Quantum Superloader 3 User manual

SuperLoader 3
SuperLoader™ 3
Quick Start Guide
The Quantum®SuperLoader™ 3 is an automated storage and retrieval
device consisting of a tape drive and up to two tape magazines holding up
to eight cartridges each.
For more information, see the Quantum SuperLoader 3 User’s Guide
(PN 81-81317) on the documentation CD provided with your autoloader.
This quick start guide uses the following conventions:
This document explains how to unpack the SuperLoader 3 and install it in a
standard 19-inch rack.
Choosing a Location
The autoloader is designed to fit in a standard 19-inch rack using either the
long or short brackets (depending on the depth of the rack). The autoloader
uses standard rack mounting hardware.
Note: Notes emphasize important information related to the main
topic.
Caution: Cautions indicate potential hazards to equipment and are
included to prevent damage to equipment.
Warning: Warnings indicate potential hazards to personal safety and
are included to prevent injury.
Note: It is recommended that you review this entire document prior to
beginning the installation.
Contents 0
Choosing a Location.......................... 1
Preparing for the Installation........... 2
Providing Necessary Tools ............. 2
Taking ESD Precautions ................. 3
Preparing for Rack Mounting ........ 3
Unpacking the Autoloader................ 4
Checking Accessories ..................... 5
Rack Mounting the Autoloader ........ 6
Autoloader Panel Overviews........... 12
SCSI Bus Requirements ................... 13
General Information..................... 13
Connecting SCSI, SAS, or
Fibre Channel and Power Cables.... 13
Setting the SCSI ID .......................... 16
Preparing the Host and Verifying
the Connection ............................. 16
Operating System Support ............. 17
Autoloader Device Driver............. 17
Tape Drive Device Driver .............. 17
After the Installation....................... 18

2Preparing for the Installation
SuperLoader™ 3 Quick Start Guide
Choose a location that meets the following criteria:
Preparing for the Installation
Before you begin the installation procedure in this section, make the following
preparations as described in this section:
•Providing Necessary Tools
•Taking ESD Precautions
•Preparing for Rack Mounting
Providing Necessary Tools 0Provide the following tools for unpacking and installing the autoloader:
• #2 Phillips screwdriver
• Level
• Antistatic wrist strap
Criteria Description
Rack requirements Standard 19-inch rack
Room temperature 10–35° C (50–95° F)
Power source AC power voltage: 100–127 VAC; 200–240 VAC
Line frequency: 50–60 Hz
Note: Locate the AC outlet near the autoloader. The AC
power cable is the product’s main disconnect device and must
be easily accessible at all times.
Weight 14.1 kg (31 lb.) unloaded
17.2 kg (38 lb.) loaded with 2 magazines, 16 cartridges
Air Quality Minimize sources of particulate contamination. Avoid areas
near frequently used doors and walkways, cooling or exhaust
vents, stacks of supplies that collect dust, printers, and
smoke-filled rooms.
Caution: Excessive dust and debris can damage tapes and
tape drives.
Humidity 20–80% RH (non-condensing)
Clearance Back: Minimum of 43.2 cm (17 in.)
Front: Minimum of 68.6 cm (27 in.)
Sides: Minimum of 5.08 cm (2 in.)

Preparing for the Installation 3
SuperLoader 3
Taking ESD Precautions 0Some components within the autoloader contain static-sensitive parts. To avoid damaging
these parts while performing installation procedures, always observe the following
precautions:
• Ensure that the work area is free from conditions that could cause electrostatic
discharge (ESD).
• Discharge static electricity from your body by touching a known grounded surface,
such as your computer's metal chassis.
• Keep the autoloader turned off during all installation procedures.
• Use an antistatic wrist strap.
• Keep static-sensitive parts in their original shipping containers until ready for
installation. Look for the ESD sticker to identify static sensitive parts.
• Avoid touching connectors and other components.
Preparing for Rack
Mounting 0The autoloader can be rack mounted by attaching it directly to stationary cabinet rails.
Take the following general safety steps before beginning the rack-mount installation.
1Lower the cabinet feet.
2Extend the cabinet anti-tip device, if available.
3Ensure that the cabinet and all rack mounted equipment have a reliable ground
connection.
4Verify that the total current of all rack mounted components (including the
autoloader) will not exceed the current rating of the power distribution unit or outlet
receptacles.
5Secure the help of at least one other person. At least two people are required to safely
install the autoloader into a rack cabinet.
Note: Dry climates and cold-weather heating environments have lower relative
humidity and are more likely to produce static electricity.
Note: An anti-tip device may be extendable legs or similar equipment used to
stabilize the cabinet. This anti-tip equipment is to help avoid over-
balancing the cabinet when installing or removing equipment.
Warning: Failure to take these safety steps may result in personal injury or
equipment damage.

4Unpacking the Autoloader
SuperLoader™ 3 Quick Start Guide
Unpacking the Autoloader
Before you begin, clear a desk or table so that you can unpack the autoloader.
The Quantum SuperLoader 3 Quick Start Guide
has all the necessary information to unpack
and inspect your autoloader correctly.
You also need to select an open 2U computer rack location near the server that will host
the autoloader.
Carefully unpack and inspect your new Quantum SuperLoader 3 by doing the following:
1Inspect the shipping box for damage. If you notice any damage, report it to the
shipping company immediately.
2Open the shipping box and remove the accessories package. Set the accessories
package aside for now.
3Lift the autoloader and padding out of the box and place it on the work surface, top
facing up. Do not set the autoloader on either end or sides.
4Carefully remove the shipping padding from the left and right sides of the
autoloader. Then remove the bag from the autoloader.
5Remove the foam insert from the magazine bay of the autoloader. Save the packing
materials in case you need to move or ship the autoloader in the future.
Caution: Do not remove the top cover of the autoloader during the installation
process. Removing the top cover could result in damage to the
autoloader.
Caution: If the room in which you are working differs from the temperature in
which the autoloader was shipped or stored by 15° C (30° F) or more, let
the autoloader acclimate to the surrounding environment for at least 12
hours before removing it from the shipping carton.
Caution: If your unit was ordered as a one-magazine autoloader, be sure to remove
the plastic shipping insert from the magazine bay before connecting or
operating your autoloader. Insert either a magazine or a magazine blank
into the bay. The autoloader will not function without both magazine bays
equipped with either a magazine or a magazine blank.
Note: If the cover must be taken off, there are 26 screws that need to be removed.

Unpacking the Autoloader 5
SuperLoader 3
Checking Accessories 0The following accessories are shipped with the Quantum SuperLoader 3:
• Quantum SuperLoader 3 Quick Start Guide
• SCSI tape drive kits
• SCSI host or server cable
• SCSI terminator (not included with Serial Attached SCSI)
• Fibre Channel tape drive kits
• Fibre Channel cable
•Ethernetcable
• Hardware to rack mount the autoloader (see figure 1)
• Four autoloader brackets (two long and two short to accommodate different rack
depths)
• Two support brackets
• Two sets (decimal and metric) of four support bracket 10-32 x 1/4 inch button
head screws (two per support bracket)
•TORX
®L-Key drivers (T8 and T10)
• One magazine blank
•Powercable
• Documentation CD containing all of the documentation in Adobe®Portable
Document Format (PDF)
•Barcodelabels
You will also need the following parts that were shipped with your rack:
• Eight clip nuts
• Eight rack screws
Figure 1 Rack Mount
Hardware
Short autoloader
brackets (72-A225-A)
Support brackets
(74-60605-01)
Long autoloader
brackets (72-A226-A)
Support bracket screws
72-A348-A (4) or 90-60227-50 (4)

6Rack Mounting the Autoloader
SuperLoader™ 3 Quick Start Guide
Rack Mounting the Autoloader
This section provides the steps for attaching the autoloader directly to the stationary rails
of a rack. Refer to table 1 for information on common rack hole types.
Table 1 Rack Hole Types
1Install two clip nuts, 1.75 in. (44.45 mm) apart, onto each of the four rails of the rack,
making sure that you install each pair of clip nuts at exactly the same level (see
figure 2).
Figure Description
Square rack holes are the most
common type of rack holes.
They can accept either cage
nuts which mount from the back
of the rail or clip nuts which clip
on from the side of the rack rail.
Through holes require clip nuts
to accept mounting hardware.
Threaded holes require neither
cage or clip nuts to accept
mounting hardware.
Note: The rails within the rack have a hole pattern that repeats throughout the rail.
Cage nut
Clip nut
Clip nut

Rack Mounting the Autoloader 7
SuperLoader 3
Figure 2 Installing Two Clip
Nuts
2Select the long or short autoloader brackets (depending on the depth of the rack), and
then attach them to the rear of the autoloader (see figure 3). Use the long autoloader
brackets (72-A226-A) when the distance from the front mounting rail to the rear
mounting rail is less than 30.25 in. (76.84 cm). Otherwise, use the short autoloader
brackets (72-A225-A).
Outer covers
of the rack
Rail
Rail
Rail
Clip nut
1.75 in
(44.45 mm)
Clip nut

8Rack Mounting the Autoloader
SuperLoader™ 3 Quick Start Guide
Figure 3 Attaching Autoloader
Brackets
3Using rack screws, attach a support bracket to the clip nuts on each rear rail (see
figure 4).
Tighten the screws just enough to hold the support brackets firmly against the rail
while still allowing the support bracket to be slightly shifted by hand. This shifting
will help facilitate the engagement of autoloader brackets as the autoloader is
installed in the rack. You will fully tighten the screws in step 8.
Note: Be sure to attach the support brackets correctly; the side of the bracket with
only two holes should be secured to the rail.
Autoloader
Autoloader bracket
Screws (10-32 x 1/4 only)

Rack Mounting the Autoloader 9
SuperLoader 3
Figure 4 Attaching Support
Brackets
4With the help of a second installer, insert the autoloader into the rack so that the
autoloader brackets slide into corresponding support brackets on the rear rails and
the tabs at the front of the autoloader align flush with the clip nuts on the front rails
(see figure 5).
Caution: Do not release the front end of the autoloader until it can be secured to
the rack.
Support bracket
Rack screws
Clip nuts
Rear rail in rack
Outer cover of rack

10 Rack Mounting the Autoloader
SuperLoader™ 3 Quick Start Guide
Figure 5 Sliding Autoloader
into Rack
5While the other installer holds the front end of the autoloader, secure the front end of
the autoloader to the rack using four rack screws (two per tab) as shown in figure 6.
Tighten the screws just enough to secure the autoloader to the front rails.
Figure 6 Front Alignment
6Install four screws (two per side) to secure the support brackets to the autoloader
brackets (see figure 7).
Support bracket
Autoloader bracket
Front rail
Rack screws
Tab (one per side)
Autoloader
(front)

Rack Mounting the Autoloader 11
SuperLoader 3
Figure 7 Connecting Support
Brackets
7Verify that the autoloader is level. Adjust as needed.
8When the autoloader is level, tighten all screws securing the autoloader to the rack.
This includes the following:
• Four screws securing the autoloader tabs to the front rails.
• Four screws securing the support brackets to the rear rails.
• Four screws securing the autoloader brackets to the support brackets.
Screws
Support bracket
Autoloader bracket

12 Autoloader Panel Overviews
SuperLoader™ 3 Quick Start Guide
Autoloader Panel Overviews
The front panel allows you to configure the autoloader, enter commands, and obtain
status information.
Figure 8 Front Panel Overview
The Ethernet connector on the back panel allows you to connect to the autoloader remote
management interface.
Figure 9 Back Panel Overview
1 Power switch
2Mailslot
3 Front panel LEDs
4 Front panel LCD screen
5 Function keys
6 Left magazine (or blank)
7 Right magazine (or blank)
1 68-pin HD SCSI connectors (or a Fibre Channel or
SAS connector)
2Fanvent
3 Power connector
4 Autoloader remote management Ethernet port
5 Power switch

SCSI Bus Requirements 13
SuperLoader 3
SCSI Bus Requirements
You must connect the SCSI autoloader to one of the following SCSI bus types (drive type
dependent):
• Ultra 320 SCSI-3, LVD/SE SCSI bus
• Ultra 160 SCSI-3, LVD/SE SCSI bus
General Information 0Your SCSI host adapter card must also support the SCSI bus type used to connect the
autoloader. If you use a LVD SCSI bus, use a host adapter card with a connection for a
high-density (HD) 68-pin cable.
Connecting SCSI, SAS, or Fibre Channel and Power Cables
To connect the SCSI, SAS (Serial Attached SCSI) or Fibre Channel and power cables to the
autoloader, follow these steps:
1Shut down and turn off the selected server. Turn off all attached accessory devices,
such as printers and other SCSI devices.
2Attach one end of the SCSI cable (included in the accessory kit) to one of the
connectors on the back panel of the autoloader (see figure 12).
3Attach the other end of the SCSI cable to the connector on the SCSI host adapter or to
the connector on the previous device on the SCSI bus.
Caution: The autoloader is not compatible with a High-voltage Differential
(HVD) SCSI bus. (Irreparable damage may occur by attaching an HVD
device or controller to a LVD/SE device or controller.)
Note: The maximum number of autoloaders supported per SCSI bus is two.
The autoloader may not work with multiple SCSI LUNs when attached to a
RAID controller. The autoloader is not recommended for use with a RAID
controller. If this situation occurs, it is recommended that the autoloader be
attached to a separate SCSI bus controller on the host or server.
Note: If your autoloader is equipped with a Fibre Channel or SAS tape drive, a Fibre
Channel (see figure 10) or SAS (see figure 11) cable replaces the SCSI cable and
terminator.

14 Connecting SCSI, SAS, or Fibre Channel and Power Cables
SuperLoader™ 3 Quick Start Guide
Figure 10 Cable Connectors
(Fibre Channel Tape Drive)
Figure 11 Cable Connectors
(SAS Tape Drive)
Figure 12 Cable Connectors
(SCSI Tape Drive)
Ethernet cable
Fibre Channel cable
Ethernet cable
SAS cable
SCSI terminator
SCSI cable
Ethernet cable

Connecting SCSI, SAS, or Fibre Channel and Power Cables 15
SuperLoader 3
If the supplied SCSI cable does not fit the connector on your SCSI host adapter, you either
have an incompatible SCSI host adapter or you need to purchase a cable adapter. Contact
your service representative or your SCSI host adapter manufacturer for information.
4Attach the terminator to the remaining SCSI connector on the back panel (see
figure 12) of the autoloader (if the autoloader is the last or only device on the SCSI
bus). Otherwise, attach the cable to the next device on the SCSI bus. Make sure that
the last device on the SCSI bus is properly terminated.
5Attach one end of your Ethernet cable to the Ethernet port on the back panel of the
autoloader for remote management.
6Attach the other end of the Ethernet cable to your host network port or router.
7Attach the female connector of the power cable to the power connector on the back
panel of the autoloader.
8Plug in the power cable to the nearest properly grounded power outlet.
9Turn on the autoloader by setting the power switch on the back panel to the ON
position and pressing the power switch on the front panel.Turn on any other devices
you turned off earlier. Check the LCD screen to make sure the autoloader is receiving
power. If it is not, check the power connections and your power source.
During the Power-on Self Test (POST), both LEDs are illuminated briefly, followed by
only the Ready/Activity LED flashing. When the initialization sequence is complete,
the LCD screen displays the Home screen.
10 Turn on the server.
Caution: Whenever you power cycle the autoloader, allow 10 seconds before
turning the power back on. The power supply requires at least two to
three seconds for the capacitors to discharge. This ensures a complete
system reset on power down and may avoid system errors.
Note: The autoloader will not complete the initialization sequence unless both
tape magazine openings are properly closed. You can use two magazines
or one magazine and one magazine blank.

16 Setting the SCSI ID
SuperLoader™ 3 Quick Start Guide
Setting the SCSI ID
Each SCSI device attached to a server or workstation must have a unique SCSI ID from 0
through 7. The default SCSI ID is 5 for the SuperLoader 3.
To change the SCSI ID for the SuperLoader 3:
1If the main menu is not already visible, press Enter.
2On the main menu, scroll to Configuration and press Enter.
3On the Configuration submenu, scroll to SCSI ID and press Enter.
4Scroll to the number you want to set as the autoloader's SCSI ID, then press Enter.
Cycle Power new SCSI ID appears on the LCD.
5Press and hold the power button on the front panel until System Shutdown wait 60 sec
appears on the LCD.
Power Off appears on the LCD, then the autoloader shuts off.
6Press the power button again to power on the autoloader.
The new SCSI ID is now in effect.
Preparing the Host and Verifying the Connection
If necessary, install a SCSI, Fibre Channel, or SAS host adapter, software, and compatible
drivers. Refer to the manuals for the host computer and SCSI, Fibre Channel, or SAS host
adapter for detailed instructions. In addition, follow these general guidelines:
• When the host server is powered on, install software, and/or drivers that are
compatible with the autoloader (see Windows Operating System Support). Software
compatibility information is available at www.quantum.com. Most backup software
packages require an additional module to communicate with the autoloader robotics.
• If the host server is connected to a network, check with the system administrator
before turning off power.
• Use proper procedures to prevent electrostatic discharge (ESD). Use wrist-grounding
straps and anti-static mats when handling internal components.
• Make sure that the host server has an open expansion slot.
• Make sure that your backup application supports the SCSI, Fibre Channel, or SAS
host adapter.
• For the SCSI autoloader interface:
• Depending on the server configuration, you may need to change the SCSI ID of
the autoloader (see Setting the SCSI ID).

Windows Operating System Support 17
SuperLoader 3
• Ensure the autoloader is properly terminated. If the autoloader is the only SCSI
device other than the SCSI host adapter on the selected SCSI bus, it must be
terminated. Likewise, if the autoloader is physically the last SCSI device on the
SCSI bus, it must be terminated. Only the devices physically at the beginning and
end of the SCSI bus should be terminated. If the host is located at the beginning of
the SCSI bus, the host should already have a terminator installed.
• Verify the connection between the autoloader and host by going to
Settings>Control Panel>System>Hardware>Device Manager>Tape Drive and/or Media
Changer in Microsoft®Windows®2000, Microsoft Windows XP and Windows
Server®2003. For more information on verifying the connection of SCSI devices,
consult the operating system documentation.
Windows Operating System Support
There are two device drivers associated with the SuperLoader 3 autoloader. One for the
autoloader itself, and a second for the tape drive within the autoloader.
Autoloader Device Driver 0For the SuperLoader 3 device driver, go to:
• http://www.quantum.com/ServiceandSupport/
SoftwareandDocumentationDownloads/SuperLoader3/Index.aspx#Drivers.
Tape Drive Device Driver 0For the tape drive (within the autoloader) device driver, go to one of the following:
• For the LTO-2 drive, go to:
http://www.quantum.com/ServiceandSupport/
SoftwareandDocumentationDownloads/LTO-2Drives/Index.aspx#Drivers.
• For the LTO-3 drive, go to:
http://www.quantum.com/ServiceandSupport/
SoftwareandDocumentationDownloads/LTO-3Drives/Index.aspx#Drivers.
• For the HP LTO-4 SCSI drive, go to:
Software and Driver Downloads at the HP Web site.
Note: Device drivers are required if you intend to use the Microsoft Windows native
backup application. Commercial backup applications provide all necessary
device driver support.
Refer to www.quantum.com for a list of compatible backup applications.
Please note that Microsoft Windows NT®does not include native support for
autoloaders. A backup application must be used if using the SuperLoader 3
under Microsoft Windows NT.

Quantum Corp. (NYSE: QTM) is the leading global storage company
specializing in backup, recovery and archive. Combining focused
expertise, customer-driven innovation, and platform independence,
Quantum provides a comprehensive range of disk, tape, media, and
software solutions supported by a world-class sales and service
organization. As a long-standing and trusted partner, the company works
closely with a broad network of resellers, OEMs, and other suppliers to
meet customer’s evolving data protection needs.
For assistance contact Quantum Technical Assistance center:
North America [phone]
UK, France, and Germany 00800 4 QUANTUM
EMEA [phone]
For worldwide support: www.quantum.com/contactsupport
Backup. Recovery. Archive. It’s What We Do.
©2008 Quantum Corporation. All rights reserved. Quantum, the Quantum logo, and all other
logos are registered trademarks of Quantum Corporation or their respective owners. 81-81313-04 A01 May 2008
SuperLoader™ 3 Quick Start Guide
*81-81313-04 A01*
81-81313-04 A01
• For the LTO-4 drive, go to:
http://www.quantum.com/ServiceandSupport/
SoftwareandDocumentationDownloads/LTO-4Drives/Index.aspx#Drivers.
• For the VS160 drive, go to:
http://www.quantum.com/ServiceandSupport/
SoftwareandDocumentationDownloads/DLTVS160/Index.aspx#Drivers.
• For the DLT-V4 drive, go to:
http://www.quantum.com/ServiceandSupport/
SoftwareandDocumentationDownloads/DLTV4/Index.aspx#Drivers.
• For the SDLT 600 drive, go to:
http://www.quantum.com/ServiceandSupport/
SoftwareandDocumentationDownloads/SDLT600/Index.aspx#Drivers.
• For the DLT-S4 drive, go to:
http://www.quantum.com/ServiceandSupport/
SoftwareandDocumentationDownloads/DLTS4/Index.aspx#Drivers.
After the Installation
From the front panel of the autoloader, use the menus to set the IP address (DHCP or
Static), Subnet Mask (if required), Gateway (if required), SNMP Server (optional), and
Time Server (optional).
The default IP address is 192.168.20.128.
The default login and password for the On-board Remote Manager is guest and guest.
For detailed information on the setup, operation, and administration of your system, see
the Quantum SuperLoader 3 User’s Guide (PN 81-81317).