QNAP TVS-882BRT3 User manual

TVS-882BRT3
User Guide
Document Version: 2
13/07/2017

Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the TVS-882BRT3.............................................................................................................................. 4
Hardware Specifications............................................................................................................................... 4
Package Contents........................................................................................................................................ 7
Components................................................................................................................................................. 7
Front Panel...............................................................................................................................................7
Back Panel............................................................................................................................................... 8
Right Panel...............................................................................................................................................9
Left Panel............................................................................................................................................... 10
Drive Numbering.....................................................................................................................................10
M.2 Solid State Drive Numbering........................................................................................................... 11
Installation Requirements............................................................................................................................11
Setting Up the NAS.....................................................................................................................................11
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 13
Drive Installation.....................................................................................................................................13
Optical Drive Installation.........................................................................................................................23
Installing Expansion Cards.....................................................................................................................35
Replacing Memory Modules...................................................................................................................39
Replacing CPU Fans..............................................................................................................................43
QTS Installation.......................................................................................................................................... 49
Installing QTS Using Qfinder Pro........................................................................................................... 49
Installing QTS Using the Cloud Key....................................................................................................... 51
Installing QTS Using an HDMI Connection............................................................................................ 52
4. Basic Operations
Power Button.............................................................................................................................................. 54
Reset Button............................................................................................................................................... 54
USB One-Touch Copy Button..................................................................................................................... 54
LCD Panel.................................................................................................................................................. 55
Viewing TCP/IP Settings........................................................................................................................ 55
Configuring TCP/IP Settings...................................................................................................................55
Viewing Drive Information.......................................................................................................................56
Viewing Volume Information...................................................................................................................56
Viewing System Information...................................................................................................................57
Powering Off the NAS............................................................................................................................ 57
Restarting the NAS.................................................................................................................................57
Changing the LCD Password................................................................................................................. 57
LCD Error Messages..............................................................................................................................58
LEDs........................................................................................................................................................... 58
Beep Alarm................................................................................................................................................. 60
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 61
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Hot-Swapping Failed Drives....................................................................................................................... 61
Recovering Unintentionally Removed Healthy Drives................................................................................ 62
Support and Other Resources.................................................................................................................... 62
6. Glossary
CloudKey.................................................................................................................................................... 63
CloudLink....................................................................................................................................................63
myQNAPcloud............................................................................................................................................ 63
myQNAPcloud ID........................................................................................................................................63
Qfinder Pro................................................................................................................................................. 63
QTS.............................................................................................................................................................63
7. Notices
Limited Warranty.........................................................................................................................................64
Disclaimer................................................................................................................................................... 64
GNU Public License....................................................................................................................................64
FCC Notice................................................................................................................................................. 72
CE Notice....................................................................................................................................................72
SJ/T 11364-2006.........................................................................................................................................73
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1. Preface
About This Guide
This guide provides information on the QNAP TVS-882BRT3 NAS and step-by-step instructions on installing
the hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing a task or
configuring settings.
Warnings provide information, that when ignored, may result to potential loss,
injury, or even death.
TVS-882BRT3 User Guide
Preface 3

2. Product Overview
This chapter provides basic information about the QNAP TVS-882BRT3 NAS.
About the TVS-882BRT3
The TVS-882BRT3 is powered by 7th generation Intel® quad-core processors and dual-channel DDR4 RAM.
The NAS includes one 5.25-inch SATA drive bay for Blu-ray disc drive installation and four Thunderbolt™ 3
ports for high-speed data transmission. The TVS-882BRT3 also has two M.2 SSD slots for cache
acceleration and three HDMI ports for media applications.
Hardware Specifications
Important
Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP
is not responsible for any damage or data loss caused by unauthorized modifications and
installation of unsupported third-party applications.
Component TVS-882BRT3
Ordering P/N • TVS-882BRT3-i5-16G
• TVS-882BRT3-ODD-i5-16G
• TVS-882BRT3-i7-32G
• TVS-882BRT3-ODD-i7-32G
Processor
CPU Intel® Core™ i5-7500 quad-core
3.4 GHz, burst up to 3.8 GHz
Intel® Core™ i7-7700 quad-core 3.6 GHz, burst
up to 4.2 GHz
Architecture 64-bit
Graphics 9th generation Intel® HD Graphics
Memory
Pre-installed
memory
16 GB (2 x 8 GB) of DDR4 UDIMM 32 GB (4 x 8 GB) of DDR4 UDIMM
Total memory slots 4
Maximum memory 64 GB (4 x 16 GB)
Storage
Drive bays 8 x SATA 6 Gbps
Drive compatibility • 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid state drives
M.2 SSD interface
type
2 x SATA 6 Gbps
M.2 SSD
compatibility
• 2242
• 2260
• 2280
• 22110
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Product Overview 4

Component TVS-882BRT3
SSD cache
acceleration
support
• Drives 1 to 8
• M.2 SSDs 1 to 2
Hot-swappable Yes
Note
• SSD cache drives are not hot-swappable.
• M.2 SSDs are not hot-swappable.
Optical Storage
Optical drive bay 1 x 5.25-inch SATA
Optical drive type • 1 x 5.25-inch Blu-ray Disc drive
• 2 x Slim optical drives
Note
The TVS-882BRT3-ODD-i5-16G and TVS-882BRT3-ODD-i7-32G
include a pre-installed 5.25-inch Blu-ray Disc writer. For other NAS
models, optical drives must be purchased separately.
RAID
RAID types • Single
• JBOD
• RAID 0
• RAID 1
• RAID 5
• RAID 6
• RAID 10
RAID Migration • Single to RAID 1
• Single to RAID 5
• RAID 1 to RAID 5
• RAID 5 to RAID 6
Network
10 Gigabit Ethernet
ports
Optional: 10GbE port through a PCIe expansion card
Gigabit Ethernet
ports
4 x RJ45
Expansion
USB ports • Front: 1 x USB 3.0
• Rear: 4 x USB 3.0
Thunderbolt™ 4 x Thunderbolt™ 3 ports
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Product Overview 5

Component TVS-882BRT3
PCIe slots • 1 x PCIe 3.0 x8
Note
QNAP dual-port Thunderbolt™ expansion cards are pre-installed
on the two PCIe 3.0 x4 slots.
Audiovisual
LCD Panel Monochrome LCD with Enter & Select buttons
HDMI outputs 3 x HDMI v1.4b ports (up to 3840 x 2160 @ 30 Hz resolution)
Audio • 2 x 6.3 mm microphone jacks
• 1 x 3.5 mm line-out jack
• 2 x built-in speakers
Interface
Buttons • Power
• USB One Touch Copy
• Reset
LED indicators • Status
• Drives 1 to 8
• M.2 SSDs 1-2
IR sensor QNAP RM-IR004 remote control (MCE compatible)
Dimensions
Dimensions (H x W
x D)
234.6 x 369.9 x 319.8 mm
9.23 x 14.56 x 12.59 in
Net weight • NAS: 11.55 kg (25.46 lbs)
• 5.25-inch optical drive: 0.63kg (1.39 lbs)
Form factor Tower
Other
Flash memory 512 MB DOM
Power supply unit ATX 100-240 V, 3-1.5 V Output 250 W
Fans • System: 3 x 80 mm
• CPU: 1 x 90 mm
Sound level Sound pressure (LpAm) (bystander position): 21.6 dB
(with 8 x Seagate ST2000VN000-1HJ164 hard drive installed)
Operating
temperature
0 to 40˚C (32 to 104˚F)
Relative humidity • Non-condensing relative humidity: 5 to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Note
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
TVS-882BRT3 User Guide
Product Overview 6

Package Contents
Item Quantity
TVS-882BRT3 NAS 1
5.25-inch Blu-ray Disc drive 1
Note
The TVS-882BRT3-ODD-i5-16G and
TVS-882BRT3-ODD-i7-32G include a
pre-installed 5.25-inch Blu-ray Disc
writer.
Power cord 1
Ethernet cables 4
RM-IR004 infrared (IR) remote control 1
Screws for 3.5-inch drives 32
Screws for 2.5-inch drives 24
Screws for M.2 solid state drives • 2 x flat head screws
• 2 x riser screws
M.2 SSD heatsinks 2
Quick Installation Guide (QIG) 1
Components
Front Panel
No. Component No. Component
1 LCD panel 6 USB One Touch Copy button
2 Enter button 7 USB 3.0 One Touch Copy port
3 Select button 8 Drive LEDs
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Product Overview 7

No. Component No. Component
4 Status LED 9 M.2 LEDs
5 Power button 10 Optical drive bay
Back Panel
No. Component No. Component
1 PCIe 3.0 x8 cover 6 Gigabit RJ45 Ethernet ports
2 Power port 7 3.5 mm speaker jack
3 Power switch 8 6.3 mm microphone jacks
4 Reset button 9 USB 3.0 ports
5 HDMI ports 10 Thunderbolt™ 3 ports
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Product Overview 8

Right Panel
Note
The image does not include the case cover.
No. Component No. Component
1 PCIe 3.0 x4 slots
Note
QNAP dual-port Thunderbolt™
expansion cards are pre-installed
on the two PCIe 3.0 x4 slots.
3 Memory slots
2 M.2 SSD slots - -
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Product Overview 9

Left Panel
Note
The image does not include the case cover.
No. Component No. Component
1 PCIe 3.0 x8 slot - -
Drive Numbering
TVS-882BRT3 User Guide
Product Overview 10

M.2 Solid State Drive Numbering
Note
The image does not include the case cover.
Installation Requirements
Category Item
Environment • Room temperature: 0 to 40˚C (32 to 104˚F)
• Non-condensing relative humidity: 5 to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface with no exposure to direct sunlight, liquids,
and chemicals
Hardware and peripherals • Storage drives
For details on compatible drives, go to https://www.qnap.com/
compatibility/.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the NAS
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Verify that the intake vents on the bottom of the case are unobstructed.
3. Install the drives.
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Product Overview 11

For details, see Installing 3.5-inch Hard Drives, Installing 2.5-inch Hard Drives or Solid State Drives,
and Installing M.2 Solid State Drives
4. Optional: Install the optical disc drive.
For details, see Installing 5.25-inch Optical Drives and Installing Slim Optical Drives.
5. Connect the power cord and all applicable cables.
6. Power on the NAS.
7. Install QTS.
For details, see QTS Installation.
8. Log on to QTS.
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Product Overview 12

3. Installation and Configuration
This chapter provides specific hardware and operating system installation and configuration steps.
Hardware Installation
This section provides information on installing drives, memory modules, optical disc drives, expansion cards,
and fans.
Drive Installation
The TVS-882BRT3 is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid state drives, and M.2
solid state drives.
Installing 3.5-inch Hard Drives
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Remove the drive tray.
a. Slide the lock down.
b. Push the button to release the tray handle.
c. Pull the tray out.
3. Install a drive on the tray.
a. Remove the fastening panels from the sides of the drive tray.
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b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
c. Attach the fastening panels to lock the drive to the tray.
d. Optional: Attach the screws to lock the drive to the tray.
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Note
Attaching screws provides further security and stability for the drives.
4. Load the tray into the bay.
a. Slide the tray into the drive bay.
b. Push the handle.
c. Slide the lock up.
5. Power on the NAS.
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Installing 2.5-inch Hard Drives or Solid State Drives
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1. Power off the NAS.
2. Remove the drive tray.
a. Slide the lock down.
b. Push the button to release the tray handle.
c. Pull the tray out.
3. Install a drive on the tray.
a. Remove the right fastening panel from the drive tray.
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b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on
the sides of the tray.
c. Attach the screws to lock the drive to the tray.
4. Load the tray into the bay.
a. Slide the tray into the drive bay.
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b. Push the handle.
c. Slide the lock up.
5. Power on the NAS.
Installing M.2 Solid State Drives
Warning
• Only qualified personnel should perform the following steps. Failure to follow
instructions can result in serious injury or death.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
Note
QNAP recommends installing heatsinks onto the M.2 SSD controllers to enhance cooling
efficiency and to ensure consistent performance.
1. Power off the NAS.
2. Unplug the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Remove the screws that secure the case cover to the chassis.
b. Slide the case cover back.
c. Pull the case cover up until it completely detaches from the chassis.
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5. Remove the fan module.
a. Disconnect the fan cable from the system board.
b. Remove the screw that secures the fan module to the chassis.
c. Press the clip and then pull the fan module away from the system board.
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