QOLSYS IQ PANEL User manual

The Qolsys IQ Panel is a 7” touchscreen built with an
Android operating system, providing full security and
home control functionality in an easy to use interface.
INSTALLATION MANUAL
Qolsys IQ Panel 1.4.1 Software

INTRODUCTION
INCLUDED IN BOX
ABOUT THIS GUIDE
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?
QUESTIONS?
Contact us at
[email protected]
SUPPORT
This document outlines the basic hardware specifications and software directions to
install and customize the IQ Panel. Note that the information presented is not
comprehensive, but is specifically dedicated to those menus, features, and systems
accessible solely to those with the proper installation code. Features accessible to
users and installers alike are outlined in the IQ Panel User Guide. The information
contained is confidential and proprietary, and is solely owned by Qolsys Inc. Any
reproduction, modification or distribution without permission is strictly prohibited.
IQ Panel
Power
Supply

TABLE OF CONTENTS
CONTENTS
HARDWARE
5- Exterior Front
6- Exterior Back
7- Interior
8- Wiring Diagram
9- Installing the Back Plate
10- Powering the Panel
11- Mounting the Hardware
!
SOFTWARE
13- Home Screen Overview
14- Header or “Status” Bar
15- Footer
16- Settings
17- Settings Menu
!
INSTALLATION
19- Installation
20- Security Account
22- Security Sensors
23- AutoLearn Sensor
24- Add Sensor
25- Sensor Types
26- Sensor Name
28- Chime Type
29- Sensor Groups
40- Voice Prompt
41- Home Control Settings
42- Home Control Devices
43- Add Device
44- Clear Device
45- Delete Device
46- Remove All Devices
47- Rediscover Network
48- Neighbor Info
49- Counters
50- Timer
51- Sound
53- System Logs
54- Upgrade Software
56- Siren and Alarms
57- Security and Arming
59- Camera Settings
60- Remote Devices
61- Dual Path
!
SYSTEM TESTS
63- System Tests
64- Wi-Fi Test
65- Sensor Test
66- Cellular Test
67- Image Sensor Test
68- Home Control Test
69- Panel Test
!
CUSTOMIZATION
71- System Settings
72- How to Connect Wi-Fi
73- Weather
74- Photo Frame
76- Load Images from SD
Card
77- Photo Frame Settings
78- Custom Names
79- Edit Chimes
80- User Management
81- Load Help Videos
!
TROUBLESHOOTING
83- About
86- Upgrade Software Using
Wi-Fi
87- Automatic Software
Updates
88- Software Update Via SD
Card
89- Power Down
90- Panel Reboot
91- Hard Reboot
92- Panel Test Failures
95- System Monitor
96- Cannot Load Help
Videos
!
LEGAL
98- Important Information
!
SPECIFICATIONS
100- Hardware
Specifications

INSTALLATION
HARDWARE

HARDWARE
EXTERIOR FRONT
Panel Camera
Emergency Button
Home Button
Microphone
7” LCD Resistive
Touch Screen
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HARDWARE
EXTERIOR BACK
Mounting plate
Mounting holes
SD Card Slot
Cooling Vents
Two-Way Voice
Speaker
Panel Sounds Speaker
Rear access opening
Siren
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HARDWARE
INTERIOR
Battery*
Image Sensor Radio
Z-Wave Radio
Battery Connector*
Cellular Module
Terminal Block
Tamper Switch
Microphone Connector
Two-Way Voice Speaker
Connector
Panel Speaker Connector
Cellular Antenna
The battery should NEVER be disconnected without following proper power-down procedures (page 89)
Failure to comply may result in data corruption, panel failure, and a void of the manufacturer's warranty
*CAUTION
Note:
GSM Models will
contain a SIM card
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HARDWARE
WIRING DIAGRAM
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HARDWARE
INSTALLING THE BACK PLATE
Remove the retainer screw
and place in a safe location
Remove the back plate
from the panel by pulling
downward from the top
Secure one corner of the
plate in the desired
location, be sure to
position rear access
opening over the location
of your wires
Ensure the plate is level
and secure to wall with
mounting hardware (not
provided)
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HARDWARE
POWERING THE PANEL
Hang the panel’s
suspension strap on the
hook mounted to the back
plate.
Connect wires from power
supply to terminal block.
Red- DCIN +
Black- DCIN-
Plug in battery connector
CAUTION: Once connected, DO NOT unplug
the battery without following proper power
down procedures (page 89). Disconnecting the
battery may result in data corruption or panel
failure and a void of the manufacturer warranty.
Connect wires to Power
Supply terminals.
Red- Positive
Black- Negative
!
IMPORTANT: Reversing
polarity on these wires
may cause damage to
the IQ Panel.
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HARDWARE
MOUNTING THE HARDWARE
Seat bottom of panel onto
back plate and tilt upward
until it snaps in place.
Replace retainer screw and
tighten
Insert plug into receptacle
and secure with provided
hardware.
!
WARNING: DO NOT
CONNECT TO A
RECEPTACLE
CONTROLLED BY A
SWITCH OR HIGH
VOLTAGE.
Once connected to
primary power, panel
should power up within
30-45 seconds
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INSTALLATION
SOFTWARE

SOFTWARE
HOME SCREEN OVERVIEW
Header or
“Status” Bar
Primary
User
Interface
Footer or
“Help” Bar
FIND IT
The home screen is divided into three sections. The header shows date, and time and is
color coded to show current status. The Primary User Interface contains the panel apps,
and the footer holds settings, help, and the dealer contact portal.
Home
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SOFTWARE
HEADER OR “STATUS” BAR
The green header is labeled “System Ready – Disarmed” and indicates that all of the
sensors are closed and the system is ready to be armed.
The yellow header is labeled “System Not Ready – Disarmed” and indicates that one or
more of the sensors are open. Touch the bar to see a list of all open or tampered sensors.
The red header is labeled “System Armed-Away Mode” and indicates that all non-
bypassed sensors are armed.
The header or “Status” bar is color coded based on system status, and shows the date, time, and current status.
The panel’s “Panic” and
“Home” buttons also
illuminate to show panel
status. These LED lights will
NOT illuminate if the panel
is running on battery only
Green LED when disarmed
Red LED when armed
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The orange header is labeled “System Armed-Stay Mode” and indicates that non-
bypassed doors and windows are armed.

SOFTWARE
FOOTER
The footer bar contains the Settings App, Help and Dealer portal
Settings
Access panel installation and customization options. This area requires a valid Installer or Master
code and provides varied access by user permission level.
Help
Access video tutorials, FAQs, and URLs for other documentation.
Contact Us
Access security provider contact information including phone numbers, website and e-mail address
for support and service.
?
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SOFTWARE
SETTINGS
To access Settings you must enter a code, however only the
installer code has access to installation options. The Master Code
does NOT have access to the installation menu.
FIND IT
Default Installer Code
1111
Default Master Code
1234
Access to all
functions to install
and customize the
panel and
peripherals
Access to limited
functions, including
editing sensor names,
camera app, user
management, and
connecting to Wi-Fi
Settings
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SOFTWARE
SETTINGS MENU
FIND IT
Settings
Installer Code Access
Master Code Access
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INSTALLATION
INSTALLATION

INSTALLATION
INSTALLATION
FIND IT
Settings
Installation
Installer Code Access
Master Code Access
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INSTALLATION
SECURITY ACCOUNT
FIND IT
Settings
Installation
Security
Account
Setting
Default
Description
Account Number
blank
Security provider account number (up to 10 characters)
Power Management
Enabled
Energy-saving functionality when running on battery power only
Power Management Sleep
Timeout
1
Panel initiates power management mode a specified number of
minutes after last touch
SIA Power Restoration
Disabled
Turn on or off sensor hold for 60 seconds during power
restoration
Loss of Supervisory Signals
for Emergency Sensors
4
Select how long to wait before reporting that a smoke, CO, or fire
device is non-responsive. (4 , 12, or 24 hours)
Loss of Supervisory Signals
for Non Emergency Sensors
24
Select how long to wait before reporting that a non-emergency
device is non-responsive. (4 , 12, or 24 hours)
Loss of AC Power Timeout
3
Select how long to wait before reporting an AC power failure or
outage. (Range 1-10 minutes)
Loss of Cell Signal Timeout
30
Select how long to wait before reporting cellular signal failure or
outage. (Range 10-120 minutes)
Installer Code Access
Master Code Access
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