Regency FG38NG2-BRA Quick start guide

09.04.20
Freestanding Gas Stove
FOR YOUR SAFETY
What to do if you smell gas:
Do not try to light any appli-
ance
Do not touch any electri-
cal switch: do not use any
phone in your building.
Immediately call your gas
supplier from a neighbour's
phone. Follow the gas sup-
plier's instructions.
If you cannot reach your
gas supplier, call the re
department.
WARNING:
Improper installation, adjustment, altera-
tion, service or maintenance can cause
injury or property damage. Refer to this
manual. For assistance or additional in-
formation consult an authorized installer,
service agency or the gas supplier.
FOR YOUR SAFETY
Do not store or use gasoline or other am-
mable vapours and liquids in the vicinity of
this or any other appliance.
Installation and service must be performed
by an authorized installer, service agency or
the gas supplier.
PLEASE KEEP THESE INSTRUCTIONS
FOR FUTURE REFERENCE
Owners &
Installation
Manual
919-985b
Models: FG38NG2-BRA
FG38LPG2-BRA
LISTINGS AND CODE APPROVALS
These gas appliances have been tested in
accordance with AS/NZS 5263.0 & AS/NZS
5263.1.3 and have been certified by the Austral-
ian Gas Association for installation and operation
as described in these Installation and Operating
Instructions.
Your unit should be serviced annually by an
authorised service person.

2Regency FG38 FireGenie Freestanding Gas Stove
To the New Owner:
Congratulations! You are the owner of a state-of-the-art Gas Stove by FPI FIREPLACE PRODUCTS INTERNA-
TIONAL LTD. The Regency Gas Series of appliances has been designed to provide you with all the warmth and
charm of a woodstove, at the ick of a switch.
The models FG38NG2-BRA, and FG38LPG2-BRA of this series has been approved by AGA for both safety and ef-
ciency. As it also bears our own mark, it promises to provide you with economy, comfort and security for many trouble
free years to follow. Please take a moment now to acquaint yourself with these instructions and the many features of
your Regency Gas Stove.
PAIRING YOUR REMOTE CONTROL
Suitable for the following units; GF1500L, GF1500LST, GF900L, GF900C, GFi350L, PG33, PG36,
IG34, FG38, FG39 GAS LOG FIRES
The control box will only learn the Remote ID codes during the first 30 seconds after power is applied
and will ignore this special command from the Remote after the first 30 seconds.
To match the control box to the remote, follow the steps below :
1. Remove a battery from the remote handset.
2. Remove main power to the control box by turning off the isolation switch or switch on the GPO to
the heater.
3. Wait 30 seconds (approx.).
4. Reconnect main power to the control box.
5. Immediately put the battery back in the remote & point the remote in the general direction of the
heater.
6. Press and hold the FAN 1 & FAN 2 buttons simultaneously. The
letters “LC” will appear on the display indicating the ID codes have
been transmitted.
7. Release both buttons.
8. The display will revert back to the normal off mode display. The
heater should light – spark, burner, etc even though the remote
screen says the heater is off.
9. Press the Off button on the remote. The heater should turn off.
10. Wait approx. 30 seconds turn the on again & check all the functions
work – fan speed can be adjusted, flame height can be adjusted, etc.
Note: To view a step-by-step pairing video please visit
regency-fire.com.au/Customer-Care/Fireplace-Care-Videos
Note: The Remote Control Handset has a set of unique ID codes that is
pre-programmed into its memory. This set of ID codes helps to
differen-tiate one Remote Control Handset from another so that only
the control box with a matching ID code will respond to the appropriate
Remote Control Handset.
regency.com.au
PAIRING YOUR REMOTE CONTROL
The control box will only learn the remote ID codes during the rst 30 seconds after power
is applied and will ignore this special command from the remote afterward.
To match the control box to the remote, follow the steps below:
1. Remove a battery from the remote handset.
2. Remove main power to the control box by turning o󰀨 the isolation switch or switch on the
GPO to the heater.
3. Wait 30 seconds (approx.)
4. Reconnect main power to the control box.
5. Immediately put the battery back in the remote & point the remote in the direction of the
heater.
6. Press and hold the PROG and FAN buttons simultaneously. The letters "LC" will appear on
the display indicating ID code transmission.
7. Release both buttons.
8. The display will revert to the normal o󰀨 mode display. The heater should light - spark, burner,
etc. - even though the remote screen says the heater is o󰀨.
9. Press the OFF button on the remote. The heater should turn o󰀨.
10. Wait approx. 30 seconds to turn the heater on again & check that all functions work - fan
speed and ame height can be adjusted, etc.
Note: To view a step-by-step pairing video please visit
regency-re.com.au/Customer-Care/Fireplace-Care-Videos
Note: The remote control handset has a set of unique ID codes that is pre-progarmmed into
its memory. This set of ID codes helps to di󰀨erentiate one remote control handset from
another; only the control box with a matching ID code will respond to a handset.

Regency FG38 FireGenie Freestanding Gas Stove 3
FG38NG2-BRA & FG38LPG2-BRA
DIMENSIONS

4Regency FG38 FireGenie Freestanding Gas Stove
TABLE OF CONTENTS
Safety Label
Paring Your Remote Control..........................................2
Dimensions....................................................................3
Safety Label...................................................................5
Installation
General Information.......................................................6
Before you start .............................................................6
General Safety Information............................................6
Installation Checklist......................................................7
Clearances to Combustibles..........................................7
Draft diverter..................................................................7
Flueing...........................................................................7
Flueing Requirements ...................................................7
Gas Connection.............................................................8
Gas Pressure Testing ....................................................8
S.I.T. Valve Description..................................................8
System Data..................................................................8
Conversion from NG to LPG..........................................9
Aeration Adjustment ....................................................10
Log Installation ............................................................10
Front Door Installation .................................................12
Test for Flue Spillage ...................................................12
Remote Control (optional) ..........................................13
Final Check..................................................................13
Wiring Diagram............................................................13
Operating Instructions
First Fire ......................................................................14
Operating Instructions .................................................14
Lighting Instructions.....................................................14
Shutdown Instructions .................................................14
Fan Operation..............................................................14
Adjusting Flame Height ...............................................15
Summary of Controls...................................................15
Normal Operating Sounds of Gas Appliances.............15
Copy of Lighting Plate Instructions..............................16
Maintenance
Maintenance Instructions.............................................17
Log Replacement ........................................................17
Door and Glass Gasket ...............................................17
Glass Replacement .....................................................17
Fan Maintenance.........................................................18
Removing Valve...........................................................19
Parts List
Electronic Components ...............................................20
Main Assembly ...........................................................21
Burner & Log Assembly...............................................22
Door Assembly ............................................................23
Warranty
Warranty ......................................................................24

Regency FG38 FireGenie Freestanding Gas Stove 5
This is a copy of the label that accompanies
each Freestanding Gas Stove. We have printed
a copy of the contents here for your review. The
safety label is located on the inside of the drop
down pedestal door.
NOTE: Regency units are constantly being
improved. Check the label on the unit and if
there is a di󰀨erence, the label on the unit is the
correct one.
SAFETY LABEL
(Australia Only)
Gas Type NG LPG
Electrical:240VAC50Hz1.0ampmax.
Serial
Number
919-988
Model
N2134
Regency Gas Fireplace
2.87mm 1.61mm
257
Distributed by:
Western Australia:
Air Group Australia
28 Division St
Welshpool WA 6106
Eastern Australia:
Fireplace Products
Australia Pty. Ltd.
1 Conquest Way
Hallam, VIC 3803
To be installed by an authorised
person in accordance with installation
instructions provided with the
appliance.
Part #: 919-988
Colour: Black on Grey
Size: 100%
Dec. 6/18: Created decal
4.34" w x 1.56"h
Approval No. AGA 6231 G
Code AS/NZS 5263.0 & AS/NZS 5263.1.3
Gas Consumption High 34 MJ/h 31 MJ/h
Gas Consumption Low 20.8 MJ/h 16.1 MJ/h
Min. Supply Pressure 1.13 kPa 2.75 kPa
Manifold Pressure High 0.80 kPa 2.65 kPa
Manifold Pressure Low 0.23 kPa 0.94 kPa
Injector Size 1 x #33 1 x #52
Model FG38NG2-BRA FG38LPG2-BRA

6Regency FG38 FireGenie Freestanding Gas Stove
INSTALLATION
GENERAL SAFETY
INFORMATION
1) The appliance shall be installed in accord-
ance with the manufacturer's installation
instructions, local gas tting regulations,
municipal building codes, water supply
regulations, electrical wiring regulations,
with AS/NZ5601.
2) Installation and repair should be done
ONLY by an authorised person.
3) See general construction and assembly
instructions. The appliance should be in-
spected before use and at least annually
by an authorised service person. More
frequent cleaning may be required due
to excessive lint from carpeting, bedding
material, etc. It is imperative that control
compartments, burners and circulating
air passageways of the appliance be kept
clean and free from excessive lint from
carpeting.
4) This appliance must be connected to a ue
and terminate to the outside of the building
envelope. Never ue to another room.
5) Inspect the ueing system annually for
blockage and any signs of deterioration.
6) Any safety glass removed for servicing must
be replaced prior to operating the appliance.
7) To prevent injury, do not allow anyone who
is unfamiliar with the operation to use the
replace.
8) Wear gloves and safety glasses for protec-
tion while doing required maintenance.
9) Under no circumstances should this ap-
pliance be modied. Parts that have to be
removed for servicing should be replaced
prior to operating this appliance.
10) Installation and any repairs to this appliance
should be done by an authorised service
person.An authorised service person should
be called to inspect this appliance annually.
Make it a practice to have all of your gas
appliances checked annually.
11) Do not strike the glass door.
12) Under no circumstances should any solid
fuels (wood, paper, cardboard, coal, etc.)
be used in this appliance.
13) The appliance area must be kept clear and
free of combustible materials, (gases and
other ammable vapours and liquids).
14) This unit can be installed on a solid com-
GENERAL
INFORMATION
This installation must conform with local
codes or, in the absence of local codes, with
AS/NZ5601.
THIS APPLIANCE SHOULD
BE INSTALLED, REPAIRED,
INSPECTED BEFORE USE
AND CLEANED ANNUAL-
LY BY AN AUTHORISED
SERVICE PERSON. MORE FREQUENT
CLEANING MAY BE REQUIRED, DUE TO
EXCESSIVE LINT FROMCARPETING, ETC.
IT IS IMPERATIVE THAT CONTROL COM-
PARTMENT, BURNERSAND CIRCULATING
AIR PASSAGEWAYS OF THE APPLIANCE
BE KEPT CLEAN.
DUE TO HIGH TEMPERA-
TURES, THE APPLIANCE
SHOULD BE LOCATED OUT
OF TRAFFIC AND AWAY
FROM FURNITURE AND
DRAPERIES.
THISAPPLIANCE CAN ONLY
BE FLUED INACCORDANCE
WITH AS/NZ5601 OR LOCAL
CODES.
FAILURE TO INSTALL THIS
APPLIANCE CORRECTLY
MAY CAUSE A SERIOUS
HOUSE FIRE.
Provide adequate clearances for servicing,
proper operation and around the air openings
into the combustion chamber. Adequate combus-
tion and ventilation air must also be provided.
The appliance must be installed on a at, solid,
continuous surface (i.e. wood, metal, concrete).
This may be the oor, or it can be raised up on
a platform to enhance its visual impact.
The Regency Freestanding Gas Heater can be
installed in a wide variety of ways and will t
nearly any room layout. It may be installed in a
recessed position, framed out into the room, or
across a corner.
We recommend that you plan your installation on
paper using exact measurements for clearances
and oor protection before actually installing this
appliance. If an existing chimney is not utilised,
position the appliance to allow free passage of
factory-built listed chimney through the ceiling
and roof.
IMPORTANT:
The FG38 Freestanding Gas Stove must be
installed in accordance with these instructions.
Carefully read all the instructions in this manual
rst. Consult the "authority having jurisdiction" to
determine the need for a permit prior to starting
the installation.
BEFORE YOU START
INSTALLATION AND REPAIR
SHOULD BE DONE BY AN AU-
THORISED SERVICE PERSON.
THE APPLIANCE SHOULD BE
INSPECTED BEFORE USE AND
CLEANED ANNUALLY BY AN
AUTHORISEDSERVICEPERSON.
MORE FREQUENT CLEANING
MAY BE REQUIRED DUE TO EX-
CESSIVELINTFROMCARPETING,
BEDDING MATERIAL, ETC. IT IS
IMPERATIVE THAT CONTROL
COMPARTMENTS,BURNERSAND
CIRCULATING AIR PASSAGE-
WAYS OF THE APPLIANCE BE
KEPT CLEAN.
DUE TO HIGH TEMPERATURES,
THE APPLIANCE SHOULD BE
LOCATED OUT OF TRAFFICAND
AWAY FROM FURNITURE AND
DRAPERIES.
WARNING:FAILURE TOINSTALL
THIS APPLIANCE CORRECTLY
MAY CAUSE A SERIOUS HOUSE
FIRE AND WILL VOID YOUR
WARRANTY.
CHILDRENANDADULTSSHOULD
BE ALERTED TO THE HAZARDS
OF HIGH SURFACE TEMPERA-
TURES, ESPECIALLY THE FIRE-
PLACE GLASS, AND SHOULD
STAYAWAY TOAVOID BURNSOR
CLOTHING IGNITION.
YOUNG CHILDREN SHOULD BE
CAREFULLYSUPERVISEDWHEN
THEYAREINTHESAMEROOMAS
THE APPLIANCE.
CLOTHING OR OTHER FLAM-
MABLE MATERIAL SHOULDNOT
BE PLACED ON OR NEAR THE
APPLIANCE.

Regency FG38 FireGenie Freestanding Gas Stove 7
INSTALLATION
CLEARANCES TO
COMBUSTIBLES
The clearances listed below are MINIMUM
distances. Measure the clearance to both the
appliance and the chimney connector. (The far-
thest distance is correct if the two clearances
do not coincide.) For example, if the appliance
is set as indicated in one of the gures but the
connector is too close, move the stove until the
correct clearance to the connector is obtained.
This unit can be installed on a solid combustible
surface like a wood oor. This unit can also be
installed directly on carpeting or vinyl when
the bottom pedestal cover plate (provided with
unit) is installed.
This appliance may be installed only with the
clearances as shown in the situations pictured.
Do not combine clearances from one type of
installation with another in order to achieve
closer clearances.
Use the minimum clearances shown in the
diagrams below for all installations.
FG38NG2-BRA & FG38LPG2-BRA
Reference Dimensions
C Back Wall to Flue Centerline 10-3/4" / 273
mm
D Side Wall to Flue Centerline 20-1/2" / 520
mm
F Side Wall to Flue Centerline 11" / 280 mm
Clearances
A Side Wall to Unit 7-1/2" / 190 mm
B Back Wall to Unit 6" / 155 mm
E Side Wall to Unit 2" / 50 mm
Minimum ceiling
height is 36" / 914
mm from top of unit.
If further reduced clear-
ances are needed, ob-
tain requirements for
construction of a pro-
tected wall from your
local building authori-
ties and their allowable
reductions of the listed
clearances.
DRAFT DIVERTER
This heater has a draft diverter built in. It must
not be altered, obstructed, or blocked in any way,
and the unit must be installed so that the draft
diverter is in the same atmospheric pressure
zone as the combustion air inlet to the burner.
This heater must be properly connected to a
ueing system.
WARNING: Operation of this heater when not
connected to a properly installed and main-
tained ueing system can result in carbon
monoxide (CO) poisoning and possible death.
FLUEING
This heater is a ued appliance and must be
connected to a chimney/ue in accordance with
the installation codes.
Note: The rear pedestal cover plate must
always be tted for safety. Electrical
connections inside.
Flueing Requirements
A100 mm diameter ue is required. For cosmetic
or aesthetic purposes 6" outer ue can be used
as long as an approved inner ue is installed.
Fasten but do not penetrate the inner sleeve
ofthe ue when tightening the screw.
The minimum ue required is 3.3m from oor
level.
Follow all ueing manufacturer’s requirements
and local building codes or AS/NZ5601.
bustible surface like a wood oor as well as
on carpeting.
INSTALLATION
CHECKLIST
1) Check Clearances to Combustibles, page
6.
2) Install ueing, page 6.
3) Make gas connections, page 7.
4) If necessary, convert NG to LPG on page
8.
5) Test Gas Pressure, page 7.
6) Install log set where indicated on page 9.
7) Install Front Door, page 11.
8) Test for ue spillage (draft test), page 11.
9) Install Remote Control, page 12.
10) Final check, page 12.
Before leaving this unit with the customer, the
installer must ensure that the appliance is r-
ing correctly and operation fully explained to
customer.
This includes:
1) Clocking the appliance to ensure the correct
ring rate (rate noted on label) after burning
appliance for 15 minutes.
2) If required, adjusting the primary air to ensure
that the ame does not carbon. First allow
the unit to burn for 15-20 min. to stabilize.
CAUTION: Any alteration to the product that
causes sooting or carboning or that results in
damage is not the responsibility of the manu-
facturer.

8Regency FG38 FireGenie Freestanding Gas Stove
INSTALLATION
GAS CONNECTION
The gas line should be rigid pipe. Copper may
also be used if approved by AS/NZ5601.
The gas connection at the valve is 1/2 male.
For minimum and maximum supply pressure
see the System Data Table.
GAS PIPE PRESSURE
TESTING
The appliance must be isolated from the gas
supply piping system by closing its individual
manual shut-o󰀨 valve during any pressure
testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig. (3.45
kPa). Disconnect piping from valve at pressures
over 3.45 kPa (14" w.c.).
The manifold pressure is controlled by a regulator
built into the gas control, and should be checked
at the pressure test point.
Note: To properly check gas pressure,
both inlet and manifold pressures
should be checked using the valve
pressure ports on the valve.
1) Make sure the valve is in the "OFF" position.
2) Loosen the "IN" (# 3) and/or "OUT" (# 4)
pressure tap(s), turning counterclockwise
with a 1/8" wide at screwdriver.
3) Attach manometer to "IN" and/or "OUT"
pressure tap(s) using a 5/16" ID hose.
4) Seal and or check the pilot outlet (# 8)
5) The pressure check should be carried out
with the unit burning and the setting should
be within the limits specied on the safety
label.
6) When nished reading manometer, turn
o󰀨 the gas valve, disconnect the hose and
tighten the screw (clockwise) with a 1/8" at
screwdriver. Screw should be snug, but do
not over tighten.
S.I.T. Valve Description
1) On-O󰀨 Solenoid Valve EV1
2) On-O󰀨 Solenoid Valve EV2
3) Inlet Pressure Test Point
4) Outlet Pressure Test Point
5) Connection for Pressure Regulator /
Combustion Chamber Compensation
6) Pressure Regulator for Minimum and
Maximum Outlet Pressure
7) Gas Outlet Pressure Electric Modulator
8) Pilot Outlet
9) Main Gas Outlet
10) Side Outlet
11) Main Gas Inlet
FG38NG2-BRA: For 0 to 610 meters altitude
FG38LPG2-BRA: For 0 to 610 meters altitude
Burner Inlet Orice Sizes:
NG LPG
Burner #33 #52
Max. Input
NG 34 MJ/h
LPG 31 MJ/h
Min. Input
NG 20.8 MJ/h
LPG 16.1 MJ/h
Supply Pressure
NG 1.13 kPa
LPG 2.75 kPa
Manifold Pressure
NG 0.80 kPa
LPG 2.65 kPa
Electrical: 240 V. 50Hz.
Circulation: High/O󰀨/LO speed fan, 150/89
CFM.
Log Set: Ceramic ber, 7 per set.
Aeration Setting
NG 15 mm open (fully open)
LPG 15 mm open (fully open)
Flue Restrictor Setting
NG Fully Open
LPG Fully Open
System Data
FG38
EV1
EV2
R.Q.
ADJ.
P.OUT
MD
4321
Pin
11
8
9
10
1
2
3
4
6
7
5

Regency FG38 FireGenie Freestanding Gas Stove 9
INSTALLATION
Conversion Kit for NG to LPG Model #756-969
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER IF IN DOUBT DO NOT DO THIS CONVERSION !!
Burner Orice
Conversion Kit 756-969 Contains:
Qty. Part # Description
1 904-390 Burner Orice #52
1 908-528 Red "LPG" label
1 908-255 Label "Converted to LPG"
1 918-270 Instruction Sheet
1) Shut o󰀨 the gas supply and unplug the
power cord.
2) Open the front door and carefully remove
the logs and lava rock.
3) Remove burner.
4) Remove burner orice with a 1/2" wrench
and discard. Use a wrench to hold on to
the elbow behind the orice.
5) Reinstall new burner orice LPG stamped
#52 and tighten.
6) Adjust the burner aeration setting to 15mm
before installing the burner. Reverse steps
3) and 2).
7) Stick the conversion label "This unit has
been converted to LPG" over top of the
serial number decal.
8) Replace the yellow "NG" label with the red
"LPG" label.
9) Remove the pedestal back cover by
removing the 4 Phillips screws.
13) Reverse steps 11 to 9.
14) Turn on gas supply and plug in power cord.
Installer Notice:
These instructions must be left
with the appliance.
Control Box
Cover
Antenna
11) Remove the control box cover by undoing
the 3 screws. Maneuver through antenna.
Jumper Location
Jumper
15) Adjusting the Outlet Pressure
All the adjustments must be carried out
in the following order:
Remove the modulator plastic cap (A)
using needle nose pliers.
Maximum pressure: Turn the unit ON to
its highest input rating. Screw in the nut
(B) to increase the outlet pressure and
screw it out to decrease it. Use a 10 mm
wrench.
NOTE: The outlet pressure must be set
to maximum 2.65 kPa.
Minimum pressure: Remove one of the
cables connected to the electric modulator.
Keeping the nut (B) blocked, screw in the
screw (C) to increase the pressure and
screw it out to decrease it. Use a screwdriver
6 x 1 blade.
NOTE: The outlet pressure must be set to
minimum 0.74 kPa.
After carrying out all adjustments, block the
setting screws with paint, taking care not to
obstruct the breather orice of the pressure.
Put back the modulator plastic cap.
WARNING: To ensure the correct operation
of the modulator it is necessary that the
plastic cap (A) is returned to its original
location.
16) At the end of all setting and adjustment
operations, check electrical insulation and
gas leaks.
17) Check operation of ame control.
18) Check for proper ame appearance and
glow on logs.
C
B
A
Cable
Electric
Modulator
10) Carefully pull out the control box.
NOTE: The control box is held in place with
velcro.
12) Remove the jumper using a plier.

10 Regency FG38 FireGenie Freestanding Gas Stove
INSTALLATION
AERATION
ADJUSTMENT
The burner aeration is factory set but may need
adjusting due to either the local gas supply or
altitude.
FG38 with 34 MJ/h NG
FG38 with 31 MJ/h LPG
FG38NG2-BRA 15 mm Fully Open
FG38LPG2-BRA 15 mm Fully Open
Caution: Carbon will be produced if the air
shutter is closed too much.
Note: Any damage due to carboning re-
sulting from improperly setting the
aeration controls is NOT covered
under warranty.
LOG SET
INSTALLATION
Read the instructions below carefully and
refer to the diagrams. If logs are broken
do not use the unit until they are replaced.
Broken logs can interfere with the pilot
operation.
The gas log kit contains the following:
a) 02-65 Rear Log
b) 02-56 Middle Left Log
c) 02-44 Front Left Log
d) 02-46 Left Top Log
e) 02-45 Front Right Log
f) 02-47 Center Log
g) 02-48 Middle Right Log
h) Embers
i) Lava
Note: Install Optional Brick Panels prior to
installing logs.
Embers. Embers
The "02" refer numbers (i.e. 02-65) are
molded into the rear of each log.
1) Carefully remove the logs from the box and
unwrap them. The logs are fragile, handle
with care - do not force into position.
2) Sprinkle the embers on the left and right
sides of the rebox base.
C)02-44
Pins on Rear Log Support
A)02-65
B)02-56
3) Place Rear Log A)02-65 on the two pins on
the rear log support.
4) Place the Middle Left Log B)02-56 on the
two pins as shown.
5) Sprinkle some lava rock just in front of B)
02-56 on the burner holes.
lava rock
B)02-56
6) Place Front Left Log C)02-44 onto the 2
front pins as shown.

Regency FG38 FireGenie Freestanding Gas Stove 11
INSTALLATION
Notch
E)02-45
Bracket
A)02-65
The bottom right edge of Log G)02-48 must
sit snugly against the bracket
Side View
G)02-48
E)02-45
F)02-47
11) Position notch in Front Right Log G)02-48
on Log F)02-47 and push the bottom right
edge against the bracket on the burner tray.
12) Test re to ensure proper light o󰀨 (make
G)02-48
sure ame ows smoothly from one end
of burner to the other. If there is any ame
hesitation, check that area for any blockage
of the burner port.
F)02-47
E)02-45
A)02-65
G)02-48
D)02-46
B)02-56
C)02-44
Cutout
Pin
D)02-46
B)02-56
A)02-65
7) Place the Left Top Log D)02-46 on the pin
on Log B)02-56 and on top of the cutout
on Log A)02-65.
E)02-45
C)02-44
8) Place Front Right Log E)02-45 on the two
pins as shown.
9) Place the lava rock in the area between
the left and right logs, leaving a space in
the middle for log (F) 02-47.
CutoutNotch
F)02-47
E)02-45
A)02-65
10) Place the notch in Center Log F)02-47 over
Log E)02-45 and across the cutout on Log
A)02-65.

12 Regency FG38 FireGenie Freestanding Gas Stove
TEST FOR FLUE
SPILLAGE
A "spillage" test must be made before the
installed unit is left with the customer. Follow
the procedure below:
1) Start all exhaust fans in the home and any
other gas appliances. Then close all doors
and windows.
2) Light the unit and set controls to maximum.
3) After ve minutes, test that there is a "pull"
on the ue by placing a smoke match,
cigarette or similar device which gives o󰀨
smoke, on the edge of the draft diverter.
See diagrams.
The smoke should be drawn into the draft
diverter. If the smoke is not drawn into the draft
diverter, turn the unit o󰀨 and check for the cause
of lack of draft.
.
INSTALLATION
Latch plate
Alignment
pin
Adjustable
latch
Door safety
bracket
Diagram 1
FRONT DOOR
INSTALLATION
1) Open the two side panels.
2) Slide the door onto the two hinge pins making
sure the two pieces are ush together. See
diagram 1.
3) Close the door. The latch plate must be
centered around the alignment pin. See
diagram 2. If the latch plate interferes with
the corner of the stove you may want to
angle the plate slightly so the door closes
easier.
Diagram 2
Diagram 3
4) The latches should already be at the proper
setting. If they are too hard or too easy
to close, you may want to adjust them by
loosening the latch catch. See diagram 3.
5) Test the seal around the door by placing
a piece of paper between the unit and the
door, close the door and try to pull the paper
out. If it slips out easily, then the door is not
properly sealed. Tighten or loosen the latch.
See diagram 3.
Note: The door latch may require adjust-
ment as the door gasket material
compresses after a few res and
after glass replacement. Turn the
latch catch inward or outward to
loosen or tighten. Attach safety
bracket with one screw as shown
below.
Note: If the ue is blocked or has a strong
reverse ow, check for the cause of the
lack of draft.

Regency FG38 FireGenie Freestanding Gas Stove 13
WIRING
CAUTION:
Label all wires prior to disconnection
when servicing controls.
Wiring errors can cause improper
and dangerous operation.
WARNING:
Electrical Grounding Instructions
This appliance is equipped with a three
pronged (grounding) plug for your
protection against shock hazard and
should be plugged directly into a prop-
erly grounded three-prong receptacle.
Do not cut or remove the grounding
prong from this plug.
REMOTE CONTROL
Use the Regency Remote Control Kit approved
for this unit. Use of other systems may void
your warranty.
The remote control kit comes with a hand held
transmitter and a wall mounting plate.
1) Choose a convenient location to mount
the hand held transmitter, protection from
extreme heat is very important.
By using the wall mounting plate to house the
transmitter, the remote can also be used as a
wall thermostat.
FINAL CHECK
Before leaving this unit with the customer, the
installer must ensure that the appliance is ring
correctly. This includes:
1) Clocking the appliance to ensure the cor-
rect ring rate (rate noted on label) at 15
minutes.
2) If required, adjusting the primary air to en-
sure that the ame does not carbon. First
allow the unit to burn for 15 min. to stabilize.
3) Check for proper draft.
CAUTION
Any alteration to the product that
causes sooting or carboning that
results in damage to the exterior
facia is not the responsibility of the
manufacturer.
INSTALLATION
Caution: Ensure that the wires do not
touch any hot surfaces and are away
from sharp edges.

14 Regency FG38 FireGenie Freestanding Gas Stove
OPERATING INSTRUCTIONS
OPERATING
INSTRUCTIONS
Before operating this appliance, proceed through
the following check list.
1) Read and understand these Instructions
before operating this appliance.
2) Check to see that all wiring is correct and
enclosed to prevent possible shock.
3) Check to ensure there are no gas leaks.
4) Make sure the three pieces of door glass
are properly positioned. Never operate the
appliance with any of the glass removed or
with the door open.
5) Verify that all ueing and the cap is unob-
structed.
6) Verify log placement.
LIGHTING
INSTRUCTIONS
1) Plug the power cord into a power outlet.
2) Press and release the ON/OFF switch once
to start the unit. The LED will be lit.
3) After approximately 8 seconds the spark
ignition system will spark for 8 seconds to
light the main burner.
4) If the main burner does not light, repeat step
2 to restart unit.
SHUTDOWN
INSTRUCTIONS
1) Press the ON/OFF switch once.
2) The LED will ash.
3) Turn o󰀨 all electric power to the appliance
if service is to be performed.
FIRST FIRE
The FIRST FIRE in your heater is part of the
paint curing process. To ensure that the paint
is properly cured, it is recommended that you
burn your replace for at least four (4) hours
the rst time you use it with the fan on.
When rst operated, the unit will release an
odour caused by the curing of the paint and
the burning o󰀨 of any oils remaining from
manufacturing. Smoke detectors in the house
may go o󰀨 at this time. Open a few windows
to ventilate the room for a couple of hours. The
glass may require cleaning.
NOTE: The main burner will always start on
"HIGH" and resume it's last setting after
20 seconds of operation.
NOTE: When the glass is cold and the appli-
ance is lit, it may cause condensation
and fog the glass. This condensation
is normal and will disappear in a few
minutes as the glass heats up.
DO NOT ATTEMPT TO CLEAN THE
GLASS WHILE IT IS STILL HOT!
DO NOT BURN THEAPPLIANCE WITH-
OUT THE GLASS FRONT IN PLACE.
FAN OPERATION
Set the fan speed on the control panel at the top
rear of the unit to adjust to the desired speed.
Pressing and releasing the plus (+) FAN button
will change the fan speed as follows:
OFF -> LOW -> MEDIUM -> HIGH -> OFF, etc.
Pressing and releasing the minus (-) FAN button
will be the reverse of the above.

Regency FG38 FireGenie Freestanding Gas Stove 15
NORMAL OPERATING
SOUNDS OF
GAS APPLIANCES
It is possible that you will hear some sounds
from your gas appliance. This is perfectly normal
due to the fact that there are various gauges
and types of steel used within your appliance.
Listed below are some examples.All are normal
operating sounds and should not be considered
as defects in your appliance.
Blower:
Regency gas appliances use high tech blowers
to push heated air farther into the room. It is not
unusual for the fan to make a "whirring" sound
when ON. This sound will increase or decrease
in volume depending on the speed setting of
your fan speed control.
Burner Tray:
The burner tray is positioned directly under the
burner tube(s) and logs and is made of a di󰀨er-
ent gauge material from the rest of the rebox
and body. Therefore, the varying thicknesses of
steel will expand and contract at slightly di󰀨erent
rates which can cause "ticking" and "cracking"
sounds. You should also be aware that as there
are temperature changes within the unit these
sounds will likely re-occur. Again, this is normal
for steel reboxes.
Gas Control Valve:
As the gas control valve turns ON and OFF, a
dull clicking sound may be audible, this is normal
operation of a gas regulator or valve.
Unit Body/Firebox:
Di󰀨erent types and thicknesses of steel will
expand and contract at di󰀨erent rates resulting
in some "cracking" and "ticking" sounds will be
heard throughout the cycling process.
OPERATING INSTRUCTIONS
WARNING
DO NOT SPRAY AEROSOLS IN
THE VICINITY OF THIS
APPLIANCE WHILE IN
OPERATION
ADJUSTING FLAME
HEIGHT
There are six ame settings that can be adjusted
by pressing and releasing the plus (+) and minus
(-) FLAME button.
The FLAME setting button is located on the
control panel at the top rear of the unit.
SUMMARY OF
CONTROLS
On/O Button
If the unit is switched o󰀨, pressing and releasing
this button once will switch the unit on. The unit
will resume its last settings.
If the unit is switched on, pressing and releasing
this button once will switch the unit o󰀨.
Flame:
Increase - If the unit is switched on, pressing
and releasing the ame plus (+) button once will
increase the ame height to the next available
high setting.
Decrease - If the unit is switched on, pressing
and releasing the ame minus (-) button once
will decrease the ame height to the next avail-
able low setting.
Fan:
Increase - If the unit is switched on, pressing
and releasing the fan plus (+) button once will
increase the fan speed to the next available
high setting.
Decrease - If the unit is switched on, pressing
and releasing the fan minus (-) button once will
decrease the fan speed to the next available
low setting.

16 Regency FG38 FireGenie Freestanding Gas Stove
OPERATING INSTRUCTIONS
COPY OF THE LIGHTING PLATE INSTRUCTIONS
WARNING:
DO NOT SPRAY AEROSOLS IN THE VICINITY OF
THIS APPLIANCE WHILE IN OPERATION.
FOR YOUR SAFETY READ BEFORE LIGHTING
A) BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the oor because some
gas is heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance
- Do not touch any electric switch, do not use any
phone in your building
- Immediately call your gas supplier from a neighbors
phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the
re department.
918-247c
WARNING: If you do not follow these instructions exactly, a re or explosion may result
causing property damage, personal injury or loss of life. Improper installation, adjustment,
alteration, service or maintenance can cause injury or property damage. Refer to the owner’s
information manual provided with this appliance. For assistance or additional information
consult a qualied installer, service agency or gas supplier.
B) Do not use this appliance if any part has been under water.
Immediately call a qualied service technician to inspect
the appliance and to replace any part of the control system
and any gas control which has been under water.
This appliance needs fresh air for safe operation and
must be installed so there are provisions for adequate
combustion and ventilation air.
LIGHTING INSTRUCTIONS
TO TURN OFF GAS APPLIANCE
This appliance must be installed in accordance with local codes, if any; if not,
follow the current CAN1-B149/ANSI Z 223.1 AS / NZS 5601
DO NOT REMOVE THIS INSTRUCTION PLATE
Part #: 918-247b (for FG38 & IG35 only)
Colours: Black on Grey, except for parts in RED
Size: 100%
Feb. 9/06: no changes artwork.
Dec. 18/18: Rev.C updated standard + added wording
1) Press the ON/OFF switch once.
2) TheLEDwillash.
CAUTION: Hot while in operation. Do not touch. Severe Burns may result. Due to high surface
temperatures keep children, clothing and furniture, gasoline and other liquids having ammable
vapors away. Keep burner and control compartment clean. See installation and operating
instructions accompanying appliance.
STOP! Read the safety information above on this label.
1) Plugthepowercordintoapoweroutlet.
2) PressandreleasetheON/OFFswitchoncetostart
the unit. The LED will be lit.
3) Afterapproximately8secondsthesparkignition
systemwillsparkfor8secondstolightthemain
burner.
4) Ifthemainburnerdoesnotlight,repeatstep2to
restart.
3) Turno󰀨allelectricpowertotheunitifserviceis
tobeperformed.
Youmayshuto󰀨thepilotduringprolongednonuseperiodstoconservefuel.
SUITABLE ONLY FOR INDOOR INSTALLATION

Regency FG38 FireGenie Freestanding Gas Stove 17
GLASS
REPLACEMENT
Your Regency heater is supplied with high tem-
perature, 5mm Neoceram silica coated ceramic
glass that will withstand the highest heat that
your unit will produce. In the event that you break
your glass, purchase your replacement from
an authorized Regency dealer only, and follow
the step-by-step instructions for replacement.
Removing Glass:
Note: Wearing gloves will protect your
hands while handling glass.
1) Remove the door from the unit and place
on a soft surface to prevent scratching.
2) Pull out the door gasket.
3) Remove the 24 nuts holding the glass
retainers in place. Do not remove the nuts
underneath the retainers.
4) Remove the door catch plate.
5) Remove glass retainers on sides rst (3 each
side) then remove two center retainers.
6) Remove glass from door assembly. When
removing glass, leave white insulation in
place.
7) Reverse steps 6 - 2.
MAINTENANCE
MAINTENANCE
INSTRUCTIONS
Any maintenance required accessing the
glass door of the unit must be performed
by an authorized service person.
1) Always unplug the power cord before
cleaning. For relighting, refer to lighting
instructions. Keep the burner and control
compartment clean by brushing and vacu-
uming at least once a year. When cleaning
the logs, use a soft clean brush as the logs
are fragile and easily damaged.
2) Clean glass (never when unit is hot), appli-
ance, louvres, and door with a damp cloth.
Never use an abrasive cleaner. The gold
louvres (and optional gold door) may be
scratched if abrasives are used to clean
them.
The heater is nished in a heat resistant
paint and should only be renished with
heat resistant paint (not with wall paint).
Regency uses StoveBright Paint - Metallic
Black #6309.
3) Make a periodic check of burner for proper
position and condition. Visually check the
ame of the burner periodically, making sure
the ames are steady; not lifting or oating.
If there is a problem, call an authorized
service person.
4) The appliance and ueing system must be
inspected before use, and at least annu-
ally, by an authorized eld service person,
to ensure that the ow of combustion and
ventilation air is not obstructed.
During the annual service call, the burners
should be removed from the burner tray
and cleaned. Replace the embers - do not
block the burner ports.
5) Keep the area near the appliance clear and
free from combustible materials, gasoline
and other ammable vapours and liquids.
WARNING: CHILDREN AND
ADULTS SHOULD BE ALERTED
TO THE HAZARDS OF HIGH
SURFACE TEMPERATURE AND
SHOULD STAY AWAY TO AVOID
BURNS OR CLOTHING IGNITION.
YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN
THEYARE IN THE SAME ROOM AS
THE APPLIANCE.
CAUTION: ANY SAFETY SCREEN
OR GUARD REMOVED FOR
SERVICINGANAPPLIANCE MUST
BE REPLACED PRIOR TO
OPERATING THE APPLIANCE.
CLOTHING OR OTHER FLAM-
MABLE MATERIAL SHOULD NOT
BE PLACED ON OR NEAR THE
APPLIANCE.
DO NOT USE THIS APPLIANCE
IF ANY PART HAS BEEN UNDER
WATER. IMMEDIATELY CALL AN
AUTHORIZED SERVICE TECHNI
CIAN TO INSPECT THE APPLI-
ANCE AND TO REPLACE ANY
PART OF CONTROLSYSTEM AND
ANY GAS CONTROL WHICH HAS
BEEN UNDER WATER.
6) Verify proper operation after servicing.
LOG REPLACEMENT
The unit should never be used with broken logs.
Unplug the power cord and allow the unit to
cool before opening door to carefully remove
the logs. If for any reason a log should need
replacement, you must use the proper replace-
ment log. The position of these logs must be as
shown in the diagram under Log Installation.
Note: Improper positioning of logs may
create carbon build-up and will alter
the unit’s performance which is not
covered under warranty.
DOOR AND GLASS
GASKET
If the door gasket requires replacement use
7/8" diameter oval door gasket (Part # 650-920).
The glass requires 5/8" at glass gasket. See
your Regency dealer.
Safety Screen: Only required in Australia

18 Regency FG38 FireGenie Freestanding Gas Stove
MAINTENANCE
FAN MAINTENANCE
If your fan requires maintenance or replacement,
access to the fan is through the access panel
on the rear wall of the rebox.
If the unit is damaged or needs repair, it shall
be repaired by the manufacturer or its service
agent or similiarly qualied person in order to
avoid a hazard.
Note: The unit MUST NOT be operated
without the fan access panel securely
in place and correctly sealed.
IMPORTANT
Disconnect power supply
before servicing
IMPORTANT: These fans collect a
lot of dust from within your home.
Ensure you maintain these fan mo-
tors on a regular basis by vacuuming
out the fan squirrel cages, around
the motor, and around the grills on
the back of the stove.
Diagram 2
4) Lift fan o󰀨 of the 2 pins, tip back and pull
through rebox opening. Disconnect the
green ground wire from the left side of the
fan as soon as you can reach it.
Diagram 1
WARNING: Electrical Grounding
Instructions This appliance is
equipped with a three pronged
(grounding) plug for your protection
against shock hazard and should
be plugged directly into a properly
grounded three-prong receptacle.
Do not cut or remove the grounding
prong from this plug.
Installing Glass:
1) Install both center and side glass onto
aluminium extrusions as per diagram.
2) Place glass assembly into door frame.
3) Install retainers by placing 1 drop of glue
where previously glued and put in place.
4) Install side retainers.
5) Install door catch plate.
6) Install the 24 nuts loosely, do not tighten
yet.
7) Tighten side panels nuts using the following
procedure:
a. tighten top & bottom outside corner nuts
(2)
b. tighten inside nuts (3)
c. tighten top & bottom inside corners (2)
8) Tighten the 10 nuts on center glass retainer.
9) Repeat step 7 for other side panel.
10) Replace new gasket by gluing it in place.
11) Install door onto stove and check the seal.
Replacing FG38 Fan:
Reverse the above steps (1 to 4). If necessary
install a new gasket before replacing the fan
access panel. Make sure the fan wires and the
ground wire are reattached.
To Remove FG38 Fan:
1) Unplug or disconnect power source to stove.
2) Remove all logs and the rear log support,
then remove the 10 screws holding the ac-
cess panel in place, see Diagram 1. (Fan
is also accessible by opening the right side
door. See Diagram 2).
3) Unclip the black, red and white wires from
the fan motor.
Handling of Ceramic ber log sets and brick
panels
When installing or removing ceramic ber log
sets or ceramic brick panels (if installed) from
an appliance we recommend that you use latex
gloves and a P1 respiratory lter be used.
We also recommend if when servicing the ap-
pliance that any items which may be replaced,
not be broken up and are sealed within a heavy
duty polythene bag and labeled as RCF waste.
A vacuum with a HEPA lter should be used
when cleaning up remaining dust or broken bits.
Protective clothing is not required when handling
these articles.
RCF waste is classed as stable, nonhazardous
waste which may be disposed of at any licensed
landll site.

Regency FG38 FireGenie Freestanding Gas Stove 19
4) Remove the two outside frame pieces by
removing two screws per side. See diagram
below.
REMOVING VALVE
If your valve requires maintenance or replacement, follow these instructions:
NOTE: Always shut o󰀨 the gas and
disconnect the power supply before
removing the valve.
1) Open the front door and carefully remove
the logs and lava rock.
2) Remove the burner by removing the two
1/4" hex head screws. See diagram below.
3) Open the front pedestal door and unhook
chain. You may want to put a soft cloth on
the base of the unit so that when the pedestal
door is open it doesn't scratch the paint. See
diagram below.
5) Open the side pedestal door by unscrewing
the 2 Philips screws.
6) Disconnect the valve wires from the 9 pin
connector, located on the right side of the
connector.
Valve wires consist of 2 orange, 1 yellow and
2 purple colored wires.
MAINTENANCE
7) At this point you should disconnect the gas
at the valve.
8) Remove the pedestal back cover by removing
the 4 Philips screws.
9) Disconnect the ground wires.
9 Pin Connector
10) Remove the eight 1/4" hex head screws
holding the burner tray assembly in place.
11) Carefully lift the burner tray assembly out.
Ground
Wires
12) To replace the burner tray assembly, simply
reverse these instructions.

20 Regency FG38 FireGenie Freestanding Gas Stove
PARTS LIST
ELECTRONIC COMPONENTS PARTS LIST
Note: Depending on the model, the diagram below may not be exactly as shown - for reference purposes only.
910-936
910-082
910-088
910-089
910-084
910-526
910-080
910-521, 910-522, 910-523
910-912
910-083
911-121
910-514
FG38 FG39 PG33 PG36 /
PG36D
PG121/
PG131
GFI300L IG34 GF900L/C GF1500L
910-909 Fan Resistor         
910-936 Intermittent Pilot N/A     N/A   N/A
911-146 Intermittent Pilot N/A N/A N/A N/A N/A N/A N/A 
910-082 Direct Spark Ignitor N/A N/A N/A N/A N/A N/A N/A N/A
910-089 Flame Cable N/A N/A N/A N/A N/A N/A N/A N/A
910-088 Spark Cable N/A N/A N/A N/A N/A N/A N/A N/A
910-084 Control Box      N/A N/A N/A
911-101 Control Box N/A N/A N/A N/A N/A N/A  
910-527 Manual Control Switch   N/A N/A N/A N/A N/A N/A
910-080 Valve         
910-521 Control Box Cable (1)
910-522 Control Box Cable (2)
910-523 Control Box Cable (3)
910-525 Control Box Cable (4)
*N/A (2) (1)
(1)
(3)
N/A (2) N/A N/A
910-912 Ignition Module to Valve
Cable
N/A N/A       
911-183 Reset Switch N/A        
910-083 Ignition Module (1)
911-121 Ignition Module (2)
(1)
(2) (2) (2) (2) (2) (2) (2) (2) (2)
910-514 Jumper Wire N/A     
910-935 Manual Control Switch N/A N/A    N/A N/A N/A
**Note: The Control Box Cable wires for the FG38 come separately: 910-502, 910-505, 910-506, 910-507, 910-509
911-101
911-183