RCA TCH5401 User manual

TC25423, TC25424, or
TC25425 base units.
Model TCH5401

2
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone
Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical
Requirements for Telephone Terminal Equipment published by ACTA.
A plug and jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See installation instructions
for details. This product meets the applicable Industry Canada technical specifications.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own
telephone equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your
telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line,
ensure the installation of this product does not disable your alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone company or a
qualified installer.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network,
the telephone company shall, where practicable, notify you that temporary discontinuance of
Important Information
1 Notification to the Local Telephone Company
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
The Ringer Equivalence Number (REN) for this terminal equipment is [to be filled with
corresponding REN]. The REN is an indication of the maximum number of devices allowed to
be connected to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs of all the
devices does not exceed five.
ACTA. On the [insert location of the label] of this equipment is a label that contains, among
other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this
number must be provided to the telephone company.
The REN is useful in determining the number of devices you may connect to your telephone
line and still have all of these devices ring when your telephone number is called. In most (but
not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5.
To be certain of the number of devices you may connect to your line as determined by the
REN, you should contact your local telephone company.
The REN for this product is part of the
product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the
REN without a decimal point (e.g., 03 is a REN of 0.3).

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The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business and
not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the
use or performance of your telephone equipment, the telephone company must give you
adequate notice, in writing, to allow you to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules and the Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is
“receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment
and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to
which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced
radio/television technician for additional suggestions. Also, the Federal Communications
Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference
Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C.
20402. Please specify stock number 004-000-00345-4 when ordering copies.
Notice: The changes or modifications to this unit not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Important Information
service may be required. Where prior notice is not practicable and the circumstances warrant
such action, the telephone company may temporarily discontinue service immediately. In case
of such temporary discontinuance, the telephone company must: (1) promptly notify you of
such temporary discontinuance; (2) afford you the opportunity to correct the situation; and
(3) inform you of your right to bring a complaint to the Commission pursuant to procedures
set forth in Subpart E of Part 68, FCC Rules and Regulations.

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Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of
20 centimeters between the radiator and your body. This transmitter must not be co-located
or operated in conjunction with any other antenna or transmitter.
For body worn operation, this phone has been tested and meets the FCC RF exposure
guidelines when used with the belt clip supplied with this product. Use of other accessories
may not ensure compliance with FCC RF exposure guidelines.
This telephone is compliant with the DECT 6.0 standard which operates in the
1.92GHz to 1.93GHz frequency range.
Important Information
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.

VOLUME ADJUST........................................... 17
SPEAKERPHONE MODE .................................. 18
HOLD ........................................................ 18
TRANSFER ..................................................... 18
PRIVACY ....................................................... 18
FLASH ........................................................ 18
CALL TIMER.................................................. 18
OUT OF RANGE............................................. 18
BATTERY LOW............................................... 19
PAGING ALL EXTENSION FROM THE CORDLESS
HANDSET........................................... 19
PAGING THE CORDLESS HANDSET................... 19
INTERCOM OPERATION .................................19
ANSWERING AN INTERCOM CALL ................... 19
RECEIVING AN INCOMING TELEPHONE CALL
DURING AN INTERCOM CALL .............. 19
USING INTERCOM WITH ATELEPHONE CALL .... 19
TWO-WAY INTERCOM CALLS........................ 20
THREE-WAY INTERCOM CALLS...................... 20
MAKING AN INTERCOM CALL WITH OTHER
EXTENSIONS....................................... 20
MEMORY..................................................20
STORING ANAME AND NUMBER IN
MEMORY........................................... 20
STORING AREDIAL NUMBER.......................... 21
INSERTING APAUSE IN THE DIALING
SEQUENCE ......................................... 21
REVIEWING, CHANGING OR DELETING STORED
NAMES/NUMBERS ............................. 21
DIALING ASTORED NUMBER ........................ 22
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Table of Contents
IMPORTANT INFORMATION ...........................2
EQUIPMENT APPROVAL INFORMATION ...............2
INTERFERENCE INFORMATION ...........................3
HEARING AID COMPATIBILITY (HAC) ..............3
LICENSING ..................................................4
FCC RF RADIATION EXPOSURE STATEMENT ......4
INTRODUCTION ..........................................7
INTRODUCTION .............................................7
BEFORE YOUR BEGIN ....................................8
PARTS CHECKLIST.............................................8
DIGITAL SECURITY SYSTEM................................8
IMPORTANT INSTALLATION INFORMATION ............8
IMPORTANT INSTALLATION GUIDELINES ...............9
INSTALLING THE HANDSET BATTERY ...................9
CONNECTIONS AND SETUP...........................9
CONNECTING THE AC (ELECTRICAL) POWER ... 10
CONNECTING THE RF MODULE ...................... 10
HANDSET LAYOUT...........................................11
HANDSET CHARGE CRADLE........................... 11
TELEPHONE SETUP ......................................12
AUTO ANSWER ................................................. 12
REGIONAL CODE ........................................... 12
AREA CODE.................................................. 12
Registration .................................................. 13
LANGUAGE.................................................... 14
CLEAR ALL MEMORY .................................... 14
CONTRAST .................................................... 14
SET TIME...................................................... 15
VISUAL INDICATORS....................................... 16
CHARGE INDICATOR ON THE CRADLE ......... 16
ANSWERING ACALL...................................... 16
MAKING ACALL ........................................... 16
BASIC OPERATION...............................................16
R MELODY .............................................. 14
RING VOLUME .............................................. 15
RESTRE SETTING............................................ 14
KEY TONE ....................................................15
ING
.........................................................16REDIAL
CONFERENCE CALL........................................ 17
CALLER ID (CID)......................................... 22
RECEIVING AND STORING CID RECORDS ........ 23
REVIEWING CALL RECORDS............................ 23
TRANSFERRING CID RECORDS TO MEMORY.... 24
DIALING ACALLER ID NUMBER .................... 24
C IDALLER ............................................... 22

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Table of Contents
DELETING THE CURRENT CALLER ID RECORD.. 25
DELETING ALL CALLER ID RECORDS............... 25
CALLER ID ERRORS....................................... 25
CALL WAITING CALLER ID............................ 25
OTHER INFORMATION ...............................26
CHANGING THE BATTERY..............................26
BATTERY SAFETY PRECAUTIONS ...................... 26
BELT CLIP OPERATION .................................27
CONNECTING THE BELT CLIP .......................... 27
DISPLAY MESSAGES....................................27
TROUBLESHOOTING GUIDE ............................28
TELEPHONE SOLUTIONS ................................. 28
CALLER ID SOLUTIONS ................................. 29
BATTERY SOLUTIONS..................................... 29
GENERAL PRODUCT CARE.............................29
CAUSES OF POOR RECEPTION........................30
WARRANTY............................................30
WARRANTY ASSISTANCE ..............................30
LIMITED WARRANTY ...................................31
ACCESSORY INFORMATION ............................32
INDEX...................................................33

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Introduction
CAUTION: When using telephone equipment, there are basic safety instructions
that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS
provided with this product and save them for future reference.
Congratulations on purchasing this RCA telephone. This system operates in the
DECT 6.0 frequency range. This accessory handset will expand the phone systems for
Models TC25423/TC25424/TC25425 to cordless when the RF module (packed with this
cordless handset) is plugged into the back of the base unit.
Features:
•Call Waiting and Caller ID Compatible
•Tone Dialing
•Intercom
•Call Transfer
This telephone has been designed to be simple to use, however, you can reach its full
potential more quickly by taking a few minutes to read this instruction book. This
telephone is a multifunction product for use with Call Waiting and Caller ID services
available from your local telephone company.
Your Caller ID Call Waiting phone allows you to:
•View the name and telephone number of a caller while you are on the phone
(Call Waiting Caller ID).
•Identify callers before you answer the phone.
•View the time and date of each incoming call.
•Record up to 99 Caller ID messages sequentially in each handset.
•Know who called while you are on the line or when you were away.
• Screen unwanted calls, eliminate harassment from annoying calls, or to get prepared
before answering a call.
IMPORTANT: In order to use all of the features of this telephone, you must subscribe
to two separate services available from your local telephone company: the standard
Name/Number Caller ID Service to know who is calling when the phone rings and Caller
ID with Call Waiting Service to know who is calling while you are on the phone.
Introduction

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Before Your Begin
Parts Checklist
Make sure your package includes the items shown here.
Connections and Setup
Belt
clip
AC power
adaptor
Handset
battery
Cordless
handset
TCH5401RE1-B
Cordless handset
charger
Cordless RF
module
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
Important Installation Information
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed
for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line
has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Temporarily disconnect any equipment connected to the phone such as faxes, other
phones, or modems.

CAUTION: To reduce the risk of fire or personal injury, use only the Telefield NA Inc.
approved Nickel-metal Hydride (Ni-MH) battery model T-T104 (GP, 2.4V, 550mAh),
that is compatible with this unit.

CAUTlON: To reduce risk of personaI injury, fire, or damage use only the
T-8BXD (charger) power adaptor listed in the user’s guide. This power adaptor
is intended to be correctly orientated in a vertical or floor mount position.