power on the NAS.
6. Install QTS.
For details, see QTS Installation.
7. Log on to QTS.
TS-x53E User Guide
Product Overview 12

3. Installation and Conguration
This chapter provides specic hardware and rmware installation and conguration steps.
Hardware Installation
This section provides information on installing drives and connecting USB expansion units.
Drive Installation
The NAS is compatible with 3.5-inch and 2.5-inch SATA hard drives, 2.5-inch solid-state drives, and M.2
solid-state drives.
Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power o the NAS.
2. Remove the drive tray.
a. Optional: Unlock the tray.
TS-x53E User Guide
Installation and Conguration 13

Note
The preinstalled drive trays come unlocked.
b. Pull the handle to release the tray.
c. Pull the tray out.
3. Install a drive on the tray.
a. Remove the right fastening panel from the drive tray.
TS-x53E User Guide
Installation and Conguration 14

b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
c. Attach the screws.
4. Load the tray into the bay.
a. Insert the tray into the bay.
TS-x53E User Guide
Installation and Conguration 15

b. Push the handle.
c. Lock the tray.
5. Power on the NAS.
Installing 3.5-inch Hard Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
TS-x53E User Guide
Installation and Conguration 16

•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power o the NAS.
2. Remove the drive tray.
a. Optional: Unlock the tray.
Note
The preinstalled drive trays come unlocked.
b. Pull the handle to release the tray.
c. Pull the tray out.
TS-x53E User Guide
Installation and Conguration 17

3. Install a drive on the tray.
a. Remove the fastening panels from the sides of the drive tray.
b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
c. Attach the fastening panels to lock the drive to the tray.
TS-x53E User Guide
Installation and Conguration 18

d. Optional: Attach the screws to further secure the drive.
4. Load the tray into the bay.
a. Insert the tray into the bay.
b. Push the handle.
TS-x53E User Guide
Installation and Conguration 19