RENPHO RP-EM2020W User manual

Model: RP-EM2020W
Handheld Massager

Thank you for your purchase of RENPHO Handheld Massager. The
massager offers a powerful percussion massage. While enjoying
muscle and body relief, you should use it with care and safety in
mind. To ensure safety and avoid any property damage, please read
this manual carefully and use as indicated. Non-compliance may
cause serious injuries or death and/or severe
property damage.
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in a
safe way and understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children
without supervision.
Cautions
01
DO NOT use the heat function when attached the 2 additional massage
heads.
DO NOT put your hands in the gap between the head and the body of
the massager when it's working.
DO NOT splash water into the massager to avoid accidents caused by
short circuit.
DO NOT insert debris into the gap between the head and the body of
the massager.
Not allowed for pregnant women and the people who have skin
scalding and festered and infectious disease.
DO NOT let children use the machine alone unless under the
instruction of parents.
DO NOT use and store the product in dank place.
DO NOT use it in the head.
DO NOT pull out the plug when it is using.

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2.Product Introduction
About the Renpho Handheld Massager
1.What’s in the box
Renpho Handheld Massager x 1
Massager Head x 2
User Manual x 1
Control panel
Massage head
Indicator light
(After power on, the indicator
light flashes. Press Power
button to turn it on, the indicator
light stays on.)
Replacement
massage head
Massager handle
Power cable

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TIP:
1. The 2 additional massage heads can’t be used when the heat
function is on.
2. None of the massager heads is to be used for your head.
DO NOT use on your head.
3. DO NOT put your hands in the gap between the head and the
body of the massager when it's working.
4. This appliance is not intended for use by persons (including
children ) with reduced physical, sensory or mental capabili-
ties, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
5. Children should be supervised to ensure that they do not
play with the appliance.
6. The appliance has a heated surface. Persons insensitive to
heat must be careful when using the appliance.
3. Specifications
Product Name: RENPHO Handheld Massager
Model: RP-EM2020W
Rated Voltage: US/CA AC120V 60Hz
AU AC220-240V 50/60Hz
Rated Power: 20W
Timer: 20 minutes
Noise: ≤50dB
Heating Temperature: 86-131°F
Product Weight: 2.2lb
Size: 16.38 x 3.74 x 4.84 inch

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Using Handheld Massager
1. Preparation
2. Operation Instruction
Choose a massage head and attach it, or use the massager directly
without additional massage head.
Insert the plug into the socket. When connected to power, you can
hear a beep from the internal buzzer.
Power Button: Press the Power button to turn on the massager. The
default setting is on mode 1 (continuous pulse) and intensity 3. The indicator
light is always on. The heating function is not on by default. Press again the
Power button to turn off the massager.
Power Button
(Default mode 1 and intensity 3)
Heat Button
Intensity + / - Button
(5 intensity levels)
Mode Button
Mode 1: continuous
pulse
Mode 2: 1 pulse per
second
Mode 3: 2 pulses per
second

05
Mode Button: There are 3 massage modes available, default mode is
mode 1. Press the Mode button to switch the 3 different massage modes:
mode 1 (continuous pulse), mode 2 (1 pulse per second), mode 3 (2 pulses
per second).
Heat Button: The Heat function is off default, press once the Heat
button to turn it on. The 2 additional massage heads can’t be used when the
heat function is on.
Timing Function:The massager will automatically shut down after 20 minutes
of continuous work.
Intensity + Button: Press the Intensity + Button to increase the
massage intensity. There are 5 intensity levels for each mode, the default
intensity is level 3. You will hear a beep with each press of the Intensity +
button. After reaching the highest 5th intensity, there will be no sound prompt
from the buzzer, which means that it is already the highest level of intensity.
Intensity - Button: Press the Intensity - Button to reduce the massage
intensity. There are 5 intensity levels for each mode, the default intensity is
level 3. You will hear a beep with each press of the Intensity - button. After
reaching the lowest 1st intensity, there will be no sound prompt from the
buzzer, which means that it is already the lowest level of intensity.

Troubleshooting
06
Place the massager in a safe, cool, and dry place when not in use.
Always unplug the massager prior to cleaning.
After use, wipe massager with a soft, damp cloth using non-abrasive
cleaners. If necessary, clean with a sterilizer.
DO NOT submerge the massager in water or any other liquid.
Keep away from all solvents and harsh detergents.
DO NOT attempt to repair this massager. There are no user-service-
able parts.
Product Care and Maintenance
PROBLEM
Massager doesn’t
turn on.
Can't hear a tone when
pressing the "+"
Increase Intensity Button.
The maximum intensity
has been reached.
Press the "-" Reduce
Intensity Button and
you will hear a tone,
if not please contact
customer support.
Can't hear a tone when
pressing the "-" Reduce
Intensity Button.
The intensity has reached
the lowest level.
Press the "+" Increase
Intensity Button and
you will hear a tone,
if not please contact
customer support.
The plug is not well
plugged in the socket.
Short press the
Power button.
Reinsert the plug.
Need to press the
Power button to turn
on the massager.
CAUSE SOLUTION

07
The manufacturer’s warranty is void under the following circumstances
but not limited to:
Improper or inadequate maintenance or modification.
Accident, misuse, abuse, contamination, or other external causes.
The use of unspecified adapter and accessories.
Loss or damage in transit.
Damages that occurs as a result of one’s failure to follow the instruc-
tions.
This warranty does not apply to expendable or consumable parts and
does not extend to any product from which the serial number has been
removed.
PROBLEM CAUSE SOLUTION
Massager shuts off
automatically.
The massager will auto-
matically shut down after
20 minutes of continuous
work.
Press the Power
button to restart the
massager for another
20 minutes.
The massage head is
sticky.
The heating function is
turned on when using 2
additional massage heads.
DO NOT use the heat
function when attac-
hed the 2 additional
massage heads.
Can’t feel the heat /
Heat function is weak. Heating time is too short. Wait for a while.
The overheat protection
function will shut off the
massager automatically
when it’s too hot.
Wait for the massager
to cool down before
restarting it.
Warranty(1-Year)

Customer Service
We have an award-winning warranty, exchange, and customer
service team that guarantees hassle-free solutions to any issue you
might have within the 24 business hours.
FCC Statement
FCC Statement NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help with the supplied
fastener. DO NOT hang the unit by the power cord.
This device complies with ICES-003 Rules and US Electronic Code of Federal Regulations
47 CFR FCC Part 15; Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
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Tel: [phone] (US ONLY)
Monday-Friday 9:00AM-4:30PM
Email: [email protected]

JOICOM CORPORATION
5984 Archibald Ave.
Building 1, Suite 1, Eastvale, CA 92880
Shenzhen Runfeng Digital Technology Co., LTD
Chuanghui Building, Intersection of
Banxuegang Boulevard and
Yongxiang Road, Bantian Subdistrict,
Longgang District, Shenzhen, Guangdong, China
MADE IN CHINA
NA2