RCA 1123 User manual
Desktop
Speak
erphone
with Amplified
V
olume
and Tone Control
User’s Guide
P
l
e
a
s
e
r
e
a
d
t
h
i
s
manual before
operating
product for the first time.
Visit
the
RCA
web
siteat
www
.r
ca4phones.com
Model
1123
2
Equipment Approval
Information
Your
telephone equipment is approved for connection to the
Public
S
w
i
t
c
h
e
d
Telephone
Network and is in compliance with parts 15 and
68
,
FCC Rules and
R
e
gu
l
a
t
io
n
s
and the
T
e
c
hn
ic
a
l
R
e
qu
i
r
e
m
e
n
t
s
for
Telephone
T
e
rm
i
na
l
E
qu
i
p
m
e
n
t
published
by
A
CT
A
.
1 Notification to the Local
T
elephone
Company
On
thebottom of this
equipment is
a
label indicating,
amongotherinformation,
the
US
number
and
RingerEquivalence Number
(REN)
for the
equipment
.
Y
ou
must
,
upon request
,
provide
thisinformationto your
telephone
company.
The REN is useful in
determining
the
number
of
devices
you may
connect
to
your
telephone line
and
still have
allof
these devices
ring
when
your
telephone number iscalled.
Inmost
(but
not
all) areas,
the
sum
of the
RENs
of all
devices connected
to
one line should
not
exceed 5. To be
certain
of the
number
of
devices
youmay
connect
to your
line as
determined
by the
REN,
you
should
contactyour
local telephone
company.
A
plugand
jack used
to
connect
this
equipment
to the
premises
wiringand
telephone network
mustcomplywith the
applicable
FCC
Part
68
rules
and
requirementsadopted
by the
ACTA. A
compliant telephone
cordandmodular
plug
is provided
with this
product
.It
is designed
to
be connected
to acompatible
modular jack
that
is also
compliant
.
See
installation instructions
for details.
Notes
•
This equipment may
not
be used
on
coin
service
provided
by the
telephone
company.
•
P
ar
ty
lines
are
subject
to
state tariffs,
and
therefore,
you may
not
be able
to
use
your own
telephone equipment
if you areon
a party
line. Check
with your
local telephone
company.
•
Notice
must
be given
to the
telephone
company
upon
permanent
disconnection
of your
telephone
from your line.
•
If your
home hasspecially wired
alarm
equipment connected
to the
telephone line,ensure
the
installation
of thisproduct
does
not
disable
your
alarm
equipment
.If you
have questions
aboutwhat will
disable
alarm
equipment,
consult your
telephonecompany
or a qualified installer
.
US
Number is located on the cabinet
bott
om.
REN
Number is located on the cabinet
bott
om.
2 Rights of the
T
elephone
Company
Should
your
equipment cause
trouble on your line which may harm the telephone
n
e
t
w
o
r
k
,
the
telephone company
s
ha
ll
,
where
p
r
a
c
t
ic
ab
l
e
,
notify you
t
ha
t
temporary
discontinuance
of
service
may be r
e
qu
i
r
e
d
.
Where
prior notice is not
practicable and the
circumstances
warrant such
a
c
t
io
n
,
the
telephone
company
may temporarily
discontinue service i
mm
e
d
i
a
t
e
l
y
.
In case of such temporary
d
i
s
co
n
t
i
nuan
c
e
,
the
telephone
company m
u
s
t
:
(
1
)
promptly notify you of such
temporary discontinuance;
3
(
2
)
afford you the opportunity to correct the
s
i
t
ua
t
io
n
;
and
(
3
)
inform you of
y
o
u
r
right to bring a complaint to the
Commission
pursuant to
procedures
set forth in
S
ubpar
t
E
of
Part 68,
FCCRules
and
R
egulations.
The
telephone company may make changes in its communications
f
a
cili
t
i
e
s
,
e
qu
i
p
m
e
n
t
,
operations or procedures where such action is required in the
operation of its
business
and not
inconsistent
with
FCC Rules
and
R
e
gu
l
a
t
io
n
s
.
If
these
changes
are
expected
to affect the use or performanceof your telephone
e
qu
i
p
m
e
n
t
,
the
telephone
company must give you adequate
n
o
t
ic
e
,
in wr
i
t
i
ng
,
t
o
allowyou to maintain
uninterrupted
service.
Interference Information
This
device
complies
with
Part
15 of the
FCC
R
u
l
e
s
.
Operation
is subject to the
following
two
conditions:
(1) This device may
not
cause
harmful
interference;
and
(2)
This device
must accept any
interference received, including interference
that may
cause undesired
operation.
This
equipment has been tested and found to comply with the limits for a
C
l
a
ss
B digital
d
e
vic
e
,
pursuant to
Part
15 of the
FCC
R
u
l
e
s
.
These
limits are designed
to provide
reasonable
protection against harmful
interference
in a residential
installation.
This
equipment
g
e
n
e
r
a
t
e
s
,
u
s
e
s
,
and can radiate radio frequency energy
and
,
i
f
not installed and used in accordance with the
i
n
s
t
r
u
c
t
io
n
s
,
may cause harmful
interference to radio
co
mm
un
ic
a
t
io
n
s
.
H
o
w
e
v
e
r
,
there is no guarantee
t
ha
t
interference
willnot
occur
ina particularinstallation.
Privacy
of
Communications
may not be
ensured
when using this
p
r
o
du
c
t
.
If this
equipment does cause
harmful
interference
to radio or
television reception,
which
can be
determined
by turning the
equipment
off and
on,
the
user
is
encouraged
to
try to correctthe
interference
by
one
or
more
of the
following
measures:
•
R
e
o
r
i
e
n
t
or relocate the
receiving
antenna
(
t
ha
t
is,
the antenna for radio or
television
that
is “receiving”
the interference).
•
R
e
o
r
i
e
n
t
o
r r
e
l
o
c
a
te
a
n
d
i
n
c
r
e
a
s
e t
h
e
s
e
p
a
r
a
t
i
o
n
b
e
tw
e
e
n t
h
e
telecommunications equipment
and
receiving
antenna.
•
Connect
the
telecommunications equipment
intoanoutlet onacircuit
different
from that to whichthe
receiving antenna is
connected.
If these
measures
do not eliminate the
i
n
t
e
r
f
e
r
e
n
c
e
,
please
consult your dealer
or an
experienced
r
ad
io
/
t
e
l
e
vi
s
io
n
technician for additional
s
ugg
e
s
t
io
n
s
.
A
l
s
o
,
the
Federal Communications Commission
has prepared a helpful
b
oo
k
l
e
t
,
“How
T
o
Identify and
Resolve Radio/TV Interference Problems.”This booklet
is
available
from
the
U.S.
Government Printing
Office, W
a
s
h
i
ng
t
o
n
,
D.C.
20402
.
P
l
e
a
se
s
p
e
c
i
f
y
st
o
c
k
number
004-000-0034
5-4 when ordering
copies.
N
o
t
i
c
e
:
The
changesor modifications not
expressly
approved by the
pa
r
t
y
responsible
for compliance could void the
u
s
e
r’s authority to operate the
equipment
.
4
LIGHTNING
A
SIGN
“DANGEROUS
INSIDE
A
N M / K
Hearing
Aid
Compatibility
(HAC
)
This telephone system meets
FCC
standards
for
Hearing Aid
Compatibility.
FCC RF Radiation Exposure
S
tat
ement
This
equipment
complies
with
FCC RF
radiation
exposure
limits set forth for an
uncontrolled
e
n
vi
r
o
n
m
e
n
t
.
This
equipmentshouldbe installedand operated w
i
t
h
a
m
i
n
i
m
u
m
d
i
st
a
nc
e
of 20
c
e
n
t
i
m
ete
r
s
between
the r
a
d
i
a
t
o
r and your
b
o
dy
.
T
h
i
s
t
r
a
n
s
m
i
tte
r must not be
c
o
-
l
o
c
a
te
d
or
operated
i
n
c
o
n
j
unc
t
i
o
n
w
i
t
h
any
o
t
h
e
r
antenna
or
transmitter
.
Industr
y
Canada
(I.
C.)
Notice
This
product meets the applicable Industry Canada technical specifications.
Le
présent materiel est conforme aux
specifications
techniquesapplicables
d'Industrie
Canada.”
The Ringer
E
qu
iv
a
l
e
n
c
e
Number is an indication of the maximum number of
terminals allowed to be connected to a telephone
i
n
t
e
r
f
a
c
e
.
The
termination
on an interface may consist of any combination of
devices
subject only to the
requirement that the sum of the
Ringer
E
qu
iv
a
l
e
n
c
e
Numbers
of all the devices
does not exceed five.
L'indice d'équivalence
de la
sonnerie
(IES)
sert à indiquer le nombre maximal de
terminauxqui
peuvent
être
raccordés
à une
interface téléphonique. La
terminaison
d'une interface peut
consister
en une
combinaison quelconque
de
d
i
s
p
o
s
i
t
i
f
s
,
à la
seule
condition que la somme
d'indices d'équivalence
de la
sonnerie
de tous les
dispositifs n'excède pas
5.''
This
Class
B
digital
apparatus
complies with Canadian ICES-003.
Cet
a
pp
a
r
e
il
nu
m
é
r
i
qu
e
de
l
a
c
l
a
sse
B est conforme à
l
a
norme NMB-003
du
Canada.
IMPORTANT
SAFETY
INSTRUCTIONS
When using your
telephone
e
qu
i
p
m
e
n
t
,
basic safety
precautions
should always
be followed to reduce the risk of fire, electric shock and injury to persons, including
the
following:
1. Do not use this product near w
ater
,
for example, near a bath
tub
,
wash
b
o
w
l
,
kitchen sink or laundry
t
ub
,
in a wet basementor near a swimming
p
ool
.
2
.
Avoid
using a
telephone
(
o
t
h
e
r than a
cordless
t
y
p
e
)
during an electrical
storm. There may be a remote risk of electric shock from lightning. 3. Do not use
the
telephone
to reporta
gas leak
inthevicinity of the
leak
.
WARNING: TO
PREVENT FIRE
OR
ELECTRICAL
SHOCK
HAZARD, DO
NO
T
EXPOSE
THIS
PRODUCT TO RAIN
OR
MOIS
TURE.
5
T
able
of
Cont
ents
Equipment
Approval
Information.....2
I
n
t
e
r
f
e
r
e
n
c
e
I
n
f
o
r
m
at
i
o
n ..................3
Hearing
Aid
Compatibility
(HAC
).........4
FCC RF Radiation Exposure
S
tat
ement
................................................4
Introduction
...........................................6
Before
Y
ou
Begin ................................7
Parts Checklist
.................................................
7
Telephone Jack
R
equirements
...............7
I
n
s
t
a
ll
a
t
i
o
n
........................................
7
Important
Installation Guidelines…….
..7
Base Layout
............................................8
Back
&
Side
V
i
e
w
s
..................................
9
I
n
s
ta
lli
n
g
T
h
e
Phone .........................10
C
o
nn
e
ct
i
n
g
the
T
e
l
e
ph
o
n
e
L
i
n
e
……..
10
Wall Mounting
...........................................
11
T
elephone
Operation .......................12
S
p
e
a
ke
r
ph
o
n
e
...........................................
12
Placing Call
.................................................
12
Handset
........................................................
12
S
p
e
a
ke
r
ph
o
n
e
...........................................
12
Answering a Call
.......................................
12
Handset
........................................................
12
S
p
e
a
ke
r
ph
o
n
e
………................................
13
Volume
.........................................................13
Amplified Audio
...........................................13
Audio
T
one
Control
....................................14
Mute
.................................................................
.1
4
Flash
.................................................................14
Redial
...............................................................14
Memory ................................................15
S
t
o
r
i
ng
A Number
In
Memory
……….......15
Adding A Pause To
The
Dialing
Sequence
........................................................1
5
Changing A
S
tor
ed
Number ................16
Dialing A
Number
Fr
om
Memory
.............1
6
T
r
oubleshooting
Guide......................16
General Product
Care
........................17
Warranty Assistance .........................17
Limited
Warranty ...............................18
Introduction
CAUTION:
When using telephone equipment , there are basic
safety
instructions that should always be followed.
Refer
to the
I
M
PO
R
T
A
N
T
SAFETY
INSTRUCTIONS provided with this product and save them
for
future
r
efer
ence.
Thisphone is designed
for
those individuals
with mildto
severehearing
loss.
The
unit
is designed
to controlthe
volume
of the
phone as well as
the
frequencies that fityour hearing. It has an
Audio
T
one
control allowing
you
to customize the phone to your
preference
frequency from 600Hz to 3KHz.
The phone is designed
with
unique features
to protect the
hearing
inyour
family.
You
will be
able
to switch
between
automatic andmanual
amplification modes to protect your hearing from being exposed
to
dangerous sound
levels.
Please read
thismanualverycarefully
before using
your
1123
and
keep
it for future
reference.
If you
have
any
questions
or
problems, consult
the
Troubleshooting Tips
for the solution.
7 8
Befor
e
Y
ou
Begin
Parts
Checklist
Make sure
your
package includes
the
items shown
here.
REDIA
L
ST ORE
AB
C
2 DEF
3
GHI
4 JKL 5
M
NO
6
P QR S
T
U
V
WXYZ
EXIT
/
FLAS
H
T
ON
E
*
O
PER0P
A
USE # M UT E
Base
+
VOLUM
E
A M
P L
I
F
Y
Desktop
pedestal
Handset
Coiled
cord
Telephone Jack
R
equirements
To use
this
phone,
you
need
an
RJ11C
type
modular telephone
jack
,
whichmight
look like
the
one pictured here,installed
inyour
home.
Ifyou
don’t
have
a
modular
jack
,
callyour
local
phone
company
to find out how to get one installed.
Line
cord
Wall
plate
telephone
line
jack
Installation
Important Installation
Guidelines
•
Avoid
sources of noise and heat,
such as motors,
fluorescent
lighting,
microwave oven,heating appliances,
anddirect
sunlight
.
•
Avoid areas
of
excessive
dust
,
moisture,
andlowtemperatures.
•
Avoid
other
cordless telephones
or
personal
computer
s.
•
Never install telephone
wiringduringa
lightning
storm.
•
Never install telephone jacks
inwet
locations unless
the
jack is
speci
fi
cally designed for wet
locations.
•
Never touch
non-insulated telephone
wires or terminals, unless
the
telephone line has been disconnected
at the
network
interface.
•
Use
caution
when installing
or modifying
telephone
lines.
U
Base
Layout
M1/M3
memorybuttons
M2/M4
memory
buttons
M1
M2
AUDIO
T
ONE
CONTR
OL
M3
M4
R
=
EDIAL
REDIAL
button
S
TOR
E
STORE
button
T
ONE
button
GHI
4
PQRS7
T
O
N
E
*
AB
C
2
JKL
5
T
U
V
8
O
P
ER
0
DEF
3
M
N
O
6
WXYZ9
P
A
U
SE
#
+
VOLUM
E
EXIT
/
FLASH
MUTE
AMPLIFY
#
PAUSE
button
E
XIT/FLASH
button
MUTE
button
AMPLIFY
button
SPEAKER
button
VOLUME
button
Back
&
Side
Views
Volume
Override
Switch
OF
F
T
E
L
.
L
IN
E
AMPLIFY
Override
LINE
jack
S
witch
(BACK VIE
W)
RINGER V
OL
(HIGH/L
OW/OFF)
switch
RINGER PIT
CH
(HIGH/L
OW)
switch
(SIDE
VIE
W)
Installing
the
Phone
Connecting the
T
elephone
Line
NOTE:
Theunit is shipped fromthe
fact
or
y
for placement on a level sur
face.
1. Choose
an
area near
a
telephone
wall
jack (RJ11C),
and
place
your cordless
telephone
ona
level surface, such as
a
desktop
or
tabletop
,
oryou may
mount it onthewall.
2.Plug one end
of thetelephone
line
cordintothe
Line jack
at
the
back
of the
base
andthe
other
end
into a
modular
jack
.
3.
If you
have
anotherdevice
(example,
an
additional
auxiliary
phone
or data
modem)
need
to be
connected
to theunit
,
please connect it to the
Data
jack
onthe
back
of theunit
.
4. Connect one end of the coiled
handset
cord to the jack on the
handset
.
5. Plug
theother
end
of the
coiled handset
cordto the
jack
onthebase.
6.Adjust
the
RINGER VOLUME
switchto the
desired setting: HIGH,LOW
or
OFF
.
The
unit
is
properly
installed
if you
pick
upthe
handset
and
hear
thedial
tone. If you don’t
hear
a dialtone,
recheck
allthe
installation
steps.
Wall
Mounting
To detach
the
desktop
pedestal:
1. Rotate the hook 180°.
(R
efer
to Dia.1A)
2.Plug one end
of thestraight
telephone line
cordintothe jack
on thebottom of thebase.
3.
onthebottom of the
base
unit if
you’ve opened
them before.
4. Feed the line cord through the
gr
oov
e
andplugthe
end
intothemodular
telephone jack
.
Excesstelephone
line
canbestuffedintothe
recess
area
on thebottom of the
Base
Unit
.
5. Slip
themounting
holes (on
thebottom
180°
(Dia.1A)
of
the
base)
over
the
w
all
plate
posts
and
fi
r
m
l
y
s
li
d
e
the
un
i
t
down
i
n
t
o
p
l
a
c
e
.
T
elephone
Operation
Speakerphone
For
hands-free operation
and convenience, this unit is equipped with
a
speakerphone.
For best speakerphone performance, avoid
thefollowing:
•
Areas
with high
background noise.
(The
microphone
might
pick
up
these sounds
and
prevent
the
speakerphone
from
going into the receiving mode when you
finish
talking.)
•
S
ur
faces
affected
by vibration.
•
Recessed areas such as
in a
corner
,
under
a
cupboard,
or
nextto a
cabinet
,
whichcan
generate
an
echo
effect
.
Note
the
following guidelines when using
thespeakerphone:
•
T
h
e
speakerphone
works
s
i
m
il
a
r to a two-way radio
i
n
that you can
o
n
l
y
listen
ortalkat
one
time.
•
S
tay
reasonably close
to the
phone so
that you canbeclearly
heard
by the
person
to whom you aretalking.
•
You
can adjust the
speaker
volume by adjusting the volume
(
or
)
buttons
while speakerphone is
inuse.
•
Thespeakerphone indicator comes
on
when
the
speakerphone is
inuse.
Placing
a Call
Handset
1. Pick
upthe
handset
and
listen
for a dialtone.
2.
Dial
the number you want to call.
3. When
fi
nished,
hang up the
handset
.
Speakerphone
1. Press
the
speaker
button onthe
base
and
listen
for adialtone.
2.
Dial
the number you want to call.
3. When
fi
nished,
press the speaker button to hang
up
.
Answering
a Call
NOTE:
Make
sure the ringer switch is set to
HI
or
LO,
or the
phone
willnot ring.Thevisual ring indicator willflash at all
settings.
Handset
1.When
the
phone rings, pick
upthe
handset
.
2. When
fi
nished,
hang up the
handset
.
Speakerphone
1.When
the
phone rings, press
the
speaker
button to
answer
acall.
2. When
fi
nished,
press the speaker button to hang
up
.
You
may
switch between
the
speakerphone
andthe
handset during
thedialing
process
or anytime
during
a
co
n
v
e
r
s
a
t
io
n
.
Speakerphone
to
Handset
-
P
i
c
k
up
the
handset
to
disable
the
speakerphone. Thespeakerphone indicator
turns
off
.
Handset
to
Speakerphone -
Press
the
speaker
button,andthenhangup
the
hand
s
e
t
.
Thespeakerphone indicator
turnsonandthe
handset is
d
i
s
ab
l
e
d
.
Volume
You
cancontrolthe
volume
of boththe
handset receiver
andthe
speakerphone.
While using
the
handset
or
speakerphone,
you may
adjust
the
volume
to
the
desired listening level
by
using
the
volume
(
or
)
buttons.
Handset
volume has 4 levels for
adjustment
and Speaker volume has 8 levels.
Amplified
Audio
You
may
press
the amplify button to temporarily
boost
the
volume
of the
handset receiver
duringa
call. To
returnto normal
levels, press
thebutton
again. Volume
levels will
also
return
to normal
when handset is replaced
on
base
after call.
The “AMPLIFY”
button
controls
the
increased
volume
level
and
audio
toneof the
handset
.
1
.
Press
the
volume
(
o
r
)
button to m
i
n
i
m
u
m
,
pick
upthe
handset
andpress
the amplify button to turn on the incoming voice ampli
fi
er
. The
indicator
around
thebutton illuminates.
2
.
Adjust
the
volume
by
pressing
the
volume
(
o
r
)
bu
tt
o
n
.
When
the
a
m
p
li
f
y
button
i
s
pressed
,
an extra
l
e
v
e
l
of
a
m
p
li
fi
e
d
v
o
l
u
m
e
i
s
added
p
r
o
v
i
d
i
ng
up
t
o
40dB of gain and level control. In
standard
use, the ampli
fi
er
turns off whenever you hang up the telephone.
If
you want the ampli
fi
er
to
turn on
whenever
you
pick
upthe
handset
, slide
the
Amplify Override
switch
located
at the
back
of theunit to ON.
N
O
TE
:
AMPLIFY
feature is possible in both Handset and
S
p
e
a
ke
r
Mode.
WARNING: This Product is designed for users with
hearing
disabilities and automatically amplifies the volume to
the
highest level when the
Amplify Override
switch is set to
“ON”
.
If
you wish to prevent the automatic amplification, please turn
the
Amplify Override
switch located on the back of the set to
“OFF”
.
Audio Tone
Control
The phone’s Audio Tone Control boosts
the
sound
of the
frequency
range
from 600Hz to
3KHz
to
compensate
for the ear’s limited sensitivity in
the
range.
1. To
turn onthe
Audio Tone Control, press
the“amplify” button after you
pick
upthe
handset
,
or any time duringthea
call. The indicator
around
the button illuminates.
2.
To
adjust the setting,
rotate
the
Audio
T
one
Control to select the
speci
fi
c
frequency range.
3. To
turn off the
Audio Tone Control press
the“amplify” button andthe
indicator
light turnsoff
.
Mute
Use
themute button to interrupt a
phone conversation
to talk
privatelywith
someone else
inthe room.
A conversation can
be
muted
while using
the
speakerphone, handset
or
neck loop
.
1. Press
themutebutton.
The
mute
indicator
illuminates.
2. Press
mute
again
to turn it off
.
Note: Switching fromspeakerphone to handset cancels mut
e.
Flash
Press the flash button to activate customer
calling services such as call
waiting or call
transfer
,
whichare
provided
by your
local phone
company.
R
edial
You
may
redial
thelast
number
you
called
by pressing
the
redial
button after you get a dialtone.
NOTE:
The
R
edial feature holds in memory the last phone number
you dialed
(
a
s
many as 32 d
i
g
i
t
s
)
.
If
you pressed any numb
e
r
s
after dialing the phone number,
(
f
o
r
example, when
a
cc
ess
i
n
g
a
voice-menu system) those numbers also are redialed.
Memory
Store as many as 4 numbers in memory for easy dialing. They can be
stored
the
one-touch
memory on the top of the Base unit.
Y
ou
can use the
space
provided
to
either write
thename of your contacts or
stick pictures for easy
recognition.
Storing a Number in Memory
1. Pick
upthe
handset
or
press
SPE
AKER
.
2. Press
the
STORE
button.
3.
Dial
the number to be stored (up to 16 digits).
4. Press the
STORE
button.
5. Select and press any of the
one-touch
Memory Location
buttons.
6. Hang
upthe
phone
or
press
the
SPEAKER
button.
Adding
a
Pause
tothe
Dialing
Sequence
Use
the
#pause
button to
insert
adelayinthe
dialing sequence when
storing
a
number
,
for
example, when
you
need
to dial9to get an
outside
line.
Pause
function
is enabled when
the
#pause
button
is pressed
and
held
for 2
seconds.
Press
andhold
#pause
button at thepoint inthe
dialing sequence
inwhicha
pause is
required.
The pause
time
is approximately
four
seconds,
if
additional
time
is
needed,
press
andholdthe
#pause
button again.
Changing
a
Stored
Number
Follow
the
same steps as “Storing
a
Number
into
Memory.”The
newnumbers
will
overwrite
the
existing
number
s.
Dialing a Number fromMemory
You
candial
numbers
from memory
when using
the
handset
or
s
p
e
a
ke
r
ph
o
n
e
.
When you get a dial tone, press the
one-touch
memory button for the
number
you want to dial.
T
r
oubleshooting
Guide
No dial
tone
•
Check
installation:
Make sure
the
telephone line
cord
is connected
to the
base
unit andthe
wall
phone jack
.
•
Check
the
hook switch. Make sure
it fully
extends
when the
handset
is lifted
from thecradle.
•
Y
ou
must have
touch-tone
service on your line to use this phone.
If
you
do
not
know
what type of
service
you
have, check
with the
phone company.
•
Makesure speakerphone indicator comes
on
(if using speakerphone.)
•
U
np
l
ug
the
ph
o
n
e
,
w
a
i
t
30
se
c
o
nd
s
,
and plug the phone back
i
n
.
T
h
e
n
li
f
t
the
handset
to
check
thedial
tone.
•
Connect
another phone to the same modular
j
a
c
k
;
if the
second
phone
doesn’t
w
ork
,
the
problem
might bewith your wiring or
local
service.
•
Place the
handset
in the base for at least 20
seconds.
Phone doesn’t
ring
•
Makesure ringer
switch
is set
to
LO
or HI.
•
You
may have too many
extension
phones on your
li
n
e
.
Unplug some
extension
phones.
•
Check
for a dial
tone.
Ifthere
is
no dial
tone, see solutions
for
“No
dialtone.”
Low
handset or speaker v
olume
•
Check
the
receiver
or
speaker volume
settings.
Can’t
be heard by other par
ty
•
Make sure phone
cord
is securely plugged
in.
•
Make sure extension phones
are on the
hook
at the
same
time you’reusing
the
ph
o
n
e
.
It is normal for the volume to drop when additional extension
phones
are
used
at the
same
time.
Memory dialing
•
Make sure
you
entered numbers correctly.
(See
“Memory.
”)
•
Makesure the
telephone
is properly
i
n
s
t
a
ll
e
d
.
Pick
up the handset and
listen
for the dial
tone.
If you don’t hearthe dial
tone, recheck
or repeatthe
installation
steps.
General Product
Care
To keep
your
telephone working
and
looking good,
follow
these
guidelines:
•
Avoid
putting the
phone near heating appliances
and
devices
that
generate
electrical noise
(for
example, motors or
fluorescent
lamps
).
•
DO NOT
expose to direct sunlight or
moistur
e.
•
Avoid dropping
theunit andotherrough
tr
eatment
.
•
Clean
with a softcloth.
•
Never
use a strong cleaningagent or
abrasive
powder
because
this will
damage
the
fi
nish.
•
Retain
the original
packaging
in
case
you
need
to shipthe phoneat a later
date.
W
arranty
Assistance
Your sales
receipt
will be
required
to
demonstrate
proof of
purchase
in
order
t
o
validate
your warranty
eligibility. You
may want to attach
either
theoriginal,
or a
photocopy,
of your
sales receipt
to this
booklet
for future reference.
Ifthisproduct
was received as
a gift,
it
is suggested
you jot downthedate
of gift r
eceipt
,
as
thisinformationwill be
valuable should service
berequired
duringthewarranty
period.
If the
equipment is causing
harm to thetelephone
netw
ork
,
the
telephone
companymay
require
that you
disconnect
the
equipment
untilthe
problem is
resolved.
Purchase
Date or Date
R
eceiv
ed
as Gift
Name
of
S
tor
e
For instructions
onhowto obtain warranty
service,
you may callCustomer
Care at
1-877-722-4908
or you may
visit
our website at www
.r
ca4phones
.
com
.
If you
pr
efer
,
you may write to
us
at:
S
upr
eme
Power USA
LLC
PO Box
501045
Indianapolis
IN
46250-1045
Please
donot
send products
to this
address as
it only
adds delays
inservice
andmay
result
inlostor
damaged product
.
This PO BOX is
for written
communication
only.
If the equipment is causingharm to the
telephone
n
e
t
w
o
r
k
,
the telephone
company may
require
that you
disconnect
the
equipment
until the
problem
is
resolved.
Limit
ed
W
arranty
Whatyour limitedwarranty
cover
s:
•
Defects in materials or w
orkmanship
.
For
howlongafter your purchase:
•
One
year
,
from dateof
purchase. Please
retainyour
sales
r
eceipt
, as
that
will act
as
your proofof
purchase
in
order
to
validate
warranty status.
Whatwewill do:
•
Provide
you with a new
or
,
at our
option,
a
refurbished exchange
unit of
same
or
similar model. Theexchange model is under
warranty for the
remainder
of the original product’s one year warranty, or 90 days from
the
datethe
replacement
product
was shipped
to
you, whichever is
longer
.
How
to get service:
•
Call
Customer Care at
1-877-722-4908.
Please have
your
product with you and
please have
your
model number
and
date
code available when calling us.Themodel number
and
date
code
canbefoundonthe
underside
of the
base unit
.
If
you are within your limited warranty period and
it
is determined
that
service is
required:
•
We
will
ask
that you properly
pack
your product to
avoid shipping
damage.
We recommend
that you
use
the
original
cartonand
packing
materials.
•
We
will
ask
you to
include
with your productthefollowing:
o
Your name,
return
shipping address
anddaytime
phone
number
handwrittenor typed ona
sheet
of paper
o
A legible
copy of your
sales receipt
(
please
donot
send
theoriginal
sales receipt
)
•
Ship
your product
prepaid,
to the
address
we
provide. We
suggest
shipping
your product viaa
traceable carrier
,
as
wearenot
responsible for lost,
mis-directed or
damaged
shipments.
Y
ou
may
want to write the date
shipped,carrier
andtracking
number
here:
•
Upon receipt
of your product wewill
validate
your product
is
under
warranty andif
determined
your product
is
warranty
eligible,
wewill
ship
to you a new
or
,
at our
option,
a
refurbished exchange
unit of same
or
similar model. Thisexchange
unit will be
shipped
to you at no
cost
.
Whatyour limitedwarranty
does
not
cover
:
•
CustomerInstruction.
(Y
our
Owner’s Manual provides
information
regarding operating
and
install instructions.
Additional
informationmay be
obtained
by contactingthe retailer)
•
Installation
and
set-
up
service
adjustments.
•
Batteries.
•
Damage from misuse, neglect,
unauthorized
r
epair
.
•
Products which have been modified or
incorporated
into other
pr
oducts
•
Products
that
have been serviced
by an
unauthorized
ser
vicer
.
•
Products purchased
or
serviced outside
the
USA
or Canada.
•
Acts
of
nature, such as
but not limitedto
,
lightning
damage.
Limitation
of Warranty:
•
THIS LIMITED WARRANTY IS THE ONLY WARRANTY
A P P L I C A B L E
TO THIS PRODUCT.
ALL
OTHER WARRANTIES,
EXPRESS OR IMPLIED
(INCLUDING
ALL IMPLIED WARRANTIES OF
MERCHANTABILITY
OR
FITNESS FOR A PARTICULAR PURPOSE) ARE
HEREBY
DISCLAIMED
.
NO VERBAL OR WRITTEN INFORMATION
GIVEN BY
SUPREME
POWER USA LLC, ITS AGENTS, EM P LO YEES , RETAIL DEALERS OR
INDEPENDENT CONTRACTORS
SHALL CREATE A GUARANTY
OR
IN ANY WAY INCREASE THE SCOPE OF THIS
W
ARRANT
Y
.
•
REPAIR OR
REPLACEMENT AS
PROVIDED UNDER T H IS
W
ARRANT
Y
IS THE
EXCLUSIVE REMEDY OF THE
CONSUMER. SUPREME
POWER
USA LLC SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING
OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY
ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES
AND
LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE
STA
TE
OF INDIANA EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE
LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS
FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED
T
O
THE APPLICABLE WARRANTY PERIOD SET FORTH
ABO
VE.
Howstate law relates to this warranty:
Some states
donot allowthe
exclusion
norlimitationof
incidental
or
consequential damages,
or
limitations
onhow longan
implied
warranty
lasts so
the
above limitations
or
exclusions
may not apply to you.
This
warranty
gives
you
specific legal rights,
andyou
also
may
have
other
rights
that vary from stateto state.
If
you purchased your product outside the
USA
or Canada:
This
warranty
does
not
apply. Contact
your
dealer
for warranty information.
Product
R
egistration:
•
Pleasecomplete
andmailthe
Product
R
egistration
Card packed
with
your product or
visit
www.rca4phones.com
to
register
your new
product
.
Product registration is
not
required
for warranty coverage
but
does
allow
us
to contactyou
should
it benecessary.
Visit
the
R
CA
w
eb
sit
e
at
www
.r
ca4phones.com
Please
donot
send
any
products
to the
Indianapolis address listed
in
this
manualor onthe
carton. This
will only add
delays
in
service
for your
product
.
1123
Printed
inChina
10-35
Table of contents
Other RCA Telephone manuals
