RDM EC6000i Series User manual

EC6000i®, EC7000i®, and EC7500i®
Series Installation Guide

This manual, the EC6000i , EC7000i, and EC7500i Series Installation Guide, is intended for all units
belonging to the EC6000i, EC7000i, and EC7500i family of products.
EC6000i, EC7000i, EC7500i, ITMS, RDM, and the RDM logo are all registered trademarks of RDM
Corporation. All other brand names and trademarks appearing in this guide are the property of their
respective holders.
Copyright© RDM Corporation, 2012
All rights reserved. No part of this document may be reproduced in any form without the written consent of RDM Corporation.
Part Number: 302665
Revision: D

1
Contents
Compliance Statements ..................................................................2
Introduction .....................................................................................4
Requirements ..................................................................................5
Setting Up the EC6000i, EC7000i, or EC7500i ...............................6
Operating the Scanner ..................................................................15
Maintaining the EC6000i, EC7000i, or EC7500i ...........................20
Troubleshooting ............................................................................22
Specifications ................................................................................25
Warranty Information .....................................................................28

2
Compliance Statements
FCC Compliance Statement
NOTE for EC6000i , EC7000i, and EC7500i Series Scanners: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her
own expense.
Models with internal modem: This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the
bottom of this equipment is a label that contains, among other information, a product identifier in the format “US: AAAEQ##TXXX”. If
requested, this number must be provided to the telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68
rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See installation instructions for details.
The Ringer Equivalence Number (or REN) is used to determine the number of devices that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact
the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the
format “US: AAAEQ##TXXX”. The digits represented by ## are the REN without a decimal point (e.g. 03 is a REN of 0.3; 00 is a REN of 0.0).
For earlier products, the REN is separately shown on the label.
If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of the
service may be required. But if advance notice isn’t practical the telephone company will notify the customer as soon as possible. Also, you will
be advised of your right to file a complaint with the FCC if you believe it is necessary.

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The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this
equipment. If this happens the telephone company will provide advanced notice in order for you to make necessary modification to maintain
uninterrupted service.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation
commission for information.
If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this scanner does not disable oyour
alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
CAUTION: Changes or modifications not expresssly approved by RDM Corporation could void the user’s authority to operate the
equipment.
All units covered by this manual have no user-serviceable parts inside. In the event repairs are ever needed to any RDM product, they should be
performed by RDM Corporation or an authorized representative of RDM Corporation. For information please contact RDM Corporation,
4-608 Weber Street North, Waterloo, Ontario, Canada N2V 1K4, at 1-800-567-6227, or RDM’s US service agent below.
US Service Agent
William Buser
[phone]
[e-mail]
Industry Canada Compliance Statement
This product meets the applicable Industry Canada technical specifications/Le présent materiel est conforme aux specifications techniques
applicables d’Industrie Canada.
The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices
does not exceed five/L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à
une interface téléphonique. La terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que
la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.
For information contact: RDM Corporation, 4-608 Weber Street North, Waterloo, Ontario, Canada N2V 1K4

4
Introduction
The EC6000i®, the EC7000i®, and the EC7500i®Series Scanners are cost effective, feature rich, imaging
solutions. Using RDM’s industry leading progressive MICR method and imaging technology, the EC6000i,
the EC7000i, and the EC7500i Series Scanners are ideal for Check Electronification, Check Cashing, and
Walk-in Bill Payment applications.

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Requirements
• The EC6000i, the EC7000i, and the EC7500i units are for indoor use only. Keep the EC6000i, the
EC7000i, and the EC7500i dry; avoid areas of high humidity.
•Do not remove any cabinetry other than the areas specified in this guide. Removing cabinetry other
than the areas specified in this guide will void the warranty.
Recommendations
• This unit may be installed and programmed by a distributor (reseller) other than the original
manufacturer. Record all distributor contact information for future reference.
•Save the original box and packing material. Reuse them if the unit must be shipped to a new location.
•Position the unit so that the operator has easy access to the check path and a clear view of the LED. Do
not put the unit close to a heat source, in direct sunlight, or close to any device that can emit
electromagnetic interference, such as a computer monitor or power adapter.

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Setting Up the EC6000i, EC7000i, or EC7500i
To set up the EC6000i, the EC7000i, and the EC7500i,
follow steps A – H.
A. Choose a Location
Locate your scanner in a place that:
• has a flat surface, such as a countertop or table
• is convenient for the scanner operator
• offers adequate ventilation and protection from
elements such as heat, dust, oil, or moisture
• is close to a telephone line or network connection
(depending on your unit) and power connections.
B. Unpack the Shipping Box
1. Open the top of the box.
2. Remove and unwrap the items.
3. Save the box and wrapping for future use.
NOTE: Before unpacking the box, examine
it for damage received during shipping. If
the scanner, or any component, appears
damaged, do not use it. File a claim with the
shipping company and contact your
distributor.
Your EC6000i, EC7000i, or EC7500i
product package includes the following:
• The EC6000i, the EC7000i, or the
EC7500i scanner
• Power adapter
• Telephone line (optional with modem) -
EC6000i or EC7000i only
• Franking Acknowledgement Printer
Cartridge (optional) -
Reorder P/N 6000-6050
• USB cable

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C. Inspect the Unit’s Features
The illustrations below show a basic scanner (Model A), and an EC7500i scanner with a Magnetic Stripe
Reader (MSR) and printer (Model B). Scanner Model A will be graphically represented throughout this
manual for consistency. All other features of the EC6000i, the EC7000i, and the EC7500i are available as
standard or optional. All EC7500i series models are franker-enabled. Specific EC6000i and EC7000i series
models have franking capability.
Model A Model B
Check
Insertion
Slot
Printer
Scanner Status
LED
(Light)
Magnetic Stripe
Reader
Scanner Status
LED
(Light)
Check
Insertion
Slot

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Inside Components
Cover Latch
Image Frame in raised position
Outside Cover in raised position
Image Sensor
Document Feed Plate comes out to reveal optional
Franking Acknowledgement Printer Assembly
(EC6000i shown)
Document Sensors

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Connection Ports
RDM’s EC6000i, the EC7000i, and EC7500i can be installed in different configurations. These
configurations are set and programmed by the distributor (reseller) to suit your unique needs.
Follow instructions provided by your distributor (reseller).
EC6000i and EC7000i have the following ports:
Power: Red. Connect the power adaptor to this
port.
USB: Orange. Use this port to connect to a PC.
AUX: Yellow. Use this port to connect optional
peripheral devices such as a pass through
printer. (EC6000i, the EC7000i only)
COM: Green. Use this port to connect to a PC or
terminal (EC6000i, the EC7000i only).
TEL: Purple. This port offers an optional modem
to be connected to a telephone line. Some
scanners may not contain a TEL Port
(EC6000i, the EC7000i only).
EC6000i and EC7000i Connectors
EC7500i Connectors
PowerUSB-B

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D. Insert the Franking Acknowledgement
Printer Cartridge (Optional)
The Franking Acknowledgement Printer Cartridge is an optional
ink stamp, that marks the front of each check with a
“Electronically Presented” message, or a message that you create.
If you have purchased this option, follow these directions to insert
the printer cartridge into the unit.
I. Access the Printer Assembly
1. Press the latch and lift the cover to access the imaging
frame.
2. Lift the imaging frame to access the feed plate.
3. Locate the blue tab on the side of the unit.
a. With your thumb on the outside of the unit, apply
enough pressure to pull the blue tab towards the
outside of the unit and hold it there.
b. While holding the blue tab, lift the document feed
plate up and to the left or up and to the right to free
it from the opposite side.
c. Remove the plate completely. (continued...)

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II. Insert the Franking Acknowledgement
Printer Cartridge into the Printer Assembly
1. Insert the Franking Acknowledgment Printer
Cartridge straight into the printer assembly.
2. Apply pressure to the widest part of the flat top until
the cartridge clicks into place.
3. Replace the document feed plate by pressing down
firmly until it clicks into place.
4. Close the imaging frame.
5. Close the outside cover.
CAUTION:
• Avoid contact with the main drive roller to prevent ink
transfer to documents.
• Ink may be harmful if swallowed.
• Avoid contact with eyes.
• Damage to the unit or the cartridge resulting from
modifying the cartridge is not the responsibility of
RDM.
• The ink cartridge is not refillable.
• Not licensed for modifications.

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E. Connect to a Telephone Line (EC6014 and EC7014)
FOR TEL: If you have purchased the EC6000i or the EC7000i with the optional modem,follow these
directions to connect the telephone line.
1. Insert the end of the telephone line into the TEL port on the back of the scanner.
2. Insert the other end of the telephone line into a telephone jack in the wall.
Test the Telephone Line and Third-Party Line
1. Call the third-party line to ensure that it is working properly.
2. If the third-party line is not working, contact your local telephone company for repair.
3. If the telephone line works, contact your distributor to have the EC6000i or the EC7000i serviced.
CAUTION: Plug the telephone line into an “outside line” analog phone jack only; the modem will not
work if it is plugged into a PBX digital line.

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F. Connect the Power Cord
1. Insert the round end of the power cord into the power port on the back of the scanner.
2. Align the flat side of the power connector facing up.
3. Plug the metal-pronged end of the power cord into an electrical power outlet.
4. When you connect to power, the LED lights up. Your unit is now powered on.
CAUTION: Disconnecting the power source while the terminal is processing a transaction may cause data
files stored in the unit’s memory to be lost.
NOTE: The power adaptor includes a locking mechanism that securely connects the power cord to the
scanner. To prevent cord damage, do not pull on the cord. Firmly slide back the locking mechanism before
disconnecting the power cord from the unit.

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G. Drivers
The drivers for your scanner are installed when you install your PC application. If it is a Web-based
application, ActiveX may be installed. There are many applications that support RDM EC Series Scanners;
most are available from third-party vendors.
If you are not sure where to acquire your PC application, check with the reseller from whom you purchased
your scanner, your bank, or your service provider.
H. Install the Printer Paper Roll
EC Series Scanners that include a printer use single-ply, thermal-sensitive paper that comes in a roll that is
2.25 inches (5.8 cm) wide.
To install a roll of paper:
1. Ensure that scanner is powered on.
2. Swing open the clear plastic paper roll cover at the back of the unit.
3. Hold the paper roll with the paper feeding from the bottom and guide the straight-cut end of the
paper into the paper feed slot that is in line with the holder. The feed mechanism will start to pull
the paper into the unit.
4. Place the roll loosely into the paper roll holder.
5. Swing the paper roll cover back into place.
CAUTION: Handle thermal paper with care; friction, humidity, light, etc, will damage it. Do not load
paper with wrinkles, folds, or tears. For best results, cut the paper, rather than tearing it, to feed it into the
printer.

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Operating the Scanner
Preparing Checks
To reduce the possibility of errors and damage to the unit, you should:
• Remove all folds and creases in the check.
• Remove any paper clips and staples from the check.
Feeding Checks
The scanner unit is ready to accept checks when the LED is green.
Insert the check in the following way:
• Flush to the right side of the scanner.
• Information-side facing up.
• MICR line to the inside right.
Swiping Magnetic Stripe Cards (Optional)
Swipe the credit card with the black, magnetic stripe facing
downward, and to the left.
CAUTION: Do not open the cover or
otherwise try to access the inside of the
unit while it is in the process of
scanning a document.

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Status Signals for EC6000i and EC7000i
The scanner comes equipped with the default light and sound signals described below.
EC6000i/EC7000i Default Light Signals
The unit’s status is shown through a single, multi-state LED (light-emitting diode), which is the light on the
top, front, right-hand side of the unit. The table below describes typical status signals and their meanings.
LED Meaning; What To Do
Green Solid The unit is ready to accept a check; insert a check.
Green Flashing The unit is busy, processing the last check; wait for the job to finish.
Amber Solid The unit is idle; start the next job with a command from the terminal or PC
application.
Amber Flashing The unit is sending or receiving information from the terminal or PC
application; wait.
Red / Green / Amber Flashing The unit is starting up or performing diagnostics; wait.
Red Solid The unit failed during a self-test; check the terminal display for instructions /
refer to your local procedures / call you distributor (reseller).
Red Flashing An error occurred during processing. See “Default Sound Signals” on the
next page for details; check the terminal display for instructions / refer to your
local procedures / call your distributor (reseller).

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EC6000i/EC7000i Default Sound Signals
Several conditions are also signaled by a pattern of tones in addition to the LED display.
A Typical Check Processing / LED Cycle for EC6000i/EC7000i
1. The LED is Solid Amber; the unit is on and idle.
2. The LED turns to Solid Green; the scanner is ready to accept a check.
3. The LED turns OFF (3–4 seconds), and then Flashes Green; a check is being scanned.
The unit emits a short beep sound.
4. The LED returns to Solid Amber; the transaction is complete.
Tone Meaning
One short beep
LED is flashing green
The unit was successful in reading the MICR line.
Three short beeps
LED is flashing red
The unit was not successful in reading the MICR line.
One long beep
LED is flashing red
An error occurred during processing or storing of the captured image.

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Status Signals for EC7500i
The scanner comes equipped with the default light and sound signals described below.
Default Light Signals for EC7500i
The unit’s status is shown through a single, multistate LED (light-emitting diode), which is the light on the
top, front, right-hand side of the unit. The table below describes typical status signals and their meanings.
This table applies to newer scanners. Older scanners cycle through the colors when they are powering up
and waiting to connect and configure.
LED Meaning What To Do
Red (Solid) The scanner is in the process of powering
up or is waiting for the application to
connect and configure the scanner.
Activate the scanning application and/or
wait for the scanning application to
configure the scanner.
Green (Solid) The scanner has been configured and is
idle.
Start the software application on the PC.
Green
(Flashing)
The scanner has been “primed” by the
scanning application to scan a document.
Insert a document into the scanner.
Green/Red
(Flashing)
The scanning operation is in progress. Wait for scanning to complete. Check the
scanning application display for
instructions.
Red (Flashing) Exception / error condition. Check the the scanning application display
for instructions.