Quantum QX Series User manual

6-68389-01Rev J *6-68389-01*
QX and QXS
Setup Guide

QX and QXS Setup Guide ii
QX and QXS Setup Guide, 6-68389-01, August 2017, Product of USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including
but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation
may revise this publication from time to time without notice.
COPYRIGHTSTATEMENT
© 2017 Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written
authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
TRADEMARKSTATEMENT
Artico, Be Certain (and the Q brackets design), DLT, DXi, DXi Accent, DXi V1000, DXi V2000, DXi V4000, FlexTier,
GoVault, Lattus, NDX, the Q logo, the Q Quantum logo, Q-Cloud, Quantum (and the Q brackets design), the Quantum
logo, Quantum Be Certain (and the Q brackets design), Quantum Vision, Scalar, StorageCare, StorNext,
SuperLoader, Symform, the Symform logo (and design), vmPRO, and Xcellis are either registered trademarks or
trademarks of Quantum Corporation and its affiliates in the United States and/or other countries. All other trademarks
are the property of their respective owners.
Products mentioned herein are for identification purposes only and may be registered trademarks or trademarks of their
respective companies. All other brand names or trademarks are the property of their respective owners.
Quantum specifications are subject to change.

Contents
Preface x
Chapter 1: Components 1
QXS-3 Series Storage 2
2U12-Drive Chassis 2
2U24-Drive Chassis 3
QXS-3 Series RAID Chassis : Rear Panel Layout 4
Controller I/O Module – Rear Panel Components 5
Expansion Chassis- Rear Panel Components 7
QXS-4 Series and StorNext Storage 9
QXS-4 Series Storage 9
StorNext Storage 9
2U12-Drive Chassis 11
2U24-Drive Chassis 12
2U48-Drive chassis 12
2U48 Drive Chassis Drawers 14
2U48 Drive chassis Drawers Partially Populated 14
QX and QXS Setup Guide iii

Contents
QX and QXS Setup Guide iv
2U12, 2U24, and 2U48 RAID Chassis: Rear Panel Layout 15
2U12, 2U24, and 2U48 Controller I/O Module – Rear Panel Components 16
2U12, 2U24, and 2U48 Expansion Chassis – Rear Panel Components 19
4U56 Drive System 20
4U56 Drive Chassis Drawers 21
4U56 RAID Chassis: Rear Panel Layout 23
4U56 Controller I/O Module – Rear Panel Components 24
QXS-6 Series Storage 29
QXS-648 System 30
2U48-Drive Chassis 30
2U48 Drive Chassis Drawers 31
2U48 Drive Chassis Drawers Partially Populated 32
QXS-648 RAID Chassis: Rear panel layout 33
QXS-648 I/O Controller Module – Rear Panel Components 34
QXS-648 Expansion Chassis – Rear Panel Components 37
QXS-656 System 38
4U56 Drive Chassis Drawers 40
QXS-656 RAID Chassis: Rear Panel Layout 41
QXS-656 I/O Controller Module – Rear Panel Components 43
QXS-656 Expansion Chassis – Rear Panel Components 45
Component Installation and Replacement 47
Cache 47
CompactFlash 48
Supercapacitor Pack 49
Chapter 2: Installing the Chassis 50
Enclosure Installation Checklist 51
Network Equipment-Building System (NEBS) Level 3 Compliance 52
Generic Requirements (GRs) 52

Contents
QX and QXS Setup Guide v
Install Drives Into the QXS 12-Drive and 24-Drive Chassis 53
Populate QXS 48-Drive Drawers 55
Opening and Closing a Drawer 55
Aligning an AMS or Drive Into a drawer 57
Installing an AMS Into a drawer 58
Installing a Drive Into a drawer 60
Install Drives Into the QXS-456 Drive Chassis 62
FDE Considerations 68
Connect the RAID Chassis and Expansion Chassis 69
Supported/Unsupported Configurations 70
Cabling 72
Cable Requirements for Expansion Chassis 72
Summary of Cabling Connections 73
QXS, QXS-3, and QXS-4 Series Drive Chassis Reverse Cabling Illustrations 75
QXS, QXS-3, and QXS-4 Series Drive Chassis Straight Cabling Illustrations 79
QXS-6 Series Drive Chassis Cabling Illustrations 83
Straight-through Cabling 84
Testing Chassis Connections 85
Power On/Power Off 85
Chapter 3: Connecting Hosts 94
Host System Requirements 94
Cabling Considerations 95
Connect the Chassis to Hosts 95
CNC Technology 95
10GbE iSCSI protocol 96
1 Gb iSCSI protocol 97
HD mini-SAS technology 97
Connecting Direct Attach Configurations 98

Contents
QX and QXS Setup Guide vi
Fibre Chanel Host Connection 98
10GbE iSCSI Host Connection 99
1GbE iSCSI Host Connection 99
HD mini-SAS Host Connection 99
iSCSI Considerations 105
Change the CNC port mode 107
Connect a Management Host on the Network 108
Connect Two Storage Systems to Replicate Volumes 109
Cabling for Replication 110
QXS-3 Series CNC Ports and Replication 110
QXS-4 and QXS-6 Series CNC Ports and Replication 112
Update Firmware 117
Important Firmware Notes 117
Verifying Firmware 117
Obtaining IP Values 118
Setting Network Port IP Addresses Using DHCP 118
Setting Network Port IP Addresses Using the CLI 118
Chapter 4: Basic Operation 122
Basic Operation Overview 122
CLI 123
Signing In to the CLI 123
Disk Storage Management Utility 123
Browser setup 123
Signing In to the Disk Storage Management Utility 124
Configuring and Provisioning the Storage System 124
Best Practices for Optimal Performance 125

Contents
QX and QXS Setup Guide vii
Chapter 5: Troubleshooting 127
Troubleshooting Overview 127
USB CLI Port Connection 128
Fault Isolation Methodology 128
Basic Steps 128
Options Available For Performing Basic Steps 129
Performing Basic Steps 130
If the Chassis Does Not Initialize 131
Correcting Chassis IDs 131
Stopping I/O 132
Diagnostic Steps 133
Transporting Cache 138
Isolate a Host-side CNC Connection Fault 138
Host-side Connection Troubleshooting Featuring CNC Ports 139
Isolate a Host-side SAS Connection Fault 140
Host-side Connection Troubleshooting Featuring SAS Host Ports 140
Isolate a Controller Module Expansion Port Connection Fault 141
Isolate Replication Faults 143
Cabling for Replication 143
Replication setup and verification 143
Diagnostic Steps for Replication Setup 144
Resolve Voltage and Temperature Warnings 153
Sensor Locations 154
Power Supply Sensors 154
Cooling Fan Sensors 154
Temperature Sensors 155
Power Supply Voltage Sensors 156

Contents
QX and QXS Setup Guide viii
Chapter 6: LED Descriptions 157
QX/QXS Cache Status LED details 157
LEDs for 12-, 24-, 48-Drive Systems 158
LEDs for 12-Drive RAID Chassis (2U12) 159
LEDs for 24-Drive RAID Chassis (2U24) 161
LEDs for 48-Drive RAID Chassis (2U48) 163
Drive LEDs 165
Components for 12-, 24-, 48-Drive RAID Chassis (Rear View) 168
Controller I/O Module for 12-, 24-, 48-Drive RAID Chassis LEDs (Rear View) 169
Controller I/O Module (Older) for 12-, 24-, 48-Drive RAID Chassis LEDs (Rear View) 171
Power Supply LEDs for 12-, 24-, 48-Drive Systems 172
12-, 24-, 48-Drive Expansion Chassis Rear Panel LEDs 174
LEDs for 56-Drive RAID Chassis (4U56) 175
LEDs Visible with Chassis Bezel Installed 175
LEDs Visible with Chassis Bezel Removed 176
Drive LEDs 178
RAID Chassis LEDs Rear Panel Layout 180
Controller I/O Module LEDs 181
LEDs for 56-Drive Expansion Chassis 183
Power Supply LEDs 185
Fan Control Module LEDs 186
Chapter 7: Environmental Requirements and Specifications 187
Site Requirements and Guidelines 187
Site Wiring and AC Power Requirements 187
Site Wiring and DC Power Requirements 188
Weight and Placement Guidelines 189
Electrical Guidelines 189
Ventilation Requirements 190

Contents
QX and QXS Setup Guide ix
Cabling Requirements 190
Management Host Requirements 190
Physical Requirements 191
Environmental Requirements 194
Electrical Requirements 195
Site Wiring and Power Requirements 195
Power Cable Requirements 195
Chapter 8: Electrostatic Discharge 196
About Electrostatic Discharge 196
Grounding Methods to Prevent ESD 197
Chapter 9: USB Device Connection 198
198
Rear Panel USB Ports 198
USB the CLI port 199
Emulated Serial Port 199
Supported Host Applications 199
CLI 200
Device Driver/Special Operation Mode 200
Microsoft Windows 200
Linux 201
Chapter 10: SFP Option for CNC Ports 202
SFP Option for CNC Ports 202
Locate SFP Transceivers 202
Install an SFP transceiver 203
Verify Component Operation 204
Glossary 205

Preface
This guide provides information about hardware setup for the following products:
lQXS Hybrid
oQXS-312, QXS-324
oQXS-412, QXS-424, QXS-448, QXS-456
oQXS-648, QXS-656
lStorNext QXS (FC host attach only)
oQXS-1200
oQXS-2400
oQXS-5600
lStorNext QX (FC host attach only)
oQX-1200
oQX-2400
Product Safety Statements
Quantum will not be held liable for damage arising from unauthorized use of the product. The user assumes
all risk in this aspect.
This unit is engineered and manufactured to meet all safety and regulatory requirements. Be aware that
improper use may result in bodily injury, damage to the equipment, or interference with other equipment.
QX and QXS Setup Guide x

Preface
QX and QXS Setup Guide xi
For the most up to date information on QX and QXS, see:
http://www.quantum.com/serviceandsupport/get-help/index.aspx#contact-support
Contacts
For information about contacting Quantum, including Quantum office locations, go to:
http://www.quantum.com/aboutus/contactus/index.aspx

Preface
QX and QXS Setup Guide xii
Comments
To provide comments or feedback about this document, or about other Quantum technical publications,
send e-mail to:
[e-mail]
Getting More Information or Help
StorageCare™, Quantum’s comprehensive service approach, leverages advanced data access and
diagnostics technologies with cross-environment, multi-vendor expertise to resolve backup issues faster
and at lower cost.
Accelerate service issue resolution with these exclusive Quantum StorageCare services:
lServiceandSupportWebsite - Register products, license software, browse Quantum Learning
courses, check backup software and operating system support, and locate manuals, FAQs, firmware
downloads, product updates and more in one convenient location. Get started at:
http://www.quantum.com/serviceandsupport/get-help/index.aspx#contact-support
leSupport - Submit online service requests, update contact information, add attachments, and receive
status updates via email. Online Service accounts are free from Quantum. That account can also be used
to access Quantum’s Knowledge Base, a comprehensive repository of product support information. Get
started at:
http://www.quantum.com/customercenter/
For further assistance, or for training opportunities, contact the Quantum Customer Support Center:
Region SupportContact
North America 1-800-284-5101 (toll free)
[phone]
EMEA [phone] (toll free)
[phone]
Asia Pacific [phone] (toll free)
[phone]
For worldwide support:
http://www.quantum.com/serviceandsupport/get-help/index.aspx#contact-support

Preface
QX and QXS Setup Guide xiii
Worldwide End-User Product Warranty
For more information on the Quantum Worldwide End-User Standard Limited Product Warranty:
http://www.quantum.com/serviceandsupport/warrantyinformation/index.aspx
About QXS Storage Chassis
The QXS Storage chassis are NEBS Level 3, MIL-STD-810G (storage requirements), and European Telco
compliant. The QXS Storage chassis use either AC or DC power supplies. See the Quantum web site for
more information about specific models and uses: http://www.quantum.com.
Audience
This guide is intended for storage system administrators and installers.
Prerequisites
Prerequisites for installing and using this product include knowledge of:
lServers and computer networks
lNetwork administration
lStorage system installation and configuration
lSAN management and DAS
lFC and Ethernet protocols
lAccessing QXS-5600 HDD drawers
User Interfaces
The base systems support two versions of the web-based application for configuring, monitoring, and
managing the storage system. Both web-based application GUI versions (v3 and v2), and the command-line
interface, are briefly described:
lThe Disk Management Utility (V3) is the new primary web interface for the chassis, providing access to
all common management functions for both linear and virtual storage.

Preface
QX and QXS Setup Guide xiv
lThe Disk Management Utility (V2) is a secondary web interface for the chassis, providing access to
traditional linear storage functions. This legacy interface (V2) provides certain functionality that is not
available in the primary interface (V3).
lThe command-line interface (CLI) enables you to interact with the storage system using command
syntax entered using the keyboard or scripting. You can set a CLI preference to use V3 or V2
terminology in command output and system messages.
Related Documentation
Forinformationabout See
Web links to download Quantum QX and QXS Storage guides listed
below, but not shipped with the product
QX and QXS Documentation Sheet*
Enhancements, known issues, and late-breaking information not
included in product documentation
QX or QXS Release Notes
Product overview and overview of setup tasks QX and QXS Getting Started Guide
Regulatory compliance and safety and disposal information QX and QXS Series Product Regulatory
Compliance and Safety *
Using a 12- and 24-drive rackmount bracket kit to install a chassis
into a rack
QX/QXS 12- and 24-Drive Rackmount
Bracket Kit Installation Guide
Using a 48-drive rackmount bracket kit to install a chassis into a
rack
QXS 48-Drive Rackmount Bracket Kit
Installation Guide
Using a 56-drive rackmount bracket kit to install a chassis into a
rack
QXS 56-Drive Rackmount Bracket Kit
Installation Guide
Installing the front bezel on a QX and QXS system QX and QXS Bezel Installation Guide
Product hardware setup and related troubleshooting QX and QXS Setup Guide
Using the CLI to configure and manage the product QX and QXS CLI Reference Guide
Identifying and installing or replacing CRUs QX & QXS CRU Installation and
Replacement Guide
Events that the QX and QXS Series may report, and recommended
actions to take in response to those events
QX and QXS Event Descriptions
Reference Guide
Managing a QXS system by using its primary web interface (V3), the
Disk Management Utility
QXS Disk Management Utility User
Guide V3
Managing a QX and QXS system by using its secondary web
interface (V2), the Disk Management Utility
QX and QXS Disk Management Utility
User Guide V2

Preface
QX and QXS Setup Guide xv
* Printed document included with product
For additional information, go to Quantum’s website.
Document Conventions and Symbols
Convention Element
Blue text Cross-reference links and e-mail addresses
Blue, underlined text Web site addresses
Bold text lKey names
lText typed into a GUI element, such as into a box
lGUI elements that are clicked or selected, such as menu and list items, buttons,
and check boxes
Italic text
Text emphasis
Monospace text lFile and directory names
lSystem output
lCode
lText typed at the command line
Monospace, italic
text
lCode variables
lCommand-line variables
Monospace, bold
text
Emphasis of file and directory names, system output, code, and text typed at the
command line
Table1:Document Conventions
Note:Note emphasizes important information related to the main topic.
Caution:Caution indicates potential hazards to equipment or data.
WARNING:Warning indicates potential hazards to personal safety.

Chapter 1: Components
This chapter contains the following topics:
QXS-3 Series Storage 2
QXS-4 Series and StorNext Storage 9
2U12, 2U24, and 2U48 RAID Chassis: Rear Panel Layout 15
4U56 Drive System 20
QXS-6 Series Storage 29
QXS-648 System 30
QXS-656 System 38
Component Installation and Replacement 47
Cache 47
CompactFlash 48
Supercapacitor Pack 49
QX and QXS Setup Guide 1

Chapter 1: Components
QXS-3 Series Storage
QX and QXS Setup Guide 2
QXS-3 Series Storage
The QXS-3 Series Storage includes the following systems:
lQXS-312: 2U12-drive chassis with LFF drives (3.5 inch)
lQXS-324: 2U24-drive chassis with SFF drives (2.5 inch)
lDrives not installed (must be installed on site)
Note:The 2U12-drive chassis and the 2U24-drive chassis support installation of hard-disk drives
(HDDs) and solid-state disks (SSDs). The drive chassis can have all HDDs or SSDs installed or a
mixture of HDDs and SSDs.
The QXS Storage drive chassis (2U) include a bezel sub-assembly that attaches to the front panel of the
chassis. The bezel, comprised of a vented cover attached to an EMI shield, is pre-assembled and packed
within a box contained in the master shipping container. Instructions for attaching/removing the bezel are
provided in the QXS Storage Bezel Installation Guide.
2U12-Drive Chassis
Figure1:2U12 Drive Chassis (Bezel Installed)
Figure2:2U Drive Chassis (Bezel Installed)
5
6
7
8
12
3
4
5
1. ChassisIDLED
2. ChassisStatusLED:UnitLocator
3. ChassisStatusLED:Fault/ServiceRequired
4. ChassisStatusLED:FRUOK
5. ChassisStatusLED:TemperatureFault

Chapter 1: Components
QXS-3 Series Storage
QX and QXS Setup Guide 3
Figure3:2U12 Drive Chassis (Bezel Removed)
Left Ear Right Ear
32
1
1. ChassisIDLED
2. DrivestatusLED:Power/Activity
3. DrivestatusLED:Fault
4. 3.5"driveblank(typical12slots)
2U24-Drive Chassis
Figure4:2U24 Drive Chassis (Bezel Installed)
Figure5:2U Drive Chassis (Bezel Installed)
5
6
7
8
12
3
4
5
1. ChassisIDLED
2. ChassisStatusLED:UnitLocator
3. ChassisStatusLED:Fault/ServiceRequired
4. ChassisStatusLED:FRUOK
5. ChassisStatusLED:TemperatureFault
Note:LEDs for drive chassis are described in LEDs for 56-Drive RAID Chassis (4U56) on page 175.

Chapter 1: Components
QXS-3 Series Storage
QX and QXS Setup Guide 4
Figure6:2U24 Drive Chassis (Bezel Removed)
Left Ear Right Ear
32
1
1. ChassisIDLED
2. DriveStatusLED:Power/Activity
3. DriveStatusLED:Fault
NotShown-2.5"DriveBlank
QXS-3 Series RAID Chassis : Rear Panel Layout
The diagram and table below display and identify important component items that comprise the rear panel
layout of the QXS-3 Series RAID Chassis.
Figure7:QXS-3 Series RAID Chassis: Rear Panel Layout
CACHE
LINK
ACT
6Gb/s
CACHE
LINK
ACT
6Gb/s
CLI
CLI
SERVICE 1SERVICE 2
CLI
CLI
SERVICE 1SERVICE 2
PORT 0 PORT 1
PORT 0 PORT 1
1 2
3
4
5
1
1. ACpowersupplies
2. ControllerI/OmoduleA
3. ControllerI/OmoduleB
4. DCpowersupply(2)-(DCmodelonly)
5. DCpowerswitch

Chapter 1: Components
QXS-3 Series Storage
QX and QXS Setup Guide 5
A RAID chassis accommodates two power supply FRUs of the same type — either both AC or both DC —
within the two power supply slots (see two instances of callout No.1 above). The RAID chassis
accommodates two controller I/O modules of the same type in the chassis (see callouts No.2 and No.3
above).
Caution:Dual controller configurations are supported. Single configurations are supported only when
a controller fails over to its partner . A controller must be installed in each IOM slot to ensure sufficient
airflow through the chassis during operation.
Note:The QXS-3 Series chassis support hot-plug replacement of redundant I/O controller modules,
fans, power supplies, and expansion I/O modules. Hot-add replacement of drive chassis is also
supported.
Controller I/O Module – Rear Panel Components
The I/O Controller Module has two model types, with converged network controller (CNC) ports or HD mini-
SAS. The models can be configured as follows:
lHost CNC ports configured with SFPs supporting the following:
o4/8/16 Gb FC
o10GbE iSCSI
o1 Gb RJ-45
lHost interface ports configured with 12 Gbit/s HD mini-SAS (SFF-8644) connectors.
Host CNC Ports Configured with SFPs (FC or iSCSI)
Figure 8 on the next page shows a Controller I/O Module with CNC ports configured with SFPs supporting
either 4/8/16 Gb FC or 10GbE iSCSI. The SFPs look identical. Refer to the CNC LEDs that apply to the
specific configuration of your CNC ports.