Regency ULTIMATE U38-LP Quick start guide

FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4
WARNING:
Iftheinformationintheseinstructionsarenotfollowedexactly
,
a fire or explosion may result causing property damage
,
personal injury or loss of life.
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors an
d
liquids in the vicinity of this or any other appliance.
Installation and service must be performed by a qualifie
d
installer, service agency or the gas supplier.
FOR YOUR SAFETY
What to do if you smell gas:
Do not try to light any appliance
Do not touch any electrical switch
:
do not use any phone in you
r
building.
Immediately call your gas supplie
r
from a neighbour's phone. Follow
the gas supplier's instructions.
If you cannot reach your ga
s
supplier, call the fire department.
918-026
MODELS:U38-NGNaturalGas U38-LPPropane
10/06/03
ULTIMATE U38 Freestanding Gas Stove
Owners &
Installation Manual
Tested by: Installer: Please complete the details on the back cover
and leave this manual with the homeowner.
Homeowner: Please keep these instructions for future reference.
www.regency-fire.com

2Regency U38 ULTIMATE Freestanding Gas Stove
To the New Owner:
Congratulations! You are the owner of a state-of-the-art ULTIMATE Gas Stove by FIREPLACE
PRODUCTSINTERNATIONALLTD. TheRegencyGasSeriesofhandcraftedapplianceshasbeen
designed to provide you with all the warmth and charm of a woodstove, at the flick of a switch. The
models U38-NG,and U38-LPofthisserieshasbeenapprovedbyWarnockHerseyforbothsafetyand
efficiency. Asitalsobearsourownmark,itpromisestoprovideyouwitheconomy,comfortandsecurity
for many trouble free years to follow. Please take a moment now to acquaint yourself with these
instructionsandthemanyfeaturesofyourRegencyGasStove.
U38-NG & U38-LP

Regency U38 ULTIMATE Freestanding Gas Heater 3
TABLE OF CONTENTS
Page Page
OperatingInstructions
OperatingInstructions .................................................14
LightingInstructions ....................................................14
ShutdownInstructions .................................................14
First Fire .....................................................................14
ConvectionFanOperation ...........................................14
FlameHeightAdjustment............................................14
CopyofLightingPlateInstructions ..............................15
Pilot Adjustment .........................................................16
AerationAdjustment....................................................16
NormalOperatingSoundsofGasAppliances..............16
Maintenance
MaintenanceInstructions ............................................17
LogReplacement ........................................................17
GoldPlatedDoors.......................................................17
Door and Glass Gasket...............................................17
GlassReplacement.....................................................17
- Mitred Door .............................................................17
- Panel Door..............................................................18
FanMaintenance ........................................................18
- Replacing Fan.........................................................18
RemovingValve...........................................................19
Parts List ....................................................................20
Warranty
Warranty .....................................................................23
Safety Label
Specifications ...............................................................2
SafetyLabel ..................................................................4
Installation
GeneralInstallationInformation .....................................5
InstallationChecklist .....................................................5
MinimumClearancestoCombustibles ..........................6
OptionalOutsideAir......................................................6
- Outside Air through Bottom of Pedestal ....................6
- Outside Air through Rear of Pedestal ........................7
DraftHood.....................................................................7
HighElevation ...............................................................7
Venting .........................................................................7
- Venting Requirements...............................................7
- Flue Mounting Bracket..............................................7
- Vent Terminations.....................................................7
- Installation into Existing Woodstove Flue System.....7
GasConnection ............................................................8
System Data.................................................................8
GasPressureTest ........................................................8
ConversionfromNaturalGastoPropane .......................9
ConversiontoLowerBtu..............................................10
LogInstallation ............................................................10
DoorInstallationandDoorLatch..................................12
U38LouverInstallation ................................................12
TestforFlueSpillage ..................................................12
OptionalWallThermostat............................................12
OptionalRemoteControlInstallation ...........................13
FinalCheck.................................................................13
WiringDiagram ...........................................................13

4Regency U38 ULTIMATE Freestanding Gas Stove
This is a copy of the label that accompanies
each ULTIMATE Freestanding Gas Stove. We
have printed a copy of the contents here for
your review. The safety label is located on the
inside of the drop down pedestal door.
NOTE: Regency units are constantly being
improved.Checkthelabelontheunitandifthere
isadifference,thelabelontheunitisthecorrect
one.
SAFETY LABEL
Copy of the Safety Label for the U38 Freestanding Gas Stove
FortheStateofMassachusetts,installationandrepairmustbedonebyaplumberorgasfitterlicensed in the Commonwealth of Massachusetts.
For the State of Massachusetts, flexible connectors shall not exceed 36 inches in length.
For the State of Massachusetts, the appliances individual manual shut-off must be a t-handle type valve.
Minimum Clearances
to Combustibles
Degagement
minimum des
materiaux
combustibles:
222
Serial No./No de serie
DONOTREMOVETHISLABEL/NE
PASENLEVERCETTEÉTIQUETTE
Made in CANADA / FABRIQUE AU CANADA
FPI Fireplace Products International Ltd., Delta, BC, Canada 918-029 rev. 10/03
GASFIREDVENTEDROOMHEATER
This appliance must be installed in accordance with
local codes, if any; If not, follow: ANSI Z223.1/CAN/
CGA-B149 Electrical Supply (115 V, 1.13 A, 60 Hz)
Not for use with solid fuel.
POLERGAZRADIATEURVENTILE
Cet appareil doit être installé conformement aux exigences des
codes locaux, s'il n'existe aucun code local, se conformer à la norme:
ANSI Z223.1 / CAN 1-B149 en vigueur. Alimentation électrique. Ne doit
pas être utilisé avec un combustible solide.
A 7-1/2" /190mm
B 6" /155mm
E 2" /50mm
Min. Ceiling Height
from top of unit / Min.
Plafond Hauteur en
haut de l'appareil:
36" / 914 mm
FACTORYEQUIPPEDFORNATURALGAS:ModelU38-NG
Minimum supply pressure 5" WC/C.E. (1.25kPa)
Manifold pressure High 3.8" WC/C.E. (0.94kPa)
Manifold pressure Low 1.1" WC/C.E. (0.27kPa)
Model U38-NG: Factory Equipped for Altitude 0-2000 ft.
Orifice size #31 DMS
Altitude 0-2000 ft/pi (0-610)
Maximum Input 40,000 Btu/h (11.73Kwh)
Minimum Input 21,000 Btu/h (6.15Kwh)
Model U38-NG: Convertible for Altitude 2000-4500 ft.
Orifice size #33 DMS
Altitude 2000-4500ft/pi (610-1370m)
Maximum Input 36,000 Btu/h (10.55Kw)
Minimum Input 19,000 Btu/h (5.57Kwh)
Model U38-NG: Convertible to 30,000 Btu for Altitude 0-4500 ft.
Orifice size #37 DMS
Maximum Input 30,000 Btu/h (8.78Kwh)
Minimum Input 15,000 Btu/h (4.39Kwh)
FACTORYEQUIPPEDFOR PROPANEGAS:Model U38-LP
Minimum supply pressure 12" WC/C.E. (3.00Kpa)
Manifold pressure High 11" WC/C.E. (2.74Kpa)
Manifold pressure Low 2.9" WC/C.E. (0.72Kpa)
Orifice size 50 DMS
Altitude 0-2,000ft/pi (0-610m)
Maximum Input 38,000 BTU/h (11.14Kw/h)
Minimum Input 20,000 BTU/h (5.86Kw/h)
Model U38-LP: Convertible to 30,000 Btu for Altitude 0-4500 ft.
Orifice size #52 DMS
Maximum Input 30,000 Btu/h (8.78Kwh)
Minimum Input 15,000 Btu/h (4.39Kwh)
ÉQUIPÉÀL'UISINEPOURGAZNATUREL:
Pression d’alimentation minimum
Pression tubulure d’échappement élevée
Pression tubulure d’échappement basse
Dimensions de l’orifice
L'altitude
Débit calorifique maximum selon
Débit calorifique minimum selon
Transforme en haute l'altitude Gaz Naturel:
Dimensions de l’orifice
L'altitude
Débit calorifique maximum selon
Débit calorifique minimum selon
Dimensions de l’orifice
Débit calorifique maximum selon
Débit calorifique minimum selon
ÉQUIPÉÀL'UISINEPOURGAZPROPANE:
Pression d’alimentation minimum
Pression tubulure d’échappement élevée
Pression tubulure d’échappement basse
Dimensions de l’orifice
L’altitude
Débit calorifique maximum selon
Débit calorifique minimum selon
Dimensions de l’orifice
Débit calorifique maximum selon
Débit calorifique minimum selon
Listed: GASFIREDVENTEDROOMHEATER
Tested to: CGA 2.17-M91, ANSI Z21.88-1998/
CSA 2.33-M98
Certified for/Certifiée pour: CANADA and USA
Report No. 476-1846-00 (Oct. 2000)
Model/Modele:U38-NG Model/Modele:U38-LP

Regency U38 ULTIMATE Freestanding Gas Heater 5
INSTALLATION
BEFORE YOU START
Safeinstallationandoperationofthisappliance
requires common sense, however, we are
required by the Canadian Safety Standards
and ANSI Standards to make you aware of the
following:
IMPORTANT:
SAVE THESE
INSTRUCTIONS
The ULTIMATE Freestanding Gas Stove must
be installed in accordance with these instruc-
tions. Carefully read all the instructions in this
manualfirst.Consultthe "authority havingjuris-
diction" to determine the need for a permit prior
to starting the installation.
GENERAL SAFETY
INFORMATION
1) The appliance installation must conform
with local codes or, in the absence of local
codes,withthecurrentCanadianorNation-
al Gas Codes, CAN1-B149 or ANSI-223.1
InstallationCodes.
2) Theappliancewheninstalled,mustbeelec-
trically grounded in accordance with local
codes,orintheabsence of local codes with
the current National Electrical Code, ANSI/
NFPA70orCSAC22.1CanadianElectrical
Code.
3) ThisapplianceisListedforbedroom instal-
lations when used with a Listed Millivolt
Thermostat. Some areas may have further
requirements, check local codes before
installation.
4) This appliance is Listed for Alcove installa-
tions,maintainminimumAlcoveclearances
as follows, minimum ceiling height of 66",
minimumwidthof48"andamaximumdepth
of 36".
5) Thisunitis not approved for installationinto
amobilehome.
6) See general construction and assembly
instructions.
7) Thisappliancemustbeconnectedtoavent
and terminate to the outside of the building
envelope. Never vent to another room or
inside a building.
8) Inspect the venting system annually for
blockage and any signs of deterioration.
9) Any safety glass removed for servicing
must be replaced prior to operating the
appliance.
10)To prevent injury, do not allow anyone who
is unfamiliar with the operation to use the
fireplace.
11)Wear gloves and safety glasses for pro-
tection while doing required maintenance.
INSTALLATION AND REPAIR
SHOULD BE DONE BY A QUALI-
FIEDSERVICEPERSON.THEAP-
PLIANCE SHOULD BE INSPECT-
EDBEFOREUSE ANDATLEAST
ANNUALLYBYAPROFESSIONAL
SERVICE PERSON. MORE FRE-
QUENT CLEANING MAY BE RE-
QUIREDDUETOEXCESSIVELINT
FROM CARPETING, BEDDING
MATERIAL, ETC. IT IS IMPERA-
TIVETHATCONTROLCOMPART-
MENTS, BURNERS AND CIRCU-
LATINGAIRPASSAGEWAYSOF
THEAPPLIANCEBEKEPTCLEAN.
DUE TO HIGH TEMPERATURES,
THEAPPLIANCESHOULDBELO-
CATED OUT OF TRAFFIC AND
AWAY FROM FURNITURE AND
DRAPERIES.
WARNING:FAILURETOINSTALL
THIS APPLIANCE CORRECTLY
MAY CAUSE A SERIOUS HOUSE
FIREANDWILLVOIDYOURWAR-
RANTY.
CHILDRENANDADULTSSHOULD
BE ALERTED TO THE HAZARDS
OF HIGH SURFACE TEMPERA-
TURES, ESPECIALLY THE FIRE-
PLACE GLASS, AND SHOULD
STAY AWAY TO AVOID BURNS
ORCLOTHINGIGNITION.
YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISEDWHEN
THEYAREINTHESAMEROOMAS
THEAPPLIANCE.
CLOTHINGOROTHERFLAMMA-
BLEMATERIALSHOULDNOTBE
PLACEDONORNEARTHEAPPLI-
ANCE.
12)Under no circumstances should this appli-
ance be modified. Parts that have to be
removed for servicing should be replaced
prior to operating this appliance.
13)Installationandanyrepairstothisappliance
should be done by a qualified service per-
son. A professional service person should
be called to inspect this appliance annually.
Make it a practice to have all of your gas
appliances checked annually.
14)Do not strike the glass door.
15)Under no circumstances should any solid
fuels (wood, paper, cardboard, coal, etc.)
be used in this appliance.
16)The appliance area must be kept clear and
free of combustible materials, (gases and
other flammable vapours and liquids).
17)Do not connect this gas appliance to chim-
ney flue serving a separate sold-fuel burn-
ing appliance.
18)WARNING:Operationofthisappliancewhen
not connected to a properly installed and
maintained venting system or tampering
with the blocked vent shutoff system can
result in carbon monoxide (CO) poisoning
and possible death.
19)This appliance needs fresh air for safe
operationandmustbeinstalledsothereare
provisions for adequate combustion and
ventilation air.
INSTALLATION
CHECKLIST
1) CheckClearancestoCombustibles,page6.
2) If you are using outside air, page 6.
3) Install venting, page 7.
4) Make gas connections, page 8. Test the
pilot. Must be as per diagram, page 16.
5) If necessary, convert Natural Gas to Pro-
pane (page 9), or convert to lower Btu
(page 10).
6) Test Gas Pressure, page 8.
7) Install log set where indicated on page 10.
8) Install Front Door, page 12.
Emissions from burning wood or gas could
contain chemicals known to the State of
California to cause cancer, birth defects or
other reproductive harm.

6Regency U38 ULTIMATE Freestanding Gas Stove
Side View
Rear View
OutsideAir Through
Rear of Pedestal
Remove the blanking plate from the rear of the
pedestal cover plate and bend the two tabs out
90degrees.Pipefreshairintothepedestalarea
byusingductpipewithameshgrillattheoutside
termination. Attach the pipe to the tabs with
screws.
OPTIONAL
OUTSIDE AIR
Outside air for combustion can be brought in
either through the bottom of the pedestal or
through the rear plate of the pedestal.
For both bottom and rear "outside air" the Ped-
estal Cover Plate must be installed. Loosen the
4 screws on the rear of the pedestal and slide
the cover plate over them. Slide the plate to the
left to center it and tighten down the 4 screws.
OutsideAir Through
PedestalBottom
Once you have properly marked the position of
your unit as outlined in "General Information"
and "Clearances to Combustibles", cut a prop-
erly sized hole though the floor directly under
yourpedestalbasetotheoutside. Pipefreshair
into the pedestal area by using appropriate
metallicductpipewithameshgrillattheoutside
termination. Do not remove the knockout.
INSTALLATION
CLEARANCES TO
COMBUSTIBLES
The clearances listed below are MINIMUM dis-
tances. Measure the clearance to both the
appliance and the chimney connector. (The
farthest distance is correct if the two
clearances do not coincide.) For example, if
the appliance is set as indicated in one of the
figures but the connector is too close, move the
stove until the correct clearance to the connec-
tor is obtained.
Thisunitcanbeinstalledonasolidcombustible
surface like a wood floor. This unit can also be
installed directly on carpeting or vinyl when the
bottompedestalcover plate (provided withunit)
is installed.
This appliance may be installed only with the
clearances as shown in the situations pictured.
Do not combine clearances from one type of
installation with another in order to achieve
closer clearances.
Use the minimum clearances shown in the
diagrams below for installation with "B" vent.
Minimum ceiling height is 36" / 914 mm
from top of unit.
9) Install Louvers, page 12.
10)Test for flue spillage (draft test), page 12.
11)InstalloptionalRemoteControl,orWallTher-
mostat, pages 12 and 13.
12)Final check, page 13.
Before leaving this unit with the customer, the
installermustensurethattheapplianceisfiring
correctly and operation fully explained to cus-
tomer.
This includes:
1) Clocking the appliance to ensure the cor-
rect firing rate (rate noted on label) after
burning appliance for 15 minutes.
2) If required, adjusting the primary air to
ensurethattheflamedoesnotcarbon.First
allow the unit to burn for 15-20 min. to
stabilize.
CAUTION: Any alteration to the product that
causes sooting or carboning or that results in
damage is not the responsibility of the manu-
facturer.
U38-NG&U38-LPClearances
A Side Wall to Unit 7-1/2" / 190 mm
B Back Wall to Unit 6" / 155 mm
E Side Wall to Unit 2" / 50 mm
If further reduced clearances are needed, ob-
tain requirements for construction of a protect-
ed wall from your local building authorities and
their allowable reductions of the listed clear-
ances.
U38-NG&U38-LPREFERENCE
DIMENSIONS
C Back Wall to Flue Centerline 10-3/4" / 273 mm
D Side Wall to Flue Centerline 20-1/2" / 520 mm
F Side Wall to Flue Centerline 11" / 280 mm

Regency U38 ULTIMATE Freestanding Gas Heater 7
INSTALLATION
VENTING
This heater is a vented appliance and must be
connected to a chimney/flue in accordance
with the installation codes.
Note: The rear pedestal cover plate is
only required when outside air is
being used. If using room air for
combustion, remove this plate
from the back of the pedestal.
For your safety this heater is equipped with a
vent safety switch designed to sense incor-
rect venting and react by shutting down the
gas supply. This thermally actuated switch is
located within the draft hood and will detect
either a blocked chimney or backdraft condi-
tion where the chimney flow has reversed. If
this switch shuts the unit down, it indicates a
drafting problem that must be identified and
rectified without delay - the thermally activated
switch must never be bypassed or discon-
nectedasahazardousor deadly condition can
result.
Venting Requirements
A four inch diameter vent is required. B-Vent,
Class A or Masonry with an approved liner are
all acceptable. For cosmetic or aesthetic pur-
poses 6" outer vent can be used as long as an
approved inner vent is installed. Fasten but do
not penetrate the inner sleeve of the B-Vent
when tightening the screw.
Followallventingmanufacturer’srequirements
and local building codes. In cold climates, we
recommendtheuseofinsulatedB-vent,chase,
and liners. For altitudes above 2000 ft. we
recommendthataminimumflueheightof12ft.
is used.
Flue Mounting Bracket
Attach the flue mounting bracket with the
enclosed screw as shown in the diagram.
DRAFT HOOD
This heater has a draft hood built in. It must not
be altered, obstructed, or blocked in any way,
and the unit must be installed so that the draft
hoodis in thesame atmospheric pressurezone
as the combustion air inlet to the burner. This
heater must be properly connected to a venting
system. This heater is equipped with a vent
safety shutoff system.
WARNING: Operation of this heater when
not connected to a properly installed and
maintained venting system or tampering
with the vent safety shutoff system can
result in carbon monoxide (CO) poison-
ing and possible death.
HIGH ELEVATION
The U38 (with 40,000 BTU rating) is approved
in Canada for altitude 2000 ft. to 4500 ft. (CAN/
CGA-2.17-M91) with the orifice kit (Part # 591-
975). For Natural Gas installations above 4500
ft. follow current CAN/CGA-B149.1.
In U.S.A., for installations above 2000 ft. refer
to current ANSI Z223.1 Sc8-8.1.2a appendix F,
for resizing orifice.
Vent Terminations
InstallationintoExisting
Woodstove Flue System
1) Clean existing Chimney system.
2) Runanapproved4"flexlineror"B"ventinto
existing chimney.
Note: See the chimney systems
manufacturer for detailed
installation instructions.

8Regency U38 ULTIMATE Freestanding Gas Stove
5) The pressure check should be carried out
with the unit burning and the setting should
be within the limits specified on the safety
label.
6) When finished reading manometer, turn off
the gas valve, disconnect the hose and
tighten the screw (clockwise) with a 1/8"
flat screwdriver. Screw should be snug,
but do not over tighten.
S.I.T. Valve Description
1) Gas cock knob
2) Manual high/low adjustment
3) PilotAdjustment
4) Thermocouple Connection
5) Main Operator
6) Outlet Pressure Tap
7) Inlet Pressure Tap
8) PilotOutlet
9) Main Gas Outlet
10)Flange Securing Screw Holes
11)Alternative TC Connection Point
12)Thermoelectric Unit
13)Additional Valve Mounting Hole
GAS PIPE PRESSURE
TESTING
The appliance must be isolated from the gas
supply piping system by closing its individual
manual shut-off valve during any pressure
testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig. (3.45
kPa). Disconnect piping from valve at pres-
sures over 1/2 psig (14" w.c.).
The manifold pressure is controlled by a regu-
lator built into the gas control, and should be
checked at the pressure test point.
Note: To properly check gas pressure,
both inlet and manifold pressures
should be checked using the valve
pressure ports on the valve.
1) Makesurethevalveisinthe"OFF"position.
2) Loosen the "IN" (# 7) and/or "OUT" (# 6)
pressure tap(s), turning counterclockwise
with a 1/8" wide flat screwdriver.
3) Attach manometer to "IN" and/or "OUT"
pressure tap(s) using a 5/16" ID hose.
4) Light the pilot and turn the valve to "ON"
position.
INSTALLATION
U38-NG: For 0 to 2000 feet altitude
U38-LP: For 0 to 4500 feet alttitude
Burner Inlet Orifice Sizes:
Natural Gas Propane
Burner #31 #50
Max. Input
Natural Gas 40,000 Btu/h
Propane 38,000 Btu/h
Min. Input
Natural Gas 22,000 Btu/h
Propane 20,000 Btu/h
Supply Pressure
Natural Gas min. 5" w.c.
Propane min. 12" w.c.
Manifold Pressure
Natural Gas 3.8" +/- 0.2" w.c.
Propane 11" +/- 0.2" w.c.
Electrical: 120 V. 1.13A 60Hz.
Circulation:Variablespeedfan,125/75CFM.
Log Set: Ceramic fiber, 7 per set.
SystemData:
HIGHELEVATION-U38-NG
For 2,000 - 4,500 feet altitude
Burner Inlet Orifice Sizes:
Natural Gas Burner #33
Max. Input Rating 36,000 Btu/h
Min. Input Rating 19,000 Btu/h
System Data
U38with40,000BTU
GAS CONNECTION
The gas line can be rigid pipe, or to make
installation easier, use a listed flexible connec-
tor if allowed by local codes. Copper may also
be used if approved by local codes.
Thegasconnectionatthevalveis3/8"NPT.For
minimum and maximum supply pressure see
the System Data Table.
System Data
U38Convertedto 30,000 Btu
For 0 to 4500 feet altitude
Burner Inlet Orifice Sizes:
Natural Gas Propane
Burner #37 #52
Max. Input
Natural Gas 30,000 Btu/h
Propane 30,000 Btu/h
Min. Input
Natural Gas 15,000 Btu/h
Propane 15,000 Btu/h
Supply Pressure
Natural Gas min. 5" w.c.
Propane min. 12" w.c.
Manifold Pressure
Natural Gas 3.8" +/- 0.2" w.c.
Propane 11" +/- 0.2" w.c.
Electrical: 120 V. 1.13A 60Hz.
Circulation:Variable speedfan,125/75 CFM.
Log Set: Ceramic fiber, 7 per set.

Regency U38 ULTIMATE Freestanding Gas Heater 9
INSTALLATION
InstallerNotice:
These instructions must be left
with the appliance.
Burner Orifice
CONVERSION FROM NATUAL GAS TO PROPANE
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER
IF IN DOUBT DO NOT DO THIS CONVERSION !!
Conversion Kit 730-969 Contains:
Qty. Part # Description
1 910-018 SIT Conversion Kit-
50% Turndown LP
1 910-037 LP Injector (Pilot Orifice)
1 904-641 Burner Orifice #50
1 908-528 Red"PROPANE"label
1 908-255 Label "Converted to Propane"
1 918-032 Instruction Sheet
1) Shut off the gas supply.
2) Open the front door and carefully remove
the logs and lava rock.
3) Remove burner. See diagram below.
Pilot assembly is now accessible for
steps 4) to 9).
Note: Use a magnetic type screwdriver if pos-
sible.
4) Remove and discard the 3 pressure regu-
lator mounting screws (A), pressure reg-
ulator tower (B) and diaphragm (C).
5) Insurethatthe rubber gasket(D)isproperly
positioned and install the new HI/LO pres-
sure regulator assembly to the valve using
the new screws (E) supplied with the kit.
Tighten screws securely.
6) Pull off the pilot cap to expose the pilot
orifice.
7) Unscrew the pilot orifice with the allen key
andreplacewiththeLPpilotorificeinthekit.
8) Remove burner orifice with a 1/2" wrench
and discard. Use a wrench to hold on to the
elbow behind the orifice.
9) Reinstall new burner orifice LP stamped
#50 and tighten.
10)Reverse steps 3) to 2).
11)Attach the Conversion label "This unit has
been converted to Propane" on top of the
Serial # decal.
12)Replaceyellow"NaturalGas"label with red
"Propane" label
13)Check for gas leaks.
14)Check inlet and outlet pressures.
15)Check operation of flame control.
16)Check for proper flame appearance and
glow on logs.

10 Regency U38 ULTIMATE Freestanding Gas Stove
LOG SET
INSTALLATION
Read the instructions below carefully
and refer to the diagrams. If logs are
broken do not use the unit until they are
replaced. Broken logs can interfere with
the pilot operation.
The gas log kit contains the following:
a) 02-65 Rear Log 902-267
b) 02-56 Middle Left Log 902-230
c) 02-44 Front Left Log 902-228
d) 02-46 Left Top Log 902-231
e) 02-45 Front Right Log 902-229
f) 02-47 Center Log 902-232
g) 02-48 MiddleRightLog 902-226
h) Embers 902-151
i) Lava 902-154
Note: Install Optional Brick Panels prior
to installing logs.
Embers. Embers
The "02" refer numbers (i.e. 02-65) are
molded into the rear of each log.
1) Carefully remove the logs from the box and
unwrap them. The logs are fragile, handle
with care - do not force into position.
2) Sprinkle the embers on the left and right
sides of the firebox base.
CONVERSION TO LOWER BTU RATING FOR U38
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS
FITTER IF IN DOUBT DO NOT DO THIS CONVERSION !!
Natural Gas Conversion Kit 730-920
Contains:
Qty. Part # Description
1 904-240 Burner Orifice#37(NaturalGas)
1 918-034 Decal"Convertedto30,000Btu"
1 918-033 Instruction Sheet
Propane Conversion Kit 730-922
Contains:
Qty. Part # Description
1 904-390 Burner Orifice #52 (Propane)
1 918-034 Decal"Convertedto30,000Btu"
1 918-033 Instruction Sheet
1) Shut off the gas supply.
2) Open the front door. Carefully remove the
logs and lava rock.
3) Remove burner. See diagram below.
Burner Orifice
Note: Use a
magnetic type
screwdriver if possible.
Move Rear Log
Pins forward to
front holes.
Vent Restrictor setting at High 40,000 Btu/h
Vent Restrictor setting at Low 30,000 Btu/h
INSTALLATION
4) Unscrewthe2Rear
Log Pins and move
to the front hole
position.
5) Remove Rear Log
Bracket and slide
theLogBracketRe-
strictor between
theRearLogBrack-
et and the burner,
secure with the 2
screws.
7) Reinstall new burner orifice (NG stamped
#37 or LP stamped #52) and tighten.
8) Reverse steps 3) and 2).
9) Adjust Vent restrictor setting: To set the
Vent restriction as indicated in the diagram,
simply loosen the screws and push the vent
restrictor plate to the correct position. Tight-
en the screws.
Unit Btu/h Restrictor Opening
U38 40,000 A 1-3/8" (35mm)
U38 30,000 B 1-1/8" (29mm)
6) Remove burner orifice with a 1/2" wrench
and discard.
10)Attachthelabel "Thisunithasbeenconvert-
ed to..." on top of the Serial # decal over the
higher Btu information.
11)Check for gas leaks.
12)Check inlet and outlet pressures.
13)Checkoperation offlamecontrol. Checkfor
proper flame appearance and glow on logs.

Regency U38 ULTIMATE Freestanding Gas Heater 11
INSTALLATION
C)02-44
Pins on Rear Log Support
A)02-65
B)02-56
3) Place Rear Log A)02-65 on the two pins on
the rear log support.
4) Place the Middle Left Log B)02-56 on the
two pins as shown.
5) Sprinkle some lava rock just in front of B)
02-56 on the burner holes.
lava rock
B)02-56
6) Place Front Left Log C)02-44 onto the 2
front pins as shown.
Cutout
Pin
D)02-46
B)02-56
A)02-65
7) Place the Left Top Log D)02-46 on the pin
on Log B)02-56 and on top of the cutout on
Log A)02-65.
E)02-45
C)02-44
8) Place Front Right Log E)02-45 on the two
pins as shown.
9) Place thelavarockintheareabetweenthe
left and right logs, leaving a space in the
middle for log (F) 02-47.
CutoutNotch
F)02-47
E)02-45
A)02-65
10)Place the notchinCenter Log F)02-47over
Log E)02-45 and across the cutout on Log
A)02-65.
Notch
E)02-45
Bracket
A)02-65
The bottom right edge of Log G)02-48 must
sit snugly against the bracket
Side View
G)02-48
E)02-45
F)02-47
11)Position notch in Front Right Log G)02-48
on Log F)02-47 and push the bottom right
edge against the bracket on the burner
tray.
G)02-48
12)Test fire to ensure proper light off (make
sure flame flows smoothly from one end of
burner to the other. If there is any flame
hesitation, check that area for any block-
age of the burner port.
F)02-47
E)02-45
A)02-65
G)02-48
D)02-46
B)02-56
C)02-44

12 Regency U38 ULTIMATE Freestanding Gas Stove
OPTIONAL WALL
THERMOSTAT
A wall thermostat may be installed if desired.
Connect the wires as per the wiring diagrams.
Note that the wires are connected to the "TH"
on the gas valve. Use table below to determine
the maximum wire length:
Note: Preferable if the thermostat is in-
stalled on an interior wall.
Regency offers an optional programmable ther-
mostat but any 250-750 millivolt rated non-
anticipator type thermostat that is CSA, ULC or
UL approved may be used.
CAUTION
Do not connect the millivolt
wall thermostat wires
to the 120V wires.
The thermally activated safety switch
must be manually reset before first star-
tup.
Note: If the flue is blocked or has a strong
reverse flow, the thermally actuated safe-
ty switch mounted in the draft hood will
automatically shut off the gas supply
within about 10 minutes. If the heater
turns off because of this during the spill-
age test, check for the cause of the lack
of draft.
TEST FOR FLUE
SPILLAGE
A "spillage" test must be made before the
installed unit is left with the customer. Follow
the procedure below:
1) Start all exhaust fans in the home and any
other gas appliances. Then close all doors
and windows.
2) Lightthe unit and setcontrolstomaximum.
3) After five minutes, test that there is a "pull"
on the flue by placing a smoke match,
cigarette or similar device which gives off
smoke, on the edge of the draft hood. See
diagrams.
LOUVER
INSTALLATION
1) Attach the top & bottom louvers to the side
stove panel using 2 screws per side.
Diagram 1
FRONT DOOR
INSTALLATION
(packaged separately)
1) Open the two side panels.
2) Slide the door
ontothetwohinge
pins making sure
the two pieces
are flush to-
gether. See di-
agram 1.
3) Close the door.
The latch plate must
plate slightly so the door closes easier.
4) Thelatchesshouldalready be attheproper
setting. If they are too hard or too easy to
close, you may want to adjust them by
loosening the latch catch. See diagram 3.
Diagram 2
Diagram 3
INSTALLATION
5) Remove the blue plastic protective coating
from the glass.
6) Test the seal around the door by placing a
piece of paper between the unit and the
door,closethedoorandtrytopullthepaper
out.If itslipsout easily, thenthe door isnot
properlysealed.Tightenorloosenthelatch.
See diagram 3.
becentered around the
alignmentpin. Seedia-
gram2. Ifthelatchplate
interferes with the cor-
ner of the stove you
may want to angle the
Note: The door latch may require ad-
justment as the door gasket mate-
rial compresses after a few fires
and after glass replacement. Turn
the latch catch inward or outward
to loosen or tighten.
Thesmokeshouldbedrawnintothedrafthood.
If the smoke is not drawn into the draft hood,
turn the unit off and check for the cause of lack
of draft.
.

Regency U38 ULTIMATE Freestanding Gas Heater 13
WIRING
CAUTION:
Label all wires
priortodiscon-
nection when
servicing con-
trols.Wiringer-
rors can cause
improper and
dangerous op-
eration.
WARNING:ElectricalGroundingInstructions
Thisapplianceisequippedwithathreepronged(grounding)plugforyourprotection
againstshockhazardandshouldbepluggeddirectlyintoaproperlygroundedthree-
prong receptacle. Do not cut or remove the grounding prong from this plug.
This heater does not require a 120V A.C.
supply for operation. In case of a power
failure, the burner switch and the optional
remote control/thermostat will continue to op-
erate. However, a 120V A.C. power supply is
needed for the fan/blower operation. Caution: Ensure that the wires do not touch any hot surfaces and are away from
sharp edges.
OPTIONAL REMOTE
CONTROL
UsetheRegencyRemoteControlKit approved
for this unit. Use of other systems may void
your warranty.
The remote control kit comes with a hand held
transmitter, a receiver and a wall mounting
plate.
14 GA.
16 GA.
18 GA.
20 GA.
22 GA.
50 Ft.
32 Ft.
20 Ft.
12 Ft.
9 Ft.
Recommended Maximum Lead Length
(Two-Wire) When Using Wall
Thermostat (CP-2 System)
Wire Size Max. Length
Thermostat Wire Table
INSTALLATION
FINAL CHECK
Before leaving this unit with the customer, the
installermustensurethattheapplianceis firing
correctly. This includes:
1) Clocking the appliance to ensure the cor-
rect firing rate (rate noted on label) at 15
minutes.
2) If required, adjusting the primary air to
ensurethattheflamedoesnotcarbon.First
allowtheunittoburnfor15min.tostabilize.
3) Check for proper draft.
CAUTION
Any alteration to the product that
causessootingorcarboningthat
results in damage to the exterior
facia is not the responsibility of
the manufacturer.
1) Choosea convenient locationonthewall to
install the receiver and the receptacle box
(protectionfromextremeheatisveryimpor-
tant). Run wires from the fireplace to that
location, use Thermostat Wire Table.
2) Connect the wires as per the wiring dia-
gram above.
CAUTION
Do not connect the millivolt
remote control wires to
the 120V wires.
3) Install3AAAalkalinebatteriesintransmitter
and 4 AA alkaline batteries in the receiver.
Install the receiver and its cover in the wall.
Switch the remote receiver to "remote"
mode. The remote control is now ready for
operation.

14 Regency U38 ULTIMATE Freestanding Gas Stove
OPERATING INSTRUCTIONS
3) Wait five minutes to allow gas, that may
have accumulated in the main burner com-
partment, to escape. If you smell gas, fol-
low the instructions on the front of this
manual. If you don't smell gas continue on
to the next step.
4) Turn the PILOT knob counterclockwise to
pilot and align it with the arrow as shown
in diagram 1.
5) PushinPILOTknoballthewayinandhold.
ImmediatelypushIGNITORbuttonuntilpilot
lights.ContinuetoholdthePILOTknobinfor
approximatelyoneminute,thenreleasethe
PILOT knob. Thepilotflameshouldcontinue
toburn. Ifthepilotdoesnotremainlit,repeat
operation allowing a longer period before
releasingPILOTknob.
6) Turn PILOT knob counter clockwise to on.
7) Use the Burner ON/OFF switch to turn on
the burner.
8) RotatetheHEAT controltoadjusttheflame
height higher or lower.
SHUTDOWN
INSTRUCTIONS
1) UsetheBurner ON/OFFswitch,thermostat
or remote control to turn off the burner.
2) Push in the PILOT knob slightly and turn
clockwise to off. Do not force.
3) Turn off all electric power to the appliance
if service is to be performed.
FIRST FIRE
TheFIRSTFIREinyourstoveispartofthepaint
curing process. To ensure that the paint is
properly cured, it is recommended that you
burn your fireplace for at least four (4) hours
the first time you use it with the fan on. When
first operated, the unit will release an odour
caused by the curing of the paint and the
burningoffofanyoilsremainingfrommanufac-
turing.Smokedetectorsinthehousemaygooff
at this time. Open a few windows to ventilate
the room for a couple of hours. The glass may
require cleaning.
OPERATING
INSTRUCTIONS
Before operating this appliance, proceed
through the following check list.
1) Read and understand these Instructions
before operating this appliance.
2) Check to see that all wiring is correct and
enclosed to prevent possible shock.
3) Check to ensure there are no gas leaks.
4) Make sure the three pieces of door glass
are properly positioned. Never operate the
appliance with any of the glass removed or
with the door open.
5) Verify that all venting and the cap is unob-
structed.
6) Verify log placement. If the pilot cannot be
seen when lighting the unit - the logs or the
embers have been incorrectly positioned.
7) The unit should never to turned off and on
without a minimum of a 60 second wait.
LIGHTING
INSTRUCTIONS
IMPORTANT: The PILOT knob cannot be
turned from pilot to off unless it is partial-
ly depressed.
Note: Open the pedestal door of the unit
before lighting the pilot. Once the
pilot is lit, close the door. You
should never operate the unit with
the door open.
1) If the PILOT knob is in the off position
proceed to Step 4.
Diagram 1
2) Push in PILOT knob slightly and turn clock-
wise to off. Knob cannot be turned from
pilot to off unless knob is pushed in slight-
ly. Do not force.
DO NOT ATTEMPT TO CLEAN THE
GLASS WHILE IT IS STILL HOT!
Note: When the glass is cold and the
appliance is lit, it may cause con-
densation and fog the glass. This
condensation is normal and will
disappear in a few minutes as the
glass heats up.
DO NOT BURN THE APPLIANCE
WITHOUT THE GLASS FRONT IN
PLACE.
AUTOMATIC
CONVECTION FAN
OPERATION
The fan operates automatically - turn the knob
on the pedestal control panel to adjust to the
desired speed. The fan will turn on as the stove
comes up to operating temperature. After the
unit has been turned off and cools to below a
useful heat output range the fan will shut off
automatically.
ADJUSTING FLAME
HEIGHT
Yourheaterhasanadjustableflametotailorthe
look and heat output to your specific needs. It
is adjusted by turning the flame adjustment dial
on the gas control valve.
Turn clockwise to
adjust the flame
higher, counter-
clockwise for a
lower flame.

Regency U38 ULTIMATE Freestanding Gas Heater 15
COPY OF THE LIGHTING PLATE INSTRUCTIONS
OPERATING INSTRUCTIONS
1)Push in the gas control knob slightly and turn
clockwise to “OFF”. Do not force.
FORYOURSAFETYREADBEFORELIGHTING
A) This appliance has a pilot which must be lighted
by hand, following the instructions below
exactly.
B) BEFORE LIGHTING smell all around the appliance
area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance
- Do not touch any electric switch, do not use any
phone in your building
- Immediately call your gas supplier from a
neighbors phone. Follow the gas supplier’s in-
structions.
- If you cannot reach your gas supplier, call the
fire department.
C) Use only your hand to push in or turn the gas
control knob. Never use tools. If the knob will not
push in or turn by hand, don’t try to repair it, call
STOP! Read the safety information above on this
label.
1)
Push in gas control knob slightly and turn
clockwise to “OFF”. Knob cannot be turned
from “PILOT” to “OFF” unless knob is pushed in
slightly. Do not force.
2)Wait five (5) minutes to clear out any gas. If you
then smell gas STOP! follow “B” in the safety
information above on this label. If you don’t smell
gas, go to the next step.
3)Turn knob on gas control counterclockwise
to “PILOT”.
4)Push in control knob all the way and hold in.
Immediately push black button on spark igniter
until pilot lights. Continue to hold the control
knob in for about 1/2 minute after the pilot is lit.
Release knob and it will pop back up. Pilot should
remain lit. If it goes out, repeat steps 3) and 4).
If knob does not pop up when released, stop and
immediately call your service technician or gas
supplier.
If the pilot will not stay lit after several tries, turn the
gas control knob to “OFF” and call your service
technician or gas supplier.
5)Turn gas control knob counterclockwise to “ON”.
6)Use rocker switch to operate main burner.
908-649a
OFF
WARNING: If you do not follow these instructions exactly, a fire or explosion may result
causingpropertydamage,personalinjuryorlossoflife.Improperinstallation,adjustment,
alteration, service or maintenance can cause injury or property damage. Refer to the
owner’s information manual provided with this appliance. For assistance or additional
information consult a qualified installer, service agency or gas supplier.
a qualified service technician. Force or attempted
repair may result in a fire or explosion.
D) Do not use this appliance if any part has been under
water. Immediately call a qualified service techni-
cian to inspect the appliance and to replace any part
of the control system and any gas control which has
been under water.
This appliance needs fresh air for safe operation and
must be installed so there are provisions for adequate
combustion and ventilation air.
LIGHTINGINSTRUCTIONS
TOTURNOFFGASAPPLIANCE
THERMOPILE
ELEMENT
THERMO-
ELECTRIQUE
PILOT BURNER
VEILLEUSE
This appliance must be installed in accordance with local codes, if any; if not,
follow the current CAN1-B149/ANSI Z 223.1 (Australia: AG601, New Zealand: NZS 5261)
DO NOT REMOVE THIS INSTRUCTION PLATE
CAUTION:Hotwhileinoperation.Donottouch.
Severe Burns may result. Due to high surface
temperatures keep children, clothing and
furniture, gasoline and other liquids having
fammablevaporsaway.Keepburnerandcontrol
compartment clean. See installation and
operatinginstructionsaccompanyingappliance.
2)Turn off all electric power to the appliance if
service is to be performed.
You may shut off the pilot during prolonged non use periods to conserve fuel.

16 Regency U38 ULTIMATE Freestanding Gas Stove
NORMAL OPERATING
SOUNDS OF
GAS APPLIANCES
It is possible that you will hear some sounds
from your gas appliance. This is perfectly nor-
malduetothefactthattherearevariousgauges
and types of steel used within your appliance.
Listed below are some examples. All are nor-
mal operating sounds and should not be
considered as defects in your appliance.
Blower:
Regency gas appliances use high tech blowers
to push heated air farther into the room. It is not
unusual for the fan to make a "whirring" sound
when ON. This sound will increase or decrease
in volume depending on the speed setting of
your fan speed control.
Burner Tray:
The burner tray is positioned directly under the
burner tube(s) and logs and is made of a
different gauge material from the rest of the
firebox and body. Therefore, the varying thick-
nesses of steel will expand and contract at
slightly different rates which can cause "tick-
ing" and "cracking" sounds. You should also be
aware that as there are temperature changes
within the unit these sounds will likely re-occur.
Again, this is normal for steel fireboxes.
Blower Thermodisc:
When this thermally activated switch turns ON
it will create a small "clicking" sound. This is the
switch contacts closing and is normal.
Pilot Flame:
Whilethepilotflameisonitcanmakeaveryslight
"whisper" sound.
Gas Control Valve:
As the gas control valve turns ON and OFF, a
dullclickingsoundmaybeaudible,thisisnormal
operation of a gas regulator or valve.
Unit Body/Firebox:
Different types and thicknesses of steel will
expand and contract at different rates resulting
in some "cracking" and "ticking" sounds will be
heard throughout the cycling process.
AERATION
ADJUSTMENT
The burner aeration is factory set but may need
adjusting due to either the local gas supply or
altitude.
U38 with 40,000 Btu/h
U38-NG Natural Gas: 1/4" open
U38-LP Propane: 1/2" open
U38 with 30,000 Btu/h
U38-NG Natural Gas 3/16" open
U38-LP Propane 3/8" open
The aeration adjustment gears are located on
the right side of the burner box and can be
accessed from the side or from the front when
the louvers are removed.
To adjust the aeration: use the allen key to turn
theturninggearwhichwilladjusttheair shutter.
Open the air shutter for a blue flame or close it
for a yellower flame.
Top View of pilot flame
Top View of pilot flame
OPERATING INSTRUCTIONS
PILOT ADJUSTMENT
Periodicallycheckthepilotflames.Correctflame
pattern has three strong blue flames: 1 flowing
aroundthethermopileand1aroundthethermo-
couple, and 1 flowing across the rear of the
burner (it does not have to be touching the
burner).
Note: If you have an incorrect flame
pattern, contact your Regency
dealer for further instructions.
Incorrect flame pattern will have small, proba-
bly yellow flames, not coming into proper con-
tact with the rear of the burner or thermopile.
Clockwise to open,
counter-clockwise to close.
Caution: Carbon will be produced if the air
shutter is closed too much.
Note: Any damage due to carboning re-
sulting from improperly setting the
aeration controls is NOT covered
under warranty.
Note: Aeration Adjustment should only
be performed by an authorized
Regency Installer at the time of
installation or service.

Regency U38 ULTIMATE Freestanding Gas Heater 17
MAINTENANCE
4) Remove the door catch plate.
5) Remove glass retainers on sides first (3
each side) then remove two center retain-
ers.
Note: Center glass retainers are glued
to center glass.
6) Remove glass from extrusions. When re-
moving center glass, leave white insulation
in place.
CLOTHING OR OTHER FLAMMA-
BLEMATERIALSHOULDNOTBE
PLACEDONORNEARTHEAPPLI-
ANCE.
DONOT USETHISAPPLIANCEIF
ANY PART HAS BEEN UNDER
WATER. IMMEDIATELY CALL A
QUALIFIEDSERVICETECHNICIAN
TOINSPECTTHEAPPLIANCEAND
TOREPLACEANYPARTOFCON-
TROL SYSTEM AND ANY GAS
CONTROLWHICHHASBEENUN-
DERWATER.
WARNING: CHILDREN AND
ADULTSSHOULDBEALERTEDTO
THEHAZARDSOFHIGHSURFACE
TEMPERATURE AND SHOULD
STAYAWAYTOAVOIDBURNSOR
CLOTHING IGNITION. YOUNG
CHILDRENSHOULDBECAREFUL-
LYSUPERVISEDWHENTHEYARE
IN THE SAME ROOM AS THE AP-
PLIANCE.
CAUTION: ANYSAFETYSCREEN
ORGUARDREMOVEDFORSERV-
ICING AN APPLIANCE MUST BE
REPLACED PRIOR TO OPERAT-
INGTHEAPPLIANCE.
MAINTENANCE
INSTRUCTIONS
1) Always shut the valve off before cleaning.
For relighting, refer to lighting instructions.
Keep the burner and control compartment
clean by brushing and vacuuming at least
once a year. When cleaning the logs, use
a soft clean brush as the logs are fragile
and easily damaged.
2) Clean glass (never when unit is hot), ap-
pliance, louvers, and door with a damp
cloth. Never use an abrasive cleaner. The
gold louvers (and optional gold door) may
be scratched if abrasives are used to
clean them.
The heater is finished in a heat resistant
paint and should only be refinished with
heat resistant paint (not with wall paint).
Regency uses StoveBright Paint - Metallic
Black #6309.
3) Makea periodiccheckofburnerforproper
position and condition. Visually check the
flame of the burner periodically, making
sure the flames are steady; not lifting or
floating.Ifthereisaproblem,callaqualified
service person.
4) Theapplianceandventingsystemmustbe
inspected before use, and at least annual-
ly, by a qualified field service person, to
ensure that the flow of combustion and
ventilation air is not obstructed.
During the annual service call, the burners
should be removed from the burner tray
and cleaned. Replace the embers - do not
block the pilot or burner ports.
5) Keeptheareaneartheapplianceclearand
free from combustible materials, gasoline
and other flammable
vapours and liquids.
6) Verify proper operation after servicing.
LOG REPLACEMENT
Theunitshouldneverbeusedwithbrokenlogs.
Turn off the gas valve and allow the unit to cool
before opening door to carefully remove the
logs. The pilot light generates enough heat to
burn someone. If for any reason a log should
need replacement, you must use the proper
replacement log. The position of these logs
must be as shown in the diagram under Log
Installation.
Note: Improper positioning of logs may
create carbon build-up and will
alter the unit’s performance
which is not covered under war-
ranty.
DOOR AND GLASS
GASKET
If the door gasket requires replacement use
7/8" diameter oval door gasket (Part # 650-
920). The glass requires 5/8" flat glass gasket.
See your Regency dealer.
GOLD-PLATED DOORS
The 24 carat gold plated finish on the door
requires little maintenance, and need only be
cleaned with a damp cloth. DO NOT use
abrasive materials or chemical cleaners, as
they may harm the finish and will void the
warranty. Clean any fingerprints off before
turning the unit on.
GLASS
REPLACEMENT
Your Regency stove is supplied with high
temperature, 5 mm Neoceram ceramic glass
that will withstand the highest heat that your
unit will produce. In the event that you break
your glass, purchase your replacement from
an authorized Regency dealer only, and follow
the step-by-step instructions for replacement.
Never operate your unit with broken
glass.
WARNING: Do not operate appliance with
the glass front removed, cracked or bro-
ken. Replacement of the glass should be
done by a licensed or qualified service
person.
MITREDDOOR
RemovingGlass:
Note: Wearing gloves will protect your
hands while handling glass.
1) Removethedoorfromtheunitandplaceon
a soft surface to prevent scratching.
2) Pull out the door gasket.
3) Remove the 24 nuts holding the glass re-
tainers in place. Do not remove the nuts
underneath the retainers.

18 Regency U38 ULTIMATE Freestanding Gas Stove
MAINTENANCE
FAN MAINTENANCE
If your fan requires maintenance or replace-
ment, access to the fan is through the access
panel on the rear wall of the firebox.
Note: The unit MUST NOT be operated
without the fan access panel se-
curely in place and correctly
sealed.
IMPORTANT: These fans collect a
lot of dust from within your home.
Ensure you maintain these fan mo-
tors on a regular basis by vacuum-
ing out the fan squirrel cages,
around the motor, and around the
grills on the back of the stove.
IMPORTANT
Disconnectpowersupply
beforeservicing
InstallingGlass
1) Install both center and side glass onto
extrusions as per diagram.
2) Place glass assembly into door frame.
3) Install retainers by placing 1 drop of glue
where previously glued and put in place.
4) Install side retainers.
5) Install door catch plate.
6) Installthe24nutsloosely,donottightenyet.
7) Tightensidepanelsnutsusingthefollowing
procedure:
a. tighten top & bottom outside corner
nuts (2)
b. tighten inside nuts (3)
c. tighten top & bottom inside corners
(2)
8) Tightenthe10nutsoncenterglassretainer.
9) Repeat step 7 for other side panel.
10)Replace new gasket by gluing it in place.
11)Install door onto stove and check the seal.
PANELDOOR
1) Removethedoorfromtheunitandplaceon
a soft surface to prevent scratching.
2) Pull out the door gasket.
3) Removethenutsholdingtheglassretainers
in place.
4) Remove the glass retainers (sides, top and
bottom) and the door catch plate.
5) Replace the glass. The glass must have
gasketing around it.
6) Reverse the previous steps, replace the
retainersandfasten withthenutsbutdo not
overtighten, as this can break the glass.
Note: the door catch plate fits on top of the
left side retainer.
7) Put gasket glue on the retainers, but do not
put glue on the screws. Replace the door
gasket, the two ends butt tight together on
the bottom edge of the door.
8) Replace door on the stove and check the
seal.
WARNING:ElectricalGroundingIn-
structions This appliance is
equipped with a three pronged
(grounding)plugforyourprotection
againstshockhazardandshouldbe
plugged directly into a properly
grounded three-prong receptacle.
Donotcutorremovethegrounding
prong from this plug.
Diagram 2
4) Lift fan off of the 2 pins, tip back and pull
through firebox opening. Disconnect the
green ground wire from the left side of the
fan as soon as you can reach it.
Replacing U38 Fan:
Reverse the above steps (1 - 4). If necessary
install a new gasket before replacing the fan
access panel. Make sure the fan wires and the
ground wire are reattached.
Diagram 1
To Remove U38 Fan:
1) Unplug or disconnect power source to
stove.
2) Remove all logs and the rear log support,
then remove the 10 screws holding the
accesspanelinplace,seeDiagram1.(Fan
is also accessible by opening the right side
door. See Diagram 2).
3) Unclip the black and white wires from the
fan motor.

Regency U38 ULTIMATE Freestanding Gas Heater 19
4) Remove the two outside frame pieces by
removing two screws per side. See dia-
gram below.
REMOVING VALVE
If your valve requires maintenance or replace-
ment, follow these instructions:
NOTE: Always shut off the gas supply
before removing the valve.
1) Openfrontpedestaldoorandunhookchain.
Youmaywanttoputasoftclothonthebase
of the unit so that when the pedestal door
is open it doesn't scratch the paint. See
diagram below.
2) Undo the six screws holding the control
panel in place.
3) Disconnect all wires from the back of the
panel and then remove panel. You should
laythepanelon a soft clothsoitdoesn'tget
marked up. See diagram below.
5) Carefully remove the logs and lava rock.
6) Atthispointyoushoulddisconnectthegas
at the valve.
7) Remove the burner by removing the two
1/4" hex head screws. See diagram be-
low.
9) Carefully lift the burner tray assembly out.
Note: Use a
magnetic type screwdriver.
8) Remove eight 1/4" hex head screws hold-
ing the burner tray assembly in place.
10)To replace the burner tray assembly, sim-
ply reverse these instructions.
MAINTENANCE

20 Regency U38 ULTIMATE Freestanding Gas Stove
PARTS LIST
25) 910-250 Spill Switch
27) 910-233 Thermodisc - Fan Auto/On/Off
28) * Mounting Bracket - Fan Thermodisc
30) 750-010 RearPanel
32) 730-565 Firebox Baffle
33) 560-535 False Top Assembly
34) 590-273 Flue Attachement Bracket
35) 590-930 Ult. 6" Flue Collar (Optional)
38) 820-058 Pedestal Base Cover
948-216 LogoPlate
918-026 Manual
*Not available as a replacement part.
1) 560-920 Top/Bottom Gold Louver Assy
560-922 Top/Bottom Black Louver Assy
9) 560-055 Fan Access Door
10) 730-034 Gasket for Fan Access Door
730-517/P Fan Assembly
11) 910-331/P Fan Motor (120 Volt)
12) 910-794 Power Cord (120 Volt)
15) * Pedestal Assembly
16) 730-039 Pedestal Door
17) 904-257 Pedestal Door Magnet
18) 560-025 Pedestal Back
19) 730-530 Short Side Panel Door Assy (Right Side)
20) 730-525 Short Side Panel Door Assy (Left Side)
21) 560-031 Hinge for Side Panel
23) 904-258 Side Panel DoorMagnet
24) 948-255 Door Latch c/w Hook
U38 MAIN ASSEMBLY
Part # Description Part # Description