
Limited Product Warranty
RAE Systems (RAE) warrants the RAE products to the original
owner purchased directly from RAE or an authorized RAE
Reseller to be free of defects and workmanship for a period of
one year from the date of original shipment to owner exclusive
of consumable including batteries, filters and calibration gases.
Pumps and 10.6 eV electrodeless discharge lamps are
warranted for six months, and 11.7 eV lamps for one month.
RAE's obligation under this warranty is limited to replacing or
repairing, at RAE's option, any defective part if returned to a
RAE authorized factory repair center, with shipping charges
prepaid by the buyer, and which, upon inspection by RAE, shall
prove to have been defective in normal use and service.
To validate this warranty the original Warranty &
Registration Card supplied with the product must be
completed and returned to RAE within 30 days of
purchase. To maintain warranty, Purchaser must perform
maintenance and calibration as prescribed in the Operation and
Maintenance manual. In the event of defect, Purchaser will
notify RAE designated factory repair center in advance and if
trouble diagnosis procedures are unable to determine and
remedy the condition, a Return Material Authorization (RMA)
will be issued to assure proper repair and logistics tracking.
Warranty does not extend to any equipment malfunction or
damage which results from alteration, accident, theft, misuse,
abuse, abnormal use, improper or unauthorized repairs or
improper maintenance. RAE neither assumes nor authorizes any