RENPHO RF-BM066 User manual

Massage Cushion
User Manual
Model: RF-BM066
READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.
When using the appliance, basic precautions should always be
followed, including the following:
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or cognitive
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved.
Children should not play with the appliance.
Cleaning and user maintenance shall not be made by children.
This appliance should not be used for any medical purposes. It is
designed for household use only.
DANGER - To reduce the risk of electric shock:
1. Always unplug the appliance from the electrical outlet immediately
after using and before cleaning.
2. NEVER use pins or other metallic fasteners with this appliance.
3. Keep the power cord and the device away from heat, hot
surfaces, damp and liquids. Avoid touching the plug or power switch
with wet hands, or when you are standing in water.
4. Ensure that the electrical voltage and frequency of the circuit
correspond to those indicated on the adapter.
WARNING -To reduce the risk of fire, electric shock, or injury to
persons, please follow the instructions below:
1. Consult a doctor before using the device, if you fall into any of
the following user groups:
- Pregnant or lying-in women
- Children
- Elderly (over 65 years old)
- Persons using a pacemaker or other implantable medical device
- Persons with heart disease, malignant tumors, or other serious
health conditions
- Persons receiving medical treatment or feel discomfort during
massages
- Persons suffering from diabetes, or thrombosis, varicose veins
- Persons with high or abnormal blood pressure
- Persons with skin infections, sensitivity, redness, wound, and/or
burns on the skin
2. Never cover the device when it is in operation.
3. It is prohibited for non-professional personnel to repair the
device or replace parts.
4. If you feel unwell or in any unusual discomfort, please stop using
the device immediately.
5. An appliance should NEVER be left unattended when plugged
in.
6. Close supervision is necessary when this device is used by, on,
or near children, invalids, or disabled persons.
7. DO NOT use attachments not recommended by RENPHO.
8. NEVER operate this device if it has a damaged cord or plug, if it
is not working properly, has been damaged, or dropped into water.
9. DO NOT use this device in close proximity to loose clothing,
jewelry, or long hair.
10. DO NOT operate in moist or wet conditions.
11. DO NOT operate where aerosol (spray) products are being
used or where oxygen is being administered.
12. DO NOT fully cover the device while massaging. Excessive
heating can occur and cause fire, electric shock, or injury to
persons.
13. DO NOT carry this device by supply cord or use cord as a
handle.
14. To disconnect, turn off the device before removing the plug
from outlet.
15. DO NOT use this device for more than 30 minutes at a time.
Extensive use could lead to the product’s excessive heating and
shorter life. Should this occur, discontinue use and allow the unit
to cool before operating.
16. NEVER use this device directly on the skin, swollen or
inflamed areas, or skin eruptions.
17. Never use this device while driving, sleeping, or ingesting
substances that reduce reaction times (e.g. painkiller medications,
alcohol).
18. Avoid creasing the device.
19. DO NOT sit or stand on the massage (back) part of the device.
The device should only be used when attached to a chair with the
back in the vertical position.
20. When the device is working, do not touch the moving massage
mechanism with any body part except your back.
21. To avoid pinching, DO NOT lean on the back massage
mechanism in the cushion when adjusting your body position.
22. Caution is needed when using it on upholstered furniture.
23. The device has a heated surface. Persons insensitive to heat
must be careful when using the appliance.
24. Use heated surfaces carefully. May cause serious burns. The
unattended use of heat by children or incapacitated persons may
be dangerous.
25. Temperatures sufficiently high to cause burns may occur
regardless of the control setting. Do not use on an infant or invalid
or on a sleeping or unconscious person. Do not use it on insensi-
tive skin or on a person with poor blood circulation. Check the skin
in contact with the heated area of the appliance frequently to
reduce the risk of blistering.

READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.
When using the appliance, basic precautions should always be
followed, including the following:
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or cognitive
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved.
Children should not play with the appliance.
Cleaning and user maintenance shall not be made by children.
This appliance should not be used for any medical purposes. It is
designed for household use only.
DANGER - To reduce the risk of electric shock:
1. Always unplug the appliance from the electrical outlet immediately
after using and before cleaning.
2. NEVER use pins or other metallic fasteners with this appliance.
3. Keep the power cord and the device away from heat, hot
surfaces, damp and liquids. Avoid touching the plug or power switch
with wet hands, or when you are standing in water.
4. Ensure that the electrical voltage and frequency of the circuit
correspond to those indicated on the adapter.
WARNING -To reduce the risk of fire, electric shock, or injury to
persons, please follow the instructions below:
1. Consult a doctor before using the device, if you fall into any of
the following user groups:
- Pregnant or lying-in women
- Children
- Elderly (over 65 years old)
- Persons using a pacemaker or other implantable medical device
- Persons with heart disease, malignant tumors, or other serious
health conditions
- Persons receiving medical treatment or feel discomfort during
massages
- Persons suffering from diabetes, or thrombosis, varicose veins
- Persons with high or abnormal blood pressure
- Persons with skin infections, sensitivity, redness, wound, and/or
burns on the skin
2. Never cover the device when it is in operation.
3. It is prohibited for non-professional personnel to repair the
device or replace parts.
4. If you feel unwell or in any unusual discomfort, please stop using
the device immediately.
5. An appliance should NEVER be left unattended when plugged
in.
6. Close supervision is necessary when this device is used by, on,
or near children, invalids, or disabled persons.
7. DO NOT use attachments not recommended by RENPHO.
8. NEVER operate this device if it has a damaged cord or plug, if it
is not working properly, has been damaged, or dropped into water.
9. DO NOT use this device in close proximity to loose clothing,
jewelry, or long hair.
10. DO NOT operate in moist or wet conditions.
11. DO NOT operate where aerosol (spray) products are being
used or where oxygen is being administered.
12. DO NOT fully cover the device while massaging. Excessive
heating can occur and cause fire, electric shock, or injury to
persons.
13. DO NOT carry this device by supply cord or use cord as a
handle.
14. To disconnect, turn off the device before removing the plug
from outlet.
15. DO NOT use this device for more than 30 minutes at a time.
Extensive use could lead to the product’s excessive heating and
shorter life. Should this occur, discontinue use and allow the unit
to cool before operating.
16. NEVER use this device directly on the skin, swollen or
inflamed areas, or skin eruptions.
17. Never use this device while driving, sleeping, or ingesting
substances that reduce reaction times (e.g. painkiller medications,
alcohol).
18. Avoid creasing the device.
19. DO NOT sit or stand on the massage (back) part of the device.
The device should only be used when attached to a chair with the
back in the vertical position.
20. When the device is working, do not touch the moving massage
mechanism with any body part except your back.
21. To avoid pinching, DO NOT lean on the back massage
mechanism in the cushion when adjusting your body position.
22. Caution is needed when using it on upholstered furniture.
23. The device has a heated surface. Persons insensitive to heat
must be careful when using the appliance.
24. Use heated surfaces carefully. May cause serious burns. The
unattended use of heat by children or incapacitated persons may
be dangerous.
25. Temperatures sufficiently high to cause burns may occur
regardless of the control setting. Do not use on an infant or invalid
or on a sleeping or unconscious person. Do not use it on insensi-
tive skin or on a person with poor blood circulation. Check the skin
in contact with the heated area of the appliance frequently to
reduce the risk of blistering.

Contents
1. Important Safety Instructions ································01
2. About the RENPHO Massage Cushion ···················04
3. Using the RENPHO Massage Cushion ··················05
4. Product Care & Maintenance ································09
5. Troubleshooting ·················································09
6. Specifications ····················································11
7. Warranty Policy ················································11
8. Customer Service ··············································12
READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.
When using the appliance, basic precautions should always be
followed, including the following:
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or cognitive
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved.
Children should not play with the appliance.
Cleaning and user maintenance shall not be made by children.
This appliance should not be used for any medical purposes. It is
designed for household use only.
DANGER - To reduce the risk of electric shock:
1. Always unplug the appliance from the electrical outlet immediately
after using and before cleaning.
2. NEVER use pins or other metallic fasteners with this appliance.
3. Keep the power cord and the device away from heat, hot
surfaces, damp and liquids. Avoid touching the plug or power switch
with wet hands, or when you are standing in water.
4. Ensure that the electrical voltage and frequency of the circuit
correspond to those indicated on the adapter.
WARNING -To reduce the risk of fire, electric shock, or injury to
persons, please follow the instructions below:
1. Consult a doctor before using the device, if you fall into any of
the following user groups:
- Pregnant or lying-in women
- Children
- Elderly (over 65 years old)
- Persons using a pacemaker or other implantable medical device
- Persons with heart disease, malignant tumors, or other serious
health conditions
- Persons receiving medical treatment or feel discomfort during
massages
- Persons suffering from diabetes, or thrombosis, varicose veins
- Persons with high or abnormal blood pressure
- Persons with skin infections, sensitivity, redness, wound, and/or
burns on the skin
2. Never cover the device when it is in operation.
3. It is prohibited for non-professional personnel to repair the
device or replace parts.
4. If you feel unwell or in any unusual discomfort, please stop using
the device immediately.
5. An appliance should NEVER be left unattended when plugged
in.
6. Close supervision is necessary when this device is used by, on,
or near children, invalids, or disabled persons.
7. DO NOT use attachments not recommended by RENPHO.
8. NEVER operate this device if it has a damaged cord or plug, if it
is not working properly, has been damaged, or dropped into water.
9. DO NOT use this device in close proximity to loose clothing,
jewelry, or long hair.
10. DO NOT operate in moist or wet conditions.
11. DO NOT operate where aerosol (spray) products are being
used or where oxygen is being administered.
12. DO NOT fully cover the device while massaging. Excessive
heating can occur and cause fire, electric shock, or injury to
persons.
13. DO NOT carry this device by supply cord or use cord as a
handle.
14. To disconnect, turn off the device before removing the plug
from outlet.
15. DO NOT use this device for more than 30 minutes at a time.
Extensive use could lead to the product’s excessive heating and
shorter life. Should this occur, discontinue use and allow the unit
to cool before operating.
16. NEVER use this device directly on the skin, swollen or
inflamed areas, or skin eruptions.
17. Never use this device while driving, sleeping, or ingesting
substances that reduce reaction times (e.g. painkiller medications,
alcohol).
18. Avoid creasing the device.
19. DO NOT sit or stand on the massage (back) part of the device.
The device should only be used when attached to a chair with the
back in the vertical position.
20. When the device is working, do not touch the moving massage
mechanism with any body part except your back.
21. To avoid pinching, DO NOT lean on the back massage
mechanism in the cushion when adjusting your body position.
22. Caution is needed when using it on upholstered furniture.
23. The device has a heated surface. Persons insensitive to heat
must be careful when using the appliance.
24. Use heated surfaces carefully. May cause serious burns. The
unattended use of heat by children or incapacitated persons may
be dangerous.
25. Temperatures sufficiently high to cause burns may occur
regardless of the control setting. Do not use on an infant or invalid
or on a sleeping or unconscious person. Do not use it on insensi-
tive skin or on a person with poor blood circulation. Check the skin
in contact with the heated area of the appliance frequently to
reduce the risk of blistering.

Thank you for your purchase of RENPHO Massage Cushion. The
massager offers a powerful massage. While enjoying muscle and
body relief, you should use it with care and safety in mind. To ensure
safety and avoid any property damage, please read this manual
carefully and use as indicated. Non-compliance may cause serious
injuries or death and/or severe property damage.
READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.
When using the appliance, basic precautions should always be
followed, including the following:
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or cognitive
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved.
Children should not play with the appliance.
Cleaning and user maintenance shall not be made by children.
This appliance should not be used for any medical purposes. It is
designed for household use only.
DANGER - To reduce the risk of electric shock:
1. Always unplug the appliance from the electrical outlet immediately
after using and before cleaning.
2. NEVER use pins or other metallic fasteners with this appliance.
3. Keep the power cord and the device away from heat, hot
surfaces, damp and liquids. Avoid touching the plug or power switch
with wet hands, or when you are standing in water.
4. Ensure that the electrical voltage and frequency of the circuit
correspond to those indicated on the adapter.
WARNING -To reduce the risk of fire, electric shock, or injury to
persons, please follow the instructions below:
Important Safety Instructions
01
1. Consult a doctor before using the device, if you fall into any of
the following user groups:
- Pregnant or lying-in women
- Children
- Elderly (over 65 years old)
- Persons using a pacemaker or other implantable medical device
- Persons with heart disease, malignant tumors, or other serious
health conditions
- Persons receiving medical treatment or feel discomfort during
massages
- Persons suffering from diabetes, or thrombosis, varicose veins
- Persons with high or abnormal blood pressure
- Persons with skin infections, sensitivity, redness, wound, and/or
burns on the skin
2. Never cover the device when it is in operation.
3. It is prohibited for non-professional personnel to repair the
device or replace parts.
4. If you feel unwell or in any unusual discomfort, please stop using
the device immediately.
5. An appliance should NEVER be left unattended when plugged
in.
6. Close supervision is necessary when this device is used by, on,
or near children, invalids, or disabled persons.
7. DO NOT use attachments not recommended by RENPHO.
8. NEVER operate this device if it has a damaged cord or plug, if it
is not working properly, has been damaged, or dropped into water.
9. DO NOT use this device in close proximity to loose clothing,
jewelry, or long hair.
10. DO NOT operate in moist or wet conditions.
11. DO NOT operate where aerosol (spray) products are being
used or where oxygen is being administered.
12. DO NOT fully cover the device while massaging. Excessive
heating can occur and cause fire, electric shock, or injury to
persons.
13. DO NOT carry this device by supply cord or use cord as a
handle.
14. To disconnect, turn off the device before removing the plug
from outlet.
15. DO NOT use this device for more than 30 minutes at a time.
Extensive use could lead to the product’s excessive heating and
shorter life. Should this occur, discontinue use and allow the unit
to cool before operating.
16. NEVER use this device directly on the skin, swollen or
inflamed areas, or skin eruptions.
17. Never use this device while driving, sleeping, or ingesting
substances that reduce reaction times (e.g. painkiller medications,
alcohol).
18. Avoid creasing the device.
19. DO NOT sit or stand on the massage (back) part of the device.
The device should only be used when attached to a chair with the
back in the vertical position.
20. When the device is working, do not touch the moving massage
mechanism with any body part except your back.
21. To avoid pinching, DO NOT lean on the back massage
mechanism in the cushion when adjusting your body position.
22. Caution is needed when using it on upholstered furniture.
23. The device has a heated surface. Persons insensitive to heat
must be careful when using the appliance.
24. Use heated surfaces carefully. May cause serious burns. The
unattended use of heat by children or incapacitated persons may
be dangerous.
25. Temperatures sufficiently high to cause burns may occur
regardless of the control setting. Do not use on an infant or invalid
or on a sleeping or unconscious person. Do not use it on insensi-
tive skin or on a person with poor blood circulation. Check the skin
in contact with the heated area of the appliance frequently to
reduce the risk of blistering.

READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.
When using the appliance, basic precautions should always be
followed, including the following:
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or cognitive
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved.
Children should not play with the appliance.
Cleaning and user maintenance shall not be made by children.
This appliance should not be used for any medical purposes. It is
designed for household use only.
DANGER - To reduce the risk of electric shock:
1. Always unplug the appliance from the electrical outlet immediately
after using and before cleaning.
2. NEVER use pins or other metallic fasteners with this appliance.
3. Keep the power cord and the device away from heat, hot
surfaces, damp and liquids. Avoid touching the plug or power switch
with wet hands, or when you are standing in water.
4. Ensure that the electrical voltage and frequency of the circuit
correspond to those indicated on the adapter.
WARNING -To reduce the risk of fire, electric shock, or injury to
persons, please follow the instructions below:
02
1. Consult a doctor before using the device, if you fall into any of
the following user groups:
- Pregnant or lying-in women
- Children
- Elderly (over 65 years old)
- Persons using a pacemaker or other implantable medical device
- Persons with heart disease, malignant tumors, or other serious
health conditions
- Persons receiving medical treatment or feel discomfort during
massages
- Persons suffering from diabetes, or thrombosis, varicose veins
- Persons with high or abnormal blood pressure
- Persons with skin infections, sensitivity, redness, wound, and/or
burns on the skin
2. Never cover the device when it is in operation.
3. It is prohibited for non-professional personnel to repair the
device or replace parts.
4. If you feel unwell or in any unusual discomfort, please stop using
the device immediately.
5. An appliance should NEVER be left unattended when plugged
in.
6. Close supervision is necessary when this device is used by, on,
or near children, invalids, or disabled persons.
7. DO NOT use attachments not recommended by RENPHO.
8. NEVER operate this device if it has a damaged cord or plug, if it
is not working properly, has been damaged, or dropped into water.
9. DO NOT use this device in close proximity to loose clothing,
jewelry, or long hair.
10. DO NOT operate in moist or wet conditions.
11. DO NOT operate where aerosol (spray) products are being
used or where oxygen is being administered.
12. DO NOT fully cover the device while massaging. Excessive
heating can occur and cause fire, electric shock, or injury to
persons.
13. DO NOT carry this device by supply cord or use cord as a
handle.
14. To disconnect, turn off the device before removing the plug
from outlet.
15. DO NOT use this device for more than 30 minutes at a time.
Extensive use could lead to the product’s excessive heating and
shorter life. Should this occur, discontinue use and allow the unit
to cool before operating.
16. NEVER use this device directly on the skin, swollen or
inflamed areas, or skin eruptions.
17. Never use this device while driving, sleeping, or ingesting
substances that reduce reaction times (e.g. painkiller medications,
alcohol).
18. Avoid creasing the device.
19. DO NOT sit or stand on the massage (back) part of the device.
The device should only be used when attached to a chair with the
back in the vertical position.
20. When the device is working, do not touch the moving massage
mechanism with any body part except your back.
21. To avoid pinching, DO NOT lean on the back massage
mechanism in the cushion when adjusting your body position.
22. Caution is needed when using it on upholstered furniture.
23. The device has a heated surface. Persons insensitive to heat
must be careful when using the appliance.
24. Use heated surfaces carefully. May cause serious burns. The
unattended use of heat by children or incapacitated persons may
be dangerous.
25. Temperatures sufficiently high to cause burns may occur
regardless of the control setting. Do not use on an infant or invalid
or on a sleeping or unconscious person. Do not use it on insensi-
tive skin or on a person with poor blood circulation. Check the skin
in contact with the heated area of the appliance frequently to
reduce the risk of blistering.

READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.
When using the appliance, basic precautions should always be
followed, including the following:
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or cognitive
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved.
Children should not play with the appliance.
Cleaning and user maintenance shall not be made by children.
This appliance should not be used for any medical purposes. It is
designed for household use only.
DANGER - To reduce the risk of electric shock:
1. Always unplug the appliance from the electrical outlet immediately
after using and before cleaning.
2. NEVER use pins or other metallic fasteners with this appliance.
3. Keep the power cord and the device away from heat, hot
surfaces, damp and liquids. Avoid touching the plug or power switch
with wet hands, or when you are standing in water.
4. Ensure that the electrical voltage and frequency of the circuit
correspond to those indicated on the adapter.
WARNING -To reduce the risk of fire, electric shock, or injury to
persons, please follow the instructions below:
03
1. Consult a doctor before using the device, if you fall into any of
the following user groups:
- Pregnant or lying-in women
- Children
- Elderly (over 65 years old)
- Persons using a pacemaker or other implantable medical device
- Persons with heart disease, malignant tumors, or other serious
health conditions
- Persons receiving medical treatment or feel discomfort during
massages
- Persons suffering from diabetes, or thrombosis, varicose veins
- Persons with high or abnormal blood pressure
- Persons with skin infections, sensitivity, redness, wound, and/or
burns on the skin
2. Never cover the device when it is in operation.
3. It is prohibited for non-professional personnel to repair the
device or replace parts.
4. If you feel unwell or in any unusual discomfort, please stop using
the device immediately.
5. An appliance should NEVER be left unattended when plugged
in.
6. Close supervision is necessary when this device is used by, on,
or near children, invalids, or disabled persons.
7. DO NOT use attachments not recommended by RENPHO.
8. NEVER operate this device if it has a damaged cord or plug, if it
is not working properly, has been damaged, or dropped into water.
9. DO NOT use this device in close proximity to loose clothing,
jewelry, or long hair.
10. DO NOT operate in moist or wet conditions.
11. DO NOT operate where aerosol (spray) products are being
used or where oxygen is being administered.
12. DO NOT fully cover the device while massaging. Excessive
heating can occur and cause fire, electric shock, or injury to
persons.
13. DO NOT carry this device by supply cord or use cord as a
handle.
14. To disconnect, turn off the device before removing the plug
from outlet.
15. DO NOT use this device for more than 30 minutes at a time.
Extensive use could lead to the product’s excessive heating and
shorter life. Should this occur, discontinue use and allow the unit
to cool before operating.
16. NEVER use this device directly on the skin, swollen or
inflamed areas, or skin eruptions.
17. Never use this device while driving, sleeping, or ingesting
substances that reduce reaction times (e.g. painkiller medications,
alcohol).
18. Avoid creasing the device.
19. DO NOT sit or stand on the massage (back) part of the device.
The device should only be used when attached to a chair with the
back in the vertical position.
20. When the device is working, do not touch the moving massage
mechanism with any body part except your back.
21. To avoid pinching, DO NOT lean on the back massage
mechanism in the cushion when adjusting your body position.
22. Caution is needed when using it on upholstered furniture.
23. The device has a heated surface. Persons insensitive to heat
must be careful when using the appliance.
24. Use heated surfaces carefully. May cause serious burns. The
unattended use of heat by children or incapacitated persons may
be dangerous.
25. Temperatures sufficiently high to cause burns may occur
regardless of the control setting. Do not use on an infant or invalid
or on a sleeping or unconscious person. Do not use it on insensi-
tive skin or on a person with poor blood circulation. Check the skin
in contact with the heated area of the appliance frequently to
reduce the risk of blistering.

READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.
When using the appliance, basic precautions should always be
followed, including the following:
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or cognitive
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved.
Children should not play with the appliance.
Cleaning and user maintenance shall not be made by children.
This appliance should not be used for any medical purposes. It is
designed for household use only.
DANGER - To reduce the risk of electric shock:
1. Always unplug the appliance from the electrical outlet immediately
after using and before cleaning.
2. NEVER use pins or other metallic fasteners with this appliance.
3. Keep the power cord and the device away from heat, hot
surfaces, damp and liquids. Avoid touching the plug or power switch
with wet hands, or when you are standing in water.
4. Ensure that the electrical voltage and frequency of the circuit
correspond to those indicated on the adapter.
WARNING -To reduce the risk of fire, electric shock, or injury to
persons, please follow the instructions below:
About the RENPHO Massage Cushion
1. What’s in the Box
2. Product Introduction
RENPHO Massage Cushion x 1
Adapter x 1
User Manual x 1
04
Neck Massage Section
Pillow Cover
Back Massage Section
Seat Vibration Section
Connecting
Interface
Handheld
Controller
Adapter
1. Consult a doctor before using the device, if you fall into any of
the following user groups:
- Pregnant or lying-in women
- Children
- Elderly (over 65 years old)
- Persons using a pacemaker or other implantable medical device
- Persons with heart disease, malignant tumors, or other serious
health conditions
- Persons receiving medical treatment or feel discomfort during
massages
- Persons suffering from diabetes, or thrombosis, varicose veins
- Persons with high or abnormal blood pressure
- Persons with skin infections, sensitivity, redness, wound, and/or
burns on the skin
2. Never cover the device when it is in operation.
3. It is prohibited for non-professional personnel to repair the
device or replace parts.
4. If you feel unwell or in any unusual discomfort, please stop using
the device immediately.
5. An appliance should NEVER be left unattended when plugged
in.
6. Close supervision is necessary when this device is used by, on,
or near children, invalids, or disabled persons.
7. DO NOT use attachments not recommended by RENPHO.
8. NEVER operate this device if it has a damaged cord or plug, if it
is not working properly, has been damaged, or dropped into water.
9. DO NOT use this device in close proximity to loose clothing,
jewelry, or long hair.
10. DO NOT operate in moist or wet conditions.
11. DO NOT operate where aerosol (spray) products are being
used or where oxygen is being administered.
12. DO NOT fully cover the device while massaging. Excessive
heating can occur and cause fire, electric shock, or injury to
persons.
13. DO NOT carry this device by supply cord or use cord as a
handle.
14. To disconnect, turn off the device before removing the plug
from outlet.
15. DO NOT use this device for more than 30 minutes at a time.
Extensive use could lead to the product’s excessive heating and
shorter life. Should this occur, discontinue use and allow the unit
to cool before operating.
16. NEVER use this device directly on the skin, swollen or
inflamed areas, or skin eruptions.
17. Never use this device while driving, sleeping, or ingesting
substances that reduce reaction times (e.g. painkiller medications,
alcohol).
18. Avoid creasing the device.
19. DO NOT sit or stand on the massage (back) part of the device.
The device should only be used when attached to a chair with the
back in the vertical position.
20. When the device is working, do not touch the moving massage
mechanism with any body part except your back.
21. To avoid pinching, DO NOT lean on the back massage
mechanism in the cushion when adjusting your body position.
22. Caution is needed when using it on upholstered furniture.
23. The device has a heated surface. Persons insensitive to heat
must be careful when using the appliance.
24. Use heated surfaces carefully. May cause serious burns. The
unattended use of heat by children or incapacitated persons may
be dangerous.
25. Temperatures sufficiently high to cause burns may occur
regardless of the control setting. Do not use on an infant or invalid
or on a sleeping or unconscious person. Do not use it on insensi-
tive skin or on a person with poor blood circulation. Check the skin
in contact with the heated area of the appliance frequently to
reduce the risk of blistering.

READ ALL INSTRUCTIONS CAREFULLY BEFORE USING.
When using the appliance, basic precautions should always be
followed, including the following:
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or cognitive
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved.
Children should not play with the appliance.
Cleaning and user maintenance shall not be made by children.
This appliance should not be used for any medical purposes. It is
designed for household use only.
DANGER - To reduce the risk of electric shock:
1. Always unplug the appliance from the electrical outlet immediately
after using and before cleaning.
2. NEVER use pins or other metallic fasteners with this appliance.
3. Keep the power cord and the device away from heat, hot
surfaces, damp and liquids. Avoid touching the plug or power switch
with wet hands, or when you are standing in water.
4. Ensure that the electrical voltage and frequency of the circuit
correspond to those indicated on the adapter.
WARNING -To reduce the risk of fire, electric shock, or injury to
persons, please follow the instructions below:
05
3. Using the RENPHO Massage Cushion
3.1 Important tips before use
• It is not recommended to use this Massage Cushion in the driver’s
seat of a vehicle.
• It is not recommended to lay this Massage Cushion completely
horizontal when in operation.
3.2 Preparation
• Place the massager on a recliner, sofa seat or office chair, fasten
the straps and secure the massager to the chair.
• When the adapter is plugged in, the power button on the
controller will flash red. The back massage nodes will move
and return to the default position and once complete, the red
light will go out and enter standby mode. You can press the
power button now to turn the massager on (alternatively, you may
select the function you would like to use without waiting for the reset
process to complete).
Bag for
Handheld
Controller
1. Consult a doctor before using the device, if you fall into any of
the following user groups:
- Pregnant or lying-in women
- Children
- Elderly (over 65 years old)
- Persons using a pacemaker or other implantable medical device
- Persons with heart disease, malignant tumors, or other serious
health conditions
- Persons receiving medical treatment or feel discomfort during
massages
- Persons suffering from diabetes, or thrombosis, varicose veins
- Persons with high or abnormal blood pressure
- Persons with skin infections, sensitivity, redness, wound, and/or
burns on the skin
2. Never cover the device when it is in operation.
3. It is prohibited for non-professional personnel to repair the
device or replace parts.
4. If you feel unwell or in any unusual discomfort, please stop using
the device immediately.
5. An appliance should NEVER be left unattended when plugged
in.
6. Close supervision is necessary when this device is used by, on,
or near children, invalids, or disabled persons.
7. DO NOT use attachments not recommended by RENPHO.
8. NEVER operate this device if it has a damaged cord or plug, if it
is not working properly, has been damaged, or dropped into water.
9. DO NOT use this device in close proximity to loose clothing,
jewelry, or long hair.
10. DO NOT operate in moist or wet conditions.
11. DO NOT operate where aerosol (spray) products are being
used or where oxygen is being administered.
12. DO NOT fully cover the device while massaging. Excessive
heating can occur and cause fire, electric shock, or injury to
persons.
13. DO NOT carry this device by supply cord or use cord as a
handle.
14. To disconnect, turn off the device before removing the plug
from outlet.
15. DO NOT use this device for more than 30 minutes at a time.
Extensive use could lead to the product’s excessive heating and
shorter life. Should this occur, discontinue use and allow the unit
to cool before operating.
16. NEVER use this device directly on the skin, swollen or
inflamed areas, or skin eruptions.
17. Never use this device while driving, sleeping, or ingesting
substances that reduce reaction times (e.g. painkiller medications,
alcohol).
18. Avoid creasing the device.
19. DO NOT sit or stand on the massage (back) part of the device.
The device should only be used when attached to a chair with the
back in the vertical position.
20. When the device is working, do not touch the moving massage
mechanism with any body part except your back.
21. To avoid pinching, DO NOT lean on the back massage
mechanism in the cushion when adjusting your body position.
22. Caution is needed when using it on upholstered furniture.
23. The device has a heated surface. Persons insensitive to heat
must be careful when using the appliance.
24. Use heated surfaces carefully. May cause serious burns. The
unattended use of heat by children or incapacitated persons may
be dangerous.
25. Temperatures sufficiently high to cause burns may occur
regardless of the control setting. Do not use on an infant or invalid
or on a sleeping or unconscious person. Do not use it on insensi-
tive skin or on a person with poor blood circulation. Check the skin
in contact with the heated area of the appliance frequently to
reduce the risk of blistering.

06
1. Press the “Power” Button to turn on the massager; the indicator
light will turn red indicating the massager is on. The Neck Kneading,
Full Back Massage functions and the Heating function of neck and
back are on by default. Seat Vibration function is off. The default
timer is 15 minutes. The indicators on the controller will remain in
the “on” status accordingly.
2. Activate the functions according to your preferences.
3.3 Operation Instructions
Power
“ ”: Press to turn the massager on (indicator light will turn on).
Press again to turn off (flashing light indicates that the massager
nodes are returning to its reset configuration; the lights will turn off
once reset is complete). During the reset process, there is no need to
wait until the reset is complete to turn the massager on. You can
press this button to turn it on immediately.
Indicator Lights
Neck Massage
Back Massage
(BACK AREA/SPOT)
Power Button
Seat Vibration
Time
Heat

07
Neck Massage
“MASSAGE” button: Press this button to turn on the neck massage
nodes (indicator light will turn on). Press this button again to turn the
neck massage nodes off (indicator light will turn off).
“Up/Down” button: Press and hold this button to have the neck
massage nodes move up/down (indicator light will turn on). The
massage nodes will move upward/downward to the highest/lowest
point, and then stop (indicator light will flash). Release the button to
have the neck massage nodes stop moving and start massaging at
the specified point (indicator light will turn off).
Regardless of whether the neck massage is on or off, the
position of the neck massage nodes can be adjusted.
Back Area Massage
“BACK AREA” button: Press this button to turn on/off the back
massage function and switch among FULL/LOWER/UPPER back
massage mode. (Corresponding indicator light will turn on).
The back massage nodes will stop once the reset is complete.
During the reset process, the back massage could be powered
on by pressing “BACK AREA” or “SPOT” button.
Back Spot Massage
“SPOT” button: Press this button to activate spot massage mode
(the massage nodes will move up and down on the specified spot;
indicator light will turn on). Press it again to turn off the back spot
massage mode (indicator light will turn off).
The back massage nodes will stop once resetting is complete.
During the reset process, the back massage could be powered
on by pressing this button.
“UP” button: When the spot massage mode is on, press and hold
this button to have the back massage nodes move up.

08
“DOWN” button: When the spot massage mode is on, press and
hold this button to have the back massage nodes move down.
Note: When “UP/DOWN” button is released, the massage nodes will
massage the specified area. When the massage nodes reach the
lowest/highest point, this button will flash to indicate that the
lowest/highest point has been reached. They will work only when the
spot massage mode is on.
“Speed” button: Press this button to select and cycle through L/M
(Default)/H massage speed (corresponding indicator light will turn
on). When powering off the back massage function, the speed
indicator light will turn off. This button will work only when the Back
Massage or Spot Massage is on.
Seat Vibration
“Seat Vibration” button: Press this button to turn on/off the seat
vibration function and switch among L/M/H. The default vibration
intensity is L.
Timer Function
"TIME" button: Press this button to select and cycle through 15
(Default) /20/25 minutes of massage (corresponding indicator light
will turn on).
Heating Function
“HEAT” button: Press to activate the heating function of the neck
massage and the back massage (indicator light will turn on); press
again to turn it off (indicator light will turn off).
Note: Heating function will work only when the Neck or Back
Massage is on.

09
Product Care and Maintenance
• Place the massage cushion in a safe, cool, and dry place when
not in use.
• Always unplug the massager cushion prior to cleaning.
• After use, wipe the massager cushion with a soft, damp cloth
using non-abrasive cleaners. If necessary, clean with a sterilizer.
• DO NOT submerge the massager in water or any other liquid.
• Keep away from all solvents and harsh detergents.
• DO NOT attempt to repair this massager. There are no user-ser
viceable parts.
Troubleshooting
PROBLEM
Massager doesn’t turn
on.
Massager shuts off
automatically.
Massager shuts-off when
time is up.
Press the Power
button to turn
on the massager.
The product is overloaded,
activating overload
protection.
Restart the massager
after alleviating the
load.
The motor auto shuts-off
due to the device being on
too long, activating
overheating protection.
Use the massager
after the motor cools
off (approximately 30
minutes).
Disconnected power or
loose adapter connection
causing poor contact.
Power is off.
Reconnect the
adapter and re-plug
to the power source.
Press the Power
button to turn on the
massager.
CAUSE SOLUTION

Adjust the height of
the neck massage
nodes following
according to the
“Operation Guide”.
The height is not ideal.
Neck massage nodes have
not been adjusted to a
proper height.
PROBLEM
Pain is felt during the
use.
CAUSE SOLUTION
Direct skin contact with the
product directly
Avoid direct contact
with the skin.
Do not lean on the
massager too closely.
Heating function does
not work.
1. Heating function hasn’t
been activated.
2. The heat function is
manufactured according
to International safety
standards, which limits how
fast the product can heat
up. It needs a few minutes
to warm up after activating
heating function.
1. Press the Heating
button to activate this
function (indicator
light will turn on).
2. Please wait 2-3
minutes after activa-
ting this function.
Unsatisfied experience
of using this product in
the car.
This product is not
designed for car seat.
Don’t use it in the car.
If you encounter any other problems, contact: [email protected]
10

Specifications
Product Name: RENPHO Massage Cushion
Input: 12V 5A
Rated Power: 60W
Dimension (Folded): 30.7in (L) x 16.9in (W) x 7. 5in (H)
78.0cm (L) x 43.0cm (W) x 19.0cm (H)
Net Weight: 11.24 lbs (5.1 Kg)
Auto-off Timer: 15/20/25 Minutes
11
Symbol

Definition
Warranty Policy
Your RENPHO product purchase is covered by a one-year limited
manufacturer warranty from the date of delivery.
For warranty terms and conditions, please visit:
https://renpho.com/pages/warranty-terms-and-conditions
Note: Product registration is not required for the warranty. If you
choose not to register your product, it will not diminish the product
warranty.

12
NA7
Manufacturer: Shenzhen Ruiyi Business Technology Co., Ltd.
Qianhai Complex A201, Qianwan Road 1, Qianhai Shenzhen-Hong
Kong Cooperation Zone, Shenzhen, 518000 P.R.China
Made in China
US Importer: JOICOM CORPORATION
14129 The Merge Street, Building 3 Unit A, Eastvale, CA 92880
Customer Service
Please feel free to contact us if you have any questions or concerns.
RENPHO Customer Service Team guarantees a quick response and
hassle-free solutions to any issue you may have within business hours.
*For defective products or the return of items, please contact us with
your order number within the specified warranty period. DO NOT
dispose of any product parts as they may be required for
inspection/repair.
TEL: [phone] (US ONLY)
Monday-Friday 9:00AM-4:30PM
1800 MY RENPHO (1800 69 7367) (AU ONLY)
Monday-Friday 9:00AM-6:00PM (AEST)
Email: [email protected] (US&CA)
[email protected] (AU)

FCC Regulatory Compliance
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Warning: changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
ISED Regulatory compliance
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference, including interference
that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux
appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions
suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.