QOLSYS IQ PANEL User manual

The Qolsys IQ Panel is a 7” touchscreen built with an
Android operating system, providing full security and
home control functionality in an easy to use interface.
IQ PANEL
INSTALLATION MANUAL

INTRODUCTION
INCLUDED IN BOX
ABOUT THIS GUIDE
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QUESTIONS?
Contact us at
[email protected]
SUPPORT
This document outlines the basic hardware specifications and software directions to
install and customize the IQ Panel. Note that the information presented is not
comprehensive, but is specifically dedicated to those menus, features, and systems
accessible solely to those with the proper installation code. Features accessible to
users and installers alike are outlined in the IQ Panel User Guide. The information
contained is confidential and proprietary, and is solely owned by Qolsys Inc. Any
reproduction, modification or distribution without permission is strictly prohibited.
IQ Panel
Power
Supply

TABLE OF CONTENTS
CONTENTS
HARDWARE
5- Exterior Front
6- Exterior Back
7- Interior
8- Wiring Diagram
9- Installing the Back Plate
10- Powering the panel
11- Mounting the Hardware
!
SOFTWARE
13- Home Screen Overview
14- Header or “Status” Bar
15- Footer
16- Settings
17- Settings Menu
!
INSTALLATION
19- Installation
20- Installation Settings
21- Security Account
23- Security Sensors
24- AutoLearn Sensor
25- Add Sensor
26- Sensor Types
27- Sensor Name
29- Chime Type
30- Sensor Groups
39- Voice Prompt
40- Z-Wave Devices
41- Add Z-Wave Device
42- Clear/Remove Z-Wave
Device
43- Z-Wave Settings
44- Timer
45- Sound
47- System Logs
48- Upgrade Software
50- Security Settings
51- Siren and Alarms
52- Security and Arming
54- Image Settings
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SYSTEM TESTS
56- System Tests
57- Wi-Fi Test
58- Sensor Test
59- Cellular Test
60- Image Sensor Test
61- Z-Wave Test
!
CUSTOMIZATION
63- System Settings
64- How to Connect Wi-Fi
65- Weather
66- Photo Frame
67- Load Images from SD
Card
68- Photo Frame Settings
69- Custom Names
70- Edit Chimes
71- User Management
72- Home Screen
Appearance
73- Load Help Videos
!
TROUBLESHOOTING
75- About
78- Upgrade Software Using
Wi-Fi
79- Automatic Software
Updates
80- Software Update Via SD
Card
81- Moving the Panel
82- Panel Reboot
83- Hard Reboot
84- System Monitor
85- Cannot Load Help
Videos
!
LEGAL
86- Important Information
SPECIFICATIONS
89- Hardware Specifications
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INSTALLATION
HARDWARE

HARDWARE
EXTERIOR FRONT
Panel Camera
Emergency Button
Home Button
Microphone
7” LCD Resistive
Touch Screen
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HARDWARE
EXTERIOR BACK
Mounting plate
Mounting holes
SD Card Slot
Cooling Vents
Two-Way Voice
Speaker
Panel Sounds Speaker
Rear access opening
Siren
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HARDWARE
INTERIOR
Battery*
Image Sensor Radio
Z-Wave Radio
Battery Connector*
Cellular Module
Terminal Block
Tamper Switch
Microphone Connector
Two-Way Voice Speaker
Connector
Panel Speaker Connector
Cellular Antenna
The battery should NEVER be disconnected from the panel. Failure to comply may
result in data corruption, panel failure, and a void of the manufacturer's warranty
*CAUTION
Note:
GSM Models will
contain a SIM card
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HARDWARE
WIRING DIAGRAM
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HARDWARE
INSTALLING THE BACK PLATE
Remove the retainer screw
and place in a safe location
Remove the back plate
from the panel by pulling
downward from the top
Secure one corner of the
plate in the desired
location, be sure to
position rear access
opening over the location
of your wires
Ensure the plate is level
and secure to wall with
mounting hardware (not
provided)
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HARDWARE
POWERING THE PANEL
Hang the panel’s
suspension strap on the
hook mounted to the back
plate.
Connect wires from power
supply to terminal block.
Red- DCIN +
Black- DCIN-
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Plug in battery connector
CAUTION: Once connected, DO NOT unplug
the battery. Disconnecting the battery may
result in data corruption or panel failure and a
void of the manufacturer warranty.
Connect wires to Power
Supply terminals.
Red- Positive
Black- Negative
!
IMPORTANT: Reversing
polarity on these wires
may cause damage to
the IQ Panel.

HARDWARE
MOUNTING THE HARDWARE
Seat bottom of panel onto
back plate and tilt upward
until it snaps in place.
Replace retainer screw and
tighten
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Insert plug into receptacle
and secure with provided
hardware.
!
WARNING: DO NOT
CONNECT TO A
RECEPTACLE
CONTROLLED BY A
SWITCH OR HIGH
VOLTAGE.
Once connected to
primary power, panel
should power up within
30-45 seconds

INSTALLATION
SOFTWARE

SOFTWARE
HOME SCREEN OVERVIEW
Header or
“Status” Bar
Primary
User
Interface
Footer or
“Help” Bar
FIND IT
The home screen is divided into three sections. The header shows date, and time and is
color coded to show current status. The Primary User Interface contains the panel apps,
and the footer holds settings, help, and the dealer contact portal.
Home
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SOFTWARE
HEADER OR “STATUS” BAR
Feb 26, 2013 SYSTEM ARMED- AWAY MODE Tue - 03:12 PM
The green header is labeled “System Ready – Disarmed” and indicates that all of the
sensors are closed and the system is ready to be armed.
The yellow header is labeled “System Not Ready – Disarmed” and indicates that one or
more of the sensors are open. Touch the bar to see a list of all open or tampered sensors.
The red header is labeled “System Armed” and indicates the arming type (Stay or Away)
Note: When armed, the home button and panic button will glow red.
The header or “Status” bar is color coded based on system status, and shows the date, time, and current status.
The panel’s “Panic” and
“Home” buttons also
illuminate to show panel
status. These LED lights will
NOT illuminate if the panel
is running on battery only
Green LED when disarmed
Red LED when armed
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SOFTWARE
FOOTER
The footer bar contains the Settings App, Help and Dealer portal
Settings
Access panel installation and customization options. This area requires a valid Installer or Master
code and provides varied access by user permission level.
Help
Access video tutorials, FAQs, and URLs for other documentation.
Contact Us
Access security provider contact information including phone numbers, website and e-mail address
for support and service.
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SOFTWARE
SETTINGS
To access Settings you must enter a code, however only the
installer code has access to installation options. The Master Code
does NOT have access to the installation menu.
FIND IT
Default Installer Code
1111
Default Master Code
1234
Access to all
functions to install
and customize the
panel and
peripherals
Access to limited
functions, including
editing sensor
names, user
management, and
connecting to Wi-Fi
Settings
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SOFTWARE
SETTINGS MENU
FIND IT
Settings
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Installer Code Access
Master Code Access

INSTALLATION
INSTALLATION

INSTALLATION
INSTALLATION
FIND IT
Settings
Installation
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Installer Code Access
Master Code Access

INSTALLATION
INSTALLATION SETTINGS
FIND IT
Settings
Installation
Installation
Settings
Setting
Default
Description
Installer Code
1111
Set name and code to access installer-level settings
Master Code
1234
Set name and code to access primary end user-level settings
Weather
Temperature
F
Select whether weather app displays in Fahrenheit or Celsius
Languages
English
Change the panel user interface into one of several different languages.
English, Spanish, French or Portuguese. NOTE: Installation menus will ALSO
be changed
Loss of
Supervisory
Signals
4
Select how long to wait before indicating in the “Status” app that a device is
non-responsive. (4 , 12, or 24 hours)
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Installer Code Access
Master Code Access