RDM EC9600i series User manual

REMOTE DEPOSIT CAPTURE
QUICK REFERENCE GUIDE
©2023 Zions Bancorporation, N.A.
Zions Bancorporation, N.A. Member FDIC
ECPRDC732 1 Rev 08/2023
SCANNER SET UP –NETWORK SCANNERS RDM EC9600I AND EC9700I
This guide provides instructions on how to install RDM EC9600i and EC9700i network scanners to use as the
capture device on the Treasury Management Remote Deposit Capture Treasury application. You do not need to
install scanner drivers or the scanner control module (SCM) when using these RDM network scanners.
BEFORE YOU BEGIN
STEP 1: MAKE SURE YOU HAVE THE FOLLOWING
Supported scanner with scanner cables.
Administrative access rights
on your computer.
A 32-bit version internet
browser supported by the
Remote Deposit Capture
application.
oMicrosoft Edge
oGoogle Chrome
oFirefox
Adobe Acrobat Reader
version 8 or later to read PDF
reports
A test check.
STEP 2: CONNECT THE SCANNER TO THE PC
There are three different methods to connect
the scanner.
The most common method is covered in this
guide

REMOTE DEPOSIT CAPTURE
QUICK REFERENCE GUIDE
©2023 Zions Bancorporation, N.A.
Zions Bancorporation, N.A. Member FDIC
ECPRDC732 2 Rev 08/2023
STEP 3: CONNECT THE REMOTE DEPOSIT CAPTURE
APPLICATION TO THE NETWORK SCANNER.
Log into the Treasury Remote Deposit Capture
application and when in the Deposit tab, if the
Scanner Settings dialogue does not
automatically appear, click the settings link in
the top right corner of the page.
Select RDM EC96XX Series (IP) from the
scanner model dropdown list.
Enter the scanner serial number in the serial
number field (Located on the bottom of the
scanner).
Click the Enable Thick Document Detection box
to allow detection of multiple checks being fed
into the scanner at the same time.
Click Connect.
NOTE:If an error message appears stating you
cannot connect the scanner, you may have to
configure certificates on your PC.
STEP 4: CONFIGURE CERTIFICATE
Click Install Certificate and follow the prompt
Download and run the utility
Click Connect again in the settings dialog
window of the deposit application
NOTE: If your Treasury Remote Deposit Capture
application is still unable to connect the network
scanner, Follow these troubleshooting steps.

REMOTE DEPOSIT CAPTURE
QUICK REFERENCE GUIDE
©2023 Zions Bancorporation, N.A.
Zions Bancorporation, N.A. Member FDIC
ECPRDC732 3 Rev 08/2023
STEP 5: TROUBLESHOOTING
Make sure you download and run the certificate configuration utility. You must have administrative rights
to run the utility.
Make sure the scanner is connected and its light is green. If the light is flashing green and red, the scanner
does not detect a connection.
If you have connected the scanner to the network through an Ethernet jack, try a different jack.
Connect the scanner to your computer with the USB cord. If you can connect to the scanner with the USB
cord, then the problem connecting to the scanner is network related.
Try to access the network scanner dashboard:
1. Open a browser.
2. In the URL bar, enter the scanner dashboard address which includes the scanner serial
number:
i. On Windows, enter:
https://rdscannerserialnumber
ii. On Macintosh, enter: https://rdscannerserialnumber.local/
Note: The serial number is printed on the bottom or back of your scanner.
If you can connect to the dashboard, your computer can connect to the scanner, but
something is preventing ITMS from accessing it. Reconfirm you have run the certificate utility.
If you use Internet Explorer, reconfirm you have configured Internet Explorer's security
settings.
If you can’t open the dashboard, then a network administrator might need to add the scanner
to the network. The administrator will need the scanner’s MAC address and device name
The MAC address is printed on the bottom or back of the scanner.
The scanner's device name is rdscannerserialnumber. For example, rd2501129604008. The serial number is
printed on the bottom or back of your scanner.

REMOTE DEPOSIT CAPTURE
QUICK REFERENCE GUIDE
©2023 Zions Bancorporation, N.A.
Zions Bancorporation, N.A. Member FDIC
ECPRDC732 4 Rev 08/2023
R
EADY
T
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S
CAN
STEP 6: SCAN A TEST CHECK TO MAKE
SURE THE SCANNER IS WORKING
PROPERLY
Place a test check in the scanner feed tray.
Go to Settings and click Test.
The test capture may take up to a minute to
complete.
An image of the check will appear in the image
viewer.
NOTE:YOU CAN ALSO REVIEW THESE STEPS IN THE ONLINE
HELP FEATURE.
Click the “?” icon in upper right corner
Click on the Table of Contents option in the
bottom left margin.
Click on the Welcome page.
Select the ITMS Getting Started Guide option.
Please reference Key Risk Mitigation Best
Practices below.

REMOTE DEPOSIT CAPTURE
QUICK REFERENCE GUIDE
©2023 Zions Bancorporation, N.A.
Zions Bancorporation, N.A. Member FDIC
ECPRDC732 5 Rev 08/2023
REMOTE DEPOSIT CAPTURE
KEY RISK MITIGATION BEST PRACTICES
PROCEDURAL BEST PRACTICES:
Segregation of duties for personnel processing receipt of check payments, those
preparing and submitting deposits via Remote Deposit Capture, and those
reconciling accounts and statements is strongly recommended.
Physical checks should be scanned, stored, and shredded in a secured area.
Electronically captured check images, data, and any reports generated should be
stored in a secured area.
Securely store original checks between 14 days and 45 days. Immediately reconcile
deposits to bank reporting and statements as they are available.
Never share system credentials among users. Each user must be issued their own
credentials for using the system.
When processing a deposit, enter a control amount first to balance to when
scanning of checks is completed.
Confirm deposit is in balance and information is accurate before submitting each
deposit.
Routinely clean your scanner removing dust and any debris to help ensure proper
performance.
DEPOSIT OF THE FOLLOWING ITEMS IS NOT PERMITTED AND COULD BE REJECTED:
Checks drawn on foreign banks in foreign currency. Includes Canadian Checks in Canadian dollars
or U.S. dollars.
Checks payable to “Cash”.
Remotely Created Checks and Demand Drafts that do not have a maker signature.
Checks that are irregular in any way (i.e., courtesy amount and written amount are different).
Substitute checks (i.e., checks created from an electronic image).
Checks you suspect are fraudulent or not properly authorized.
Registered Government Warrants.
Any checks that exceed transaction limitations that the bank may establish from time-to-time.
Redeposit of Returned Checks (Must be taken to a branch).
Check that are postdated or more than 6 months old.
Third-party-issued-items outside the ordinary course of business” as noted in the Master Services
Agreement.
C
ONGRATULATIONS,YOU ARE NOW READY TO BEGIN
SCANNING WITH REMOTE DEPOSIT CAPTURE.