REMKO Smart Control Touch User manual

Operating manual
Read the instructions prior to performing any task!
REMKO Smart-Control Touch
From software version 4.28
For the WSP heat pump range
0182-2022-10 Edition 4, en_GB
Specialist and user manual

Translation of the original operating manual
Read these operating instructions carefully before commis-
sioning / using this device!
These instructions are an integral part of the system and must
always be kept near or on the device.
Subject to modifications; No liability accepted for errors or mis-
prints!

Table of contents
1 Safety and usage instructions............................................................................................................. 4
1.1 General safety notes....................................................................................................................... 4
1.2 Identification of notes...................................................................................................................... 4
1.3 Personnel qualifications.................................................................................................................. 4
1.4 Dangers of failure to observe the safety notes................................................................................ 4
1.5 Safety-conscious working............................................................................................................... 4
1.6 Safety notes for the operator........................................................................................................... 5
1.7 Safety notes for installation, maintenance and inspection.............................................................. 5
1.8 Unauthorised modification and changes......................................................................................... 5
1.9 Intended use................................................................................................................................... 5
1.10 Warranty........................................................................................................................................ 5
1.11 Transport and packaging............................................................................................................... 6
1.12 Environmental protection and recycling........................................................................................ 6
2 Technical data........................................................................................................................................ 7
3Operation - General notes.................................................................................................................... 8
4 Operation - User level ........................................................................................................................ 10
4.1 Menu structure.............................................................................................................................. 10
4.2 Setting the heating/cooling operating mode.................................................................................. 26
4.3 Changeover summer/winter mode................................................................................................ 31
4.4 WLAN function.............................................................................................................................. 33
4.5 Emergency-heat operation............................................................................................................ 36
5 Operation - Expert level ..................................................................................................................... 37
5.1 Menu structure of the controller.................................................................................................... 37
5.2 Commissioning wizard.................................................................................................................. 74
5.3 Hygiene function/legionella circuit................................................................................................. 86
5.4 Activate heating and cooling cycle, examples............................................................................... 88
6 Template hydraulics with installation parameters........................................................................... 89
7 Error messages on the Smart Control.............................................................................................. 92
8 Index................................................................................................................................................... 106
3

1 Safety and
usage instructions
1.1 General safety notes
Carefully read the operating manual before com-
missioning the units for the first time. It contains
useful tips and notes such as hazard warnings to
prevent personal injury and material damage.
Failure to follow the directions in this manual not
only presents a danger to people, the environment
and the system itself, but will void any claims for
liability.
Keep this operating manual and the refrigerant
data sheet near to the units.
1.2 Identification of notes
This section provides an overview of all important
safety aspects for proper protection of people and
safe and fault-free operation.The instructions and
safety notes contained within this manual must be
observed in order to prevent accidents, personal
injury and material damage.
Notes attached directly to the units must be
observed in their entirety and be kept in a fully
legible condition.
Safety notes in this manual are indicated by sym-
bols. Safety notes are introduced with signal words
which help to highlight the magnitude of the danger
in question.
DANGER!
Contact with live parts poses an immediate
danger of death due to electric shock. Damage
to the insulation or individual components may
pose a danger of death.
DANGER!
This combination of symbol and signal word
warns of a situation in which there is immediate
danger, which if not avoided may be fatal or
cause serious injury.
WARNING!
This combination of symbol and signal word
warns of a potentially hazardous situation,
which if not avoided may be fatal or cause
serious injury.
CAUTION!
This combination of symbol and signal word
warns of a potentially hazardous situation,
which if not avoided may cause injury or mate-
rial and environmental damage.
NOTICE!
This combination of symbol and signal word
warns of a potentially hazardous situation,
which if not avoided may cause material and
environmental damage.
This symbol highlights useful tips and recom-
mendations as well as information for efficient
and fault-free operation.
1.3 Personnel qualifications
Personnel responsible for commissioning, opera-
tion, maintenance, inspection and installation must
be able to demonstrate that they hold a qualifica-
tion which proves their ability to undertake the
work.
1.4 Dangers of failure to observe
the safety notes
Failure to observe the safety notes may pose a risk
to people, the environment and the units. Failure to
observe the safety notes may void any claims for
damages.
In particular, failure to observe the safety notes
may pose the following risks:
nThe failure of important unit functions.
nThe failure of prescribed methods of mainte-
nance and repair.
nDanger to people on account of electrical and
mechanical effects.
1.5 Safety-conscious working
The safety notes contained in this manual, the
existing national regulations concerning accident
prevention as well as any internal company
working, operating and safety regulations must be
observed.
REMKO Smart-Control Touch
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1.6 Safety notes for the operator
The operational safety of the units and compo-
nents is only assured providing they are used as
intended and in a fully assembled state.
nThe units and components may only be set up,
installed and maintained by qualified per-
sonnel.
nProtective covers (grille) over moving parts
must not be removed from units that are in
operation.
nDo not operate units or components with
obvious defects or signs of damage.
nContact with certain unit parts or components
may lead to burns or injury.
nThe units and components must not be
exposed to any mechanical load, extreme
levels of humidity or extreme temperature.
nSpaces in which refrigerant can leak sufficient
to load and vent. Otherwise there is danger of
suffocation.
nAll housing parts and device openings, e.g. air
inlets and outlets, must be free from foreign
objects, fluids or gases.
nThe units must be inspected by a service tech-
nician at least once annually. Visual inspec-
tions and cleaning may be performed by the
operator when the units are disconnected from
the mains.
1.7 Safety notes for installation,
maintenance and inspection
nAppropriate hazard prevention measures must
be taken to prevent risks to people when per-
forming installation, repair, maintenance or
cleaning work on the units.
nThe setup, connection and operation of the
units and its components must be undertaken
in accordance with the usage and operating
conditions stipulated in this manual and comply
with all applicable regional regulations.
nLocal regulations and laws such as Water
Ecology Act must be observed.
nThe power supply should be adapted to the
requirements of the units.
nUnits may only be mounted at the points pro-
vided for this purpose at the factory. The units
may only be secured or mounted on stable
structures, walls or floors.
nMobile units must be set up securely on suit-
able surfaces and in an upright position. Sta-
tionary units must be permanently installed for
operation.
nThe units and components should not be oper-
ated in areas where there is a heightened risk
of damage. Observe the minimum clearances.
nThe units and components must be kept at an
adequate distance from flammable, explosive,
combustible, abrasive and dirty areas or
atmospheres.
nSafety devices must not be altered or
bypassed.
1.8 Unauthorised modification
and changes
Modifications or changes to units and components
are not permitted and may cause malfunctions.
Safety devices may not be modified or bypassed.
Original replacement parts and accessories
authorised by the manufactured ensure safety. The
use of other parts may invalidate liability for
resulting consequences.
1.9 Intended use
The units are designed depending on the model
and equipment exclusively as a control unit for the
heat pump and the heating system.
Any different or additional use shall be classed as
non-intended use. The manufacturer/supplier
assumes no liability for damages arising from such
use. The user bears the sole risk in such cases.
Intended use also includes working in accordance
with the operating and installation instructions and
complying with the maintenance requirements.
Under no circumstances should the threshold
values specified in the technical data be exceeded.
1.10 Warranty
For warranty claims to be considered, it is essential
that the ordering party or its representative com-
plete and return the "certificate of warranty" to
REMKO GmbH & Co. KG at the time when the
units are purchased and commissioned.
The warranty conditions are detailed in the "Gen-
eral business and delivery conditions". Further-
more, only the parties to a contract can conclude
special agreements beyond these conditions. In
this case, contact your contractual partner in the
first instance.
5

1.11 Transport and packaging
The devices are supplied in a sturdy shipping con-
tainer or inside the heat pump casing. Please
check the equipment immediately upon delivery
and note any damage or missing parts on the
delivery and inform the shipper and your contrac-
tual partner. For later complaints can not be guar-
anteed.
WARNING!
Plastic films and bags etc. are dangerous
toys for children!
Why:
- Leave packaging material are not around.
- Packaging material may not be accessible to
children!
1.12 Environmental protection
and recycling
Disposal of packaging
All products are packed for transport in environ-
mentally friendly materials. Make a valuable contri-
bution to reducing waste and sustaining raw mate-
rials. Only dispose of packaging at approved
collection points.
Disposal of equipment and components
Only recyclable materials are used in the manufac-
ture of the devices and components. Help protect
the environment by ensuring that the devices or
components (for example batteries) are not dis-
posed in household waste, but only in accordance
with local regulations and in an environmentally
safe manner, e.g. using certified firms and recy-
cling specialists or at collection points.
REMKO Smart-Control Touch
6

2 Technical data
Series Smart Control Touch
Power supply V +12 V DC
Enclosure class IP 30
Power consumption mW < 100
Max. cable length m 15
Recommended cable mm22 x 0,5
Dimensions
Height mm 150
Width mm 80
Depth mm 35
Environment
Ambient temperature °C 0-70
Air humidity % rH 0-95 (relative) non-condensing
We reserve the right to make technical changes for the purpose of technical advancement.
7

3 Operation -
General notes
Overview of the controls
123 4
5
Fig. 1: Smart-Control Touch start screen
1: Overview (quick access)
2: Information (quick access)
3: Settings (quick access)
4: Messages (warnings, information notes and
errors)
5: Widgets
Function display
Unit operation is intuitive and self-explanatory via
the plain text display on the user interface on the
touch display. No buttons are required to adjust
and change parameters. Instead, this takes place
by touching the surface of the controller at the
appropriate points. The installation of further func-
tions such as Smart-Count or Smart-Web is pos-
sible through the installation of further supplemen-
tary software available as an accessory.
When in an idle state, the display is inactive. The
basic display only starts once the display is
touched and it always starts with the user level.
Selecting user/expert mode
You can access the expert level by touching the
REMKO logo in the upper right corner of the dis-
play. After entering the password (0321) using the
+/- combination and then touching the "Next" and
"OK" displays, the expert level is enabled.
NOTICE!
The settings in expert mode may only be con-
figured by REMKO-authorised installers!
Basic display
The basic display shows the average outside tem-
perature as well as the time and date. You can also
find the selected operating mode and the tempera-
tures for the heating and hot water in the overview.
Fig. 2: Overview
REMKO Smart-Control Touch
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The tiles (widgets) in the basic display can be
changed individually for each operator. To change
a widget, you must adjust the displays in the "Set-
tings" level. The adjustments can be made in the
level described below.
nSettings
nBasic settings
nDisplay
nHome Parameters
nWidget 1-6
Fig. 3: Menu items in the "Settings-Display" level
Menu Home Parameters
Fig. 4: "Home Parameters" menu item
The individual widgets can be adjusted with the fol-
lowing parameters:
nHeat pump
nMeter readings
nChimney sweep (only in bivalent operation)
nWeather (only with Smart-Web)
nCircuits
nDrinking water mode
nTime program
nStorage tank target temperature
nRoom climate mode
nEmergency-heat operation
nAway mode
nParty mode
nUser profile
nColder/warmer
9

4 Operation - User level
4.1 Menu structure
Information Settings
Basic
information
Basic settings
Hot water
Messages
Fault messages
Warning notices
Chimney
sweep
Heat pump
Unmixed
cycle
1st mixed
cycle
2nd mixed
cycle
Function is only activated in “alternative”
operating mode!
Overview
Room climate
mode
Colder/
warmer
Storage tank
set temp.
Weather
information
*) *
)
*
*)
*
)
*Activation only with additional software
Unmixed
cycle
1st mixed
cycle
2nd mixed
cycle
Additional heat
generators
Hydraulics
Meter
readings )
*
Hot water
Solar
Solar
Stored
energy
Heating/
Cooling
Heat pump
KNXnet/IP *)
PV current
usage
3rd mixed
cycle
4th mixed
cycle
3rd mixed
cycle
4th mixed
cycle
Heat pump
I/O 2
Varies depending on
the type and kind of
heat pump
Varies depending on
the type and kind of
heat pump
Varies depending on
the type and kind of
heat pump
Fig. 5: Menu structure overview
REMKO Smart-Control Touch
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User level structure
In the “User” level, you have access to the fol-
lowing submenus:
nOverview
nInformation
nSettings
nMessages
These first level menus can be operated by users
and experts alike. Some menu items and parame-
ters are only visible in expert mode. They may only
be adjusted by specialists!
Overview
The indicators on the overview are the parameters
that are often used.
Information
You can obtain basic information about the com-
plete system here.
Here, you will also find corresponding information
on the respective parameters enabled, such as hot
water, heating circuits or the hydraulics and their
operating statuses.
Settings
In the settings menu item it is possible to adjust
parameters for the enabled components. Here, you
have the option of adjusting e.g. heating curves in
accordance with the requirements the REMKO
heat pump user. Relevant points that affect the
safety of the complete system are only to be
changed by a specialist. These are only enabled in
the expert level following entry of the password.
Messages
The "messages" level displays warnings, faults and
malfunctions.
In the following, you will find tables containing the
respective parameters for the available settings.
You can find numerous info texts about the indi-
vidual level menu items on your Smart-Control
Touch controller.
The following diagrams and explanations relate
to the full menu structure, which my differ from
the menu structure of your own controller. Only
the relevant menu items and parameters are
displayed by the Smart Control, depending
upon which heat generators and functions you
have activated. For example, if no heating cycle
has been activated, the corresponding menu
items and parameters are not displayed.
11

"Information" menu item - User
This menu contains information about the current operating status of the system.
Level 2 menu item Level 3 menu item Level 4 menu item
Basic information
Status
Detected unit
Current operating mode
Previous operating mode
Room climate
Party mode
Away mode
Anti-freeze protection
Smart-Count *)
Smart-Web *)
Smart-Com *)
Activation code
Serial number
Date/Time
Time
Date
Time zone
Version number
Hardware control panel
Hardware
Software control panel
Software
Software I/O 2 WP2
Linux Kernel Control Panel
Linux Kernel
Version µPC
Software date µPC
Version µPC2
Software date µPC2
*) These functions are only possible with the requisite supplementary software, available to purchase
REMKO Smart-Control Touch
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"Information" menu item (continued) - User
Level 2 menu item Level 3 menu item Level 4 menu item
Basic information
(continued)
Network (USB)
USB interface
IP address
Subnet
Gateway
MAC address
WLAN status
Licence information ---
Level 2 menu item Level 3 menu item
Solar
Pump A01
Pump control signal A40
Control signal A01
Collector temp. S01
Lower storage tank temp. S02
Storage tank charging status
Current output
Solar yield
Medium flow rate S23
Stored energy
Hot water
HW request
HW storage tank set temperature
HW storage tank actual temperature S08
Hot water energy
Hygiene function
Circulation request S05
Circulation set temperature
Circulation actual temperature S05
Circulation pump A04
Stored energy
Stored energy
Buffer tank temp. S09
Hot water temperature (setpoint)
13

"Information" menu item (continued) - User
Level 2 menu item Level 3 menu item
Unmixed
Operating mode
Set temperature
Actual temperature
Room set temperature
Room actual temperature
Room humidity
Dew point
Mixed outside temperature
1st mixed
cycle
Operating mode
Set temperature
Actual temperature
Room target temperature
Room actual temperature
Room humidity
Dew point
Mixed outside temperature
2nd mixed
cycle
Operating mode
Set temperature
Actual temperature
Room target temperature
Room actual temperature
Room humidity
Dew point
Mixed outside temperature
3rd mixed
cycle *)
Operating mode
Set temperature
Actual temperature
Room target temperature
Room actual temperature
Room humidity
Dew point
Mixed outside temperature
*) This menu item may differ from your display depending on the type and model of the heat pump.
REMKO Smart-Control Touch
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"Information" menu item (continued) - User
Level 2 menu item Level 3 menu item
4th mixed
cycle *)
Operating mode
Set temperature
Actual temperature
Room target temperature
Room actual temperature
Room humidity
Dew point
Mixed outside temperature
Hydraulics
Demand
Heating water temp. (setpoint)
Heating water temp. (actual value)
Therm.output
Changeover valve 2nd Heat generator A11
Passive cooling A12
Passive cooling A12.2 *)
Changeover valve cooling A14
Pump speed rel. A43
Pump speed rel. A43.2 *)
PV current usage
*) This menu item may differ from your display depending on the type and model of the heat pump.
15

"Information" menu item (continued) - User
Level 2 menu item Level 3 menu item
Heat pump
Heat pump status
Remaining idle time
Compressor status
Fault status
Target temperature
Enable signal
Disable compressor
Disable signal S16, energy supplier cut-off
Source pump
Heat pump I/O 2 *)
Heat pump status
Remaining idle time
Compressor status
Fault status
Target temperature
Enable signal
Disable compressor
Disable signal S16, energy supplier cut-off
Source pump
Auxiliary heat generator
Heat generator status
Heat generator stage
Potential-free output A32
Potential-free output A32.2 *)
Potential-free output A33
Potential-free output A33.2 *)
*) This menu item may differ from your display depending on the type and model of the heat pump.
REMKO Smart-Control Touch
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"Information" menu item (continued) - User
Level 2 menu item Level 3 menu item Level 4 menu item
Meter readings *)
Solar Current output
Solar yield
Heat pump
Thermal power, heat pump
Thermal energy, heat pump
Electrical power, heat pump
Electrical energy, heat pump
Output, environment
Environmental energy
Household Current household output
Household energy
Photovoltaic
Photovoltaic output
Photovoltaic yield
Feed-in power
Feed-in
Private consumption power
Energy consumption
Heating and
Hot water
Heating energy
Hot water energy
Cooling energy
Hot water meter
CO2 savings CO2 savings
Equivalent in trees
KNXnet/IP *)
IP of the KNX interface
MAC for the KNX inter-
face
Adress for the interface
Physical adress
KNX connection status
Programming mode
Programming mode
(interface)
Application version
*) Activation only with supplementary software
17

"Settings" menu item - User
In this menu you can configure the settings. For example, you can adjust hot water and heating tempera-
tures or change time settings.
Level 2 menu item Level 3 menu item Level 4 menu item
Basic settings
Language/Time
Time synchronisation
Date
Time
Date format
Time format
Language
Time zone
Display
Display brightness
Display off
Default screen
Home Parameters
Interfaces/
Network (USB)
Network
DHCP via input
DHCP using
Lokal IP Address
Subnet mask
Gateway Address
Network (USB)
USB-Ethernet
Authentication
SSID
Password
Status
DHCP using
Lokal IP Address
Subnet mask
Gateway Address
Interfaces/KNXnet/IP Smart-Com
Programming mode
REMKO Smart-Control Touch
18

"Settings" menu item (continued) - User
In this menu you can configure the settings. For example, you can adjust hot water and heating tempera-
tures or change time settings.
Level 2 menu item Level 3 menu item Level 4 menu item
Solar Storage tank Solar set temperature
Hot water
Domestic hot-water heating
Storage tank set temperature
Mode
Time program A
Time program B
Time program C
Tolerance during ECO operation
1 x hot water heating
Circulation Circulation set temperature
Time program
Heating/cooling
Mode
Room climate mode
User profile
Away mode
Party mode
Difference from cooling limit
Difference from heating limit
Building adaptation Standard outside temperature (heating)
Standard outside temperature (cooling)
Source
storage tank
Operating mode Parameters for REMKO MWL
Fixed value Parameters for REMKO MWL
19

"Settings" menu item (continued) - User
Level 2 menu item Level 3 menu item Level 4 menu item
Unmixed
cycle
Operating mode
Heating cycle mode
Fixed value
Heating curve adjustment
Cooling cycle mode
Fixed value
Cooling curve adjustment
Time program A
Time program B
Time program C
Time program function
Room temperature reduction
Room temperature increase
Room unit
Room sensor address
Easy Control EC-1 address
Room temperature influence
REMKO Smart-Control Touch
20