RCA H5400 User manual

900 MHz Cordless
Handset with Caller
ID User’s Guide
Model H5400
Please read this manual
before operating this
product for the first time.
TOCOM 00000562

EQUIPMENT APPROVAL INFORMATION
Your telephone equipment is approved for connection to the Public
Switched Telephone Network and is in compliance with parts 15 and 68,
FCC Rules and Regulations and the Technical Requirements for Telephone
Terminal Equipment published by ACTA.
1Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other
information, the US number and Ringer Equivalence Number (REN) for
the equipment. You must, upon request, provide this information to
your telephone company.
The REN is useful in determining the number of devices you may
connect to your telephone line and still have all of these devices
ring when your telephone number is called. In most (but not all)
areas, the sum of the RENs of all devices connected to one line
should not exceed 5. To be certain of the number of devices you
may connect to your line as determined by the REN, you should
contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring
and telephone network must comply with the applicable FCC Part 68
rules and requirements adopted by the ACTA. A compliant telephone
cord and modular plug is provided with this product. It is designed to
be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
Notes
•This equipment may not be used on coin service provided by the
telephone company.
•Party lines are subject to state tariffs, and therefore, you may not be
able to use your own telephone equipment if you are on a party
line. Check with your local telephone company.
•Notice must be given to the telephone company upon permanent
disconnection of your telephone from your line.
•If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this product does not
disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone company or a
qualified installer.
2Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the
telephone network, the telephone company shall, where practicable, notify
you that temporary discontinuance of service may be required. Where
prior notice is not practicable and the circumstances warrant such action,
the telephone company may temporarily discontinue service immediately.
In case of such temporary discontinuance, the telephone company must:
(1) promptly notify you of such temporary discontinuance; (2) afford you
the opportunity to correct the situation; and (3) inform you of your right to
bring a complaint to the Commission pursuant to procedures set forth in
Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications
facilities, equipment, operations or procedures where such action is
required in the operation of its business and not inconsistent with FCC
Rules and Regulations. If these changes are expected to affect the use
or performance of your telephone equipment, the telephone company
must give you adequate notice, in writing, to allow you to maintain
uninterrupted service.
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference;
and (2) This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.

3
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
•Reorient or relocate the receiving antenna (that is, the antenna for radio or
television that is “receiving” the interference).
•Reorient or relocate and increase the separation between the
telecommunications equipment and receiving antenna.
•Connect the telecommunications equipment into an outlet on a circuit
different from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your
dealer or an experienced radio/television technician for additional
suggestions. Also, the Federal Communications Commission has prepared
a helpful booklet, “How To Identify and Resolve Radio/TV Interference
Problems.” This booklet is available from the U.S. Government Printing
Office, Washington, D.C. 20402. Please specify stock number 004-000-
00345-4 when ordering copies.
HEARING AID COMPATIBILITY (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING:TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSETHIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:
US NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM

EQUIPMENT APPROVAL INFORMATION ............................................. 2
INTERFERENCE INFORMATION ......................................................... 2
HEARING AID COMPATIBILITY (HAC) ............................................. 3
TABLE OF CONTENTS .................................................................. 4
INTRODUCTION ........................................................................... 6
HANDSET AND CHARGE CRADLE LAYOUT ........................................ 7
BEFORE YOU BEGIN .................................................................... 7
PARTS CHECKLIST .................................................................. 7
IMPORTANT INSTALLATION INFORMATION ......................................... 8
IMPORTANT INSTALLATION GUIDELINES ....................................... 8
INSTALLING THE PHONE ............................................................... 8
CONNECTING THE AC (ELECTRICAL) POWER ............................... 8
TELEPHONE SET UP.................................................................... 9
LANGUAGE ........................................................................... 9
LOCAL AREA CODE ................................................................ 9
REGIONAL AREA CODE ........................................................... 9
REGISTRATION ....................................................................... 9
BASIC OPERATION .................................................................... 10
ANSWERING ACALL ............................................................. 10
MAKING ACALL .................................................................. 10
MANUAL CHANNEL SELECTION .............................................. 10
CALL TIMER ........................................................................ 10
AUTO STANDBY ................................................................... 10
RINGER ON/OFF SWITCH ...................................................... 10
FLASH ................................................................................ 11
LAST NUMBER REDIAL .......................................................... 11
HOLD ................................................................................. 11
PAGING THE CORDLESS HANDSET ........................................... 11
VOLUME ADJUST ................................................................. 11
MAKING AN INTERCOM CALL WITH OTHER EXTENSIONS ............. 11
ANSWERING AN INTERCOM CALL ............................................ 11
RECEIVING AN INCOMING TELEPHONE CALL DURING AN INTERCOM
CALL ................................................................................. 12
USING INTERCOM WITH ATELEPHONE CALL .............................. 12
TWO-WAY INTERCOM CALLS ........................................ 12
THREE-WAY INTERCOM CALLS ...................................... 12
MEMORY ................................................................................ 12
STORING ANAME AND NUMBER IN MEMORY ........................... 12
STORING AREDIAL NUMBER .................................................. 13
INSERTING APAUSE IN THE DIALING SEQUENCE ........................ 13
REVIEWING, CHANGING OR DELETING STORED NAMES/NUMBERS 13
DIALING ASTORED NUMBER ................................................. 13
CHAIN DIALING FROM MEMORY .............................................. 14
CALLER ID (CID) ..................................................................... 14
RECEIVING AND STORING CID RECORDS .................................. 15
REVIEWING CALL RECORDS .................................................... 15
TRANSFERRING CID RECORDS TO MEMORY ............................. 15
DIALING ACALLER ID NUMBER .............................................. 15
DELETING THE CURRENT CALLER ID RECORD ............................ 16
DELETING ALL CALLER ID RECORDS ....................................... 16
CALLER ID ERRORS .............................................................. 16
CALL WAITING CALLER ID .................................................... 17
TABLE OF CONTENTS

5
CHANGING THE BATTERY ............................................................ 17
BATTERY SAFETY PRECAUTIONS ............................................. 17
HEADSET AND BELT CLIP OPERATION ........................................... 18
CONNECTING AN OPTIONAL HEADSET TO THE HANDSET ............. 18
CONNECTING THE BELT CLIP .................................................. 18
DISPLAY MESSAGES .................................................................. 18
HANDSET SOUND SIGNALS ........................................................ 20
TROUBLESHOOTING GUIDE ......................................................... 20
TELEPHONE SOLUTIONS ............................................... 20
GENERAL PRODUCT CARE .......................................................... 21
CAUSES OF POOR RECEPTION ..................................................... 22
SERVICE .................................................................................. 22
LIMITED WARRANTY .................................................................. 23
INDEX ..................................................................................... 24
ACCESSORY ORDER FORM ......................................................... 28

INTRODUCTION
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this
product and save them for future reference.
Congratulations on purchasing this RCA telephone. This system
operates in the 900 MHz frequency range. When the RF module
(packed with cordless handset) is plugged into 25413/25414/
25415 models, cordless handset H5400 can work.
Features:
•900 MHz Te chnology
•Call Waiting and Caller ID Compatible
•Tone Dialing
This telephone has been designed to be simple to use, however,
you can reach its full potential more quickly by taking a few
minutes to read this instruction book. This telephone is a
multifunction product for use with Call Waiting and Caller ID
services available from your local telephone company.
Your Caller ID Call Waiting phone allows you to:
•View the name and telephone number of a caller while you
are on the phone (Call Waiting Caller ID).
•Identify callers before you answer the phone.
•View the time and date of each incoming call.
•Record up to 99 Caller ID messages sequentially in
each handset.
•Know who called while you are on the line or when you
were away.
•Screen unwanted calls, eliminate harassment from annoying
calls, or to get prepared before answering a call.
IMPORTANT: In order to use all of the features of this telephone,
you must subscribe to two separate services available from your local
telephone company: the standard Name/Number Caller ID Service to
know who is calling when the phone rings and Caller ID with Call
Waiting Service to know who is calling while you are on the phone.
INSTALLATION NOTE: Certain other communications devices may
also use the 900 MHz frequency for communication, and, if not
properly set, these devices may interfere with each other and/or your
new telephone. If you are concerned with interference, please refer to
the owner’s manual for these devices on how to properly set channels
to avoid interference.

7
HANDSET AND CHARGE CRADLE LAYOUT
Display
FORMAT/REDIAL
button STORE button
CID button
DELETE/CHANNEL
button
PRIVACY button
TRANSFER/INT
button
charge indicator
BEFORE YOU BEGIN
PARTS CHECKLIST
Make sure your package includes the items shown here.
Belt clip
AC POWER
Handset battery
Cordless handset
Cordless handset
charger
NOTE: The unit must work with 25413/25414/25415.
Cordless RF module
TALK button
LINE button
SELECT/SAVE
button
CONF button
HOLD button
FLASH button
MENU/OK button
DIR button
charge cradle with
power supply

IMPORTANT INSTALLATION INFORMATION
•Never install telephone wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jack
is specifically designed for wet locations.
•Never touch non-insulated telephone wires or terminals,
unless the telephone line has been disconnected at the
network interface.
•Use caution when installing or modifying telephone lines.
•Temporarily disconnect any equipment connected to the
phone such as faxes, other phones, or modems.
IMPORTANT INSTALLATION GUIDELINES
•Install telephone near both a telephone (modular) jack and an
electrical power outlet.
•Avoid sources of noise, such as a window by a busy street,
and electrical noise, such as motors, microwave ovens, and
fluorescent lighting.
•Avoid heat sources, such as heating air ducts, heating
appliances, radiators, and direct sunlight.
•Avoid areas of excessive moisture or extremely low temperature.
•Avoid dusty locations.
•Avoid other cordless telephones or personal computers.
INSTALLING THE PHONE
Choose the best location to install handset charge cradle. Your
handset charge cradle should be placed on a level surface such
as a desk or table top.
CONNECTING THE AC (ELECTRICAL) POWER
1. Plug the power supply cord into the power jack on the back
of the charge cradle and the other into an electrical outlet.
CAUTION: Use only the ATLINKS USA, Inc. 5-xxxx (black) and
5-xxxx (white) power supply that came with this unit. Using
other power supplies may damage the unit.

9
NOTE: The charge indicator on the handset charge cradle turns on
to indicate the handset battery is charging
Allow the handset to charge for 12 hours prior to first use. if
you don't properly charge the system, battery performance
is compromised.
TELEPHONE SET UP
There are five programmable menus available: Language, Local Area
Code, Regional Area Code, Clear All Memory and Registration.
LANGUAGE
1. Press the MENU button once, LANGUAGE will show in
the display.
2. Press SELECT or STORE to select language setting.
ENGLISH
is the default.
3. Press < or > button on the handset to select language among
English, French and Spanish.
4. Press SELECT again to confirm your selection.
LOCAL AREA CODE
1. Press the MENU button once, then press ">" button until
AREA CODE shows in the display.
2. Press SELECT/SAVE button or STORE button to enter Set
Area Code mode.
3. Use the number pad to enter your three digit area code.
4. Press SELECT button again to store the setting.
REGIONAL AREA CODE
You can enter six regional codes.
1. Press the MENU button once, then press ">" button until
REGIONAL CODE shows in the display.
2. Press SELECT/SAVE button or STORE button to enter Set
Regional Code mode.
3. Use the number pad to enter your three digit regional code.
4. After finished to edit one regional code, the cursor will jump
to the next one.
5. You can also use the number pad to enter another one.
6. After finished editing, press the SELECT button to save.
REGISTRATION
Registration links the base (25413/25414/25415) to a cordless
handset. Once a handset is registered it can use the base’s
phone connection. A cordless handset will not operate until it is
registered to the base. During the registration process, keep the
handset near the base.
1. Press the MENU button once, and then press ">" button until
REGISTRATION shows on the display.
2. Press SELECT/SAVE button or STORE button to select
Registration mode.
3. Press < or > button on the handset to select Yes.
4. Press SELECT/SAVE to confirm. The display will show
"
REGISTER... ".

5. On the base (25413/25414/25415), press and hold the PAGE
button for 2 seconds. If the registration is successful, the
handset will emit a long beep sound.
6. If the registration fails, "
FAIL!TRY AGAIN " will show on the
display. Please repeat the above steps.
BASIC OPERATION
ANSWERING ACALL
Check the display to see who is calling.
1. Press the TALK button on the handset. The message
“Cordless H/S in-use” on the base comes on whenever the
handset is on.
2. When finished, press TALK to hang up.
MAKING ACALL
1. Press theTALK button to access an available line automatically,
OR
If you want to select a desired line, press LINE button plus a
number button (1-4) to select the desired line.
2. Wait for a dial tone then dial the desired number.
3. When finished, press TALK to hang up.
NOTE: If the line you selected is occupied by other users, the
message "LINE IN USE" will be shown. You can press the OK button
to confirm selection of this line. If you wants to select another line,
press the LINE button plus the number button again.
MANUAL CHANNEL SELECTION
While talking, you might need to manually change the channel
in order to reduce static caused by baby monitors, garage door
openers, or other cordless phones. Press and release the
Channel/Delete button on the cordless handset to advance to the
next clear channel.
CALL TIMER
After you pressTALK or LINE plus number button to seize the
line on the cordless handset, the built-in call timer shows in the
display and begins counting the length of time of the call.
AUTO STANDBY
Placing the cordless handset in the charge cradle while the
handset is off the hook (or during a call) automatically hangs up
the handset.
RINGER ON/OFF SWITCH
Use the two-position switch on the cordless handset to turn the
ringer volume off or on.

11
FLASH
Use the FLASH button on the handset to activate custom calling
services such as call waiting or call transfer, which are available
through your local phone company.
TIP: Don’t use the TALK button to activate custom calling service such
as call waiting, or you’ll hang up the phone.
LAST NUMBER REDIAL
To quickly redial the last number you dialed:
1. Press TALK button.
2. Press the redial button.
HOLD
Press the HOLD button to put a call on hold.
To take a call off hold, press the hold button again.
•To switch a call on hold from the base to the cordless
handset, press “HOLD” on the cordless handset.
If you continue the call on a separate extension phone, your
cordless phone releases the line to the extension phone.
PAGING THE CORDLESS HANDSET
This feature helps you locate a misplaced handset.
Press the PAGE button once on the base (25413/25414/25415),
then press number 0 button. The cordless handset will beep
continuously (if it is not out of range) for 2 minutes or until you
press any button on the handset.
NOTE: You may still page the cordless handset even if the ringer is
turned off.
VOLUME ADJUST
Adjust the receiver volume by pressing the Volume Up/Down
button (located at the side of the handset) when you are in talk
mode. There are four volume levels, and each press of the Volume
Up/Down button adjusts the receiver volume by one level.
MAKING AN INTERCOM CALL WITH OTHER EXTENSIONS
1. Make sure the phone is OFF (not in TALK mode).
2. Press the INT button, and the display will show
SELECT
PHONE ID .
3. Press the number button to input the phone ID you want to
intercom with. For example, to intercom with extension 2, you
need to input "0", "2".
4. When finished, press the INT or TALK button to end up the
intercom call.
NOTE: To cancel the intercom call, press INTERCOM.
ANSWERING AN INTERCOM CALL
1. Press the INTERCOM button or TALK button.
2. When finished, press the INTERCOM button or TALK
button again.

RECEIVING AN INCOMING TELEPHONE CALL
DURING AN INTERCOM CALL
During an intercom call, if you receive a telephone call, you will
hear an alert tone.To answer the incoming call, pressTALK or
INT button once to drop the intercom call and press TALK once
again to answer the telephone call.
USING INTERCOM WITH ATELEPHONE CALL
During a telephone call, you can use the intercom function to page
other extension units and set up a private (2-way) intercom
conversation with another user while the telephone call is placed
on hold. Or, you can create a 3-way conversation between the
telephone caller, the cordless handset and other extensions.
TWO-WAY INTERCOM CALLS
1. To make an intercom call, first press the HOLD button to
place the external call on hold. Then, press the INT button,
and followed by the extension ID number.
2. To answer the intercom call, press HOLD to place the current
call on hold first. Then press INT or TALK button to answer
the intercom call. When finished, press INT or TALK button to
end the intercom call. Press HOLD button to retrieve the
external caller.
THREE-WAY INTERCOM CALLS
1. Press HOLD button to hold the current line.
2. Press INT button, followed by the extension ID number.
3. Wait for the reply of extension you selected.
4. Once the extension replies, press the CONF button to set up
three-way conference.
5. When finished, press the TALK button once.
MEMORY
The cordless handset and base each have their own separate
memory storage areas. The handset can store forty 15-character
names and 24-digit telephone numbers in memory.
STORING ANAME AND NUMBER IN MEMORY
1. Press the STORE button on the handset, then the display
shows ENTER NUMBER .
2. Use the keypad to enter the phone number (up to 32 digits).
3. Press the SELECT button. The display shows
ENTER NAME .
4. Use the touch-tone pad to enter a name (up to 15 characters).
More than one letter is stored in each of the number keys.
For example, to enter Bill Smith, press the 2 key twice for the
letter B. Press the 4 key 3 times for the letter I. Press the 5 key
3 times for the letter L. Press the 5 key 3 times for the second
letter L, and press the 1 key to insert a space between the
first and last name. Press the 7 key 4 times for the letter S;
press the 6 key once for the letter M; press the 4 key 3 times
for the letter I; press the 8 key for the letter T; press the 4 key
twice for the letter H.

13
5. Press the STORE button again to save your selection.The
display shows ENTER LOCATION .
6. Enter two digits to enter the location, range from 01 to 40.
For example, to store the record in location #5, press "0", "5".
After entering a valid location number, the record
will be saved.
7. To enter another name and number in a different memory
location, return to step 1 and repeat the process.
STORING AREDIAL NUMBER
1. Make sure the phone is OFF (not in TALK mode).
2. Press the REDIAL button on the handset to review the
redial number.
3. Press SELECT and
ENTER NUMBER shows in the display.
4. Then press SELECT again and
ENTER NAME shows in the display.
5. Use the keypad to enter the names.
6.
Press STORE button and ENTER LOCATION shows in
the display.
7. Enter two digits to enter the location, range from 01 to 40.
For example, to store the record in location #5, press "0", "5".
After enter a valid location number, the record will be saved.
NOTE : If the number you want to redial has more than 32 digits, the
telephone number cannot be stored in memory.
INSERTING APAUSE IN THE DIALING SEQUENCE
Press the #PAUSE button on the touch-tone pad twice to insert a
delay in the dialing sequence of a stored telephone number
when a pause is needed to wait for a dial tone (for example,
after you dial 9 for an outside line, or wait for a computer access
tone.) Each pause counts as 1 digit in the dialing sequence.
REVIEWING, CHANGING OR DELETING STORED
NAMES/NUMBERS
To Review: Press DIR/on the handset, then press the or
button to scroll through the stored numbers. Or press the
memory location number.
To Change: While viewing the record, press SELECT/SAVE button.
Follow the steps under Storing a Name and Number in Memory.
To Delete: Press DIR/on the handset or base, then press the
orbutton (cordless handset) to scroll to a desired memory.
1. While the entry displays, press delete to mark the entry for
deletion. The display shows
DELETE?
2. Press delete again to delete the entry.
DIALING ASTORED NUMBER
Make sure the phone is ON by pressing the TALK button on the
cordless handset.
1. Press the DIR button.
2. Press the desired memory location button (01-40).The
number is shown on the display.

3. Press OK to dial the displayed number.
-Or-
1. Make sure the phone is OFF (not in TALK mode).
2. Press the DIR button.
3. Press the desired memory location button (01-40), or use the
orbutton to scroll to the desired telephone number.
4. Press theTALK button. The telephone number dials automatically.
CHAIN DIALING FROM MEMORY
Use this feature to make calls that require a sequence of
numbers, such as a frequently used long distance card number.
The following example shows how you can store each part of
the long dialing sequence and use chain dialing to make a call
through a long distance service provider:
The Number For Memory Location
Long Distance Access Number 7
Authorization Code 8
Frequently called long distance number 9
Make sure the phone is ON.
1. Press DIR button and then press 0 followed by 7.
2. Press OK to dial the displayed number.
3. When you hear the access tone, press DIR button and then
press 0 followed by 8.
4. Press OK to dail out the number stored in memory location 8.
5. At the next access tone, press DIR, 0, 8, then OK buttons
in sequence.
CALLER ID (CID)
Caller ID (CID) is a service available from your local telephone
company. For Caller ID to work on this system, you must
subscribe to Caller ID service. To receive Caller ID information
for a Call Waiting call, you must subscribe to the combined Call
Waiting Caller ID service.
This telephone system receives and displays CID information
transmitted by your local telephone company. This information
can include the phone number, date and time; or the name,
phone number, and date and time.
dateCID number line number time
CID phone
number
name

15
RECEIVING AND STORING CID RECORDS
When you receive a call, Caller ID information is transmitted by
the phone company to your telephone between the first and
second ring. The Caller ID information appears on your phone’s
display while the phone rings, giving you a chance to monitor
the information and decide whether or not to answer.
If you are not at home or cannot answer, the telephone stores
the information so that you can see who called while you were
unavailable. Caller ID memory automatically stores the call
number, date, time, phone number and name for the last 99
calls. If Caller ID memory is full, a new call record automatically
replaces the oldest call record in memory.
At any time, you can review the stored information for the last
99 calls. Any calls received since your last review are marked as
NEW in the display, to remind you to review them.
REVIEWING CALL RECORDS
As calls are received and stored, the display is updated to let
you know how many calls have been received.
1. Press the CID button.The most recent new call record is shown.
2. Press < button to scroll to older call records. When you reach
the oldest call, the display shows START/END.
3. Press > button to scroll from the old records to recent ones.
As you review call records, the display shows you the following
information for each call:
•The telephone number of the caller.
•The numeric order of the call.
•The name of the caller, if available in your service area.
NOTE: If a name is received which exceeds 15 characters, the extra
characters will scroll on the display.
•Time and date the call was received.
•
NEW appears for all calls that have not been reviewed.
NOTE: Check with your local phone company regarding name
service availability.
TRANSFERRING CID RECORDS TO MEMORY
You may transfer a Caller ID record to your phone’s memory.
NOTE: It is important that you format CID records correctly before
storing in memory. It is not possible to reformat CID records stored
in memory.
1. Use the CID/button to scroll to the desired record.
2. Press the STORE button.
3. Press the desired memory location. Example, press the
number 01 key to store the record in memory location 1. You
will hear a confirmation tone.
DIALING ACALLER ID NUMBER
When reviewing any call record in the Caller ID memory, you
can dial back the caller’s number.

1. Make sure the phone is OFF (not in talk mode).
2. Press DIR/button once, then orbutton until the desired
call record is displayed.
Depending on (a) how the incoming caller’s phone number is
formatted when received, and (b) whether or not you pre-
programmed your local area code into memory, you may
need to adjust the format of the caller’s phone number before
dialing it back.
The format button lets you change the format of the
displayed number. Available formats include:
Number of digits Explanation Example
Eleven digits long distance code “1”
+ 3-digit area code
+ 7-digit telephone number. 1-317-888-8888
Ten digits 3-digit area code +
7-digit telephone number. 317-888-8888
Seven digits 7-digit telephone number. 888-8888
NOTE: If the phone company does not supply all ten digits of an
incoming caller’s number, you will not be allowed to adjust the format
of that number.
Scroll to the number you want to call back:
3. If the number does not dial as shown, press the format
button. Repeat if necessary, until the correct number of digits
show in the display.
4. Press the TALK button. The number dials automatically.
DELETING THE CURRENT CALLER ID RECORD
To delete only the record in the display:
1. Use the CID button and then < or > button to display the
desired Caller ID record.
2. Press delete.
DELETING ALL CALLER ID RECORDS
To delete all the Caller ID records in memory:
1. Use the CID button and then < or > button to display any Caller
ID record.
2. Press and hold DELETE. The display asks
DELETE ALL? for
several seconds.
3. Press DELETE again, within five seconds, to erase all records.
The display will return to standby mode.
CALLER ID ERRORS
If there is an error in the transmission of information to your
Caller ID phone, INCOMPLETE DATA shows in the display.
If you have not subscribed to Caller ID service or it is not
working,
NO DATA shows in the display.

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CALL WAITING CALLER ID
Provided you subscribe to Caller ID with Call Waiting service
from your phone company, you may see who is calling when
you hear the call waiting tone in the receiver. The CID
information appears in the display after you hear the tone.
Press flash to put the current call on hold and answer the
incoming call. Press flash again when you want to return to the
first call.
IMPORTANT: In order to use all of the features of this unit, you must
subscribe to either the standard Name/Number Caller ID Service or
Call Waiting Caller ID Service. To know who is calling while you are
on the phone, you must subscribe to Call Waiting Caller ID Service.
CHANGING THE BATTERY
Make sure the telephone is OFF (not in TALK mode) before you
replace battery.
1. Remove the battery compartment cover.
2. Disconnect the battery plug from the jack inside the battery
compartment and remove the battery pack from the handset.
3. Insert the new battery pack and reconnect the battery plug to
the jack inside the compartment.
4. Put the battery compartment cover back on.
5. Place handset in charge cradle to charge. If you don’t charge
the handset battery properly (for 12 hours) when you first set
up the phone and/or when you install a new battery pack, the
battery’s long-term performance will be compromised.
BATTERY SAFETY PRECAUTIONS
•Do not burn, disassemble, mutilate, or puncture. Like other
batteries of this type, toxic materials could be released which
can cause injury.

•Keep batteries out of the reach of children.
•Remove batteries if storing over 30 days.
CAUTION: To reduce the risk of fire or personal injury, use
only the battery listed in the instruction book.
HEADSET AND BELT CLIP OPERATION
CONNECTING AN OPTIONAL HEADSET TO THE HANDSET
For hands free conversation, connect the headset (optional) to
the HEADSET jack as shown. The handset receiver and
microphone are disabled when the headset is connected.
Adjust the headset to rest comfortably on top of your head and
over your ear. Move the microphone to approximately 2 to 3 inches
from your mouth.
•Press the talk/callback button to answer or place a call before
using the headset.
CONNECTING THE BELT CLIP
There are two slots, one on each side of the handset.
•Attach the belt clip by inserting the sides of the belt clip into
the slots. Snap the ends of the belt clip into place.
Slot for belt clip
Headset jack
Headset plug
DISPLAY MESSAGES
The following indicators show the status of a message or of
the unit.
REGISTRATION: Prompt telling you to enter registration
mode of handset.
ENTER NUMBER: Prompt telling you to enter the number
in one of the 40 memory locations.
ENTER NAME: Prompt telling you to enter the name in
one of the 40 memory locations.
ENTER LOCATION: Prompt telling you to assign the memory
location(from 01 to 40).

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LINE ON HOLD: Prompt telling you that the line you
selected is currently on hold.
LINE IN USE: Prompt telling you that the line you
selected is currently in use by other
extension.
REGISTER..: Prompt message telling you that register
is in process.
INCOMPLETE DATA: Caller information has been interrupted
during transmission or the phone line is
excessively noisy.
ERROR: INHIBITED: Handset use is forbidden due to
unknown error.
PRIVACY LINE: Line use is forbidden because someone
has assigned the line as privacy line.
BASE IN USE: The Base unit(25413/4/5) is in use by
someone so handset use is prohibited.
SELECT PHONE ID: Prompt asking user to key in the ID of
other extension during intercom use.
DELET ALL: Prompt asking if you want to erase all
Caller ID records.
START/END: Indicate sthere is no additional
Information Caller ID memory.
NEW CALL: Indicates call has not been viewed.
NO NUMBER: Indicates no Caller Number was received.
NO NAME: Indicates no Caller Name was received.
NO DATA: Indicates no Caller ID information
was received.
BLOCKED CALL: The person calling has had their
information blocked from
transmission.
BLOCKED NAME: The person calling has had their name
blocked from transmission.
BLOCKED NUMBER: The person calling has had their number
blocked from transmission.
UNKNOWN CALLER: The incoming call is from an area not
serviced by Caller ID or the information
was not sent.
UNKNOWN NAME: The incoming call is from an area that
information regarding their name was
not sent.
UNKNOWN NUMBER: The incoming call is from an area that
information regarding their number was
not sent.

HANDSET SOUND SIGNALS
Signal Meaning
A long warbling tone (with ringer on) Signals an incoming call
Three short beeps Page signal
One short beep (every 7 seconds) Low battery warning
TROUBLESHOOTING GUIDE
TELEPHONE SOLUTIONS
No dial tone
•Check and repeat installation steps:
Ensure the base power cord is connected to a working outlet.
Ensure the telephone line cord is connected to the base and
the wall jack .
•Connect another phone to the same jack; if there is still no
dial tone, the problem might be your wiring or local service.
•The cordless handset may be out of range of the base. Move
closer to the base.
•Ensure the battery is properly charged (12 hours).
•Ensure the battery pack installed correctly.
•Did the handset beep when you pressed the TALK button?
The battery may need to be charged.
Dial tone is OK, but can’t dial out
•Make sure the type of phone service you are subscribed to is
TONE. This handset is TONE only.
Handset does not ring
•Make sure the handset ringer switch is turned on.
•The cordless handset may be out of range. Move closer to
the base.
•You may have too many extension phones on your line. Try
unplugging some phones.
•Check for dial tone. If no dial tone is heard, see No dial
tone above.
You experience static, noise, or fading in and out
•Change channels.
•The cordless handset may be out of range of the base. Move
closer to the base.
•Make sure base is not plugged into an outlet with another
household appliance.
•Charge the battery.
Unit beeps
•Clean charging contacts on cordless handset and charge
cradle with a soft cloth, remove comma or an eraser.
•See solutions for “No dial tone” on previous page.
•Replace the battery.