Quell QM10 User manual

Smoke Alarm
Manual
Model QM10
Product code 138625
Photoelectric smoke alarms are designed to detect visible particles
(associated with slow smouldering fires). Home fires develop in
different ways and are often unpredictable. For maximum protection
against fast flaming fires and slow smouldering fires, both ionisation
and photoelectric alarms should be installed.
Copyright © 2020 carrier. All rights reserved.
2
Multi Purpose Photoelectric
Chubb Fire and Security Pty Ltd is part of the Carrier Global Corporation
(NYSE: CARR) group of companies.
Quell® is a registered trademark of Chubb Fire & Security Pty Ltd

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–10
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 12
Fire Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 13-14
Good Safety Habits . . . . . . . . . . . . . . . . . . . 15
Warranty & Contact Details . . . . . . . . . . . . 16-17
Contents
Introduction
Model QM10
If you have any questions about the operation or installation of
your alarm, please call 1800 654435.
Figures 1A to 2B will help you determine the correct location
of safety products.
WARNING! Smoke alarm must be attached to mounting plate
to operate.
IMPORTANT! Read all instructions before installation and
keep this manual near the alarm for future reference.
1
Manufactured in China for:
Chubb Fire & Security Pty Ltd
Telephone : [phone]
Website: www.quell.com.au
2
Troubleshooting . . . . . . . . . . . . . . . . . . . . 11-12
Product Specifications:
POWER:built-in DC3V(CR123A) Lithium battery(battery not
replaceable)
OPERATING CURRENT:<8uA(standby),<70mA(alarm)
ALARM VOLUME: >85dB(A)at 3 meters.
ALARM SENSITIVITY:0.115-0.181dB/m
SILENCE TIME: approx. 10 minutes
SMOKE ALARM DEVICE SOUND PATTERN:
ISO8201(BI 0.5s-pause 0.5s–BI 0.5s–pause 0.5s–BI 0.5s–
pause 1.5s, with the red LED flash, repeats pattern).
COMPLY WITH STANDARD:AS3786:2014
Building F Unit 1B
3-29 Birnie Ave
Lidcombe NSW, 2141 Australia

Installation Instructions
2
By law at least one smoke alarm must be installed on
each level of your home ( Figure 1B).
Recommended Locations
•In every room where someone sleeps with the door
closed. The closed door may prevent an alarm located
outside from waking the sleeper.
•In the immediate area of bedrooms and the exit path
from all sleeping areas (Figure 1A).
•In stairways, as stairways act like chimneys for smoke
and heat.
•In any room where large electrical appliances are
operated (e.g., portable heaters or humidifiers).
•If a hallway or room is more than 9.1m
long, place
at both ends.
•For maximum household protection see Figure 1C.
Things to Consider:
For Ceiling Mounting:
Smoke from a fire will rise to the ceiling and spread
horizontally. Mounting the smoke alarm in the centre of
the ceiling places it closest to all points in the room.
•When mounting an alarm on the ceiling, locate it at a
minimum of 50cm from the side wall (Figure 2A).
•For sloped, peaked or cathedral ceilings the alarm
should be placed between 500mm and 1000mm from
the highest point of the ceiling (Figure 2B).
•Smoke alarms in rooms with ceiling slopes greater than
1m in 8m horizontally, should be located on the high
side of the room (Figure 2B).
2
alarms
For Wall Mounting:
When mounting the alarm on the wall, use an interior
10cm and a maximum of 30.5cm below the ceiling
wall with the top edge of the alarm at a minimum of
(Figure 2A)
Refer to your local state and federal laws or contact your local
fire brigade to determine the minimum installation requirments.

3
Installation
DINING
ROOM
LIVING
ROOM
Smoke Alarms for Minimum Protection
Ionisation Type Smoke Alarm with Alarm
Silencer (Hush®) or Photoelectric Type
Smoke Alarms for Additional Protection
KITCHEN BEDROOM
BEDROOM
BEDROOM
LIVING
ROOM KITCHEN
BEDROOMBEDROOM HALL
BASEMENT
FIGURE 1A
FIGURE 1C
FIGURE 1B
SINGLE FLOOR PLAN MULTIPLE FLOOR PLAN
BEDROOM
FAMILY ROOM
WORKSHOPBASEMENT
KITCHEN
HALL
GARAGE
MASTER
BEDROOM
FIRE
EXTINGUISHERS
SMOKE
ALARMS
FIRE BLANKET
TOTAL HOME PROTECTION
2

4
Installation
Figure 2A
2
Figure 2B
NOT IN
THIS AREA
ANYWHERE IN THIS
AREA
NOT IN
THIS AREA
ANYWHERE IN THIS
AREA
PEAK CEILING
SLOPED CEILING
500mm
1000mm
1000mm
500mm
DEAD AIR
DEAD AIR
DO NOT INSTALL
DO NOT INSTALL

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Installation
Do Not Install Smoke Alarm Devices In The Following Places:
1:Near appliances or areas where normal combustion
regularly occurs (kitchens, near furnaces, hot water
heaters).
2:In areas with high humidity, like bathrooms or areas
near dishwashers or washing machines. Install al least
3 meters away from these areas.
3:Near air returns or heating and cooling supply vents.
Install at least 0.9 meter away from these areas. The air
could blow smoke away from the detector.
4:In rooms where temperatures may fall below 5℃ or rise
above 40℃, or in humidity higher than 85%. These
conditions will reduce battery life or cause an alarm fault.
5:In extremely dusty, dirty, or insect–infested areas.
These areas may affect smoke alarms device operation.
N.B. - Smoke alarms are not to be used with detector
guards unless the combination (alarm and guard) has
been evaluated and found suitable for that purpose.
2
Suitable for installation in leisure
accommodation vehicles
This smoke alarm is suitable for use in mobile homes and
caravans. This smoke alarm is not intended for any
non-residential, commercial or industrial application, nor
for any other purpose than described.
6:Do not place in garage.

6
·Take off the bracket from the alarm body.
·Put the bracket on the installation position, mark
installation hole of the bracket with pencil.
·Drill a 5mm hole through the pencil marks and insert
the two plastic plug supplied.
·Attach the bracket to the plastic plugs and fix tightly
the screws into the plastic plugs.(Refer to Figure 3).
·Fit the alarm on the bracket and turn the alarm body
clockwise, until matching well on the bracket.
·Press the test button on the unit. The alarm sounds 3
beeps–1.5 seconds pause, repeats until button is
released, if no sound, it indicates a defective alarm, you
can refer to”Trouble shooting”for solution or return
to your retailer during warranty.
·If you have any questions on installation, contact
customer service on 1800654435.
WARNING:
To prevent injury, this unit must be securely attached to
the ceiling in accordance with the installation instructions.
Installation
2

7
Installation
Figure 3E
2

8
Operation
Testing
The alarm must be fully mounted on bracket. Test the unit
to ensure proper operation by pressing the test button,
this will sound the alarm if the electronic circuitry, bracket
is mounted, horn, and battery are working. If no alarm
sounds, there is a defective battery or other failure, you
can refer to“Trouble shooting”section for solution.
DO NOT use an open flame to test your alarm, you could
damage the alarm or ignite combustible materials and
start a fire.
CAUTION: Due to the loudness(85 decibels) of the alarm,
Always stand an arms-length away from the unit when
testing.
Test the alarm weekly to ensure proper operation. Erratic
or low sound coming from your alarm may indicate a
defective alarm, you can refer to “Trouble shooting”
section for solution.
NOTE: WEEKLY TESTING IS REQUIRED.
LED indicators
Red LED-Flashing once every 40 seconds: indicates that
the smoke alarm device is operating properly.
Red LED-Flashing: when the test button is pressed, or
when the smoke alarm device sense particles of
combustion and goes into alarm (constant pulsating
sound), the red LED will flash once per second. The flashing
LED and pulsating alarm will continue until the air is
cleared or release test button. Red LED-Alarm silencer
(Hush mode) indication: The redLED will flash once every
8 seconds, indicating the smoke alarm device is in the
alarm silence (Hush) mode.
Low battery indication-An intermittent “chirp” with
red LED flashes once every 40 seconds: indicates that the
smoke alarm device is low battery, you may press the test
button for pause alarm for 10 hours, but it will reset
automatically after10 hours.
Fault indication-The alarm chirp occurs every 40 seconds.
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9
NOTE: When the units chirp once every 40 seconds, you can
press the test button temporarily for pausing this warning
tone for 10 hours，it can still normally detect smoke during
this period, it only removes nuisance warning tone. You can
refer to “Trouble shooting” for solution, if there are still
failures, you MUST replace it with a new alarm at once or contact
your retailer during warranty.
Alarm silence(silence mode)
The silent feature has the capability of temporarily
desensitising the alarm circuit for approximately 10 minutes.
The red LED will flash once every 8 seconds, it indicates the
smoke alarm device is running into the silence mode. Smoke
alarm devices are designed to minimize nuisance alarms.
Combustion particles from cooking may set off the alarm if
the alarm is located close to the cooking area. Large
quantities of combustible particles are generated from spills
or when grilling/ frying. Using the fan on a range hood that
vents to outside(non-recirculating type) will also help remove
these combustible particles from the kitchen.
The alarm silence (test button) is extremely useful in a
kitchen area or other areas prone to nuisance alarms.The
silence feature is to be used only when a known alarm
condition, such as smoke from cooking activates the alarm.
The smoke alarm device is desensitised by pushing the alarm
silence(silence mode) on the smoke alarm device cover, the
alarm will silence to indicate that the alarm is in a temporarily
desensitised condition.
The smoke alarm device will automatically reset after
approximately10 minutes, if after this period, particles of
combustion are still present, the alarm will sound again.
The alarm silencer (silence mode) can be used repeatedly.
CAUTION: Before using the alarm silence, identify
the source of the smoke and be certain a safe condition exists.
DANGER: If the alarm sounds, and it is not being tested,it
means the unit is sensing smoke,THE SOUND OF THE ALARM
REQUIRES YOUR IMMEDIATE ATTENTION AND ACTION.
Operation
2

Troubleshooting:
Problem
10
2
Action
Smoke alarm device
does not sound when
tested.
1.Fit the alarm on the bracket and
turn the alarm body clockwise,
until locking in place on the
bracket.
2.Clean smoke alarm device.
Please refer to the
“maintenance and cleaning”
section.
3.If there are still failures during
warranty, you can return to
your retailer.
4.If the unit is out of warranty,
please replace with
another new alarm.
The alarm“chirp”with
red LED flashes on
ceevery 40 seconds.
The battery is under low battery
status, please replace the smoke
alarm device.
Smoke alarm device chirp
occurs every 40 seconds
（alarm goes into fault
mode）.
Clean smoke alarm device.Please
refer to the“maintenance and
cleaning” section. Purchase and
install another smoke alarm
device if the problem still exist.
Smoke alarm device
sounds unwanted
alarms intermittently
or when residents are
cooking, taking showers,
etc.
1. Press test button to pause alarm.
2. Clean smoke alarm device.
Please refer to the
“maintenance and cleaning”
section.
3. Move smoke alarm device to
new location and press test
button.

11
In addition to weekly testing, the alarm requires periodic
cleaning to remove dust, dirt, and debris.
Clean the alarm at least once a month to remove dust, dirt, or
debris.
Use a vacuum cleaner with the soft brush, vacuum all sides
and covers of smoke alarm device.
This alarm has a low battery monitor which will cause the alarm
to “chirp” approx every 40 seconds and the red LED flash once
at the same time for a minimum of thirty days when the battery
gets low.
If there is a defective battery or other failures, you can refer to
“Trouble shooting” for solution, if there are still failures during
warranty, you can return to your retailer.
WARNING:The battery is sealed in cover and not replaceable.
Please replace another new alarm if the low battery chirp occurs.
IMPORTANT:Do not attempt to remove the cover to clean inside.
This will affect warranty.
Maintenance
2
The alarm sounds
different from it is used to.
It starts and stops.
1. Clean smoke alarm device. Please
refer to the “maintenance and
cleaning” section.
2. If there are still failures during
warranty, you can return to
your retailer.
3. If the unit is out of warranty，
replace with another new alarm.

12
WARNING: Please read carefully and thoroughly.
•Australian Standard AS 1670.6 states the purpose of
installing smoke alarms is to provide early warning of a
potentially life threatening condition and provide the
maximum possible exit time.
•Smoke alarms have sensing limitations. Ionisation
sensing alarms may detect invisible fire particles
(associated with fast flaming fires) sooner than
photoelectric alarms. Photoelectric sensing alarms may
detect visible fire particles (associated with slow
smoldering fires) sooner than ionisation alarms. Home
fires develop in different ways and are often
unpredictable. For maximum protection, both
ionisation and photoelectric alarms should be
installed.
•A battery powered alarm must have a battery of the
specified type, in good condition and installed properly.
•AC powered alarms (without battery backup) will not
operate if the AC power has been cut off, such as by
an electrical fire or an open fuse.
•Smoke alarms must be tested regularly to make sure
the batteries and the alarm circuits are in good
operating condition.
•Smoke alarms cannot provide an alarm if smoke does
not reach the alarm. Therefore, smoke alarms may not
sense fires starting in chimneys, walls, on roofs, on the
other side of a closed door or on a different floor.
•If the alarm is located outside the bedroom or on a
different floor, it may not wake up a sound sleeper.
•The use of alcohol or drugs may also impair one’s
ability to hear the smoke alarm. For maximum
protection, a smoke alarm should be installed in each
sleeping area on every level of a home.
•Although smoke alarms can help save lives by
providing an early warning of a fire, they are not a
substitute for an insurance policy. Home owners,
landlords and tenants should have adequate insurance
to protect their lives and property.
IMPORTANT: This alarm is not intended to alert hearing
impaired individuals.
Fire Safety
2

13
Additional Information
Smoke Detection - Where required by applicable laws, codes, or
standards for the specified occupancy, approved single and
multiple-station smoke alarms shall be installed as follows:
•In all sleeping rooms with the exception: Smoke alarms shall
not be required in sleeping rooms in existing one and
two-family dwelling units.
•Outside of each separate sleeping area, in immediate vicinity
of the sleeping rooms.
•On each level of the dwelling unit, including basements
exception: In existing one and two-family dwelling units,
approved smoke alarms powered by batteries are permitted.
Smoke Detection
Are more smoke alarms desirable? The required number of
smoke alarms might not provide reliable early warning
protection for those areas separated by a door from the areas
protected by the required smoke alarms. For this reason, it is
recommended that the householder consider the use of
additional smoke alarms for those areas for increased
protection.
The additional areas include the basement, bedrooms, dining
room, furnace room, utility room, and hallways not protected by
the required smoke alarms.
Fire Safety
2

14
Good Safety Habits
Develop and practice a plan of escape:
•Install and maintain Fire extinguishers on every level of the home and in the kitchen,
basement and garage. Know how to use a fire extinguisher prior to an emergency.
•Current studies have shown smoke alarms may not awaken all sleeping individuals, and that
it is the responsibility of individuals in the household that are capable of assisting others to
provide assistance to those who may not be awakened by the alarm sound, or to those who
may be incapable of safely evacuating the area unassisted.
•Make a floor plan indicating all doors and windows and at least two escape routes from each
room. Second storey windows may need a rope or chain ladder.
•Have a family meeting and discuss your escape plan, showing everyone what to do in case of a fire.
•Determine a place outside your home where you can meet if a fire occurs.
•Familiarise everyone with the sound of the alarm and train them to leave your home when they
hear it.
•Practice a fire drill at least every six months, including fire drills at night. Ensure that small
children hear the alarm and wake when it sounds. They must wake up in order to execute the
escape plan. Practice allows all occupants to test your plan before an emergency. You may not
be able to reach your children. It is important they know what to do.
What to do when the Alarm Sounds
•Alert small children in the home.
•Leave immediately by your escape plan. Every second counts, so don’t waste time getting
dressed or picking up valuables.
•In leaving, don’t open any inside door without first feeling its surface. If hot, or you see
smoke seeping through cracks, don’t open that door! Instead use your alternative exit.
•If the inside of the door is cool, place your shoulder against it, open it slightly and be ready to
slam it shut if heat and smoke rush in.
•Stay close to the floor if the air is smoky.Breathe shallowly through a cloth, wet if possible.
•Once outside, go to your selected meeting place and make sure everyone is there.
•Call the fire brigade on 000 (AUS) or 111 (NZ) from your neighbour's home or a phone box -
not from yours!
•Don’t return to your home until the fire officials say that it is all right to do so.
•There are situations where a smoke alarm may not be effective to protect against fire.
For instance:
a) smoking in bed
b) leaving children unsupervised.
c) cleaning with flammable liquids, such as gasoline
d) fires where the victim is intimate with a flaming initiated fire; for example, when a person's
clothes catch fire while cooking.
e) incendiary fires where the fire grows so rapidly that an occupant's egress is blocked even
with properly located detectors.
Detach and display next to your Consumer Unit/Fuse Box.
Chubb Fire & Security Pty Limited
ABN 47 000 067 541
Building F Unit 1B
3 -29 Birnie Ave
Lidcombe NSW, 2141 Australia
www.quell.com.au
Installation Date:
Alarm Model(s):
Installer/Landlord:
Tel:
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WARRANTY & CONTACT DETAILS
15
FIVE YEAR LIMITED WARRANTY
Warranty
warrants to the original consumer purchaser that each new
smoke alarm will be free from defects in materials and
workmanship under normal use for a period of 5 years from the
date of purchase. To the extent permitted by law, Quell agrees to
repair or replace (at our discretion) any defective product on
presentation of the proof of purchase.
Australia warranty claims:
Where the goods are offered for sale in Australia, the benefits to the
consumer given by this warranty are in addition to other rights and
remedies of the consumer under the Australian Consumer Law and
other applicable laws relating to the goods. Our goods come with
guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a
major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Exclusions
Subject to non-excludable laws, this warranty does not cover:
•normal wear and tear to the product or parts
•batteries or other consumables included with this product
(excluding sealed non replaceable battery models)
•damage to the product caused by accidents, misuse, abuse, lack of
reasonable care, tampering or repair by a person not authorised by
•any product that has not been installed, operated or maintained in
accordance with the manual or operating instructions provided with
the product
•any damage caused by improper power input or improper cable
connection
·any indirect or special loss or damage of any kind
2
To make a claim
If a defect in the product appears within the time frame stated, you are
entitled to submit a warranty claim by returning your product to the
address shown below. Please contact Quell on the telephone
numbers provided below, Monday to Friday during 9.00AM -
5.00PM. When returning the product, please ensure it is properly
packaged so that no damage occurs during transit. Any postage
and packaging expenses required to return the product to
will be at your cost.
Quell
Quell
Quell

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WARRANTY & CONTACT DETAILS
This warranty is provided by:
Chubb Fire & Security Pty Ltd
ABN 47 000 067 541
Building F Unit 1B
3-29 Birnie Ave
Lidcombe NSW, 2141 Australia
Telephone: [phone]
Website: www.quell.com.au
Please provide the original or a copy of the proof of purchase. Also,
please make sure you have included an explanation of the
problem.
If elects to repair the product, please note that goods
presented for repair may be replaced by refurbished goods of the
same type rather than being repaired. Refurbished parts may be
used to repair the goods.
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Quell
Registered office:
39 Talavera Road
Macquarie Park NSW, 2113
Australia