QNAP TS-h 90FU Series User manual

TS-hx90FU
TS-h1090FU
TS-h2490FU
User Guide
Document Version: 3
24/08/2022

Contents
1. Product Overview
About the TS-hx90FU.................................................................................................................................................3
Hardware Specications............................................................................................................................................3
Package Contents...................................................................................................................................................... 6
Components............................................................................................................................................................... 7
Front Panel.............................................................................................................................................................7
Rear Panel.............................................................................................................................................................. 8
System Board.......................................................................................................................................................10
Drive Numbering.................................................................................................................................................13
Safety Information...................................................................................................................................................13
Installation Requirements...................................................................................................................................... 15
Setting Up the NAS.................................................................................................................................................. 15
2. Installation and Conguration
Hardware Installation..............................................................................................................................................17
Installing 2.5-inch Solid-state Drives on 2.5-inch Trays.................................................................................. 17
Replacing Memory Modules on the TS-h2490FU............................................................................................ 21
Replacing Memory Modules on the TS-h1090FU............................................................................................ 26
Replacing Expansion Cards on the TS-h2490FU..............................................................................................30
Installing Expansion Cards on the TS-h1090FU...............................................................................................34
Hot-Swapping Redundant Power Supply Units...............................................................................................40
Expansion Unit Installation................................................................................................................................42
Installing Handles............................................................................................................................................... 46
Rail Kits................................................................................................................................................................. 48
QuTS hero Installation............................................................................................................................................ 48
Installing QuTS hero Using Qnder Pro...........................................................................................................48
Installing QuTS hero Using the Cloud Key....................................................................................................... 50
3. Basic Operations
Power Button........................................................................................................................................................... 53
Reset Button.............................................................................................................................................................54
LEDs...........................................................................................................................................................................54
Audio Alert................................................................................................................................................................56
4. NAS Migration
NAS Migration Requirements.................................................................................................................................58
Status and Setting Changes After NAS Migration................................................................................................58
Migrating a NAS....................................................................................................................................................... 59
5. Troubleshooting
Forcing Qnder Pro or myQNAPcloud to Locate the NAS.................................................................................. 61
Hot-swapping Failed Drives....................................................................................................................................61
Recovering Unintentionally Removed Healthy Drives........................................................................................ 62
Support and Other Resources................................................................................................................................62
6. Glossary
Cloud Key.................................................................................................................................................................. 63
myQNAPcloud.......................................................................................................................................................... 63
myQNAPcloud Link..................................................................................................................................................63
Qnder Pro............................................................................................................................................................... 63
TS-hx90FU User Guide
1

QuTS hero................................................................................................................................................................. 63
7. Notices
Limited Warranty..................................................................................................................................................... 64
Disclaimer................................................................................................................................................................. 64
GNU Public License..................................................................................................................................................64
CE Notice...................................................................................................................................................................72
UKCA Notice..............................................................................................................................................................72
FCC Notice.................................................................................................................................................................72
VCCI Notice............................................................................................................................................................... 73
BSMI Notice.............................................................................................................................................................. 73
SJ/T 11364-2006........................................................................................................................................................73
2

1. Product Overview
This chapter provides basic information about the QNAP device.
About the TS-hx90FU
Powered by 2nd Gen AMD EPYC™ processors, the all-ash TS-hx90FU series is designed to deliver a scalable
platform for enterprise-level solutions. The U.2 NVMe solid-state drives can deliver excellent random read/
write IOPS with ultra-low latency. This ZFS NAS comes with utmost reliability and supports inline data
deduplication and compression, up to 65536 snapshots, and real-time SnapSync. The TS-hx90FU series
is ideal for I/O-intensive and latency-sensitive applications, eliminating productivity bottlenecks in data
centers, virtualization, and mission-critical tasks.
Hardware Specications
Warning
• If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third
party invalidates the warranty.
• QNAP is not responsible for any damage or data loss caused by unauthorized
modications and installation of unsupported third-party applications.
• For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specications are subject to change without prior notice. To see the latest
specications, go to https://www.qnap.com.
Ordering P/N CPU Memory Power supply
TS-h1090FU-7232P-64G AMD EPYC™ 7232P 64 GB Redundant
TS-h1090FU-7302P-128G AMD EPYC™ 7302P 128 GB Redundant
TS-h1090FU-7302P-256G AMD EPYC™ 7302P 256 GB Redundant
TS-h2490FU-7232P-64G AMD EPYC™ 7232P 64 GB Redundant
TS-h2490FU-7302P-128G AMD EPYC™ 7302P 128 GB Redundant
TS-h2490FU-7302P-256G AMD EPYC™ 7302P 256 GB Redundant
Component TS-h2490FU-7232P-64G
TS-h2490FU-7302P-128G
TS-h2490FU-7302P-256G
TS-h1090FU-7232P-64G
TS-h1090FU-7302P-128G
TS-h1090FU-7302P-256G
Processor
CPU • TS-h2490FU-7232P-64G: AMD
EPYC™ 7232P
• TS-h2490FU-7302P-128G: AMD
EPYC™ 7302P
• TS-h2490FU-7302P-256G: AMD
EPYC™ 7302P
• TS-h1090FU-7232P-64G: AMD
EPYC™ 7232P
• TS-h1090FU-7302P-128G: AMD
EPYC™ 7302P
• TS-h1090FU-7302P-256G: AMD
EPYC™ 7302P
TS-hx90FU User Guide
Product Overview 3

Component TS-h2490FU-7232P-64G
TS-h2490FU-7302P-128G
TS-h2490FU-7302P-256G
TS-h1090FU-7232P-64G
TS-h1090FU-7302P-128G
TS-h1090FU-7302P-256G
Frequency • TS-h2490FU-7232P-64G: 8-
core/16-thread up to 3.2 GHz
• TS-h2490FU-7302P-128G: 16-
core/32-thread up to 3.3 GHz
• TS-h2490FU-7302P-256G: 16-
core/32-thread up to 3.3 GHz
• TS-h1090FU-7232P-64G: 8-
core/16-thread up to 3.2 GHz
• TS-h1090FU-7302P-128G: 16-
core/32-thread up to 3.3 GHz
• TS-h1090FU-7302P-256G: 16-
core/32-thread up to 3.3 GHz
Architecture x86 64-bit
Encryption engine AES-NI
Memory
Pre-installed memory • TS-h2490FU-7232P-64G: 64 GB
RAM: 8 x 8 GB RDIMM DDR4
ECC
• TS-h2490FU-7302P-128G: 128
GB RAM: 8 x 16 GB RDIMM
DDR4 ECC
• TS-h2490FU-7302P-256G: 256
GB RAM: 8 x 32 GB RDIMM
DDR4 ECC
• TS-h1090FU-7232P-64G: 64 GB
RAM: 8 x 8 GB RDIMM DDR4
ECC
• TS-h1090FU-7302P-128G: 128
GB RAM: 8 x 16 GB RDIMM
DDR4 ECC
• TS-h1090FU-7302P-256G: 256
GB RAM: 8 x 32 GB RDIMM
DDR4 ECC
Memory slots 16 x DDR4 RDIMM 12 x DDR4 RDIMM
Important
• Use only QNAP memory modules to maintain
system performance and stability. For NAS devices
with more than one memory slot, use QNAP
modules with identical specications.
• Using unsupported modules may degrade
performance, cause errors, or prevent the
operating system from starting.
• You can only use one type of dual in-line
memory module (DIMM) at a time. Do not mix
registered DIMM (RDIMM) with load-reduction
DIMM (LRDIMM) memory.
Maximum memory 4 TB RAM: 16 x 256 GB 1 TB RAM: 12 x 128 GB
Flash memory 5 GB (dual-boot OS protection)
Storage
Drive bays 24 x 2.5-inch U.2 PCIe NVMe 10 x 2.5-inch U.2 PCIe NVMe / SATA
6Gbps
TS-hx90FU User Guide
Product Overview 4

Component TS-h2490FU-7232P-64G
TS-h2490FU-7302P-128G
TS-h2490FU-7302P-256G
TS-h1090FU-7232P-64G
TS-h1090FU-7302P-128G
TS-h1090FU-7302P-256G
Drive compatibility 2.5-inch U.2/U.3 NVMe PCIe Gen4/
Gen3 x4 solid-state drives
Note
Gen4 solid-state drives
will run at Gen3 speeds.
• 2.5-inch U.2/U.3 NVMe PCIe
Gen4/Gen3 x4 solid-state
drives
• 2.5-inch SATA solid-state drives
Tip
• For the list of compatible drive models, go to
https://www.qnap.com/compatibility.
Hot-swapping This device supports hot-swapping for all drives.
Network
25 Gigabit Ethernet ports • TS-h2490FU-7232P-64G: 2 x 25
GbE SmartNIC SFP28
• TS-h2490FU-7302P-128G: 4 x
25 GbE SmartNIC SFP28
• TS-h2490FU-7302P-256G: 4 x
25 GbE SmartNIC SFP28
• TS-h1090FU-7232P-64G: 2 x 25
GbE SmartNIC SFP28
• TS-h1090FU-7302P-128G: 2 x
25 GbE SmartNIC SFP28
• TS-h1090FU-7302P-256G: 2 x
25 GbE SmartNIC SFP28
Note
The 25 Gigabit Ethernet port is also compatible with 10
GbE SFP+.
2.5 Gigabit network interface 2 x 2.5 GbE RJ45
Note
The 2.5 Gigabit Ethernet ports support the following
network connectivity speeds: 2.5 GbE, 1 GbE, 100 Mb,
and 10 Mb.
External I/O Ports & Expansion Slots
PCIe slots • 2 x PCIe 4.0 x4
• 2 x PCIe 4.0 x8
• 1 x PCIe 4.0 x16
2 x PCIe 4.0 x16
Tip
For the list of compatible drive models and expansion
cards, go to https://www.qnap.com/compatibility.
USB ports 2 x USB 3.2 Gen 1 Type-A 3 x USB 3.2 Gen 1 Type-A
Interface
Buttons • Power
• Reset
Dimensions
Form factor 2U Rackmount 1U Rackmount
Dimensions (H x W x D) 88.3 x 481 x 510.2 mm
(3.48 x 18.93 x 20.09 in)
44 x 430 x 580
(1.73 x 16.93 x 22.83 in)
TS-hx90FU User Guide
Product Overview 5

Component TS-h2490FU-7232P-64G
TS-h2490FU-7302P-128G
TS-h2490FU-7302P-256G
TS-h1090FU-7232P-64G
TS-h1090FU-7302P-128G
TS-h1090FU-7302P-256G
Net weight 15.2 kg (33.51 lbs) 10.3 kg (22.71 lbs)
Other
Rail compatibility RAIL-A03-57 RAIL-B02
Note
• Rail kits are not included with the NAS and
must be purchased separately. For details,
contact an authorized reseller or go to https://
shop.qnap.com.
• Information on rail kit installation can be
found in the installation guide included in
the rail kit package. For details, go to https://
www.qnap.com/go/product/rail-kit.
Power supply unit 2 x 1100W, 100-240V AC, 50/60 Hz 2 x 550W, 100-240V AC, 50/60 Hz
System battery CR2032 lithium battery (3V, 225 mAh)
Warning
• This battery is a button battery. If swallowed, a
lithium button battery can cause severe or fatal
injuries within 2 hours. Keep batteries out of reach
of children.
• To avoid potential battery explosion, causing
injury or damage to components, ensure that you
replace the existing battery with a battery of the
same type.
Important
Dispose of used batteries according to local
regulations or the instructions of the battery
manufacturer.
Fans System: 4 x 60 mm, 12V DC fans System: 5 x 60 mm, 12V DC fans
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Tip
For the list of compatible drive models and expansion cards, go to https://www.qnap.com/
compatibility.
Package Contents
Item Quantity
TS-hx90FU 1
Power cord 2
TS-hx90FU User Guide
Product Overview 6

Item Quantity
Ethernet cable 1 x Cat 5e
Drive tray keys TS-h1090FU: 2
Screws for 2.5-inch drives • TS-h2490FU: 96
• TS-h1090FU: 40
Quick Installation Guide (QIG) 1
Components
Front Panel
TS-h2490FU
No. Component No. Component
1 Drive activity LED 5 System status LED
2 Drive status LED 6 LAN LED
3 Power button 7 Expansion unit LED
4 10 Gigabit Ethernet LED - -
TS-hx90FU User Guide
Product Overview 7

TS-h1090FU
No. Component No. Component
1 Power button 4 Drive activity LED
2 LAN LED 5 Drive status LED
3 Expansion unit LED - -
Rear Panel
TS-h2490FU-7302P-128G, TS-h2490FU-7302P-256G
TS-hx90FU User Guide
Product Overview 8

No. Component No. Component
1 Ethernet port 1 (25 GbE SFP28) 8 COM port
Note
This port is only for engineering
purposes.
2 Ethernet port 3 (25 GbE SFP28) 9 Power button
3 Ethernet port 5 (2.5 GbE RJ45) 10 Reset button
4 PCIe low-prole covers 11 USB 3.2 Gen 1 Type-A ports
5 Power supply unit 1 12 Ethernet port 4 (25 GbE SFP28)
6 Power supply unit 2 13 Ethernet port 2 (25 GbE SFP28)
7 Ethernet port 6 (2.5 GbE RJ45) - -
TS-h2490FU-7232P-64G
No. Component No. Component
1 Ethernet port 1 (25 GbE SFP28) 7 COM port
Note
This port is only for engineering
purposes.
2 Ethernet port 3 (2.5 GbE RJ45) 8 Power button
3 PCIe low-prole covers 9 Reset button
4 Power supply unit 1 10 USB 3.2 Gen 1 Type-A ports
5 Power supply unit 2 11 Ethernet port 2 (25 GbE SFP28)
6 Ethernet port 4 (2.5 GbE RJ45) - -
TS-hx90FU User Guide
Product Overview 9

TS-h1090FU
No. Component No. Component
1 PCIe low-prole cover 8 Power supply unit 1
2 PCIe low-prole cover 9 2.5 Gigabit Ethernet ports (RJ45)
3 25 Gigabit Ethernet speed LED 10 USB 3.2 Gen 1 Type-A ports
4 25 Gigabit Ethernet activity LED 11 25 Gigabit Ethernet ports (SFP28)
5 2.5 Gigabit Ethernet speed LED 12 USB 3.2 Gen 1 Type-A port
6 2.5 Gigabit Ethernet activity LED 13 Reset button
7 Power supply unit 2 - -
System Board
TS-h2490FU-7302P-128G
TS-hx90FU User Guide
Product Overview 10

No. Component No. Component
1 PCIe slot 1 (PCIe 4.0 x4) 12 Memory slot 9 (Channel E, DIMM 1)
2 PCIe slot 2 (PCIe 4.0 x8) 13 Memory slot 10 (Channel E, DIMM 2)
3 PCIe slot 3 (PCIe 4.0 x4) 14 Memory slot 11 (Channel F, DIMM 1)
4 Memory slot 1 (Channel D, DIMM 2) 15 Memory slot 12 (Channel F, DIMM 2)
5 Memory slot 2 (Channel D, DIMM 1) 16 Memory slot 13 (Channel G, DIMM 1)
6 Memory slot 3 (Channel C, DIMM 2) 17 Memory slot 14 (Channel G, DIMM 2)
7 Memory slot 4 (Channel C, DIMM 1) 18 Memory slot 15 (Channel H, DIMM 1)
8 Memory slot 5 (Channel B, DIMM 2) 19 Memory slot 16 (Channel H, DIMM 2)
9 Memory slot 6 (Channel B, DIMM 1) 20 PCIe slot 4 (PCIe 4.0 x8)
Note
This slot is preinstalled with a 25
GbE SFP28 network card.
10 Memory slot 7 (Channel A, DIMM 2) 21 PCIe slot 5 (PCIe 4.0 x16)
Note
This slot is preinstalled with a 25
GbE SFP28 network card.
11 Memory slot 8 (Channel A, DIMM 1) - -
TS-h2490FU-7232P-64G
No. Component No. Component
1 PCIe slot 1 (PCIe 4.0 x4) 12 Memory slot 9 (Channel E, DIMM 1)
2 PCIe slot 2 (PCIe 4.0 x8) 13 Memory slot 10 (Channel E, DIMM 2)
3 PCIe slot 3 (PCIe 4.0 x4) 14 Memory slot 11 (Channel F, DIMM 1)
4 Memory slot 1 (Channel D, DIMM 2) 15 Memory slot 12 (Channel F, DIMM 2)
5 Memory slot 2 (Channel D, DIMM 1) 16 Memory slot 13 (Channel G, DIMM 1)
6 Memory slot 3 (Channel C, DIMM 2) 17 Memory slot 14 (Channel G, DIMM 2)
TS-hx90FU User Guide
Product Overview 11

No. Component No. Component
7 Memory slot 4 (Channel C, DIMM 1) 18 Memory slot 15 (Channel H, DIMM 1)
8 Memory slot 5 (Channel B, DIMM 2) 19 Memory slot 16 (Channel H, DIMM 2)
9 Memory slot 6 (Channel B, DIMM 1) 20 PCIe slot 4 (PCIe 4.0 x8)
10 Memory slot 7 (Channel A, DIMM 2) 21 PCIe slot 5 (PCIe 4.0 x16)
Note
This slot is preinstalled with a 25
GbE SFP28 network card.
11 Memory slot 8 (Channel A, DIMM 1) - -
TS-h1090FU
No. Component No. Component
1 Memory slot 1 DIMM 1 (H1) 8 Memory slot 8 DIMM 8 (B1)
2 Memory slot 2 DIMM 2 (G2) 9 Memory slot 9 DIMM 9 (B2)
3 Memory slot 3 DIMM 3 (G1) 10 Memory slot 10 DIMM 10 (C1)
4 Memory slot 4 DIMM 4 (F1) 11 Memory slot 11 DIMM 11 (D1)
5 Memory slot 5 DIMM 5 (E2) 12 Memory slot 12 DIMM 12 (D2)
6 Memory slot 6 DIMM 6 (E1) 13 PCIe slot 2 (PCIe 4.0 x16)
Note
This slot is preinstalled with a riser
card.
7 Memory slot 7 DIMM 7 (A1) 14 PCIe slot 1 (PCIe 4.0 x16)
Note
This slot is preinstalled with a riser
card.
TS-hx90FU User Guide
Product Overview 12

Drive Numbering
TS-h2490FU
TS-h1090FU
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operation.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualied, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
TS-hx90FU User Guide
Product Overview 13

• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of re or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
System Battery
• This product contains a button battery.
• If swallowed, a lithium button battery can cause severe or fatal injuries within 2 hours.
• Keep batteries out of reach of children.
• If you think batteries may have been swallowed or placed inside any part of the body, seek immediate
medical attention.
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
• The device is not suitable for use in locations where children are likely to be present.
TS-hx90FU User Guide
Product Overview 14

Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Free from objects that may obstruct NAS ventilation or apply
pressure to the NAS or power cord
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Anti-static wrist strap
Setting Up the NAS
Important
Read all safety requirements and information carefully before setting up the NAS or
installing NAS components.
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install drives.
For details, see Installing 2.5-inch Solid-state Drives on 2.5-inch Trays.
For a list of compatible drives and expansion cards, go to http://www.qnap.com/compatibility.
3. Optional: Install expansion cards.
For details, see the following topics:
•Replacing Expansion Cards on the TS-h2490FU
•Installing Expansion Cards on the TS-h1090FU
4. Optional: Connect expansion units.
For details, see the following topics:
•Connecting SAS Expansion Units.
•Connecting USB Expansion Units.
5. Connect the power cord and all applicable cables.
6. Power on the NAS.
For details, see Front Panel.
7. Install QuTS hero.
For details, see QuTS hero Installation.
TS-hx90FU User Guide
Product Overview 15

8. Log on to QuTS hero.
If QuTS hero nds unused disks in your NAS, it will ask you to initialize these disks. Click Initialize to
start the process.
TS-hx90FU User Guide
Product Overview 16

2. Installation and Conguration
This chapter provides specic hardware and rmware installation and conguration steps.
Hardware Installation
This section provides information on installing drives, memory modules, expansion cards, power supply
units, expansion units, handles, and rail kits.
Installing 2.5-inch Solid-state Drives on 2.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
Note
The TS-h2490FU is compatible with 2.5-inch U.2 NVMe PCIe solid-state drives, and the
TS-h1090FU is compatible with 2.5-inch U.2 NVMe PCIe solid-state drives and SATA 6 Gbps
solid-state drives.
1. Power o the NAS.
2. Remove the drive tray.
a. Pull the handle to release the tray.
b. Pull the tray out.
TS-hx90FU User Guide
Installation and Conguration 17

TS-h2490FU
TS-h1090FU
3. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws.
TS-hx90FU User Guide
Installation and Conguration 18

TS-h2490FU
TS-hx90FU User Guide
Installation and Conguration 19