RCA 25413RE3 User manual

900 MHz
Cordless Handset
with Caller ID
User’s Guide
This accessory handset is only
for use with Model 25413,
25414, or 25415 base units.
Please read this manual
before operating this
product for the first time.
Model H5400

2
NOTICE: This product meets the applicable Industry Canada
technical specifications.
The equipment must be installed using an acceptable method of
connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any
repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical
ground connections of the power utility, telephone lines and
internal metallic water pipe systems, if present, are connected
together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections
themselves, but should contact the appropriate electric inspection
authority, or electrician, as appropriate.
NOTES: This equipment may not be used on coin service provided by
the telephone company.
Interference Information
This equipment generates and uses radio frequency energy which may
interfere with residential radio and television reception if not properly
installed and used in accordance with instructions contained in this
manual. Reasonable protection against such interference is ensured,
although there is no guarantee this will not occur in a given
installation. If interference is suspected and verified by switching this
equipment on and off, the user is encouraged to try to correct the
interference by one or more of the following measures: Reorient the
radio/television receiver’s antenna, relocate the equipment with
respect to the receiver, plug the equipment and receiver into separate
circuit outlets. The user may also wish to consult a qualified radio/
television technician for additional suggestions. This equipment has
been fully tested and complies with all limits for Class B computing
devices pursuant to part 15 FCC Rules and Regulations. This device
complies with RSS-210 of Industry Canada. Operation is subject to the
following two conditions: (1) This device may not cause interference,
and (2) This device must accept any interference, including
interference that may cause undesired operation of the device.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC/Industry Canada standards for
Hearing Aid Compatibility.
REN NUMBER IS LOCATED ON THE CABINET BOTTOM
Important Information

3
Table of Contents
IMPORTANT INFORMATION .................................................... 2
INTERFERENCE INFORMATION ...................................................... 2
HEARING AID COMPATIBILITY (HAC) .......................................... 2
INTRODUCTION ................................................................... 5
CONNECTIONS AND SETUP ................................................... 6
BEFORE YOU BEGIN ................................................................. 6
PARTS CHECKLIST .................................................................... 6
DIGITAL SECURITY SYSTEM ............................................................... 6
IMPORTANT INSTALLATION INFORMATION ............................................ 6
IMPORTANT INSTALLATION GUIDELINES .............................................. 6
INSTALLING THE HANDSET BATTERY ................................................... 7
CONNECTING THE AC (ELECTRICAL) POWER ...................................... 7
CONNECTING THE RF MODULE ........................................................ 7
REGISTERING THE HANDSET .............................................................. 8
HANDSET LAYOUT .................................................................... 8
TELELPHONE OPERATION ..................................................... 9
TELEPHONE SET UP.................................................................. 9
LANGUAGE ...................................................................................... 9
LOCAL AREA CODE .......................................................................... 9
REGIONAL AREA CODE .................................................................... 9
CLEAR ALL MEMORIES .................................................................... 9
SET TIME ........................................................................................ 9
REGISTRATION (RE-REGISTRATION) ................................................... 10
BASIC OPERATION .................................................................... 10
ANSWERING ACALL ........................................................................ 10
MAKING ACALL ............................................................................. 10
REDIAL ........................................................................................... 10
VOLUME ADJUST ............................................................................. 11
HOLD ............................................................................................. 11
TRANSFER ....................................................................................... 11
PRIVACY ......................................................................................... 11
FLASH ............................................................................................. 11
MANUAL CHANNEL SELECTION ......................................................... 11
CALL TIMER .................................................................................... 11
RINGER ON/OFF SWITCH ................................................................ 11
OUT OF RANGE ............................................................................... 12
BATTERY LOW ................................................................................. 12
PAGING ALL EXTENSION FROM THE CORDLESS HANDSET .................... 12
PAGING THE CORDLESS HANDSET ..................................................... 12
INTERCOM OPERATION .............................................................. 12
ANSWERING AN INTERCOM CALL ...................................................... 12
RECEIVING AN INCOMING TELEPHONE CALL DURING AN INTERCOM
CALL ................................................................................... 12
USING INTERCOM WITH ATELEPHONE CALL ...................................... 12
TWO-WAY INTERCOM CALLS .......................................................... 12
THREE-WAY INTERCOM CALLS ........................................................ 13

4
Table of Contents
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSETHIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:
MAKING AN INTERCOM CALL WITH OTHER EXTENSIONS ..................... 13
MEMORY ............................................................................... 13
STORING ANAME AND NUMBER IN MEMORY .................................. 13
STORING AREDIAL NUMBER ............................................................ 14
INSERTING APAUSE IN THE DIALING SEQUENCE ................................ 14
REVIEWING, CHANGING OR DELETING STORED NAMES/NUMBERS ...... 14
DIALING ASTORED NUMBER ............................................................ 14
CHAIN DIALING FROM MEMORY ...................................................... 15
CALLER ID (CID) ................................................................... 15
RECEIVING AND STORING CID RECORDS .......................................... 16
REVIEWING CALL RECORDS .............................................................. 16
TRANSFERRING CID RECORDS TO MEMORY ...................................... 16
DIALING ACALLER ID NUMBER ....................................................... 17
DELETING THE CURRENT CALLER ID RECORD .................................... 17
DELETING ALL CALLER ID RECORDS ................................................. 17
CALLER ID ERRORS ......................................................................... 18
CALL WAITING CALLER ID .............................................................. 18
CHANGING THE BATTERY .................................................................. 18
BATTERY SAFETY PRECAUTIONS ......................................................... 19
HEADSET AND BELT CLIP OPERATION ........................................... 19
CONNECTING AN OPTIONAL HEADSET TO THE HANDSET ...................... 19
CONNECTING THE BELT CLIP ............................................................ 19
TROUBLESHOOTING TIPS ...................................................... 20
DISPLAY MESSAGES ................................................................. 20
HANDSET SOUND SIGNALS ........................................................ 21
TROUBLESHOOTING GUIDE .......................................................... 21
TELEPHONE SOLUTIONS .................................................................... 21
OTHER INFORMATION ......................................................... 22
CALLER ID SOLUTIONS ................................................................... 22
BATTERY SOLUTIONS ....................................................................... 22
GENERAL PRODUCT CARE .......................................................... 22
CAUSES OF POOR RECEPTION ..................................................... 23
TELEPHONE NETWORK INFORMATION ............................................ 23
REN NUMBER ........................................................................ 23
SERVICE ................................................................................. 24
ACCESSORY INFORMATION ................................................... 25
INDEX ............................................................................. 26

5
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
Congratulations on purchasing this RCA telephone. This system
operates in the 900 MHz frequency range. This accessory handset will
expand the phone systems for Models 25413/25414/25415 to cordless
when the RF module (packed with this cordless handset) is plugged
into the back of the base unit.
NOTE: For use only with model 25413XXX-A, 25414XXX-A and
25415XXX-A identified also by E211520 only.
Features:
• Call Waiting and Caller ID Compatible
• Tone Dialing
• Intercom
• Call Transfer
This telephone has been designed to be simple to use, however, you
can reach its full potential more quickly by taking a few minutes to
read this instruction book. This telephone is a multifunction product
for use with Call Waiting and Caller ID services available from your
local telephone company.
Your Caller ID Call Waiting phone allows you to:
• View the name and telephone number of a caller while you are on
the phone (Call Waiting Caller ID).
• Identify callers before you answer the phone.
• View the time and date of each incoming call.
• Record up to 40 Caller ID messages sequentially in each handset.
• Know who called while you are on the line or when you were away.
• Screen unwanted calls, eliminate harassment from annoying calls,
or to get prepared before answering a call.
IMPORTANT: In order to use all of the features of this telephone, you
must subscribe to two separate services available from your local
telephone company: the standard Name/Number Caller ID Service to
know who is calling when the phone rings and Caller ID with Call
Waiting Service to know who is calling while you are on the phone.
Introduction

6
Belt clip
AC power adaptor
Handset battery
Cordless handsetCordless handset charger
Cordless RF module
Connections and Setup
Make sure your package includes the items shown here.
Digital Security System
Your cordless phone uses a digital security system to protect against
false ringing, unauthorized access, and charges to your phone line.
It is necessary to register the cordless handset to the base (RCA 25413/
25414/25415) before use.
Important Installation Information
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the
telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Temporarily disconnect any equipment connected to the phone
such as faxes, other phones, or modems.
Important Installation Guidelines
• Install telephone near both a telephone (modular) jack and an
electrical power outlet.
• Your handset charge cradle should be placed on a level surface
such as a desk or table top.
• Avoid sources of noise, such as a window by a busy street,
and electrical noise, such as motors, microwave ovens, and
fluorescent lighting.
• Avoid heat sources, such as heating air ducts, heating appliances,
radiators, and direct sunlight.
• Avoid areas of excessive moisture or extremely low temperature.
• Avoid dusty locations.
• Avoid other cordless telephones or personal computers.
Before You Begin
Parts Checklist

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INSTALLATION NOTE: Certain other communications devices may also
use the 900 MHz frequency for communication, and, if not properly
set, these devices may interfere with each other and/or your new
telephone. If you are concerned with interference, please refer to the
owner’s manual for these devices on how to properly set channels to
avoid interference.
Installing the Handset Battery
NOTE : You must connect the handset battery before use.
1. Push down on the top of the battery compartment door and
remove it.
2. Lift the battery pack and plug the battery connector to the jack
inside the compartment.
NOTE : It is important to maintain the polarity (black and red wires) to
the jack inside the compartment.
3. Close the battery compartment by pushing the door up until it
snaps into place.
4. Place the handset in the charging cradle.
Connecting the AC (Electrical) Power
Plug the power supply cord into the power jack on the back of the
base and the other end into an electrical outlet. The charge/in use
indicator turns on to indicate the battery is charging when the
handset is on the cradle.
Allow the phone to charge for 12 hours prior to first use. If you do not
properly charge the phone, battery performance is compromised.
CAUTION: Use only the ATLINKS USA, Inc. 5-2652 power supply
that came with this unit. Using other power supplies may
damage the unit.
Connecting the RF Module
Insert the RF module into the back of the base unit until it snaps
into place. The display will show when the RF module is
connected properly.
Connections and Setup

8
Registering the Handset
NOTE: Handset must be registered to the base to be operational.
Once a handset is registered it can use the base phone's connection. A
cordless handset will not operate until it is registered to a base. During
the registration process, keep the handset near the base.
NOTE: At initial power up, display will show "PLEASE REGISTER". To
continue registration from this point, proceed to step #4.
1. On the handset, press the MENU button once, and then press the
button until REGISTRATION shows on the display.
2. Press the SELECT/SAVE button or the STORE button to select
Registration mode.
3. Press the or button on the handset to select YES.
4. Press SELECT/SAVE to confirm. The display shows REGISTER....
5. On the base, press and hold the PAGE button for 3 seconds. If the
registration is successful, the handset will emit a long beep.
6. If the registration fails, FAIL! TRY AGAIN will show on the handset
display. Please repeat the above steps.
Handset Layout
Connections and Setup
Display
FORMAT/REDIAL
(button)
STORE (button)
CID (button)
DELETE/CHANNEL
(button)
PRIVACY (button)
TRANSFER/INT
(button)
charge indicator
TALK (button)
LINE (button)
SELECT/SAVE
(button)
CONF (button)
HOLD (button)
FLASH/EXIT
(button)
MENU (button)
DIR (button)
charge cradle with
power supply
Ringer ON/OFF
(switch)
Volume Up/Down
(buttons)

9
Telephone Set Up
There are five programmable menus available for the handset:
Language, Local Area Code, Regional Area Code, Clear All Memories
and Registration. Pressing the FLASH/EXIT button will remove you from
the menu selection process without changing the feature you are in.
Language
1. Press the MENU button once, LANGUAGE will show in the display.
2. Press the SELECT/SAVE or STORE button to select.
3. Press the or button on the handset to select ENGLISH,
FRANCAIS, or ESPANOL. The default is “ENGLISH”.
4. Press the SELECT/SAVE button again to store the setting.
Local Area Code
1. Press the MENU button once, then press the button until
AREA CODE is displayed.
2. Press the SELECT/SAVE or STORE button to select.
3. Use the number pad to enter your three digit area code. The
default is “---”.
4. Press the SELECT/SAVE button again to store the setting.
Regional Area Code
You can enter six regional codes.
1. Press the MENU button once, then press the button until
REGIONAL CODE is displayed.
2. Press the SELECT/SAVE or STORE button to select.
3. Use the number pad to enter your three digit regional code. If you
make an error while entering a code, press the DELETE/CHANNEL
button to delete the character.
4. When all digits are entered into a code, the cursor will
automatically go to the next one. You may also press the or 
button to move through the six codes.
5. When you have finished entering the codes, press the
SELECT/SAVE button again to store the setting(s).
Clear All Memories
1. Press the MENU button once, then press the button until
CLEAR ALL MEM is displayed.
2. Press the SELECT/SAVE or STORE button to select.
3. Press the or button on the handset to select YES.
4. Press the SELECT/SAVE button again to clear all the records in the
phonebook memory.
Set Time
The time cannot be set manually in the handset, only at the base. Any
update to the base time will be automatically sent to the handset.
Telelphone Operation

10
Registration (Re-Registration)
Registration links the cordless handset to the base which allows the
handset to use the base’s phone connection. A cordless handset will
not operate until it is registered to the base. During the registration
process, keep the handset near the base. If your handset becomes
unregistered, it may be necessary for you to re-register to the base. To
do so follow the steps below.
1. Press the MENU button once, and then press button until
REGISTRATION is displayed.
2. Press the SELECT/SAVE or STORE button to select.
3. Press the or button on the handset to select YES.
4. Press SELECT/SAVE to confirm. The display will show REGISTER....
5. On the base, press and hold the PAGE button for 3 seconds. If the
registration is successful, the handset will emit a long beep.
6. If the registration fails, FAIL! TRY AGAIN will show on the display.
Please repeat the above steps.
Basic Operation
Answering a Call
1. Press the TALK button on the handset. (The base displays
CORDLESS H/S IN USE ).
2. When finished, press the TALK button or replace the handset in
the charge cradle, to hang up.
Making a Call
1. Press the TALK button to access an available line automatically,
OR
If you want to select a desired line, press LINE button plus a
number button (1-4) to select the desired line.
2. Wait for a dial tone then dial the desired number.
3. When finished, press the TALK button or replace the handset in
the charge cradle, to hang up.
NOTE: If the line you selected is occupied by other users, the message
"LINE IN USE" will be shown. You can press the SELECT/SAVE button to
confirm selection of this line. If you wants to select another line, press
the LINE button plus the number button again.
Redial
To quickly redial the last number you entered (up to 32 digits):
1. Press TALK button.
2. Press the FORMAT/REDIAL button.
Telephone Operation

11
Volume Adjust
Adjust the receiver volume by pressing the Volume Up/Down button
(located at the side of the handset) when you are in talk mode. There
are four volume levels, and each press of the Volume Up/Down button
adjusts the receiver volume by one level.
Hold
Press the HOLD button to put a call on hold.
To take a call off hold, press the HOLD button again.
To switch a call on hold from the base to the cordless handset, press
the HOLD button on the cordless handset.
Transfer
You can transfer the call to another extension.
1. Press the TRANSFER button when it is in TALK mode.
2. Key in the extension ID number you want to transfer to.
3. The desired extension will ring, and your handset will go back to
standby mode.
Privacy
When you are using the phone, if you want to secure the line, press
the PRIVACY button. Then, the line you are using cannot be picked up
by another extension in the system.
Flash
Use the FLASH/EXIT button on the handset to activate custom calling
services such as call waiting or call transfer, which are available
through your local phone company.
TIP: Don’t use the TALK button to activate custom calling service such
as call waiting, or you’ll hang up the phone.
Manual Channel Selection
While talking, you might need to manually change the channel in
order to reduce static caused by baby monitors, garage door openers,
or other cordless phones. Press and release the Channel/Delete button
on the cordless handset to advance to the next clear channel.
Call Timer
After you press TALK or LINE plus number button to select the line on
the cordless handset, the built-in call timer shows in the display and
begins counting the length of time of the call.
Ringer On/Off Switch
Use the two-position switch on the cordless handset to turn the ringer
volume off or on.
Telelphone Operation

12
Out of Range
If the handset is too far from the base (out of range) you may
experience static or noise. Move closer to the base or handset will
automatically hang up if it is kept out of range for 30 seconds.
Battery Low
If the handset battery is low, the unit will emit the alert tone and
show BATTERY LOW in the display to remind you that the battery
needs charging. If the battery voltage is very low, the handset will
automatically shut down. Place handset in the charge cradle to
recharge battery.
Paging All Extension from the Cordless Handset
In the standby mode, press the INT button and then press zero (0)
button twice to activate page all extensions function.
Paging the Cordless Handset
This feature helps you locate a misplaced handset.
Press the PAGE button once on the base, then press number 0 button.
The cordless handset will beep continuously (if it is not out of range)
for 2 minutes or until you press any button on the handset.
NOTE: You may still page the cordless handset even if the ringer is
turned off.
Intercom Operation
Answering an Intercom Call
1. Press the INTERCOM button or TALK button.
2. When finished, press the INTERCOM button or TALK button again.
Receiving an Incoming Telephone Call During
an Intercom Call
During an intercom call, if you receive a telephone call, you will hear
an alert tone. To answer the incoming call, press the HOLD button to
place your intercom call on hold or press TALK or INT button to drop
the intercom call, then press TALK to answer the telephone call.
Using Intercom with a Telephone Call
During a telephone call, you can use the intercom function to page
another extension unit and set up a private (2-way) intercom
conversation with another user while the telephone call is placed on
hold. Or, you can create a 3-way conversation between the telephone
caller, the cordless handset and other extensions.
Two-Way Intercom Calls
1. To make an intercom call, first press the HOLD button to place the
external call on hold. Then, press the INT button, and followed by
the extension ID number.
Telephone Operation

13
2. To answer the intercom call, press HOLD to place the current call
on hold. Then press INT or TALK button to answer the intercom
call. When finished, press INT or TALK button to end the intercom
call. Press HOLD button to retrieve the external caller.
Three-Way Intercom Calls
1. Press HOLD button to hold the current line.
2. Press INT button, followed by the extension ID number.
3. Wait for the reply of extension you selected.
4. Once the extension replies, press the CONF button to set up
three-way conference.
5. When finished, press the TALK button once.
Making an Intercom Call with Other Extensions
1. Make sure the phone is OFF (not in TALK mode).
2. Press the INT button, and SELECT PHONE ID is displayed.
3. Press the number button to input the phone ID you want to
intercom with. For example, to intercom with extension 2, you
need to input "0", "2".
4. When finished, press the INT or TALK button to end the
intercom call.
NOTE: To cancel the intercom call, press INTERCOM.
Memory
The cordless handset and base each have their own separate memory
storage areas. The handset can store forty phonebook records
consisting of 21-character names and 32-digit telephone numbers.
Storing a Name and Number in Memory
1. Press the STORE button on the handset, ENTER NUMBER is displayed.
2. Use the keypad to enter the phone number (up to 32 digits).
3. Press the SELECT button. The display shows ENTER NAME.
4. Use the touch-tone pad to enter a name (up to 21 characters).
More than one letter is stored in each of the number keys. For
example, to enter Bill Smith, press the 2 key twice for the letter B.
Press the 4 key 3 times for the letter I. Press the 5 key 3 times for
the letter L. Press the 5 key 3 times for the second letter L, and
press the 1 key to insert a space between the first and last name.
Press the 7 key 4 times for the letter S; press the 6 key once for
the letter M; press the 4 key 3 times for the letter I; press the 8
key for the letter T; press the 4 key twice for the letter H.
5. Press the STORE button again to save your selection. ENTER
LOCATION is displayed.
Telelphone Operation

14
6. Enter two digits to enter the location, ranging from 01 to 40. For
example, to store the record in location #5, press "0", "5". After
entering a valid location number, the record will be saved. If the
memory location you selected is not empty, OVERWRITE? will
show in the display. Press the STORE button again to confirm the
current record and overwrite the old one or press the EXIT button
to select another location.
7. To enter another name and number in a different memory
location, return to step 1 and repeat the process.
Storing a Redial Number
1. Make sure the phone is OFF (not in TALK mode).
2. Press the REDIAL button on the handset to review the redial number.
3. Press SELECT and ENTER NUMBER is displayed.
4. Then press SELECT again and ENTER NAME is displayed.
5. Use the keypad to enter the names.
6. Press STORE button and ENTER LOCATION is displayed.
7. Enter two digits to enter the location, ranging from 01 to 40. For
example, to store the record in location #5, press "0", "5". After
entering a valid location number, the record will be saved.
Inserting a Pause in the Dialing Sequence
Press the #PAUSE button on the touch-tone pad twice to insert a
delay in the dialing sequence of a stored telephone number when a
pause is needed to wait for a dial tone (for example, after you dial 9
for an outside line, or wait for a computer access tone.) Each pause
counts as 1 digit in the dialing sequence. The letter "P" in the displayed
number indicates a pause.
Reviewing, Changing or Deleting Stored
Names/Numbers
To Review: Press DIR/on the handset, then press the or
button to scroll through the stored numbers. Or press the memory
location number.
To Change: While viewing the record, press the SELECT/SAVE button.
Follow the steps under Storing a Name and Number in Memory.
To Delete: Press DIR/on the handset, then press the orbutton
to scroll to a desired memory.
1. Press the DELETE button. DELETE? is displayed.
2. Press DELETE again to confirm.
Dialing a Stored Number
Make sure the phone is ON by pressing the TALK button on the
cordless handset.
1. Press the DIR/button.
Telephone Operation

15
2. Press the desired memory location button (01-40) or use the
orbutton to scroll to the desired telephone number.
3. Press SELECT/SAVE to dial the displayed number.
-Or-
1. Make sure the phone is OFF (not in TALK mode).
2. Press the DIR/button.
3. Press the desired memory location button (01-40), or use the
orbutton to scroll to the desired telephone number.
4. Press the TALK button. The telephone number dials automatically.
Chain Dialing from Memory
Use this feature to make calls that require a sequence of numbers,
such as a frequently used long distance card number. The following
example shows how you can store each part of the long dialing
sequence and use chain dialing to make a call through a long distance
service provider:
The Number For Memory Location
Long Distance Access Number 7
Authorization Code 8
Frequently called long distance number 9
Make sure the phone is ON.
1. Press DIR/button and then press 0 followed by 7.
2. Press SELECT/SAVE to dial the displayed number.
3. When you hear the access tone, press DIR button and then press 0
followed by 8.
4. Press SELECT/SAVE to dial the number stored in memory location 8.
5. At the next access tone, press DIR, 0, 9, then SELECT/SAVE buttons
in sequence.
Caller ID (CID)
NOTE: This feature does not function when using the handset with
base model 25413, as it does not support Caller ID.
Caller ID (CID) is a service available from your local telephone
company. For Caller ID to work on this system, you must subscribe to
Caller ID service. To receive Caller ID information for a Call Waiting
call, you must subscribe to the combined Call Waiting Caller ID service.
This telephone system receives and displays CID information
transmitted by your local telephone company. This information can
include the phone number, date and time; or the name, phone number,
and date and time.
Telelphone Operation
date
CID number line number time
CID phone
number
name

16
Receiving and Storing CID Records
When you receive a call, Caller ID information is transmitted by the
phone company to your telephone between the first and second ring.
The Caller ID information appears on your phone’s display while the
phone rings, giving you a chance to monitor the information and
decide whether or not to answer.
If you are not at home or cannot answer, the telephone stores the
information so that you can see who called while you were
unavailable. Caller ID memory automatically stores the call number,
date, time, phone number and name for the last 40 calls. If Caller ID
memory is full, a new call record automatically replaces the oldest call
record in memory.
At any time, you can review the stored information for the last 40
calls. Any calls received since your last review are marked as NEW in
the display, to remind you to review them.
Reviewing Call Records
As calls are received and stored, the display is updated to let you know
how many calls have been received.
1. Press the CID/button first. The newest call record will be shown.
2. Press button to scroll to older call records. When you reach
the oldest call, START/END is displayed.
3. Press button to scroll from the old records to recent ones.
As you review call records, the display shows you the following
information for each call:
• The telephone number of the caller.
• The numeric order of the call.
• The name of the caller, if available in your service area.
NOTE: If a name is received which exceeds 15 characters, the extra
characters will scroll on the display.
• Time and date the call was received.
•NEW appears for all calls that have not been reviewed.
NOTE: Check with your local phone company regarding name
service availability.
Transferring CID Records to Memory
You may transfer a Caller ID record to your phone’s memory.
NOTE: It is important that you format CID records correctly before storing
in memory. It is not possible to reformat CID records stored in memory.
1. Use the CID/button to scroll to the desired record.
2. Press the STORE button.
3. Press the desired memory location. Example, press the number 01
key to store the record in memory location 1. You will hear a
confirmation tone.
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NOTE: If the memory location you selected currently has a record
stored, the prompt message "OVERWRITE ?" will be shown. Press
STORE button again to confirm overwrite, or press EXIT button to
select another location.
Dialing a Caller ID Number
When reviewing any call record in the Caller ID memory, you can dial
back the caller’s number.
1. Make sure the phone is OFF (not in talk mode).
2. Press CID/button once, then orbutton until the desired
call record is displayed.
Depending on (a) how the incoming caller’s phone number is
formatted when received, and (b) whether or not you pre-
programmed your local area code into memory, you may need
to adjust the format of the caller’s phone number before dialing
it back.
The FORMAT button lets you change the format of the displayed
number. Available formats include:
Number of digits Explanation Example
Eleven digits long distance code “1”
+ 3-digit area code
+ 7-digit telephone number. 1-317-888-8888
Ten digits 3-digit area code +
7-digit telephone number. 317-888-8888
Seven digits 7-digit telephone number. 888-8888
NOTE: If the phone company does not supply all ten digits of an
incoming caller’s number, you will not be allowed to adjust the format
of that number.
Scroll to the number you want to call back:
3. If the number does not dial as shown, press the FORMAT button.
Repeat if necessary, until the correct number of digits show in
the display.
4. Press the TALK button. The number dials automatically.
Deleting the Current Caller ID Record
To delete only the record in the display:
1. Use the CID/button and then orbutton to display the
desired Caller ID record.
2. Press DELETE.
Deleting All Caller ID Records
To delete all the Caller ID records in memory:
1. Use the CID/button and then orbutton to display any
Caller ID record.
2. Press and hold DELETE. The display asks DELETE ALL? for
several seconds.
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3. Press DELETE again, within five seconds, to erase all records. The
display will return to standby mode.
Caller ID Errors
If there is an error in the transmission of information to your Caller ID
phone, INCOMPLETE DATA is displayed.
If you have not subscribed to Caller ID service or it is not working,
NO DATA is displayed.
Call Waiting Caller ID
Provided you subscribe to Caller ID with Call Waiting service from your
phone company, you may see who is calling when you hear the call
waiting tone in the receiver. The CID information appears in the
display after you hear the tone.
Press the FLASH button to put the current call on hold and answer the
incoming call. Press FLASH again when you want to return to the first call.
IMPORTANT: In order to use all of the features of this unit, you must
subscribe to either the standard Name/Number Caller ID Service or
Call Waiting Caller ID Service. To know who is calling while you are on
the phone, you must subscribe to Call Waiting Caller ID Service.
Changing the Battery
Make sure the telephone is OFF (not in TALK mode) before you
replace battery.
1. Remove the battery compartment cover.
2. Disconnect the battery plug from the jack inside the battery
compartment and remove the battery pack from the handset.
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3. Insert the new battery pack and reconnect the battery plug to the
jack inside the compartment.
4. Put the battery compartment cover back on.
5. Place handset in charge cradle to charge. If you don’t charge the
handset battery properly (for 12 hours) when you first set up
the phone and/or when you install a new battery pack, the
battery’s long-term performance will be compromised.
Battery Safety Precautions
• Do not burn, disassemble, mutilate, or puncture. Like other
batteries of this type, toxic materials could be released which can
cause injury.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
CAUTION: To reduce the risk of fire or personal injury, use only
the battery listed in the instruction book.
Headset and Belt Clip Operation
Connecting an Optional Headset to the Handset
For hands free conversation, connect the headset (optional) to the
HEADSET jack as shown. The handset receiver and microphone are
disabled when the headset is connected.
Adjust the headset to rest comfortably on top of your head and over
your ear. Move the microphone to approximately 2 to 3 inches from
your mouth.
Connecting the Belt Clip
There are two slots, one on each side of the handset.
• Attach the belt clip by inserting the sides of the belt clip into the
slots. Snap the ends of the belt clip into place.
Slot for belt clip
Headset jack
Headset plug
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Display Messages
The following indicators show the status of a message or of the unit.
REGISTRATION: Prompt telling you to enter registration mode
of handset.
ENTER NUMBER: Prompt telling you to enter number.
ENTER NAME: Prompt telling you to enter the name.
ENTER LOCATION: Prompt telling you to assign the memory
location(from 01 to 40).
LINE ON HOLD: Prompt telling you that the line you selected is
currently on hold.
LINE IN USE: Prompt telling you that the line you selected is
currently use by other extension.
REGISTER..: Prompt message telling you that handset
registration is in process.
INCOMPLETE DATA: Caller information has been interrupted during
transmission or the phone line is
excessively noisy.
BASE IN USE: The Base unit is in use, so handset is blocked
for use.
SELECT PHONE ID: Prompt asking user to key in the ID of
another extension.
DELET ALL: Prompt asking if you want to erase all Caller
ID records.
NEW CALL: Indicates call has not been reviewed.
NO NUMBER: Indicates no Caller Number was received.
NO NAME: Indicates no Caller Name was received.
NO DATA: Indicates no Caller ID information was received.
BLOCKED CALL: All caller information has been blocked
from transmission.
BLOCKED NAME: Name has been blocked from transmission.
BLOCKED NUMBER: Number has been blocked from transmission.
UNKNOWN CALLER: The incoming call is from an area not serviced
by Caller ID or the information was not sent.
UNKNOWN NAME: The incoming call is from an area where name
was not sent.
UNKNOWN NUMBER:The incoming call is from an area where number
was not sent.
Troubleshooting Tips