REMKO Smart WP MANAGER User manual

Operating manual
Read the instructions prior to performing any task!
REMKO Smart WP MANAGER
Smart Control for SQW 400
Manual for experienced specialists
0161-2017-09 Edition 1, en_GB

Translation of the original operating manual
Read these operating instructions carefully before commis-
sioning / using this device!
These instructions are an integral part of the system and must
always be kept near or on the device.
Subject to modifications; No liability accepted for errors or mis-
prints!

Table of contents
1 Safety and usage instructions............................................................................................................. 4
1.1 General safety notes....................................................................................................................... 4
1.2 Identification of notes...................................................................................................................... 4
1.3 Personnel qualifications.................................................................................................................. 4
1.4 Dangers of failure to observe the safety notes................................................................................ 4
1.5 Safety-conscious working............................................................................................................... 4
1.6 Safety notes for the operator........................................................................................................... 5
1.7 Safety notes for installation, maintenance and inspection.............................................................. 5
1.8 Unauthorised modification and changes......................................................................................... 5
1.9 Intended use................................................................................................................................... 5
1.10 Warranty........................................................................................................................................ 5
1.11 Transport and packaging............................................................................................................... 6
1.12 Environmental protection and recycling........................................................................................ 6
2Operation - General ..................................................................................................................... 6
2.1 Design and functions....................................................................................................................... 6
3Operation - User level ...................................................................................................................... 9
3.1 Menu structure of the controller...................................................................................................... 9
4Operation - Expert level ................................................................................................................. 25
4.1 General notes regarding the menu structure of the controller....................................................... 25
4.2 Commissioning wizard.................................................................................................................. 27
4.3 Template hydraulic diagrams with installation parameters............................................................ 40
4.4 Menu structure of the controller.................................................................................................... 46
5 Electrical wiring................................................................................................................................... 75
5.1 Electrical configuration - I/O module............................................................................................. 75
5.2 Terminal block/legend................................................................................................................... 76
5.3 Sensors and probes...................................................................................................................... 78
5.4 Circuit diagrams............................................................................................................................ 79
6 Fault messages on the Smart Control.............................................................................................. 89
7Assembly............................................................................................................................................. 93
7.1 Room installation of the Smart Control......................................................................................... 93
8 Index..................................................................................................................................................... 94
3

1 Safety and
usage instructions
1.1 General safety notes
Carefully read the operating manual before com-
missioning the units for the first time. It contains
useful tips and notes such as hazard warnings to
prevent personal injury and material damage.
Failure to follow the directions in this manual not
only presents a danger to people, the environment
and the system itself, but will void any claims for
liability.
Keep this operating manual and the refrigerant
data sheet near to the units.
1.2 Identification of notes
This section provides an overview of all important
safety aspects for proper protection of people and
safe and fault-free operation.The instructions and
safety notes contained within this manual must be
observed in order to prevent accidents, personal
injury and material damage.
Notes attached directly to the units must be
observed in their entirety and be kept in a fully
legible condition.
Safety notes in this manual are indicated by sym-
bols. Safety notes are introduced with signal words
which help to highlight the magnitude of the danger
in question.
DANGER!
Contact with live parts poses an immediate
danger of death due to electric shock. Damage
to the insulation or individual components may
pose a danger of death.
DANGER!
This combination of symbol and signal word
warns of a situation in which there is immediate
danger, which if not avoided may be fatal or
cause serious injury.
WARNING!
This combination of symbol and signal word
warns of a potentially hazardous situation,
which if not avoided may be fatal or cause
serious injury.
CAUTION!
This combination of symbol and signal word
warns of a potentially hazardous situation,
which if not avoided may cause injury or mate-
rial and environmental damage.
NOTICE!
This combination of symbol and signal word
warns of a potentially hazardous situation,
which if not avoided may cause material and
environmental damage.
This symbol highlights useful tips and recom-
mendations as well as information for efficient
and fault-free operation.
1.3 Personnel qualifications
Personnel responsible for commissioning, opera-
tion, maintenance, inspection and installation must
be able to demonstrate that they hold a qualifica-
tion which proves their ability to undertake the
work.
1.4 Dangers of failure to observe
the safety notes
Failure to observe the safety notes may pose a risk
to people, the environment and the units. Failure to
observe the safety notes may void any claims for
damages.
In particular, failure to observe the safety notes
may pose the following risks:
nThe failure of important unit functions.
nThe failure of prescribed methods of mainte-
nance and repair.
nDanger to people on account of electrical and
mechanical effects.
1.5 Safety-conscious working
The safety notes contained in this manual, the
existing national regulations concerning accident
prevention as well as any internal company
working, operating and safety regulations must be
observed.
REMKO Smart WP MANAGER
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1.6 Safety notes for the operator
The operational safety of the units and compo-
nents is only assured providing they are used as
intended and in a fully assembled state.
nThe units and components may only be set up,
installed and maintained by qualified per-
sonnel.
nProtective covers (grille) over moving parts
must not be removed from units that are in
operation.
nDo not operate units or components with
obvious defects or signs of damage.
nContact with certain unit parts or components
may lead to burns or injury.
nThe units and components must not be
exposed to any mechanical load, extreme
levels of humidity or extreme temperature.
nSpaces in which refrigerant can leak sufficient
to load and vent. Otherwise there is danger of
suffocation.
nAll housing parts and device openings, e.g. air
inlets and outlets, must be free from foreign
objects, fluids or gases.
nThe units must be inspected by a service tech-
nician at least once annually. Visual inspec-
tions and cleaning may be performed by the
operator when the units are disconnected from
the mains.
1.7 Safety notes for installation,
maintenance and inspection
nAppropriate hazard prevention measures must
be taken to prevent risks to people when per-
forming installation, repair, maintenance or
cleaning work on the units.
nThe setup, connection and operation of the
units and its components must be undertaken
in accordance with the usage and operating
conditions stipulated in this manual and comply
with all applicable regional regulations.
nLocal regulations and laws such as Water
Ecology Act must be observed.
nThe power supply should be adapted to the
requirements of the units.
nUnits may only be mounted at the points pro-
vided for this purpose at the factory. The units
may only be secured or mounted on stable
structures, walls or floors.
nMobile units must be set up securely on suit-
able surfaces and in an upright position. Sta-
tionary units must be permanently installed for
operation.
nThe units and components should not be oper-
ated in areas where there is a heightened risk
of damage. Observe the minimum clearances.
nThe units and components must be kept at an
adequate distance from flammable, explosive,
combustible, abrasive and dirty areas or
atmospheres.
nSafety devices must not be altered or
bypassed.
1.8 Unauthorised modification
and changes
Modifications or changes to units and components
are not permitted and may cause malfunctions.
Safety devices may not be modified or bypassed.
Original replacement parts and accessories
authorised by the manufactured ensure safety. The
use of other parts may invalidate liability for
resulting consequences.
1.9 Intended use
The units are designed depending on the model
and equipment exclusively as a control unit for the
heat pump and the heating system.
Any different or additional use shall be classed as
non-intended use. The manufacturer/supplier
assumes no liability for damages arising from such
use. The user bears the sole risk in such cases.
Intended use also includes working in accordance
with the operating and installation instructions and
complying with the maintenance requirements.
Under no circumstances should the threshold
values specified in the technical data be exceeded.
1.10 Warranty
For warranty claims to be considered, it is essential
that the ordering party or its representative com-
plete and return the "certificate of warranty" to
REMKO GmbH & Co. KG at the time when the
units are purchased and commissioned.
The warranty conditions are detailed in the "Gen-
eral business and delivery conditions". Further-
more, only the parties to a contract can conclude
special agreements beyond these conditions. In
this case, contact your contractual partner in the
first instance.
5

1.11 Transport and packaging
The devices are supplied in a sturdy shipping con-
tainer or inside the heat pump casing. Please
check the equipment immediately upon delivery
and note any damage or missing parts on the
delivery and inform the shipper and your contrac-
tual partner. For later complaints can not be guar-
anteed.
WARNING!
Plastic films and bags etc. are dangerous
toys for children!
Why:
- Leave packaging material are not around.
- Packaging material may not be accessible to
children!
1.12 Environmental protection
and recycling
Disposal of packaging
All products are packed for transport in environ-
mentally friendly materials. Make a valuable contri-
bution to reducing waste and sustaining raw mate-
rials. Only dispose of packaging at approved
collection points.
Disposal of equipment and components
Only recyclable materials are used in the manufac-
ture of the devices and components. Help protect
the environment by ensuring that the devices or
components (for example batteries) are not dis-
posed in household waste, but only in accordance
with local regulations and in an environmentally
safe manner, e.g. using certified firms and recy-
cling specialists or at collection points.
2 Operation - General
2.1 Design and functions
Overview of the controls
2
3
4
3
5
6
1
Fig. 1: Controls of the Smart Control
1: SD card
2: Display
3: Softkeys
4: Rotary knob
5: Info key
6: Menu key
Function of the keys
The softkeys underneath the display fulfil different
functions. The current function (e.g. Cancel, OK or
Edit) appears on the display, right above the
respective key. If nothing is shown on the display
above a softkey, this key does not have a function
assigned in the currently active mode.
The softkeys and rotary knob are also used for
navigation purposes. By pressing the right softkey
and turning the rotary knob, you can select the
menu items, allowing you to go deeper into the
menu structure. Pressing the left softkey multiple
times takes you back to the home screen (3D
house icon).
Pressing the Info key (6) delivers information and
support at any time on the area currently selected.
Pressing the Menu key (7) takes you to the main
menu.
The rotary knob (5) allows you move through the
menu. In addition, after selecting a parameter, the
rotary knob can be used to modify the value.
REMKO Smart WP MANAGER
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7
Fig. 2: Function of the keys
Selecting user/expert mode
NOTICE!
The settings in expert mode may only be con-
figured by REMKO-authorised installers!
There are two different authorisation levels for the
main menu: user mode and expert mode. Some
settings are only visible in expert mode. The
authorisation levels are identified by icons.
AB
Fig. 3: The user and expert icons
A: User/B: Expert (password-protected)
Briefly press the menu key to access the main
menu for the user.
Press and hold the menu key for 5 sec. to access
the main menu for the expert. Then enter the
expert password.
Navigation and changing parameters
Calling up the main menu
Press the menu key until the menu items "Informa-
tion", "Settings" and "Messages" appear.
Overview
Next viewStart animation
Fig. 4: Calling up the main menu
Selecting a menu item
Select the menu item "Settings" (for example) and
then confirm your selection with "OK" (right
softkey).
Settings
Fig. 5: Selecting a menu item
Confirm the selection "Basic settings" with "OK"
(right softkey).
Basic settings
Fig. 6: Basic settings
7

Confirm the selection "Language/Time" with "OK"
(right softkey). You are now on the parameter
menu of the "Language/Time" folder.
Language / Time
Fig. 7: Language/Time
Selecting a parameter
Press the rotary knob until you reach the "Clock"
parameter.
The bottom bar on the display shows the number
of the current parameter and the total number of
parameters in one menu item (in this case: 2/6).
Time: 16 : 00
Fig. 8: Selecting a parameter 1
Select "Change" (right softkey). The select value
appears marked in blue.
Time: 16 : 00
Fig. 9: Selecting a parameter 2
Changing the parameter
Turn the rotary knob to set the number of hours.
Turning the knob to the left reduces the value, and
turning it to the right increases it.
Time: 09 : 00
Fig. 10: Changing the parameter
"Next" (right softkey) takes you to the menu for set-
ting the number of minutes.
Turn the rotary knob to set the number of minutes.
Confirm your entry with "OK" (right softkey).
REMKO Smart WP MANAGER
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Exiting the menu
Provided that no parameter has been selected, the
label "Back" appears on the display, over the left
softkey. Press the left softkey multiple times to get
back to the home screen.
(After a period of inactivity of 150 seconds, the
controller switches back to the home screen auto-
matically.)
Overview
Next viewStart animation
Fig. 11: Exiting the menu
3 Operation - User level
3.1 Menu structure of the controller
The following information is primarily directed at
system operators. Specialists can find relevant
additional information in the "Operation - Expert
level” chapter.
The following sections introduce the individual
menu items and parameters. You will find a brief
description regarding each menu item. Should you
require a more precise description for the indi-
vidual parameters, then call up the parameter on
the controller and press the key. A help text will
then be displayed
The following diagrams and explanations relate
to the full menu structure, which my differ from
the menu structure of your own controller. Only
the relevant menu items and parameters are
displayed by the Smart Control, depending
upon which heat generators and functions you
have activated. For example, if no cycle has
been activated, the corresponding menu items
and parameters are not displayed.
Values in square brackets [xx] are the factory
settings. They may be modified by software
updates, and mainly serve in the following
tables to provide an understanding of the func-
tions.
On the Smart Control, the current factory set-
ting is indicated by a green mark.
9

Overview of the menus (User level)
LEVEL 0 3D house Hot water Room climate..
LEVEL 1 Information Settings Chimney
sweep
LEVEL 2 Basic
information
Domestic
hot water
Basic
settings
Favourites
menu
Main menu
Messages
Error messages
warnings
Mode
Hot water
valve
Running
time
Domestic
hot water
Heat pump
Unmixed
cycle
1st mixed
cycle
Aditional
heat generator
Hydraulics
Unmixed
cycle
1st mixed
cycle
2nd mixed
cycle
2nd mixed
cycle
3rd mixed
cycle
3rd mixed
cycle
Heating /
Cooling
Cascade
KNXnet/IP
Meter
readings1)
1)
2)
2)
Only active if corresponding software has been installed
Function only in mode „bivalent“ activated!
1)
Fig. 12: Menu structure overview
REMKO Smart WP MANAGER
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"3D house" animation
Once the Smart Control commissioning wizard has
been completed, you will see the home screen with
the 3D house. Pressing the left softkey starts the
animation. To return to the home screen with the
3D house, press "Cancel" (left softkey).
Overview
Next viewStart animation
Fig. 13: 3D house
To immediately display temperatures in the system,
you can press "Next view" (right softkey).
This is an overview of the key system data, repre-
sented using a 3D house.
2
Fig. 14: Explanation of View 1
1: Collector array
2: Heat pump outdoor unit
Fig. 15: Explanation of View 2
1: Conv. heat generator
2: Solar storage tank (primary)
3: Storage tank 2
4: Boiler (solid fuel)
5: Heater
Explanation of operating statuses:
Circuit is in operation
Hot water or heating is being heated
The heat pump is in operation
The heating is being provided by conventional
means
Explanation of other icons:
Manual operation (probe/actuator)
Fault present
Warning present
Current measured values, such as temperature or
output, are displayed. The lines refer to the indi-
vidual components.
The charging status of the storage tank is specified
in percent. 100% means that the solar volume of
the storage tank is fully charged.
If a photovoltaic system is integrated, the following
values can be displayed.
Fig. 16: Explanation of View 3
1: Heat pump current
2: Domestic electricity
3: PV current
Depending on the level of equipment purchased
for the system, some components may not be dis-
played in the 3D house. It is also possible that
some components will be displayed which are not
present. However, for such components, no tem-
perature or operating statuses are shown.
11

Pressing the right softkey zooms in on the indi-
vidual components in the house and the current
parameters, such as storage tank and collector
temperature, are displayed
Solar
Next viewStart animation
Fig. 17: Component zoom, solar
Heat generating device
Next viewStart animation
Fig. 18: Component zoom, heat generator
Loading status solar storage
Next viewStart animation
Fig. 19: Component zoom, solar storage tank
charging status
Pressing the right softkey again takes you to the
home screen with the 3D house
Favourites menu: for the user
Using the rotary knob (turning it clockwise) you can
access other views. They allow you to rapidly and
easily adjust the most important parameters and
view the yield in kilowatt hours
Hot water
The Storage tank set temperature (set with the
left softkey, then confirm with "OK") is the tempera-
ture to which the hot water is to be heated to
ensure comfortable conditions. For efficiency rea-
sons, the lowest possible set temperature should
be selected. If the available quantity of hot water is
insufficient, the value should be increased. Pay
attention to the maximum temperature of the heat
generator while doing so. If there is a solar yield,
the storage tank can become substantially warmer.
The maximum temperature for solar charging can
be modified under Settings/Solar/Storage tank.
The Mode (select with the right softkey, then con-
firm with "OK") for hot water preparation can be set
as follows:
Automatic comfort: Hot water preparation always
takes place according to the setpoint, i.e. no opti-
misation of the solar yields.
Automatic eco: In order to optimise the solar yields,
during solar storage tank charging, the set temper-
ature of the storage tank is reduced by the "Toler-
ance during solar operation". The reheating of the
storage tank is delayed by this or is carried out by
PV on-site utilisation.
Solar only: The hot water is heated exclusively by
solar or on-site utilisation of the PV system, i.e. if
the temperature drops below the set temperature,
no conventional reheating takes place.
("Off": No hot water preparation)
Storage tank setpoint 45,0°C40 65
Mode automatic comfort
Fig. 20: Hot water
Then turn the rotary knob clockwise.
REMKO Smart WP MANAGER
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Room climate
Colder/Warmer can be used to adjust the temper-
ature of the heating (set with the left softkey, then
confirm with "OK"). If the room temperature is too
low, the room thermostat (on the heater) should
first be set higher. If this is not sufficient, then set
the Warmer/Colder value higher by 1 °C. This also
roughly corresponds to one degree of room tem-
perature.
Room climate mode (select the right softkey, then
confirm with "OK") allows you to define the oper-
ating status of the room heater.
Automatic (recommended): the mode switches
automatically between heating, standby and
cooling (special equipment), based on the outside
temperature. This takes account of the ability of
the building to retain heat. For example, on cooler
summer nights the room heater stays off, pre-
venting unnecessary operation.
Heating: heating mode occurs in accordance with
the outside temperature and the heating curve
(weather-controlled) or in accordance with a fixed
value.
Standby: in standby mode neither heating nor
cooling occurs, however anti-freeze protection is
active.
Cooling: cooling mode occurs in accordance with
the outside temperature and the cooling curve
(weather-controlled) or in accordance with a fixed
value.
Colder / hotter 0,0°C-10 10
Room climate mode automatic
Fig. 21: Room climate
Then turn the rotary knob clockwise.
One-off hot water/party mode
Activating Party mode (select with the right
softkey) causes the next window of time with
reduced heating to be disregarded, so that the
heating runs in normal mode again. After this
period, the heating again functions according to
the stored time program. To activate/deactivate
"One-off hot water" press the left softkey. The
storage tank is enabled for one-off charging (acti-
vated), e.g. for showering outside hot water time
periods).
1 x DHW heating deactivated
Party mode deactivated
Fig. 22: One-off hot water/party mode
Then turn the rotary knob clockwise.
Time programmes
There are 3 user profiles available for the time
program. For example, Profile A could be used for
early shift weeks, B for late shifts, and C for holi-
days. You can switch profile using the left softkey.
The displayed time programmes apply to the cur-
rent day. Blue means reduced mode, red means
normal operation. The current time is displayed
above the time bars.
Time programme for hot water
Time programme for the unmixed cycle
Time programme for the mixed cycle
The time programmes can be adjusted in the menu
under:
- Settings/Hot water
- Settings/Unmixed cycle
- Settings/Mixed cycle
13

You can use the right softkey to activate an "away
period". The system will then function in reduced
mode until the right softkey is pressed again.
User prole A
15:45
0 3 6 9 12 15 18 21 24
Fig. 23: Time programmes
Then turn the rotary knob clockwise.
CO2 savings
CO2 savings specifies how much CO2 emissions
have been avoided. The calculation of CO2 savings
is based on the amount of renewable energy gen-
erated.
The CO2 savings figure is used to calculate the
Equivalent in trees value. This is based on the
assumption that a beech tree is able to bind 12.5
kg of CO2 per year.
CO2saved : 1 kg
Tree equivalent : 0
Fig. 24: CO2 savings
REMKO Smart WP MANAGER
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"Main menu" menu item
Pressing the Menu key takes you to the main menu. There is an expert mode and a user mode. The two
authorisation levels are identified by icons. Some menu items and parameters are only visible in expert
mode. They may only be adjusted by specialists!
AB
Fig. 25: The user and expert icons
A: User
B: Expert
Authorisation level Level 1 menu
item Description
Information In this menu item, you can view important information, such as temperatures, pump requirements, the current collector
temperature or any configured parameter settings.
Settings This menu item is used to configure all the settings of the
system, i.e. for cycle, hot water or solar.
Flue & chimney
inspector In this menu item, the test function of an additional heat gen- erator is active (only with "bivalent" operating mode!)
Messages This menu item displays status, fault and warning messages.
15

"Information" menu item - User
This menu contains information about the current operating status of the system. The menu is opened with
the key on the right. Pressing the left-hand key allows you to jump up a level in the menu structure again. By
turning the rotary knob, you can select another menu item (for instance "Settings"). Pressing the left key mul-
tiple times always allows you to return to the 3D house.
Pressing "OK" (right softkey) takes you to submenus of the menu item "Information".
Authorisa-
tion level
Level 2 menu
item Level 3 menu item Level 4 menu item Info
Basic infor-
mation
Status
Current operating mode
You can find
many of the indi-
vidual info texts
about the level
2-4 menu items
on your Smart
Control
*a) For more
information on
these menu
items, see the
special instruc-
tions.
Previous operating mode
Room climate
Party mode
Away mode
Anti-freeze protection
IP address
Subnet
Gateway
Smart Count *a)
Smart Web *a)
Smart Com *a)
Activation key (Smart Web)
Date/Time
Time
Date
Time zone
Version number
Hardware control panel
Hardware
Software control panel
Software
Linux kernel control panel
Linux kernel
Licence information
REMKO Smart WP MANAGER
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"Information" menu item (continued) - User
Authorisa-
tion level
Level 2
menu item Level 3 menu item Info
Hot water
HW request
You can find
many of the indi-
vidual info texts
about the level
2-3 menu items
on your Smart
Control
HW storage tank set temp.
HW storage tank actual temp. S03
HW storage tank actual temp. S04
Hot water energy
Hygiene function
Circulation request S05
Circulation set temp
Circulation actual temp. S05
Circulation pump A11
Unmixed
cycle
Operating mode
Set temp.
Actual temp.
Room set temp.
Room actual temp.
Room humidity
Dew point
Mixed outside temperature
17

"Information" menu item (continued) - User
Authorisa-
tion level
Level 2 menu
item Level 3 menu item Info
1st mixed
cycle
Operating mode
You can find
many of the indi-
vidual info texts
about the level
2-3 menu items
on your Smart
Control
Set temp.
Actual temp.
Room set temp.
Room actual temp.
Room humidity
Dew point
Mixed outside temperature
2nd mixed
cycle
Operating mode
Set temp.
Actual temp.
Room set temp.
Room actual temp.
Room humidity
Dew point
Mixed outside temperature
3rd mixed
cycle
Operating mode
Set temp.
Actual temp.
Room set temp.
Room actual temp.
Room humidity
Dew point
Mixed outside temperature
Hydraulics
Heating water temp. (set value)
Heating water temp. (actual value)
Outside temperature S06
Buffer tank temp. S07
Cooling buffer tank temp. S08
Therm.output
Heating energy
Cooling energy
REMKO Smart WP MANAGER
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"Information" menu item (continued) - User
Authorisa-
tion level
Level 2
menu item Level 3 menu item Level 4 menu item Info
Cascade
1. Heat pump
Heat pump status
You can find
many of the indi-
vidual info texts
about the level
2-4 menu items
on your Smart
Control
Remaining idle time
Compressor status
Defrost status
Fault status
Enable signal
Disable compressor
Heat pump mode
Disable signal S40
Enable hot water
Enable electric heater
2. Heat pump
Heat pump status
Remaining idle time
Compressor status
Defrost status
Fault status
Enable signal
Disable compressor
Heat pump mode
Disable signal S40
Enable hot water
Enable electric heater
3. - 10. Heat pump
Up to 10 heat pumps are
possible.
The parameters are the
same as for HP 1-2.
Auxiliary heat generator Heat generator status
Potential-free output A32
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"Information" menu item (continued) - User
Authorisa-
tion level
Level 2
menu item Level 3 menu item Level 4 menu item Info
Meter read-
ings
Heat pump
Therm. power, heat pump
You can find
many of the indi-
vidual info texts
about the level
2-4 menu items
on your Smart
Control
Therm. energy, heat pump
Heat pump elec. power
Heat pump elec. energy
Output, environment
Environmental energy
Household Current household output
Household energy
Photovoltaic
Photovoltaic output
Photovoltaic yield
Feed-in power
Feed-in
Private consumption
power
Energy consumption
Heating and
Hot water
Heating energy
Hot water energy
Cooling energy
Hot water meter
CO2 savings CO2 savings
Equivalent in trees
KNXnet/IP
IP for the KNX interface
MAC for the KNX interface
IA for the KNX interface
IA for the SMT
KNX connection status
Programming mode
REMKO Smart WP MANAGER
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