Quantum QX Series User manual

6-68389-01Rev J *6-68389-01*
QX and QXS
Setup Guide

QX and QXS Setup Guide ii
QX and QXS Setup Guide, 6-68389-01, August 2017, Product of USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including
but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation
may revise this publication from time to time without notice.
COPYRIGHTSTATEMENT
© 2017 Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written
authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
TRADEMARKSTATEMENT
Artico, Be Certain (and the Q brackets design), DLT, DXi, DXi Accent, DXi V1000, DXi V2000, DXi V4000, FlexTier,
GoVault, Lattus, NDX, the Q logo, the Q Quantum logo, Q-Cloud, Quantum (and the Q brackets design), the Quantum
logo, Quantum Be Certain (and the Q brackets design), Quantum Vision, Scalar, StorageCare, StorNext,
SuperLoader, Symform, the Symform logo (and design), vmPRO, and Xcellis are either registered trademarks or
trademarks of Quantum Corporation and its affiliates in the United States and/or other countries. All other trademarks
are the property of their respective owners.
Products mentioned herein are for identification purposes only and may be registered trademarks or trademarks of their
respective companies. All other brand names or trademarks are the property of their respective owners.
Quantum specifications are subject to change.

Contents
Preface x
Chapter 1: Components 1
QXS-3 Series Storage 2
2U12-Drive Chassis 2
2U24-Drive Chassis 3
QXS-3 Series RAID Chassis : Rear Panel Layout 4
Controller I/O Module – Rear Panel Components 5
Expansion Chassis- Rear Panel Components 7
QXS-4 Series and StorNext Storage 9
QXS-4 Series Storage 9
StorNext Storage 9
2U12-Drive Chassis 11
2U24-Drive Chassis 12
2U48-Drive chassis 12
2U48 Drive Chassis Drawers 14
2U48 Drive chassis Drawers Partially Populated 14
QX and QXS Setup Guide iii

Contents
QX and QXS Setup Guide iv
2U12, 2U24, and 2U48 RAID Chassis: Rear Panel Layout 15
2U12, 2U24, and 2U48 Controller I/O Module – Rear Panel Components 16
2U12, 2U24, and 2U48 Expansion Chassis – Rear Panel Components 19
4U56 Drive System 20
4U56 Drive Chassis Drawers 21
4U56 RAID Chassis: Rear Panel Layout 23
4U56 Controller I/O Module – Rear Panel Components 24
QXS-6 Series Storage 29
QXS-648 System 30
2U48-Drive Chassis 30
2U48 Drive Chassis Drawers 31
2U48 Drive Chassis Drawers Partially Populated 32
QXS-648 RAID Chassis: Rear panel layout 33
QXS-648 I/O Controller Module – Rear Panel Components 34
QXS-648 Expansion Chassis – Rear Panel Components 37
QXS-656 System 38
4U56 Drive Chassis Drawers 40
QXS-656 RAID Chassis: Rear Panel Layout 41
QXS-656 I/O Controller Module – Rear Panel Components 43
QXS-656 Expansion Chassis – Rear Panel Components 45
Component Installation and Replacement 47
Cache 47
CompactFlash 48
Supercapacitor Pack 49
Chapter 2: Installing the Chassis 50
Enclosure Installation Checklist 51
Network Equipment-Building System (NEBS) Level 3 Compliance 52
Generic Requirements (GRs) 52

Contents
QX and QXS Setup Guide v
Install Drives Into the QXS 12-Drive and 24-Drive Chassis 53
Populate QXS 48-Drive Drawers 55
Opening and Closing a Drawer 55
Aligning an AMS or Drive Into a drawer 57
Installing an AMS Into a drawer 58
Installing a Drive Into a drawer 60
Install Drives Into the QXS-456 Drive Chassis 62
FDE Considerations 68
Connect the RAID Chassis and Expansion Chassis 69
Supported/Unsupported Configurations 70
Cabling 72
Cable Requirements for Expansion Chassis 72
Summary of Cabling Connections 73
QXS, QXS-3, and QXS-4 Series Drive Chassis Reverse Cabling Illustrations 75
QXS, QXS-3, and QXS-4 Series Drive Chassis Straight Cabling Illustrations 79
QXS-6 Series Drive Chassis Cabling Illustrations 83
Straight-through Cabling 84
Testing Chassis Connections 85
Power On/Power Off 85
Chapter 3: Connecting Hosts 94
Host System Requirements 94
Cabling Considerations 95
Connect the Chassis to Hosts 95
CNC Technology 95
10GbE iSCSI protocol 96
1 Gb iSCSI protocol 97
HD mini-SAS technology 97
Connecting Direct Attach Configurations 98

Contents
QX and QXS Setup Guide vi
Fibre Chanel Host Connection 98
10GbE iSCSI Host Connection 99
1GbE iSCSI Host Connection 99
HD mini-SAS Host Connection 99
iSCSI Considerations 105
Change the CNC port mode 107
Connect a Management Host on the Network 108
Connect Two Storage Systems to Replicate Volumes 109
Cabling for Replication 110
QXS-3 Series CNC Ports and Replication 110
QXS-4 and QXS-6 Series CNC Ports and Replication 112
Update Firmware 117
Important Firmware Notes 117
Verifying Firmware 117
Obtaining IP Values 118
Setting Network Port IP Addresses Using DHCP 118
Setting Network Port IP Addresses Using the CLI 118
Chapter 4: Basic Operation 122
Basic Operation Overview 122
CLI 123
Signing In to the CLI 123
Disk Storage Management Utility 123
Browser setup 123
Signing In to the Disk Storage Management Utility 124
Configuring and Provisioning the Storage System 124
Best Practices for Optimal Performance 125

Contents
QX and QXS Setup Guide vii
Chapter 5: Troubleshooting 127
Troubleshooting Overview 127
USB CLI Port Connection 128
Fault Isolation Methodology 128
Basic Steps 128
Options Available For Performing Basic Steps 129
Performing Basic Steps 130
If the Chassis Does Not Initialize 131
Correcting Chassis IDs 131
Stopping I/O 132
Diagnostic Steps 133
Transporting Cache 138
Isolate a Host-side CNC Connection Fault 138
Host-side Connection Troubleshooting Featuring CNC Ports 139
Isolate a Host-side SAS Connection Fault 140
Host-side Connection Troubleshooting Featuring SAS Host Ports 140
Isolate a Controller Module Expansion Port Connection Fault 141
Isolate Replication Faults 143
Cabling for Replication 143
Replication setup and verification 143
Diagnostic Steps for Replication Setup 144
Resolve Voltage and Temperature Warnings 153
Sensor Locations 154
Power Supply Sensors 154
Cooling Fan Sensors 154
Temperature Sensors 155
Power Supply Voltage Sensors 156

Contents
QX and QXS Setup Guide viii
Chapter 6: LED Descriptions 157
QX/QXS Cache Status LED details 157
LEDs for 12-, 24-, 48-Drive Systems 158
LEDs for 12-Drive RAID Chassis (2U12) 159
LEDs for 24-Drive RAID Chassis (2U24) 161
LEDs for 48-Drive RAID Chassis (2U48) 163
Drive LEDs 165
Components for 12-, 24-, 48-Drive RAID Chassis (Rear View) 168
Controller I/O Module for 12-, 24-, 48-Drive RAID Chassis LEDs (Rear View) 169
Controller I/O Module (Older) for 12-, 24-, 48-Drive RAID Chassis LEDs (Rear View) 171
Power Supply LEDs for 12-, 24-, 48-Drive Systems 172
12-, 24-, 48-Drive Expansion Chassis Rear Panel LEDs 174
LEDs for 56-Drive RAID Chassis (4U56) 175
LEDs Visible with Chassis Bezel Installed 175
LEDs Visible with Chassis Bezel Removed 176
Drive LEDs 178
RAID Chassis LEDs Rear Panel Layout 180
Controller I/O Module LEDs 181
LEDs for 56-Drive Expansion Chassis 183
Power Supply LEDs 185
Fan Control Module LEDs 186
Chapter 7: Environmental Requirements and Specifications 187
Site Requirements and Guidelines 187
Site Wiring and AC Power Requirements 187
Site Wiring and DC Power Requirements 188
Weight and Placement Guidelines 189
Electrical Guidelines 189
Ventilation Requirements 190

Contents
QX and QXS Setup Guide ix
Cabling Requirements 190
Management Host Requirements 190
Physical Requirements 191
Environmental Requirements 194
Electrical Requirements 195
Site Wiring and Power Requirements 195
Power Cable Requirements 195
Chapter 8: Electrostatic Discharge 196
About Electrostatic Discharge 196
Grounding Methods to Prevent ESD 197
Chapter 9: USB Device Connection 198
198
Rear Panel USB Ports 198
USB the CLI port 199
Emulated Serial Port 199
Supported Host Applications 199
CLI 200
Device Driver/Special Operation Mode 200
Microsoft Windows 200
Linux 201
Chapter 10: SFP Option for CNC Ports 202
SFP Option for CNC Ports 202
Locate SFP Transceivers 202
Install an SFP transceiver 203
Verify Component Operation 204
Glossary 205

Preface
This guide provides information about hardware setup for the following products:
lQXS Hybrid
oQXS-312, QXS-324
oQXS-412, QXS-424, QXS-448, QXS-456
oQXS-648, QXS-656
lStorNext QXS (FC host attach only)
oQXS-1200
oQXS-2400
oQXS-5600
lStorNext QX (FC host attach only)
oQX-1200
oQX-2400
Product Safety Statements
Quantum will not be held liable for damage arising from unauthorized use of the product. The user assumes
all risk in this aspect.
This unit is engineered and manufactured to meet all safety and regulatory requirements. Be aware that
improper use may result in bodily injury, damage to the equipment, or interference with other equipment.
QX and QXS Setup Guide x