Quantum StorNext QD7000 User manual

Replacing a Fan in Expansion Unit
StorNext QD7000
Firmware 8.40.xx.xx
6-68687-01 Rev A

ii Replacing a Fan in Expansion Unit
Replacing a Fan in Expansion Unit, 6-68687-01 Rev A, March 2018 Product of USA.
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limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this
publication from time to time without notice.
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Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of
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Quantum specifications are subject to change.

Replacing a Fan in Expansion Unit iii
Preface
Note: The 8.40.xx.xx firmware (Madrid) is used in the QD7000
(E5600, Titan RAID controller, only). Refer to the NetApp to
Quantum Naming Decoder section for additional information.
This section provides the following information:
•Audience
•Prerequisites
•NetApp to Quantum Naming Decoder
•Product Safety Statements
•Contacts
•Comments
•Quantum Global Services
Audience This manual is intended for storage customers and technicians.

Preface
iv Replacing a Fan in Expansion Unit
Prerequisites Prerequisites for installing and using this product include knowledge of:
• Servers and computer networks
• Network administration
• Storage system installation and configuration
• Storage area network (SAN) management and direct attach storage
(DAS)
• Fibre Channel (FC) and Ethernet protocols
NetApp to Quantum
Naming Decoder
Use Table 1 to correlate the NetApp product nomenclature to the
equivalent Quantum-storage naming conventions.
Table 1 Product Nomenclature
E-Series NetApp
Product Quantum-Storage Description
Controller-Drive Tray Base System Quantum uses Base System when referring to a drive
tray with the RAID controllers.
Drive Tray Expansion Unit Quantum uses Expansion Unit when referring to a
drive tray with the environmental services modules
(ESMs).
E5600 (Code Name:
Titan)
RAID Controller Four 16Gb/s FC SFP+ host ports
E5500 (Code Name:
Soyuz)
RAID Controller Four 16Gb/s FC SFP+ host ports
E5400 (Code Name:
Pikes Peak)
RAID Controller Four 8Gb/s FC SFP+ host ports
DE6600 (Code Name:
Wembley)
4U 60-drive
enclosure
Sixty 3.5 inch disk drives

Preface
Replacing a Fan in Expansion Unit v
E5660
• DE6600 4U drive
enclosure
• With E5600 RAID
controllers
(Titan)
Quantum StorNext
QD7000
E5560
• DE6600 4U drive
enclosure
• With E5500 RAID
controllers
(Soyuz)
Quantum StorNext
QD7000
E5460
• DE6600 4U drive
enclosure
• With E5400 RAID
controllers (Pikes
Peak)
Quantum StorNext
QD6000
E-Series NetApp
Product Quantum-Storage Description

Preface
vi Replacing a Fan in Expansion Unit
Product Safety
Statements
Quantum will not be held liable for damage arising from unauthorized
use of the product. The user assumes all risk in this aspect.
This unit is engineered and manufactured to meet all safety and
regulatory requirements. Be aware that improper use may result in
bodily injury, damage to the equipment, or interference with other
equipment.
WARNING: Before operating this product, read all instructions and
warnings in this document and in the system, safety, and
regulatory guide.
E5424
• DE5600 24-drive
2U drive
enclosure
• Code Name:
Camden
• With E5400 RAID
controllers (Pikes
Peak)
Quantum StorNext
QS2400
E5412
• DE1600 12-drive
2U drive
enclosure
• Code Name:
Ebbets
• With E5400 RAID
controllers (Pikes
Peak)
Quantum StorNext
QS1200
E-Series NetApp
Product Quantum-Storage Description

Preface
Replacing a Fan in Expansion Unit vii

Preface
viii Replacing a Fan in Expansion Unit
Contacts For information about contacting Quantum, including Quantum office
locations, go to:
http://www.quantum.com/aboutus/contactus/index.aspx
Comments To provide comments or feedback about this document, or about other
Quantum technical publications, send e-mail to:
[email protected]
Quantum Global
Services
Accelerate service issue resolution with these exclusive Quantum
StorageCare services:
•Service and Support Website - Register products, license software,
browse Quantum Learning courses, check backup software and
operating system support, and locate manuals, FAQs, firmware
downloads, product updates and more in one convenient location.
Benefit today at:
http://www.quantum.com/serviceandsupport/get-help/
index.aspx#contact-support
•eSupport - Submit online service requests, update contact
information, add attachments, and receive status updates via email.
Online Service accounts are free from Quantum. That account can

Preface
Replacing a Fan in Expansion Unit ix
also be used to access Quantum’s Knowledge Base, a
comprehensive repository of product support information. Get
started at:
http://www.quantum.com/customercenter/
For further assistance, or if training is desired, contact the Quantum
Customer Support Center:
North America 1-800-284-5101 (toll free)
[phone]
EMEA [phone] (toll free)
[phone]
APAC [phone] (toll free)
[phone]
For worldwide support:
http://www.quantum.com/serviceandsupport/get-help/
index.aspx#contact-support

Copyright © 2012 NetApp, Inc. All rights reserved. 1
NetApp® E-Series Storage Systems: Replacing a Fan Canister in
the DE6600 Drive Tray
To download SANtricity ES Storage Manager and related product documentation, go to the NetApp
Support Site at support.netapp.com.
Before you replace the fan canister in the DE6600 drive tray, gather antistatic protection and a replacement fan canister.
ATTENTION Possible equipment damage – If you perform this procedure with the power turned on, you must complete
it within 15 minutes to prevent the possibility of overheating the equipment.
You can determine whether you have a failed fan canister in two ways:
The Recovery Guru directs you to replace a failed fan canister.
You locate the failed fan canister by checking the Fan Service Action Required LED.
ATTENTION Possible hardware damage – To prevent electrostatic discharge damage to the tray, use proper antistatic
protection when handling tray components.
1. Gather support data about your storage array by using one of these methods:
—Use the storage management software to collect and save a support bundle of your storage array. From the Array
Management Window, select Monitor >> Health >> Collect Support Data. Then name and specify a location on
your system where you want to store the support bundle.
—Use the command line interface (CLI) to run the save storageArray supportData command to gather
comprehensive support data about the storage array. For more information about this command, refer to the
Command Line Interface and Script Commands. Running this command can temporarily impact performance on
your storage array.
2. Did the Recovery Guru direct you to replace a failed fan canister?
—Yes – Go to step 3.
—No – Run the Recovery Guru to identify the failed component.
ATTENTION Possible equipment damage due to overheating – To avoid taking the wrong fan canister offline, contact
your Technical Support representative before performing step 3.
3. If the Recovery Guru has directed you to replace the fan canister and the blue Fan Service Action Allowed LED is not
on, type this command on the command line, and press Enter:
SMcli <ctrl_IP1> -c “Set tray [trayID] fanCanister [left|right] service Allowed
Indicator=on;”
In this command:
—<ctlr_IP1> is the identifier of the controller to which the drive tray is assigned.
—[trayID] is the identifier of the drive tray that contains the fan canister you want to replace. Drive tray ID values
are 0 to 99. Be sure to type the square brackets around the identifier.
This procedure is for systems running SANtricity®10.83 and later.

2 NetApp® E-Series Storage Systems: Replacing a Fan Canister in the DE6600 Drive Tray
—[left|right] is the identifier of the fan canister you want to replace. Valid values are left or right. Be sure
to type the square brackets around the value.
4. Put on antistatic protection.
5. Unpack the new fan canister.
a. Set the new fan canister on a flat, static-free surface near the drive tray.
b. Save all packing materials in case you need to return the fan canister.
6. Check the Fan Service Action Required LED to locate the failed fan canister (Figure 1).
Figure 1 LEDs on a Fan Canister
1. Fan Power LED (Green)
2. Fan Service Action Required LED (Amber)
3. Fan Service Action Allowed LED (Blue)
If a fault is detected, the amber Fan Service Action Required LED is on. If you can safely remove the fan canister, the
blue Fan Service Action Allowed LED is on.

3
7. Remove the fan canister from the drive tray (Figure 2 on page 3) by pressing on the tab holding the fan canister handle
in place, and then pulling the fan canister toward you.
Figure 2 Removing a Fan Canister
1. Fan Canister Handle
8. Use the fan canister handle to pull the fan canister out of the drive tray.
9. Slide the replacement fan canister all the way into the drive tray until the tab on the fan canister latches.
10. Check the Fan Power LED and Fan Service Action Required LED on the new fan canister (Figure 1 on page 2).
11. Based on the LED status, perform one of these actions:
—The Fan Power LED is on and the Fan Service Action Required LED is off – Go to step 13.
—The Fan Power LED is off or the Fan Service Action Required LED is on – Check that the fan canister is
installed correctly. Reinstall the fan canister. Go to step 12.
12. Did this action correct the problem?
—Yes – Go to step 13.
—No – If the problem has not been resolved, contact your Technical Support representative.
13. Check the status of all of the trays in the storage array.
14. Does any component have a Needs Attention status?
—Yes – Click the Recovery Guru toolbar button in the Array Management Window, and complete the recovery
procedure. If the problem has not been resolved, contact your Technical Support representative.
—No – Go to step 15.

4 NetApp® E-Series Storage Systems: Replacing a Fan Canister in the DE6600 Drive Tray
15. Remove the antistatic protection.
16. Gather support data about your updated storage array by using one of these methods:
—Use the storage management software to collect and save a support bundle of your storage array. From the Array
Management Window toolbar, select Monitor >> Health >> Collect Support Data. Then name and specify a
location on your system where you want to store the support bundle.
—Use the CLI to run the save storageArray supportData command to gather comprehensive support data
about the storage array. For more information about this command, refer to the Command Line Interface and Script
Commands. Running this command can temporarily impact performance on your storage array.