Rena envelope imager III User manual

WARNING
WARNING: HIGH VOLTAGES ARE PRESENT BEHIND THE COVERS AND IN THE BASE ASSEMBLY.
Never remove the access pan cover or the rear cover since there are no user serviceable parts inside. The
electrical and/or sensitive parts may only be serviced by an authorized Service Representative.
Notice: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Federal Communications Commission Compliance
"This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1). This device may not cause harmful interference, and
2). This device must accept any interference received, including interference that may cause
undesired operation.
-NOTE: This equipment has been tested and found to comply with FCC Rules Part 15 subpart B Class
A for a digital device. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of
this equipment is a residential area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits.
Canadian DOC Compliance.
"This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du
Canada.
Caution
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the
manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
VORSICHT
Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
Ersatz nur durch denselben oder einen vom
Hersteller empfohlenen gleichwertigen Typ.
Entsorgung gebrauchter Batterien nach
Angaben des Herstellers.
ADVARSEL
Lithiumbatteri − Eksplosionsfare ved fejlagtig håndtering.
Udskiftning må kun ske med batteri af samme fabrikat og type.
Levér det brugte batteri tilbage tilleverandøren.
Notice
The information in this document is subject to change without notice. Rena Systems, Inc. makes no warranty of any
kind with regard to the material contained herein. Rena Systems, Inc. will not be liable for incidental or consequential
damages in connection with the furnishing, performance or use of this material.

Introduction
This manual is for the person who is new to the Rena
Envelope Imager III Address Print Station and needs step-by-
step instructions to setup and operate the printer.
Who is this
manual for?
The appendix at the end of the manual has information for
those who are familiar with the Envelope Imager III and
simply want a quick reference or want more specific technical
information on the printer.
The first and second chapter introduces you to the components
of the printer and what accessories came with your new
printer. Chapter 3 runs you through the basics of how to setup
the printer to work with a feeder.
Sections 1 - 3
Once the printer has been assembled some adjustments are
necessary to maximize the performance of the printer. When
working with the address printer these chapters will give you
step-by-step instructions on what you need to do. Periodically
follow the general maintenance steps to keep the printer clean
and functioning properly. It is always a good idea to read
through the menu section before running the printer. This
section explains the options that are available to run a mailing
job.
Sections 4 - 6
The chapter on Troubleshooting contains a list of possible
problems you may encounter with the printer and their
solutions.
Section 7
The appendices include a quick reference table for the
Envelope Imager III menus, a listing of the PCL commands
the printer recognizes, a hex chart to help work through a
HEX dump, and references of setting up the most popular
software to work with the printer. The final section has a list
of supplies available for your printer.
Appendices
User’s Manual - Revision C Introduction

TABLE OF CONTENTS
FOREWORD
INTRODUCTION
PARTS OF THE PRINTER Chapter 1
Envelope Imager III Printer Parts & Locations .............................................1 - 1
SETTING UP THE PRINTER Chapter 2
Choosing a Good Location for the Printer.........................................2 - 1
Removing Protective Materials .........................................................2 - 1
Connecting the Printer .......................................................................2 - 2
Connecting the Power Cord...............................................................2 - 2
POWER ON...................................................................................................2 - 3
Installing a Print Cartridge.................................................................2 - 4
Removing the Print Cartridge. ...........................................................2 - 5
Preparing the Media...........................................................................2 - 6
Media Types ......................................................................................2 - 7
RUNNING WITH A POWER FEEDER Chapter 3
Setting up a feeder to work with the printer ......................................3 - 1
Attaching the Riser Stand to the printer.............................................3 - 2
Connecting the Feeder Interface Cable to the Rena AF-500 .............3 - 2
Printer Menu Settings ........................................................................3 - 3
PRINTER TIPS Chapter 4
Setting the Fences for the media........................................................4 - 1
Using the Entry Idler Roller Assembly..............................................4 - 2
Synchronizing new Print Cartridges in the Print Head Assembly.....4 - 4
Vertically Synchronizing a Bank of Print Cartridges ........................4 - 5
Horizontally Synchronizing a Bank of Print Cartridges....................4 - 7
Adjusting the Banks Apart.................................................................4 - 8
Adjusting the Banks Together ...........................................................4 - 9
Synchronizing 3 Print Head Assemblies ..........................................4 - 10
Moving the Wipers ............................................................................4 - 12
Performance of the Printer.................................................................4 - 13
CLEANING AND MAINTAINING THE PRINTER Chapter 5
PREVENTATIVE MAINTENANCE ...........................................................5 - 1
Cleaning & Storing the Print Cartridges............................................5 - 1
Cleaning the Photo Sensor Assembly................................................5 - 3
Cleaning the Guides...........................................................................5 - 3
User’s Manual - Revision C Section i - 1
Cleaning the Transport Belts and Floor Assembly............................5 - 4

TABLE OF CONTENTS
PRINTER MENU SYSTEM Chapter 6
FRONT PANEL CONTROLS AND LCD DISPLAY ..................................6 - 1
What does the display show...............................................................6 - 2
MAIN MENU ................................................................................................6 - 3
•1. Address Layout .......................................................................6 - 3
•2. Print Quality............................................................................6 - 4
•3. Font .........................................................................................6 - 4
•4. Barcode ...................................................................................6 - 5
•5. Address Recovery ...................................................................6 - 6
•6. Clear Counter..........................................................................6 - 7
•7. Job Settings .............................................................................6 - 7
•8. Image Overlay.........................................................................6 - 8
•9. Purge Print Head.....................................................................6 - 8
•10. Reset Ink Count ....................................................................6 - 9
SETUP MENU...............................................................................................6 - 10
•1. Stop On Feed Error .................................................................6 - 10
•2. Feeder Signal ..........................................................................6 - 10
•3. Lines Per Address ...................................................................6 - 11
•4. Line Termination ....................................................................6 - 12
•5. Hex Dump Mode.....................................................................6 - 12
•6. Language.................................................................................6 - 12
•7. Transport Speed ......................................................................6 - 13
•8. Postal Bundle Break................................................................6 - 14
•9. Pre-Purge ................................................................................6 - 15
•10. Rom Revision#......................................................................6 - 16
•11. Print Head Size .....................................................................6 - 16
SERVICE MENU ..........................................................................................6 - 17
•1. Adjust Print .............................................................................6 - 17
•2. Test System.............................................................................6 - 20
•3. Test Display ............................................................................6 - 20
TROUBLESHOOTING & DIAGNOSTICS Chapter 7
SYMPTOMS & SOLUTIONS ..........................................................7 - 1
PRINTER MENUS APPENDIX A
ENVELOPE IMAGER III MAIN MENU....................................................A - 1
ENVELOPE IMAGER III SETUP MENU ..................................................A - 3
ENVELOPE IMAGER III SERVICE MENU..............................................A - 5
HEX CHART APPENDIX B
HEX CHART.................................................................................................B - 1
User’s Manual - Revision C Section i - 2

TABLE OF CONTENTS
User’s Manual - Revision C Section i - 3
PRINTER CONTROL COMMANDS APPENDIX C
PCL COMMAND CODES............................................................................C - 1
CHARACTER SET APPENDIX D
ENVELOPE IMAGER III CHARACTER SET...........................................D - 1
COMPUTER INTERFACE WIRING DIAGRAM APPENDIX E
PARALLEL & T-11 CABLE WIRING DIAGRAM ....................................E - 1
PRINTING WITH SOFTWARE APPENDIX F
SOFTWARE TABLE OF CONTENTS ........................................................F - 1
SOFTWARE SETUP.....................................................................................F - 2
TECHNICAL SPECIFICATIONS APPENDIX G
US MAIL REQUIREMENTS APPENDIX H
DELIVERY POINT BARCODE...................................................................H - 1
PLANET CODE BARCODE ........................................................................H - 2
EAN / UCC REQUIREMENTS APPENDIX I
GLOSSARY APPENDIX J

Parts of the Printer
User’s Manual - Revision C Section 1 - 1
Envelope
Imager III
Parts &
Locations

Setting up the Printer
The following environmental considerations must be kept in
mind when selecting a location for the Address Printer. Doing
otherwise may affect the operation and performance of the
Address Printer.
Choosing a
Good
Location for
the Printer
1. Place the printer close enough to the computer for the
parallel cable to reach.
2. Place the printer on a flat, stable surface. Note: AB switches are
not recommended for
operation with this
printer.
3. Use a grounded, dedicated outlet for the printer only.
Note: Do not use an adapter plug.
4. Avoid locations near direct sunlight, excessive heat,
high humidity, moisture, or dust.
5. Keep the entire system away from large motors or
other appliances that might disturb the power supply or
create potential interference.
Removing
Protective
Materials
The printer is protected during shipping with a large styro-
foam protective insert on top of the Head Print Carriages.
1. Remove the Top Cover to gain access to the inside of
the printer.
2. Remove the styro-foam protective insert.
User’s Manual - Revision C Section 2 - 1

Setting up the Printer
User’s Manual - Revision C Section 2 - 2
Connecting
the Printer
Connect the Address Printer to the parallel port of the
computer. The Parallel port is located on the rear of the printer
near the power switch. Note: AB switches are
not recommended for
operation with this
printer.
To connect printer to the computer do the following steps.
1. Align the male end of the parallel cable or female end
of the serial cable connector to the port on the printer.
Push the cable connector completely in.
2. Secure the cable in place.
Use the two wire clips
located on each side of the
Parallel connector to snap
into the tabs on the
connector.
3. Align the other end of the
cable to the connector on
the computer and push into
the port.
4. Secure the cable in place.
Use the thumb screws on
the connector to screw into
the hex jack screws on the computer.
Connecting
the Power
Cord
The power cord receptacle is located on the Electrical Bracket
Assembly along with the ON/OFF (I/O) power switch.
Connect the power cord to a grounded outlet. Avoid using
outlets that are controlled by wall switches and are shared
with other equipment.
1. Make certain the ON/OFF (I/O) power switch is OFF
(O). Push the female end of the power cord into the
power receptacle.
2. Plug the other end into a grounded power outlet.

Setting up the Printer
The power cord is plugged in, the printer is connected to the
computer. Now you can turn the power on. Power On
·Press on the printers' ON/OFF (I/O) power
switch. The switch is located on the side of the
printer next to the line cord receptacle. Press on
the symbol "I" (ON) position. The printer LCD
menu will display the initializing phrase
PRINTER STARTING 1 then PRINTER
STARTING 2 and printer will automatically go
ON LINE.
Ask your dealer for RENA Brand
Ink:
C8842A: Versatile Black
C6168A: Spot Color Red
C6169A: Spot Color Green
C6170A: Spot Color Blue
C6173A: Spot Color Yellow
The Addressing Printer uses up to six inkjet cartridges for
printing. To install the cartridge, do the following:
·Verify the LED above the ON LINE button is lit. The
LED is either unlit for OFF LINE or lit for ON LINE.
.
User’s Manual - Revision C Section 2 - 3

Setting up the Printer
User’s Manual - Revision C Section 2 - 4
CAUTION
The ink in the print cartridge may be harmful if swallowed. Keep new and used cartridges
out of reach of children. Discard empty print cartridges in the proper manner.
1. Remove the top cover. Installing a
Print
Cartridge
2. Remove the Cartridge
from the shipping
container by peeling top cover off.
Be careful not to touch the copper
ribbon.
Note: The Envelope
Imager III was
designed to use the
HP C8842A print
cartridge or HP
C6119A Ink
Reservoir System.
3. Gently remove both pieces of
tape covering the ink nozzles on
the print cartridge. Be careful not
to touch the copper nozzles.
4. Raise the latch all the way up on the Print
Head Assembly. Hold cartridge from the
notched handle on top of the cartridge. Gently
insert cartridge down at approximately a 45
degree angle into the cradle.
5. Push down on the ink cartridge until it is
seated on the bottom of the Print Head
Assembly. Press down blue latch to lock ink
cartridge in place. If the lever is difficult to
close, check placement of the cartridge.
When properly set, the lever will catch the
back of the cartridge and guide it securely
into the locked position.

Setting up the Printer
When the Ink Low LED indicator is blinking the Print
Cartridges are nearly empty and have to be changed soon. Use
the following steps to remove Print Cartridges.
Removing
the Print
Cartridge
See Cartridge Maintenance in Section 5-1
User’s Manual - Revision C Section 2 - 5
1. Remove the Top Cover.
2. Grasp the latch on top. Lift up
on the latch. The cartridge will
“pop” loose.
2. Grasp the handle on the ink
cartridge and lift the print
cartridge out of the cradle.
Note: Reset the Ink
Count in the Main
Menu after replacing a
Ink Cartridge.

Setting up the Printer
Make certain all the necessary components of the printer are
installed: Preparing
the Media
•Is the printer plugged into a power outlet?
•Does the printer have at least three print cartridges
installed in one of the Banks?
•Is the printer connected to the computer?
Now that the printer is installed the setup or adjustments to the
printer need to be done for it to work with the media. To avoid
problems of misfeeding and jams the media must also be made
ready for the printer.
Use the following steps to make the media ready for printing:
1. Take a manageable pile of media and while holding
them (as shown below in reference A), "fan" all sides
of the media to make sure that each piece of media is
free from one another.
Note: Maximum
thickness is 0.5”
(1.27 cm).
2. Square the pile against the tabletop, assuring a square
pile on all sides. (Reference B) This will also allow
media to settle toward the bottom of a stuffed envelope
and will increase consistency in the print and increase
the feeding capabilities of the feeder.
Fan All Sides of Media Square Media
User’s Manual - Revision C Section 2 - 6

Setting up the Printer
User’s Manual - Revision C Section 2 - 7
The printer is designed to print on a variety of media with
various finishes and coatings. The sharpness of the print
quality will vary with different media types. Depending on
how absorbent the media is, as well as, other qualities, the best
results can be achieved using white wove bonded stock. The
printing quality will be less sharp on tyvek, recycled and
glossy media.
Media
Types
The types of media the printer is able to use is:
•Envelopes: should be stacked to feed with the left
or right edge first.
•Booklets: stacking to feed with the sealed or open
edge leading should be tested to maximize feed
efficiency.
•Catalogs: stacking to feed with the sealed or open
edge leading should be tested to maximize feed
efficiency.
•Postcards: must be 3.5” (88.9 mm) x 5” (127 mm)
or larger.
•Self-Mailers: may be folded in half or “C” or “Z”.
The media must be tabbed.
•Paper: may consist of 16 to 80lb of uncoated to
coated stock. The maximum width and height is
specified in Appendix G.
All folded material and catalogs must be tabbed as per postal
regulations.
The paper types that can be used are:
•White wove
•Bond Paper
•Recycled Paper
•Coated Paper
•Card Stock
•Brown Kraft
•Manila

Running with a Power Feeder
Setting up a
feeder to
work with
the printer.
To use a feeder with the printer the setup requires two
considerations:
Use the following recommendations to help in setting up the
printer.
Media must go through the center of the Printer
Align center of media here.
To use a feeder with the printer it is best to
position the feeder so the media travels through
the center of the printer. This is very important
with small or thin media like post cards or
envelopes. Make certain the media will travel
beneath the sensor or in the path of the sensor
beam.
The media has to travel through the path of the
sensor beam for the record to be printed. This is
very important with small or thin media like post
cards or envelopes. Use the illustration to the right
for an example.
The vacuum assist for the Transport Belts must
take hold of the Media.
The Entry Roller Assemblies guide the
media down the Media Path.
Move the feeder close enough for the media to
land on the holes in the floor. Once the media
covers some of the holes the vacuum can take hold
of the media while the Transport Belts guide it
beneath the Print Cartridges.
Send the media at a slight incline and straight into
the printer.
Note: The Transport Belts must have control of
the speed and direction of the media otherwise
poor print quality or feed errors may occur.
Located on each side of the printer is the Mounting Shaft. The
Mounting Shaft is provided to hook the printer inline with
feeders, inserters, etc., that have the appropriate attachment
brackets with hooks.
User’s Manual - Revision C Section 3 - 1

Running with a Power Feeder
User’s Manual - Revision C Section 3 - 2
The Riser Stand creates a level surface for setting the AF-500
feeder on and is designed so the feeder is the right height to
operate with the printer. Mount the Riser Stand to the printer
in the following way.
Attaching
the Riser
Stand to
the Printer
1. Align the two
extended side panels
with notches cut out
to the front of the
printer. The side
panels are just wide
enough to fit around
the front of the
printer.
2. Lift the front of the
Riser Stand and push
forward to slide the
stand onto the
Mounting Shaft. Push
on the Riser Stand
until both ends of the
Mounting Shaft are
wedged into the end
of the notches.
Connecting
the Feeder
Interface
Cable to the
RENA AF-500
Maximize the operation of the Rena AF-500 feeder and the
Envelope Imager III by means of the Feeder Interface Cable
(Rena Part # 32-40215-001). The cable allows communication
between the printers’ Teleco port and the feeders’ External
Run Input port. Once the printer is configured to operate with
the AF-500 then the feeder will start once the printer has
records to print and stop after the last record is printed or stop
whenever an error is detected.
Connect the Feeder Interface Cable to the
Feeder and the Printer using the following
steps.
1. Turn the power off to both the feeder
and the printer.
2. Align the male end of the Feeder
Interface Cable to the External Run
Input connector. The connector is

Running with a Power Feeder
User’s Manual - Revision C Section 3 - 3
keyed to prevent improper installation.
Push the cable into the port. Twist the
cap to secure the cable in place.
3. Align the other end of the cable to the
Teleco Connector on the printer. Push
the cable into place. Press until you
hear a click as the lock snaps into
place.
4. Turn the power on to the printer. Wait
until On Line LED is lit on the printer.
5. Turn the power on to the feeder.
6. Check the menu settings in the printer to make certain
the Printer and Feeder will operate together. See the
following section Printer Menu Settings. Detailed
information is found in section 6.
Printer Menu Settings
To effectively use the RENA AF-500 with the Envelope
Imager III the following menu items have to be set as follows.
Setup Menu: Feeder Signal: *ON/QUICK OFF; Signal
Polarity: *ACTIVE OFF.
To verify or change the Setup Menu items perform the
following steps. (See Section 6 for more information)
1. Take the printer OFF LINE. You can toggle between
offline and online using the [On Line] button.
2. Press and hold the [Menu] button until the printer
displays SETUP MENU.
3. Using the [+] plus button, locate the SETUP MENU
choice FEEDER SIGNAL.
4. Press the [Enter] button when FEEDER SIGNAL is
displayed.
5. Using the [+] plus button, locate the choice
ON/QUICK OFF.
6. Press the [Enter] button to select this feature.
*ON/QUICK OFF should be displayed.

Running with a Power Feeder
User’s Manual - Revision C Section 3 - 4
7. Using the [+] plus button, locate the choice SIGNAL
POLARITY.
8. Press the [Enter] button.
9. Using the [+] plus button, locate the choice ACTIVE
OFF.
10. Press the [Enter] button to accept this choice.
*ACTIVE OFF should be displayed.
11. Press the [Menu] button three times to exit the SETUP
MENU. The normal display should appear.
Operation Tips:
•Turn ON the Envelope Imager III first before turning
the power on for the AF-500 Feeder. Wait for the
Envelope Imager III to fully initialize (Wait until On
Line LED is lit.) before turning ON the AF-500.
•Turn OFF the AF-500 Feeder before turning the
Envelope Imager III off.
•Set the AF-500 speed so that there is at least a 2.5 inch
gap between mail pieces.

Printer Tips
Knowing where the media will land on the printers’ Transport
Belts is vital in achieving optimum results for the subsequent
setup and adjustments of the printer. Locate where the media
will land on the printers Transport Belts. Make certain both
fences are located all the way to the sides and are out of the
path of the media.
Setting the
Fences for the
Media
1. Send one piece of the media to the printer. This
will place a piece of the media on the Transport
Belts as it will be deposited to the printer. The
media is positioned in the exact location that it
will arrive to the printer. Turn to loosen the
Clamp Knob on the Inner Fence.
2. Slide the Inner Fence up to the edge of the piece of
media.
3. Turn the Clamp Knob to secure the fence in place.
4. Loosen the clamp knob securing the Outer Fence.
5. Slide the Outer Fence to the other edge of the
media. The media should be trapped between the
two fences. Note: Leave a small gap the size of a
#10 envelope between the media and both the Inner
& Outer Fences.
6. Turn the Clamp Knob to secure the Outer Fence in
place.
User’s Manual - Revision C Section 4 - 1

Printer Tips
Located between the Inner and Outer Fence Assembly are two
Entry Roller Assemblies. Use the two Entry Idler Roller
Assemblies when the media is thin and light weight. The
Entry Idler Roller Assemblies have been included to prevent
the media from twisting and turning before the Inner and
Outer Fences have a chance of aligning the media and the
vacuum system grabs and holds the piece in place.
Using the
Entry Idler
Roller
Assemblies
Follow the steps below when setting the Entry Idler Rollers
Assemblies.
1. Turn the Thumb Screws to release the hub of
the Entry Idler Roller Assemblies.
2. Slide the rollers into the path of the media.
Also, position the rollers to run on top of the
belts.
3. Press the [Test] button to send a piece of the
media through the printer. Turn the Thumb
Screws to secure the Entry Idler Roller
Assemblies in place if the media goes through
properly.
When thick media like magazines, stuffed envelopes, etc. are
used the Entry Idler Roller Assembly is not required. Flip the
rollers up and out of the way.
User’s Manual - Revision C Section 4 - 2